User Reviews for Courtyard by Marriott Los Angeles Century City/Beverly Hills

Research User Reviews for Courtyard by Marriott Los Angeles Century City/Beverly Hills (1-20 of 59)

• Add Your Own Review »

Dec 1, 2009 by Kenny from Sun City West,AZ
Overall Rating: 8

• Friendly and
  clean.

“I enjoyed our stay, friendly welcome, clean and just nice.”

Nov 28, 2009 by Wayne from Sacramento,CA
Overall Rating: 10

• Very nice people who offered us a crib for our baby.
• $15 a day for parking.

“Very nice hotel. Employees were very courteous and knew their job well.”

Oct 15, 2009 by Kristian Wralstad from Richmond,CA
Overall Rating: 9

• Central location with grocery store across the street.
• Next to busy street, so loud traffic noise when the patio door open.

“ Exceeded expectations and was just comfortable for us to sleep, shower and unwind before exploring Los Angeles. Safe location and central to all the activities and events we were participating in. ”

Aug 10, 2009 by Jim from Visalia,CA
Overall Rating: 9

• Great location.
• No pool.

“This is a nice business friendly hotel near plenty of shopping and 15 mins from beach. Not too far from the 405 and 10 which opens up the whole area.”

Aug 1, 2009 by Kristi from Oklahoma City,OK
Overall Rating: 9

• The valet parking staff was excellent and parking was very reasonable at $ 15.
• The restaurants were very overpriced and food quality was marginal.

“The entire staff was very accommodating and professional. They remembered guests names and greeted them by name upon entering/exiting lobby area. The room was clean, decor was modern and inviting. The view from the balcony was beautiful at night. Free high speed internet was a definite perk as most places I've stayed in LA charge $12-15 a day. Housekeeping services were well above par. And the valet staff were superior to any I've experienced in LA or elsewhere.”

Jul 11, 2009 by Noved from Fresh Meadows,NY
Overall Rating: 8

• Excellent location.
• Parking cost $15 a night.

“Excellent hotel, valet car service personals were great. Close to everything, posh neighborhood and highly recommanded. Coffe at the lobby must be availaboe through out the day! Will stay again.”

Jun 21, 2009 by Scott from Boise,ID
Overall Rating: 9

• I enjoyed the valet parking service.
• Poor location. Nothing fun to do or sites to see within walking distance of the hotel.

“The staff was excellent! Small refrigerators and a microwave in the room was nice as well as larger LCD TVs. I did not appreciate the 15 bucks a night for parking since you pretty much have to have a car to stay at this hotel and they know it. The location was poor and not near anything except a Ralph's supermarket across the street. You need a car to go anywhere because nothing is remotely within walking distance. This hotel is off the beaten path. The rooms were very nice, clean and the beds were very comfortable. The staff was exceptionally courteous and accommodating. This is a perfect place for a business traveler with a vehicle. No pool, which was unfortunate, however it did have a larger spa tub. It backs up to a residential area of which has one pretty noisy barking dog, but that was intermittent and not at night. Overall, it is a nice hotel. We did enjoy our stay.”

Jun 19, 2009 by Michael from Fair Oaks,CA
Overall Rating: 10

• Upscale, modern decor and very helpful staff.
• Parking was $15 per night but the parking attendants were excellent.

“Very nice hotel, with modern and upscale decor. Spacious room, excellent, friendly staff, LCD TV. Free computer with internet access in the lobby. We would stay there again without hesitation.”

Jun 9, 2009 by Brady from Philadelphia,PA
Overall Rating: 8

“It's just in a bad location. Not really near anything. It's a nice room and the patios were awesome, but the restaurant just didn't square with the overall impressiveness of the place. It was sort of like having a breakfast at a Super 8, to be honest.”

May 28, 2009 by Karen from Rumford,RI
Overall Rating: 10

• The staff was professional, friendly, courteous, the ambiance pleasant, room very comfortable.

“From the valet service, front desk, housekeeping and overall comfort for guests, this hotel was perfect. Located in a convenient location to all and any destinations in Los Angeles. Complimentary computers/Internet was a plus for me as I didn't bring a laptop with me. Complimentary fruit & coffee & newspapers were readily available for guests daily. My room was impeccable whenever I returned from my day. The valet service was efficient and always with a sincere greeting leaving or arriving back to the hotel daily. I would recommend this property to anyone. Being allowed this hotel through Priceline has made me a Priceline supporter.”

May 28, 2009 by Nick from Tucson,AZ
Overall Rating: 7

• Free complimentary coffee.
• No free parking.

“My wife and me stay for two nights at this hotel. No problem finding the location.”

May 9, 2009 by from Ottawa,Canada
Overall Rating: 7

• Free cot; request for double bed accepted.
• Too many fire alarms.

“Overall it was a good hotel. The fire alarm testing lasted a long time. But the service was nice, given that we were priceline customers.”

Apr 6, 2009 by Kendall from Johnson City,TN
Overall Rating: 10

• Good location, attractive interior, friendly and helpful staff.

“Very friendly staff and the most helpful concierge. No extra charge for valet parking.”

Apr 3, 2009 by Jonathan from Lawrence Township,NJ
Overall Rating: 10

• The friendliness of the staff.
• The traffic right outside and the parking price.

“I came in not expecting much, but was surprised by this hotel. It's much more like a full service Marriott than a Courtyard, the only real difference being that, it didn't have a full service restaurant, except for breakfast and light dinners.”

Mar 24, 2009 by Maria Christina from Union City,CA
Overall Rating: 10

• The location was awesome.

“We had a good stay. Staff were very helpful.”

Mar 23, 2009 by Kate from Pismo Beach,CA
Overall Rating: 10

• Friendly staff, easy access, easy self-parking.

“Perfect for business travel.”

Feb 26, 2009 by David from Winnipeg,Canada
Overall Rating: 9

• Great staff; great location; good breakfast (reasonable cost); okay gym.
• No pool; room a bit noisy (but I'm used to noise).

“Hotel rooms are spacious and well equipped. Free internet and free 1-800 calls are appreciated. Staff was great in every aspect; very friendly and very efficient. Hotel is convenient to Beverly Hills and West Hollywood. Also close to the I-405 for access to LAX and point south or north. Valet parking was reasonable and excellent in terms of service. Buffet breakfast was reasonably priced and also very good. Overall, I strongly recommend this hotel and would certainly stay here again.”

Feb 13, 2009 by Sandra from Palm Springs,CA
Overall Rating: 10

• The location to UCLA was great! Plus, there is a Ralph's across the street with microwave and frig in room.

“Marriott's Courtyard Hotels are all very nice. This one was easy to drive to and out of with the interstates, and close to all the shopping in Beverly Hills.”

Jan 2, 2009 by Barbara from San Jose,CA
Overall Rating: 8

• The room was newly updated and it was clean and comfortable.
• The noise from the busy traffic outside was not muffled in any way and woke us in the morning.

“A pretty comfortable room, but no complimentary breakfast and hotel breakfast was $12. Also adding to the cost of staying there was a $15 a day parking fee. Since you needed the valet's help to get the car, a tip was required more than once a day. There was complimentary coffee and in each room there is a refrigerator, microwave and coffee pot.”

Nov 4, 2008 by Mark
Overall Rating: 8

• Spacious and good amenities.
• Parking fee too expensive / Garage too small to accommodate full size pickups.

“Other then parking fee was a little too high, my stay was nice and comfortable. The rooms are spacious and there was everything you needed for a prolonged stay. Like: micro, frig, coffee maker, iron and ironin board. Each floor has a washer and dryer, which is great for the extended stay. Overall I had a great experience.”

Oct 24, 2008 by Jason
Overall Rating: 8

• Convenient location, free internet.
• Must pay $15 to valet your car/day.

“Overall my say was good. The staff was very friendly. My only thing is that I don't like to have to valet my car every time I go in and out of the hotel. Otherwise the rooms were clean but small. There is only 1 elevator in the middle and if you're room is at the end of the hallway, it's a long walk to and from the elevator. If possible, request a room that's closer to the elevator. My room did have a balcony that was nice but I didn't really use it though.”

Oct 19, 2008 by Alan
Overall Rating: 10

• Very nice valet service and ease of check in/check out.
• Elevator was a little slow.

“Quality hotel and friendly staff. Great location: close to everything in Beverly Hills and across the street from an urban supermarket.”

Oct 16, 2008 by james
Overall Rating: 10

• Clean and safe area.
• Bed was not that comfortable.

“It is near the Beverly Hills and Rodeo Dr, shopping is abundant in the area, great shops and restaurants in the area.”

Sep 2, 2008 by Alyssa from Riverside
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[9]

• Close to LAX.
• AC was loud!

“When we arrived to the hotel, the room was stuffy. The AC was not turned on for us like the other hotels we've gone to. This particular room looked like the maid only made the bed and forgot everything else. There was food left in the fridge, I think it was rotten meat! There was a stater bros bag next to the fridge, the ironing board and table was still left out, and there was an open water bottle on the table. So we called the front desk, the guy apologized and was nice to us. He gave us another room, and it was much better. Another thing I did not like about the room was that the AC was really loud. It's hard to sleep, so we turned it off, but it got hot again.”

Aug 21, 2008 by Renee from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to my destination, clean, friendly, helpful staff, excellent details in lobby (fresh fruit) and coffee available to guests, room service, food.
• Wanted hot coffee at 5AM and none available was disappointed.

“Our room wasn't ready when we arrived and needed to wait 15-20 minutes, otherwise I rate this hotel in the excellent range and will come again. There was a group/class using the outdoor patio when I went outside and went to the whirlpool area where there were tables and that was fine. Wish they had a better dinner menu for room service though. Maybe pasta dish could be added or club sandwich. Overall I was satisfied and pleased with everything.”

Aug 16, 2008 by Marie from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Large gorgeous room-remodeled. Free computer in lobby.
• Limited restaurant--no central AC.

“Great room and location for certain type of trips. I was truly comfortable.”

Jul 31, 2008 by Joy from North Hollywood, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, friendly, comfortable.
• Parking.

“This hotel was clean, comfortable, friendly!”

Jul 17, 2008 by Phil from San Diego, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location and cleanliness.
• Nothing.

“Nice, clean and conveniently located close to the Los Angeles area we were visiting.”

Jul 16, 2008 by Brian from Independence, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It was nicest 2.5 star hotel I have ever stayed at.
• $15.00 - per day valet parking.

“This was a very nice hotel in a great location. I would highly recommend it.”

Jul 16, 2008 by Andrina from Yucca Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious and very clean with comfortable beds; everything was as promised or better.
• Cost of parking.

“Good location, clean, comfortable, spacious room with refrigerator, microwave, hair dryer, etc. There was a letter in the room saying they were going to pressure wash the building the next morning, however, we did not notice any undue noise from it. From the windows in the hallway, we could see huge, gorgeous morning glories blooming (and we were on the 3rd floor).”

Jul 10, 2008 by Dianey from Carmel Valley, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Great garage attendants, good view of fireworks.
• No pool.

“Very good for business travelers but not very good for tourists. No pool which totally shocked us as that is what we were looking for on a hot day.”

Jul 9, 2008 by Catie from Bakersfield, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location.
• Horrible elevator.

“The hotel was clean and worked for us because we weren't there much. The elevator needed some servicing, but for the most part, the hotel was fine.”

Mar 3, 2008 by Aaron from Washington, DC
Overall Rating: 3
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great staff.
• In-room internet didn't work.

“They were overbooked and sent me to a new hotel for one night and made me come back to them for the second night. This was highly inconvenient and ruined the experience.”

Feb 29, 2008 by Laura from Little River, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Pretty decor, comfortable, pleasant and safe.
• 2 double beds not available as reserved, restaurant breakfast buffet pricey for 2, soda machine required extra trip to fetch credit card.

“The location and style of this hotel did a lot to make us feel safe, comfortable and rested during our two-night stay in L.A. We were slightly disappointed when our reserved 2-bed double room was changed to a king and hide-a-bed and w/ the pricey breakfast buffet although it was very nicely presented and the staff throughout the hotel was great. It wasn't easy getting to other destinations but this seems to be the case throughout the city. When we sought transportation to the Chinese Theatre, the desk clerk summoned a driver who said he would take us for $35--too much! Instead, we called a less expensive taxi to take us to the Four Seasons Hotel to catch a tour bus. Despite imperfections, this is an above-average hotel with a very nice atmosphere and I would probably stay here again.”

Feb 27, 2008 by Doug from Reedley, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and the staff was great!
• The rooms were small.

“For the cost of the room I expected it to be a bit less cramped for space! I also was charged extra for parking!”

Jan 2, 2008 by Erika from Boulder, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, the internet was free, and the parking and breakfast buffet were reasonably priced.
• No swimming pool; photos online looked as if there was a pool.

“This was a great place to stay in west la with kids. Coin laundry, free cookies in the lobby, very friendly staff, and a great location. We would definitely stay here again.”

Oct 30, 2007 by Marcela from Torrence, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[10]

• Was in close proximity to destination and comfortable beds.
• The staff did not offer to help us up to the room with our bags; we carried them all ourselves.

“Very clean, comfortable, and nearby our destination.”

Sep 19, 2007 by Katie from Huntington Beach, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[4] • Location:[1]

• The lobby was really pretty and the rooms clean.
• The area was deserted and the room was small. There was no pool and the hotel felt deserted and lonely.

“It was in the middle of nowhere with not a restaurant in site.”

Sep 9, 2007 by Frequent T. from Apple Valley, CA
Overall Rating: 3
Cleanliness:[10] • Staff:[1] • Location:[10]

• The rooms were nice and clean.
• The morning staff at this hotel needs to take a customer service class including the general manager.

“The hotel is located around various landmarks, the facility is well kept. What surprised me was how incompetent the morning staffs behavior was. Two people in particular. Mainly the general manager, he's very unprofessional to say the least. I would never recommend this hotel to anyone, due to the lack of professionalism that I encountered. It was a total nightmare.”

Aug 30, 2007 by Patrick from Carmel Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice staff and free wireless. I'd go back.
• Hard to turn left onto Olympic. Not the hotel's fault.

“This was a great hotel for me. I had business in Pasadena and Marina Del Rey and this hotel made getting to both places easy.”

Aug 28, 2007 by Barry from Aptos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was fabulous and provided just what I needed.
• Maxwell house coffee in the room bust they did have Seattles best in the lobby!

“Centrally located in Beverly hills / century city. Close to shopping and transportation. Staff was very courteous and professional.”

Aug 13, 2007 by Frank from Hong Kong, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was friendly and the hotel offered free coffee and cookies as well as free detergent.
• There was only one laundry machine an dryer.

“This is an excellent hotel and I would stay there again and recommend it to others.”

Jul 25, 2007 by Jim from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Super clean, easy parking.
• One elevator from main lobby, very slow.

“The location was perfect for our trip. Only 10 minute drive to West Hollywood and very close to expressways for our downtown commute.”

Jul 10, 2007 by Bane H. from Las Vegas, NV
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[7]

• Overall value for location.
• Front desk staff did not speak very good English.

“Good value for location.”

Jul 6, 2007 by Candace from Encino, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• I appreciate the extra top sheet.
• Busy street-noisy.

“Better than a 2 1/2 star.”

May 31, 2007 by Shoshi from Millbrae, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• The hotel was clean and looked new. The room was small but nice.
• At the begging they gave us a room in front of the elevator.

“I highly recommend this hotel because to the end it was very clean. The place looked new which is very important in hotel (I don't like to be in old place that looks neglected). There is a free internet in every room and it was great when I connected my computer.”

May 30, 2007 by Jesus from El Paso, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service, nice welcome gift, awesome quiet room, extremely nice and friendly staff.
• I liked everything.

“It's a great place to stay and very accessible to all parts of the area. Great service and friendly staff. Ralph's right across from it.”

May 9, 2007 by Andrew from Rancho Mirage, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Good location. Clean.
• $15 breakfast distracted staff. No HBO program guide.

“Marriott has a very nice hotel in the heart of Century City that allows for easy access to all parts of Los Angeles. The $15 breakfast (which we were lead to believe was part of the room charge) was not worth the admission price.”

Apr 25, 2007 by Kim from Peoria, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff; next to grocery store; fridge & microwave in room.
• Having to pay 15.00 a day for parking; parking should be free for hotel guests.

“Beautiful hotel. Friendly staff. Nearby freeway access. Close to Santa Monica Beach. Would be happy to stay there again.”

Mar 23, 2007 by Julie from Kent, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The front desk clerk was friendly and helpful.
• No continental breakfast.

“Room was clean and nicely decorated, although a bit small. Bed was comfortable, however pillows were very uncomfortable! Sister and her husband also stayed at this hotel. Their room was located next to the elevator and they had a lot of noise and vibration from the elevator.”