User Reviews for The Century Plaza Hotel and Spa

Research User Reviews for The Century Plaza Hotel and Spa (261-280 of 895)

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Apr 21, 2008 by Chuck from Fountain Valley, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Love the decor, bed, and atmosphere.
• Parking garage is a long walk, ottoman is a knee killer.

“I love this hotel and its location. I love to sit out on the patio and enjoy the sights and sounds of Ave of the Stars although it can get a little noisy at times. The only real downsides were that the valet was full, so you end up parking, for about the same price as valet, in a parking garage that is a good hike away from the hotel. Also, for some reason the power was out in my room from midnight to 4 am. I called the front desk and they said it was scheduled maintenance, funny, if it was scheduled, why didn't they tell me when I checked in?”

Apr 17, 2008 by Robert from Brooklyn, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Very convenient location.
• Bathtub could've been renovated.

“I recommend the Century Plaza for business travel. It is conveniently located just outside West Hollywood and Beverly Hills and is easy to find. The staff is helpful and friendly.”

Apr 17, 2008 by Sandra from Scottsdale, AZ
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the location. Noise level is low, so complete quiet and privacy.
• No real character. In an industrial area, big buildings.

“I wish we were in an area a that wasn't so industrial. Seemed like a corporate park. There was a mall right next door and that was nice. Very, very close to Beverly Hills. Quite close to many attractions. Lots of people using the pool area. I'd stay again.”

Apr 17, 2008 by Liam from Tyrone, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Extremely comfortable beds.
• Overpriced parking at $32 a day.

“This hotel is great for people on business, or even leisure travelers, but a car is essential as it is some distance from most of the major attractions. The rooms are large and have great views from the lanai.”

Apr 17, 2008 by Karrie from Sergeant Bluff, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location.
• Expensive parking.

“Great hotel, perfect location! Very clean, modern hotel, within walking distance to Beverly Hills/Rodeo Drive and its just a short drive to the beach and airport. Nice outdoor pool.”

Apr 16, 2008 by Mary E. from Las Vegas, NV
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Nice.

“Outside of being charged for the room 4 different times it was great.”

Apr 16, 2008 by Mark from Cathedral City, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Redecorated rooms with flat panel TV & helpful staff.
• Very small vanity and bathroom, no coffeemaker or refrigerator without request.

“Very nice stay, although it took 30 minutes to get bags to the room. All rooms have patios. We had a view of Hollywood to Downtown. The rooms and public spaces had been recently renovated and looked beautiful. However there is no coffee maker in the room, or guest fridge for self storage, although they will bring up these items on request. The staff was very helpful and accommodating. I wish internet was included, but that is par for Hyatt.”

Apr 16, 2008 by Jeffrey from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The parking cost 31$ and that was pretty expensive.

“The hotel was great, the bathroom was immaculate.”

Apr 16, 2008 by Kevin from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great atmosphere, wonderful rooms, fantastic pool.
• Nothing.

“The Century Plaza was a wonderful find. The location was great, the lounge and patio bar were relaxing, the pool was wonderful and you can't beat the rooms with modern yet comfortable furnishings, a balcony, and the most comfortable bed I have ever stayed on in a hotel.”

Apr 16, 2008 by Corina from Huntington Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Modern decor of the room and bedding quality.
• You had to request a coffee pot.

“I would highly recommend this hotel for business and vacation travelers. It was close to attractions and easy to get to from the freeway. Hotel is hip and modern looking.”

Apr 15, 2008 by Eric from Boca Raton, FL
Overall Rating: 2
Cleanliness:[8] • Staff:[4] • Location:[3]

• Breakfast.
• Breakfast for 27 dollars each, 31 dollars parking.

“Not very good, bad service, had to get out our own luggage, carry it up to the room, had to switch rooms because the view was horrible. The staff was very unaccommodating with the hotel and transaction.”

Apr 14, 2008 by Brian from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very professional. Top flight.
• Was put on smoking floor! Bad odor!

“First class hotel. Attentive staff!”

Apr 13, 2008 by Ken from Montclair, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Gorgeous facility.
• Construction, extra charges for spa.

“This will be a very special spot when the surrounding construction is done, but for now you have to endure jack hammering and truck noises. Plus, the gym/spa is separate, so you have to pay extra, even if you just want to take a sauna or steam.”

Apr 9, 2008 by Ed from Henderson, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• Very expensive parking.

“Great place to stay, but beware the $36 parking fee per night.”

Apr 8, 2008 by Judy from Corcoran, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Clean and luxurious.
• Our room was over a bar that had screaming people and music way too late into the evening. Worst night's sleep ever!

“Hotel was great but our room was over a very noisy bar. Hotel did offer to move us but at 1 AM I thought it was too much trouble. Now I wish I would have moved because the noise did not stop until after 3 AM. Then cleaning began about 7 AM so this was a bad nights sleep. If you go, do not let them put you overlooking any of the pools areas.”

Apr 2, 2008 by Dave from Milton, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice. One of the best.
• Valet parking was $31 dollars. No choice.

“Overall, the Hyatt was great. We feel very happy to have stayed at this hotel as it was beautiful and had a great location. At the end of each day we looked forward to our room. The king bed was so comfortable; we could have slept all day. The bathroom was comfortable in size and feel. Friends and family were staying all over L.A. and after hearing about their hotels, we knew we made the right choice.”

Apr 2, 2008 by Berandette from Santa Rosa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was dressed well and were very polite/professional. The public spaces were beautiful and the location of amenities were clearly labeled.
• Construction next door made lunch on the patio very noisy.

“They accommodated our special requests included my fiance's request to cover our room in rose petals (arranged in conjunction with the local florist). The rooms were beautiful as were the public spaces. Everyone was SO nice. The valet was quick when we requested the car. The food at Breezes was great. I would stay here again.”

Apr 2, 2008 by Maggie from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very trendy.

“I got two double beds, a clean room and bathroom! Very convenient for Beverly Hills - about a mile walk.”

Apr 1, 2008 by Jennifer from Rosamond, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was perfect for relaxation or shopping.
• Lack of reasonable parking.

“Unfortunately we did not get to take advantage of all the amenities that this hotel provides, but what we did participate in was excellent, even for children.”

Apr 1, 2008 by Laurilie from Palm Desert, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[8]

• Location.
• Rooms are too small. Room was dirty prescription medicine left on floor and mold in shower.

“Good Central Location for West LA. Dirty Room. It is not a 4 star hotel. On our next stay in LA we will choose another hotel.”

Apr 1, 2008 by Colleen from Crown Point, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• View from the 19th floor was stunning.
• Parking cost $30 a day!

“Aside from the parking fee, the hotel was very nice. I had no problem getting a room with two double beds (we were traveling with our two children). Traffic in this area is horrific! Allow a boatload of extra time even if you are only driving a mile or two. Your best bet, walk if you can.”

Mar 31, 2008 by Len from West Allis, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very nice upscale hotel, beautiful grounds.
• Unable to use pool area one day. Not always easy to get to via driving from certain directions.

“Enjoyed our stay, would recommend to others.”

Mar 31, 2008 by Scott from St. Charles, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were great and the lobby and additional store like Starbucks was great.
• The fitness center was not part of the hotel stay, and for $20.00 per day you could use.

“A four star hotel should have some sort of fitness area. Attached to the pool area was an independent health spa, that the hotels advertising as fitness center is available during your stay. I ended up running on the streets of Beverly Hills instead. Not a bad alternative, but you need to watch the traffic.”

Mar 31, 2008 by Wendy from Miami Beach, FL
Overall Rating: 5
Cleanliness:[10] • Staff:[1] • Location:[3]

• I loved the decor of the public areas.
• The staff at the Reception Desk.

“A beautiful hotel with amazing interior design. The dining is fantastic. The outdoor areas were wonderful and there was a relaxing ambiance all around. Even the bar food was first class. The service at the front desk by the receptionist completely ruined our experience however.”

Mar 31, 2008 by Paul from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice quality of furnishings.
• Slight traffic noise.

“Very nice bathroom, high quality toiletries, beautiful furnishings, decent size of room.”

Mar 30, 2008 by Big T. from Bakersfield, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Quick elevators.
• Parking.

“Good stay, very busy in front of hotel parking, unloading, and leaving.”

Mar 29, 2008 by Duke from Skokie, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• Large comfortable bed.
• The room was nothing special for the price.

“This was supposed to be a four star luxury hotel. I thought was very average compared to other non-luxury hotels I stayed at. The curtains were stained with food matter, which was disgusting. The large room was very sparse and seemed to be missing furniture. I did not like the idea of being charged full price for parking. There should be some sort of validation discount if you're staying at the hotel. The X-Bar overcharged me for my drinks. I had two drinks and ended up paying $30 for them when I checked out! Outrageous!”

Mar 28, 2008 by Melissa from Saint Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff made sure that we we're happy. They resolved a small issue we had quickly and exceeded our expectations.
• Parking was expensive but that's what you get in LA.

“This hotel is a wonderful place to stay. The staff was outstanding. With two toddlers, traveling can be challenging. However the staff made sure everything was taken care of. The first night they brought us free rollaway bed because they thought we might like an extra bed. Another evening they brought the kids cookies, chocolate dinosaurs, jellybeans and juice. The pools are perfect. There are three 1 foot pools and the large pool had stairs that the kids could play on at one end. There are wonderful (again free) cabanas that we spent a lot of time in when the kids weren't in the pool. We ordered lunch from the pool cafe and for poolside service the meals were very reasonable, especially the kids meals which were very large and less than $6. A great hotel!”

Mar 27, 2008 by Shufen from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The receptionist was very nice to give us connected rooms.
• Coffee maker in request. No refill the coffee powder for 3 days. No tea bags.

“The rooms were nice size with most things except coffee maker and space in refrigerator. The reservation for each room was 3 persons but they only supplied 2 wash towels. The Valet parking service was almost perfect except they could not find the key when we called before departure. We waited on the curbside and no one informed us until we asked. The receptionist of Valet parking finally found our key and put us in the last of the row. Luckily, one guy saw all what happening and took our key and gave us the car. He is kind of person knowing what quality service is.”

Mar 26, 2008 by Bev from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Well appointed.
• Car parking and internet way too expensive.

“Great pool, nice room, well kept facilities.”

Mar 26, 2008 by Keri from Visalia, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[7]

• The rooms very clean, nicely decorated and had a nice balcony.
• The parking fees were very high as were the taxes added to the room rate.

“The rooms were very nice with a modern flair. Everything was clean and I felt at home.”

Mar 25, 2008 by Barbara from Costa Mesa, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Large, comfortable rooms with accommodating staff.
• Valet is very expensive and took about 25 minutes after calling from our room.

“The hotel was beautiful, well maintained and comfortable. The staff was very accommodating - it was odd that a coffeemaker wasn't in the room, but one was delivered immediately upon request. Valet service was slow due to volume, and quite expensive. Although self parking is available, it costs $20 each time you come and go. For my valet money, I expected faster service. We called from the room as we left for a dinner reservation. We were told "5 minutes". We waited outside for 20 minutes more which made us late for our reservation. Apart from that, the accommodations and hotel amenities are above average.”

Mar 25, 2008 by Karen from Alpharetta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Hip, "LA" decor, great views, large porch.
• No coffee pot in room.

“Great central LA location. Bonus of Starbucks in lobby. Room decor is modern w/ HD flat screen TV's. Higher floor rooms have great views of city with big porches to enjoy.”

Mar 25, 2008 by Kathy from Southbury, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Perfect location. Quiet. Clean. Large rooms.
• Cost of having a car with me.

“Friendly staff. Quick, easy check in. Great room given to me. Very costly to have a car with me for a week. Not only the daily rate of parking but the obligatory tipping each "in and out". Spa is top notch.”

Mar 24, 2008 by Michael from Morganville, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• All of the employees were extremely courteous.
• The restaurants were way over priced and the service for breakfast was very poor.

“Overall the hotel was excellent except for the food and beverage services were way overpriced. I found all of your employees from management to bell hop was incredibly gracious. The restaurant in the morning was terrible; the waiter was very slow and ignorant. The service was excellent in the evening for dinner but well over priced. I am looking forward to return on my next business trip.”

Mar 24, 2008 by Dalton from Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• From the TV, to the bed, to the view, and the lobby and grounds.
• Self park-$11 for 75 mins, valet @$30 better.

“This hotel is right off Santa Monica Blvd. Not too bad of a drive to UCLA/Westwood area, Mulholland Drive or Santa Monica. Really close to Melrose, Beverly Hills and West Hollywood locales. Service was right, room service breakfast-on the spot, view from 12th floor was grand, beds always a Hyatt plus, pool and outdoor areas relaxing and so nice. The Xbar, a weekend lo-key hidden hot spot, driving in under the canopy-special feeling each time. Would stay again def. Especially if the price was great like it was, great getaway from Vegas.”

Mar 24, 2008 by Tony from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Awesome pool. Very nice lobby. Nice reception people.
• Small room.

“One of the best business hotels anywhere. Totally nice, yet not over the top. Completely awesome pool area.”

Mar 24, 2008 by Patty from Strathmore, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable beds, good concierge.
• Parking fees, had to wait too long to check out.

“The room was nice, but there wasn't a clear sign as to where you went for self parking. The rate for valet was $31 over night plus $8 for the first hour and $2 for ea. additional hour. The self parking was outrages too. I spent $42 in parking for less than 24 hours! They need to have a set fee per day period.”

Mar 23, 2008 by Daniel from Worcester, MA
Overall Rating: 10
Staff:[10] • Location:[10]

• Great location, easily to find, clean, quiet hotel.

“The staff at the hotel are friendly and helpful. It is in a great location for people on business or tourists. Minutes away from Rodeo Dr. A true 4 star hotel.”

Mar 23, 2008 by Martin from Sturgeon Bay, WI
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, short drive to anything LA has to offer.
• Youre not likely to sleep long at this hotel, noisy Valet parking area with honking cabs outside.

“All in all this is an excellent hotel; we encountered some problems with disturbances (from the inside of the hotel). Staff manager handled it in an excellent manner, "immediate guest recovery" in an almost Disney- like -manner! Will recommend others staying here.”

Mar 22, 2008 by Jud from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Spotless clean, spectacular gym/spa.
• Practically no service by the pool.

“Very well maintained, good staff, Equinox Gym/Spa was excellent facility. I prefer Beverly Hill/W Hollywood location but Century Center was not bad, but very commercial area.”

Mar 21, 2008 by Jaime from Spring Valley, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to all main restaurant s, close to shopping malls.
• Too many Carpet stains in my room.

“Great location; close to shopping malls and restaurants. Very safe and personnel are very friendly. I would go back in a second.”

Mar 20, 2008 by Harry from Los Angeles, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[5]

• Brand new remodeling, classy interiors.
• No parking.

“Excellent Hotel. Other than parking situation recommend. Parking expensive and not close to hotel.”

Mar 19, 2008 by Arlon from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The fixtures (faucets, countertops, doors, etc.) were awesome. Details make the difference.
• The bar seemed to be a really popular place on Saturday, so the lobby was loud and there was a line out the door to get into the bar downstairs.

“The Hyatt Regency Century Plaza spared no expense making the hotel luxurious. It's clean, beautiful, and I felt like I was a five-star guest. The staff was friendly and personable and I really felt taken care of. We asked a housekeeper in the hallway for mouthwash and then went to our meeting and came back about 25 minutes later to find it sitting on our counter. We really appreciated that (and so did the people we sat next to in our meeting!).”

Mar 19, 2008 by Cody from Gilbert, AZ
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Very decorated.
• Shower drain was not working properly, couldn't take bath.

“Great hotel and perfect location!”

Mar 15, 2008 by Alex from Las Vegas, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I loved that it was so close to the ocean and the beach, and shopping area.
• Didn't have Jacuzzi at the roof.

“I enjoyed my stay in LA. Beautiful hotel with great view.”

Mar 14, 2008 by Elena from North Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Perfect location.
• No vending machined.

“Great hotel, very clean and quiet, great beds.”

Mar 13, 2008 by Candace from Astoria, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and nice pool area.
• Bar was pricey.

“Overall a nice hotel. A bit far from downtown Hollywood, but on the border of Beverly Hills. I would highly recommend this hotel to anyone.”

Mar 13, 2008 by Jeff from Andover, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The pool area and lobby areas were very nice.
• Self Parking was not available.

“Great renovated rooms and common areas. Very nicely done and will suggest to friends and coworkers to stay there.”

Mar 12, 2008 by Josephine from San Diego, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• He upgraded my room to a view with no extra charge.
• The $30 parking fee is not acceptable.

“I had trouble with the parking attendant. I asked if I could just keep my car in front for 1/2 or so and he said we will have to park it downstairs and did not tell me he would charge. I have left my car out front at almost every hotel and they have no problem with it. I found the parking situation very poor.”