User Reviews for Marriott Los Angeles Airport

Research User Reviews for Marriott Los Angeles Airport (1-20 of 337)

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Nov 26, 2009 by Linda from Calgary,Canada
Overall Rating: 10

“Had everything one would need - restaurants, bar, Starbucks and
pool.”

Nov 16, 2009 by Sandy from Durham,NH
Overall Rating: 10

• Comfort and convenience to airport.

“The Marriott was a great place to land after traveling from New Zealand. It provided me with great comfort and relaxation after a long, long flight.”

Oct 25, 2009 by Paulo from York Harbor,ME
Overall Rating: 8

• Pleasant staff.

“Good airport hotel.”

Aug 20, 2009 by Caroline from Riverside,CA
Overall Rating: 10

• The pool area was beautiful. Easy check in and out. Nice rooms, great view.
• Parking booth attendants weren't very nice

“This Marriot was what I was hoping for when I made my bid. I wanted someplace very clean and in a central location to Los Angeles shopping. This hotel was right across the street from LAX but out of the flight pattern. So we did not have any problems with air noise. One great thing was being able to take a glass of wine out to the pool area to relax in the evening.”

Mar 11, 2009 by Matt from Santa Barbara,CA
Overall Rating: 8

• The quality was good.
• The amenities weren't great, no exhaust fan, balcony, robes and
  fridge.

“The room was very small and did not have a lot to it. No free internet, fridge, view and
fan in the bathroom. The bed was very nice, and the quality of materials was great. Paying $21 for parking was not good.”

Feb 3, 2009 by Jessica from Lompoc,CA
Overall Rating: 7

• I really liked the hotel pool and fitness center. Both were clean and well maintained.
• I did not like how inefficient the elevators were. It took over 45 minutes for the bell hop to bring my suitcases to my room.

“The overall experience was satisfactory. The pool and fitness center made up for the expensive parking and long waits at the elevators. Also the Starbuck's in the lobby was very convenient.”

Jan 30, 2009 by Carolyn from Roanoke,VA
Overall Rating: 8

• Comfortable, clean linen and access to airport.
• Restaurant quality very mediocre.

“The hotel was clean and comfortable, but the restaurant was only fair. As one is often captive in the hotel between flights, a better quality restaurant would be appreciated.”

Dec 19, 2008 by Jerry from Los Angles,CA
Overall Rating: 10

• Great location for LAX and southbay area. Clean and updated.

“Great place to stay for short trips to LA. Staff is outstanding. Helpful and friendly.”

Nov 15, 2008 by Richard from Anchorage,AK
Overall Rating: 4

“Hotel is quite nice but the experience was tampered by very slow van service from the airport and then finding the previous guests dirty wash cloth hanging on the shower head.”

Nov 8, 2008 by
Overall Rating: 8

• Transportation to and from airport, comfortable and pleasant.
• Only one elevator location, far from room.

“The hotel and staff was great. Convenient to airport, would stay again. Drawback, restaurant and bar was combined and very loud, all elevators were located in the same local, with very long halls and side halls very far from elevator.
”

Oct 14, 2008 by Christine
Overall Rating: 9

• The location was perfect for an early morning flight at LAX, valet was only $26 and courtyard was fun.
• The pool was not heated.

“Excellent experience. We stayed on the ground level with a door that opened into the courtyard, only meters away from the pool. The staff was friendly and the room was clean and beautiful.”

Sep 18, 2008 by Arthur
Overall Rating: 10

• Staff friendliness and courtesy.
• Food way overpriced.

“Proximity to airport and great customer service.”

Sep 12, 2008 by Judith from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was welcoming, bar food and ambience was comfortable for a single woman. Hotel shuttle.
• I had to walk a long way for ice.

“A way better than average airport hotel. I would stay there again.”

Sep 12, 2008 by Junior from Woodside, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Convenient to airport, but no airport noise.
• Twice, lost people knock on my 8th floor door.

“Convenient to LAX but did not really hear the airport noise. Twice, strangers knocked on my door and reported to be lost, makes me question the overall security of the hotel. I attended a conference at the Hotel, and those facilities were very good.”

Sep 8, 2008 by Larry from Ypsilanti, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[8]

• Location to airport.
• No choice in rooms.

“Nice hotel. I had a lousy view with 2 beds and when I asked to change it couldn't be done.”

Sep 8, 2008 by Steve from Brea, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good bed, good work area.
• Hallways were kind of noisy on first floor.

“Close to LAX, perfect for early morning flights.”

Sep 7, 2008 by Fanny from Randolph, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to airport and my office.
• Parking, internet service is too expensive.

“Overall the hotel room is comfortable, though the bathroom is a little too small with no towel hanging bar. The business room for using internet is charging too much.”

Sep 2, 2008 by Mike from Fairfield, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to Airport.
• Shuttle only ran every 20-25 minutes.

“Hotel was nice, food was good and people were friendly.”

Sep 2, 2008 by Kim from Henderson, NV
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[5]

• Nothing.
• They were rude at the front desk and $22 for parking is ridiculous!

“The rooms were small and not clean. They charge you $22 for self parking while all the hotels in the area are only $12. The people at the front desk were rude and so were the people that worked at the Starbucks. I would never go back! It was a horrible experience!”

Sep 1, 2008 by Sean from Ferndale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great staff, clean, nice pool area.
• You have to pay for parking ($22) and internet ($12).

“This was a great hotel. It had the best service, it was clean, nice pool and hot tub, very close to the airport. I will stay here again if I am in the LA area. Only thing that would be better was if it was closer to more attractions and you had to pay for parking ($22) and internet ($12). But the pro's out weighed the con's.”

Aug 28, 2008 by Maria from Highland, CA
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• We loved the openness of the lobby and the pool area was magnificent.
• I thought the room and the bathroom were small.

“It was nice and had many accommodations that stood out like the wonderful bedding and the gift shop. The staff was friendly and helpful.”

Aug 25, 2008 by Tia V. from Elkins Park, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• The atmosphere of the hotel was invigorating.
• Hotel parking was too expensive.

“Hotel for the price was the best of anything.”

Aug 16, 2008 by Penny from California City, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Very comfortable and quiet.
• Front desk was not helpful; shuttle times were inconsistent.

“Marriott's tend to put us in the smaller rooms right next to the elevator, despite an abundance of empty rooms. We called the front desk and spoke to a different agent and asked to be moved to a quieter room, which he complied with. The front desk clerk, upon check-in, didn't offer us the things, i.e., valet parking instructions, internet, parking, etc. I'm hesitant to go to another Marriott due to their propensity to stick us in the room right next to a noisy, dinging elevator. Aside from this, the hotel was clean, comfortable and quiet, once we were moved to a room away from the elevator.”

Aug 4, 2008 by Jeff from Orinda, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[9]

• Good location; close to LAX; 24 hour shuttle service.
• Small rooms for a newer hotel; very small bathroom.

“Great location close to LAX with a 24 hour shuttle service; good for wayward business travelers. This place is getting tired though. The price for and aging hotel with small rooms didn't seem competitive with what is available at lots of other hotels in the LA area. Other close to the airport hotels at LAX are nicer. I'll go there next time.”

Jul 23, 2008 by Marilyn from Savoy, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone greeted you with a smile and willingness to help.
• Parking fees - overnight fees should be complimented.

“Extremely pleasant atmosphere inside the lobby, restaurant and room. The only uncomfortable portion of my stay was the clerk in the parking booth, very unprofessional/cranky. Plus the high parking fee.”

Jul 12, 2008 by Cyndi from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, updated, quiet, very close to airport, nice pool.
• Our waitress at the sports bar was not good.

“This is a great hotel right next to the airport, but we never heard a single plane. It is upscale and recently remodeled. Great bed and linens. I would definitely stay there again.”

Jul 11, 2008 by Larry from Wrentham, MA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• Location.
• Being treated as if we were second class.

“We arrived in the hotel and found that they were doing work on the plumbing and there would be no water until the next morning. They did offer bottled water for us to use but a shower after a long flight would have been nice.”

Jul 10, 2008 by Renae from Glencoe, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• Comfortable, clean and very friendly. The water and tea outside were a nice touch.
• The fee for the parking.

“Awesome hotel would definitely go back!”

Jul 3, 2008 by Rick from Parker, CO
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[7]

• Clean, modern rooms.
• They put me in a room next to the elevator. I got about 3 hours sleep.

“This is a clean modern hotel, but the staff are somewhat disinterested and the in room internet was difficult to connect to (it has to be activated by the staff when you check in and if they don't, you won't be able to connect).”

Jun 2, 2008 by Tammy from Bakersfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds were very comfortable.
• I was not aware there would be a $23 parking fee.

“The hotel is conveniently located near LAX with complimentary shuttle however, the parking is very expensive. The rooms are nice with a small balcony. The beds are very comfortable and large. Would stay again.”

Jun 1, 2008 by Carrie from Mount Vernon, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Very convenient to airport, car rental, price was great.
• In-room Wi-Fi at $12+ not cool.

“Lots of recent updates, room seemed clean and fresh, overall facility feels dated but well-maintained. Staffing seemed thin, hard to find anyone at reception counter or get anyone on the phone. Restaurant pricey - $20 for breakfast? For our quick overnight needs with a 1st grader it was perfect. The pool and fitness room are nice, and Starbucks in the lobby was very welcome. The airport shuttle is fast. Car rental is a 10 minute walk with Hertz drop-off at the hotel. We'd stay here again.”

May 29, 2008 by Misael from Inglewood, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very clean room. Friendly staff.
• I felt like valet parking was a little expensive.

“Overall a nice hotel to stay at.”

May 25, 2008 by Cindi from Medford, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly, helpful, outstanding service!
• Cannot think of one thing.

“My sister who had Pancreatic Cancer was on her way and I needed to get to Medford, Oregon from Mazatlan, Mexico, which you cannot do in one day at this time. The hotel went out of their way to accommodate a request I made! Staff was outstanding even to the point of calling to see if my room service order was okay. The vending machine had ate my dollar, so the person in room service gave me a free soda. I loved the Marriott! My sister died Friday and I made it on time to say goodbye.”

0 of 1 people found this review helpful.

May 25, 2008 by Donna from Hermosa Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds and pillows are excellent, very comfortable.
• The $20 parking fee.

“The beds and pillows were great. I would like to see more options on the room service menu.”

0 of 1 people found this review helpful.

Apr 15, 2008 by Robert A. from Laguna Niguel, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Incredible.
• Nothing.

“They put us on the concierge level. What a treat!”

Apr 14, 2008 by Glenda from Kihei, HI
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Loved the shuttle service and size & convenience of this hotel.
• Our room had been used by someone (snuck in it) just B4 we arrived.

“When we walked-up to our room door we noticed it was being held open by the security latch. We pushed the door open and saw a used washcloth on the floor next to the bathroom w/a towel close by. Someone had snuck in to use the bathroom after the room had been cleaned and B4 we arrived.”

1 of 1 people found this review helpful.

Apr 13, 2008 by Karina from San Simeon, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Shuttle to airport and convenience for a short stay.
• Loud. No control over patrons in hall ways.

“Nice, clean room with adequate amenities and good for a short stay. Great for the business traveler because there is a FedEx Kinkos Business Center located inside the hotel. Drawback is there are no other eating choices except right inside the hotel. It is not convenient to any restaurants or shopping unless you get in a cab or on a bus.”

1 of 1 people found this review helpful.

Apr 5, 2008 by Ash from Palm Springs, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Complimentary airport shuttle.
• Cost of internet - USD13.95 for 24 hours.

“Comfortable, reliable, solid Marriott property. Efficient check-in, remodeled rooms, no flight noise, and appropriate level of amenities. Would recommend.”

Mar 29, 2008 by Erica from Americus, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The bed was wonderful, room was beautiful, free shampoo & conditioner was excellent, and room service was delicious!
• The Latitude 33 hotel restaurant was not good. The food was overpriced for what it was and the service was horrible.

“I loved the hotel! It has modern decor and the whole hotel was beautiful. The bed was extremely comfortable and the shower was roomy. They had free Bath & Body Works shampoo, conditioner, and lotion in the orange ginger scent, which was very invigorating. Room service was delicious; I highly recommend the banana pancakes. My only complaint was the Latitude 33 hotel restaurant. The food was overpriced and unimpressive and the service was even worse. The sports bar at the restaurant was much better.”

Mar 29, 2008 by Ryan from Surprise, AZ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Very nice pool and gym facilities and free airport shuttle.
• No free internet.

“We were very impressed with the hotel, although it is recommended that you stay at the hotel because it is in a bad part of town. There is a free shuttle from the airport that runs every 20 minutes, so you don't really realize what part of town you are in. It seems like the hotel is in the process of some renovations, so there was the smell of new paint in places and exposed wiring in the hallways. Also, there was no free internet in the hotel. They were charging something around $13 a day for internet, or you could use the business center in the Fedex/Kinkos room for 40 cents per minute. This was a slight annoyance to us. The room was very nice, roomy, and clean. Our room had a balcony overlooking the beautiful heated pool. The workout facility on the bottom floor was among the best I've seen at a hotel and is free for all guests. Overall, we were very impressed with the hotel.”

1 of 1 people found this review helpful.

Mar 28, 2008 by Sonia from San Rafael, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly staff, no hassle, clean centrally located.
• Staff at restaurant on site not attentive. Coffee served was bad even though there is a Starbuck on site.

“Staff friendly, clean comfortable rooms. Easy access to freeway and local transportation. Quiet even though next to airport.”

Mar 24, 2008 by Stacy from Las Vegas, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Proximity to Venice Beach.
• Paying $20 a day for parking.

“The hotel was great but having to pay $20 a day for parking increases the overall cost of lodging and therefore makes the hotel a slightly less attractive option. Otherwise, no complaints.”

Mar 20, 2008 by Michael from New York, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to the airport.
• Vast and very commercial.

“This hotel absolutely serves the purpose of being close to LAX. It is immense. Front desk staff was wonderful and attentive; in the dining room the staff spent a lot of time looking another way when the check was urgently needed. But it's perfectly serviceable.”

1 of 1 people found this review helpful.

Mar 13, 2008 by Gloriann from Encino, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[4] • Location:[8]

• Enjoyed the hotel.
• Not a thing.

“Great hotel overall. just their desk staff should never "judge a book by its cover".”

Mar 11, 2008 by Harold from Fredericksburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean, nice rooms, very close to the airport, good facilities.
• Dial up connection extremely slow.

“The hotel is a modern hotel with great amenities. The restaurants have good food. The rooms are upscale and very clean. Great value.”

Feb 17, 2008 by Colleen from Toronto, ON CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[10]

• Lots of restaurant choices, quick check in.

“Not open to our 4 year old hanging out in the lobby. This would prevent us from staying there again.”

Jan 26, 2008 by Sterling from Eagan, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness of the room.
• Parking and internet charges.

“Was pleasantly surprised at the furnishings and cleanliness of the room. The staff was extremely helpful with any requests and follow-up. I would have preferred complimentary WiFi in the room. Also free parking but I understand that it is very difficult to offer free parking at an airport hotel.”

Jan 25, 2008 by Candice from Cedar City, UT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good beds.
• Nothing.

“Friendly staff easy shuttle service to Lax.”

Jan 25, 2008 by Harry from Gig Harbor, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Starbucks in lobby.
• Aircrew computer use only 15 minutes.

“Great Hotel with all amenities, close to LAX.”

Jan 22, 2008 by Williemae from Hyattsville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was big the bed was very comfortable.
• Bathroom to small.

“A very excellent place to stay.”