User Reviews for Renaissance Montura Hotel Los Angeles

Research User Reviews for Renaissance Montura Hotel Los Angeles (1-20 of 243)

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Dec 4, 2009 by Kimberly from Fresno,CA
Overall Rating: 10

• Cozy environment, staff was very friendly and open space.
• Room was small.

“Great location and
very busy.”

Dec 3, 2009 by Bob from Sacramento,CA
Overall Rating: 10

• The room was very nice. The bed was very comfortable.

“Staff was very friendly and accomodating. Very clean and I would definitely return to this hotel next time I must spend the night near LAX.”

Nov 30, 2009 by Rosy from Houston,TX
Overall Rating: 9

• Staff was very friendly.

“Really nice, clean and friendly.”

Nov 23, 2009 by Glenn from Eagan,MN
Overall Rating: 6

• Close to LAX.
• Noise next room to me. Alarm went off every 30 minutes.

“Also, no hair dryer in room. Charged me extra for parking and use of internet.”

Nov 20, 2009 by Ken from Irvine,CA
Overall Rating: 7

• Location.

“Friendly and very helpful staff, shuttle bus runs every 20 minutes around the clock, and the short trip to LAX makes it an ideal pick for the business traveler.”

Nov 20, 2009 by Barry from Granger,IN
Overall Rating: 9

• Location to airport.
• 2 full beds instead of a queen or a king.

“Nice staff and a
very clean hotel.”

Nov 20, 2009 by Christina from San Francisco,CA
Overall Rating: 4

• The bed/room was nice.
• When I showered, there was no hot water. Unacceptable!

“In general, the hotel is okay. However, four star hotels should not run out of hot water at 10AM. That's unacceptable.”

Nov 20, 2009 by Sara from Los Angeles,CA
Overall Rating: 8

• Their delighted to serve attitutde.

“Friendly staff with great attitudes, comfy beds and a modernize feel to the room.”

Oct 28, 2009 by William Ferstenfeld from Mendham,NJ
Overall Rating: 7

• Surly employee at check-in.

“No robes, WIFI at a cost and overpriced fees for parking.”

Oct 27, 2009 by Cindy from Corvallis,OR
Overall Rating: 10

• Luxury and service were top notch.

“After a long flight with my 4 year old, this hotel was such a treat. The bedding was like a cloud, furniture and decor made me feel like I was in a luxury resort, I probably was. I have never been in such a nice hotel. It was absolutely perfect! Staff was extremely helpful and pleasant.”

Oct 15, 2009 by Jeremy from Avon,IN
Overall Rating: 10

• It was luxurious.
• Nothing bad about the place.

“I was pleased with the comfort of the room and bed. The bathroom was big. Clean hotel with a great appearance. All staff I had contact with were very friendly.”

Oct 15, 2009 by De from Asheville,NC
Overall Rating: 5

• Friendly staff.
• Everything costs extra, from computer use to printing a page.

“Overall, it was a clean hotel, although at first they tried to put me in a room that had not been cleaned that day. The staff was kind and helpful. What irritated me the most was that you could not watch any TV without paying, not movies, TV, Wi-Fi access was 13 for one day, the business center charged per minute for computer use and for each page printed. I can understand limiting how long someone uses one of two computers, or how many pages can be printed, but I had to pay to use the PC for three minutes and print two pages. Does not feel like four star hotel quality services to me. They just try and squeeze every bit out of you possible. I was, however, able to pull the Wi-Fi connection from the four points hotel next door, that offers it free of charge to their guests. Thanks Sheraton, perhaps next time I'm in LAX, I will try your services.”

Oct 8, 2009 by Linda from Bountiful,UT
Overall Rating: 9

• Friendly staff.

“Close to Airport and LA Bus/transportation system.”

Sep 28, 2009 by Dawn from Silver Spring,MD
Overall Rating: 10

• Every employee was helpful and friendly. Room linens were modern and attractive.
• No good inexpensive restaurants withing walking distance.

“Room was tastefully decorated with modern linens (i.e. not flowery). Right near the airport, but didn't hear a thing. We did have an issue with the air conditioning, but it was fixed quickly; the handyman even stopped by later to make sure everything was OK! On top of all that, Aveda products in the bathroom. Will definitely stay here again.”

Sep 23, 2009 by Stella from Alameda,CA
Overall Rating: 8

• Charging $23 for parking and use of Internet.

“Hotel was fine. Staff was helpful in recommending local restaurants.”

Sep 16, 2009 by Jim from Marshalltown,IA
Overall Rating: 8

“Clean and everything I expected. Great location and very comfortable.”

Sep 4, 2009 by Jimmie Smith from Leesburg,VA
Overall Rating: 5

• The room was clean, bright, large and quiet.

“The hotel, layout, location was fantastic. The night clerk was rude.”

Sep 4, 2009 by Diane from American Canyon,CA
Overall Rating: 8

• The hotel was very nice and clean.
• I did not like the self parking and the cost to park our car.

“The hotel was very nice. I know our room was standard room , the bed was not comfort at all and small for a double bed.”

Sep 3, 2009 by Scott from Palmdale,CA
Overall Rating: 9

• Good location and very friendly staff.
• Charged $30 for parking and AC was not very cold.

“Nice comfortable rooms. AC didn't get very cold (not below 70) still nice room got it for a good price. Charged $30 for parking was terrible.”

Aug 28, 2009 by Josh from Richfield,MN
Overall Rating: 5

• Very friendly staff, convenient location
• Way over priced, dirty hot tub

“Didn't have the greatest experience while we were there. The first day we had to call the front desk because the tv remote did not work and the water would barely get warm enough to take a shower. A repair man came up and fixed both although the hot water only lasted 10 - 15 minutes after that. They did offer to change our room but we felt it would be too much of a hassle to pack up again and unpack for the short time we were there. The hot tub was filthy! The water had a pink/brown tinge to it that initially I thought was due to the color of the tile. I only spent about 10 minutes in it before I went back up to my room. I hung my suit up to dry in the bathroom and noticed that my white suit had a brown tinge to it but I thought it was the lighting. Later that day we went to the beach and I changed back in to my suit. As we were walking around the beach we noticed that we were being followed by a foul stench which of course was my suit! To be fair the hotel did give us a $50 credit when we checked out to be used towards breakfast at the restaurant. The $50 barely covered out breakfast! Not much you can do to french toast to make it worth paying $20!”

Aug 26, 2009 by Noelle from Tuscaloosa,AL
Overall Rating: 8

• Extremely close to the airport and very clean. Great decor.
• The hotel as a whole is very small. The pool is the size of an iphone.

“A great place for business travel or a quick trip to Los Angeles if not planning to spend much time in your hotel. The hotel as a whole was quite small, not offering a large pool for 'sun loungers' like myself. Great work out facility but food prices were a little high and parking fee was ridiculous ($23 a night). Great staff, extremely clean hotel. I would recommend for business travel or a quick trip to L.A. Not overly lush.”

Aug 26, 2009 by Karia from Cedar Park,TX
Overall Rating: 10

• Great price .
  
• Clean.

“Awesome.”

Aug 18, 2009 by Danielle from Oakville,Canada
Overall Rating: 10

• Comfortable, quiet room and
  with excellent amenities.
• Room service was not available 24-hours.

“Quiet, comfortable bed, Aveda shampoo/conditioner/soap/shampoo provided in bathroom. Club lounge provides complimentary breakfast.”

Aug 18, 2009 by Yann from King Of Prussia,PA
Overall Rating: 4

• The staff was pretty bad.

“The staff was pretty bad. They didn't want tell me if I can have two queen beds before I call them twice time to two different people. They finally find my reservation after 30 minutes and 3 different person. They didn't help me to retrieve a ring I forget in the room the same morning and never call me back.”

Aug 17, 2009 by Ron from Forest Lake,MN
Overall Rating: 9

• Helpful staff from the minute we drove up.
• Noisy wedding party in ballroom.

“Friendly staff and clean facility. Rooms were small but well appointed and comfortable.”

Aug 16, 2009 by from Ft Lauderdale,FL
Overall Rating: 10

“Excellent price and great hotel comfortable beds.”

Aug 16, 2009 by Sandy from Mt. View,CA
Overall Rating: 2

• Location.
• Rude staff.

“The frontdesk clerk at the Crowne Plaza Redondo Beach was very rude.”

Aug 11, 2009 by James from Palm Springs,CA
Overall Rating: 10

• Very comfortable beds and pillows.

“It is a great hotel and very quiet. It is very close to the airport. Our room had a very comfortable beds with wonderful pillows.”

Aug 10, 2009 by Mike from Lake Elsinore,CA
Overall Rating: 8

• We needed to get an early flight so location was important.

“Nice hotel, clean and ideally located for the airport.”

Aug 4, 2009 by Athelgra from Dallas,TX
Overall Rating: 9

• A hotel that was clean, attractive with a friendly staff.
• Price of parking.

“Near airport. Across from Budget rental. Safe area. Attractive exterior and interior.”

Jul 31, 2009 by Nina from Alamogordo,NM
Overall Rating: 9

“We were very satisfied.”

Jul 26, 2009 by Betti from Columbia,MD
Overall Rating: 1

• nothing
• total mess, give us a room without cleaning

“the staff was so un-professional, gave us a room without being cleaned, and switched to a room, which the key did not work. and the key for the garage never worked, and i had to call for help everything exit the garage, and the staff not friendly at all”

Jul 25, 2009 by Mike from Pueblo,CO
Overall Rating: 3

• Location and shuttle bus to/from airport.
• No bellman upon check-in and room was small and very plain.

“This hotel is in no way a 4 star hotel as advertised. The rooms are very small and plain and the service was less than
I expect at a 3 star hotel. The only good thing about this hotel was its location near the airport.
I have been using priceline for years and overwhelmingly been satisfied at the least or pleasantly surprised. However, this is only the second time
I have been very disappointed.”

Jul 22, 2009 by Maria from Safford,AZ
Overall Rating: 1

• Nothing.
• Paying for parking, location, services overall.

“I would not recommend this hotel unless you are staying in LA for a layover for your flight. Just to sleep!”

Jun 26, 2009 by Amit from Phoenix,AZ
Overall Rating: 9

• Nice hotel.
• Heated pool cold, wireless and parking expensive.

“I don't like it when hotels charge for wireless. When I buy directly, I can choose hotels who offer free Internet connection. I also don't understand why I need to choose between $30 parking per night at the hotel or the free parking at the street (would pay less for secure parking; but not $30!)”

May 24, 2009 by Sharon from Porterville,AR
Overall Rating: 1

• Convenient and easy access to airport/flight.

“The hotel was fine. Not good. Just a hassle for us when we are jet lagged and not in the mood to correct their mistake.”

May 23, 2009 by Jeanette from San Ramon,CA
Overall Rating: 4

• It was clean.
• No hot water, two days to change our room. Pool/spa both not working.

“Friendly staff, but slow to correct problems. Clean but not in the safest of areas. Pool/spa both not working. Parking 29.00 a day.”

May 11, 2009 by Kelly from Maricopa,AZ
Overall Rating: 8

• Room was clean and very quiet.
• Cost of parking, swimming pool and fitness center were out of service.

“Average hotel. Looks as though they are remodeling an older hotel to meet the needs of today. It is very quiet, Parking is costly, $23.00 per day, but overall safe and convenient..”

May 9, 2009 by Gene from Menifee,CA
Overall Rating: 10

• Very helpful staff, accommodated special requests.
• Shuttle to hotel was full and did not let us on at our Terminal. Had to wait 40 minutes to get finally get on shuttle.

“This hotel is located about a block in from most of the LAX airport hotels so I had never noticed it. I was surprised at the quality of the front desk service and room. The hotel recognized us with frequent guest benefits, including a room upgrade.”

Apr 28, 2009 by Diana from Federal Way,WA
Overall Rating: 9

• Close to airport, free airport transfers, comfortable bed, very courteous staff.
• Couldn't find the pool or workout room.

“It was very pretty and well decorated, the staff was very formal and courteous, the beds were soft and comfy. For a 4-star, they might have had jacuzzi jets in the bathtub. Every service imaginable was offered for a price! Breakfast buffet for $18 was a pretty good (all you can eat for a teenager!)”

Apr 27, 2009 by Mary from North York,Canada
Overall Rating: 10

• It was beautiful and we enjoyed it.

“It was an oasis for us after a busy week and before our flight home. Wonderful!”

Apr 23, 2009 by Jo from Mill Valley,CA
Overall Rating: 8

• Clean.
• Pool not working.

“The pool was out of order which wasn't revealed until after we arrived.”

Apr 22, 2009 by Sonja from Henderson,NV
Overall Rating: 9

• Convenient location, clean & attractive rooms. I liked having a refrigerator available in the room.
• Terrible view of the roof from my room.

“Convenient to the LA Airport with a nice restaurant. Starbucks coffee was available at the bar area in the mornings. Attached parking garage was convenient and reasonably priced.”

Apr 16, 2009 by Annelise from Seattle,WA
Overall Rating: 5

• The room was nice.
• The pool was broken and the hairdryer was not in place.

“The pool was shut down for renovations. The bathroom towels were flimsy and there was no hairdryer in the room.”

Apr 14, 2009 by from Ojai,CA
Overall Rating: 7

• Room was attractive.
• Shower took forever to heat up.

“An OK hotel. Parking was $23 for self park - a bit steep for that area. They didn't have 2 queens, only double sized beds. I would not recommend someone staying there.”

Apr 12, 2009 by Brian from Bakersfield,CA
Overall Rating: 10

• Friendly staff and helpfull.
• Parking was $29.00 a night.

“Great hotel, great price as long as you don't have a car. The parking fee was outrages.”

Apr 10, 2009 by William from Redlands,CA
Overall Rating: 9

• White, clean bedding.
• No shower cap, parking charge.

“Very pleasant stay. Nice staff. Should include parking.”

Apr 9, 2009 by David from Closter,NJ
Overall Rating: 9

• Close to airport yet quiet, van every 15 minutes. Excellent value.

“Completely satisfactory.”

Mar 26, 2009 by Vie Lee from Cedar City,UT
Overall Rating: 10

• Loved the beds - they were so comfortable.

“We stayed here after 10 days in China, the wonderful beds and 1st class amenities were so welcome.”

Mar 23, 2009 by Tiffany from Seattle,WA
Overall Rating: 10

• Great atmosphere.
• Parking is very expensive.

“We enjoyed this hotel very much.
We were disappointed that the pool was closed and the hot tub was small. Other than that it was a great experience.”