User Reviews for Grand Vista Hotel

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Nov 18, 2009 by Judy from Modesto,CA
Overall Rating: 7

• Close to where we needed to be.
• Terrible smell in hallway and room.

“The hotel lobby is very pretty, the room needs major updating. It was clean and was fine for the one night we stayed.”

Oct 28, 2009 by Christopher from San Clemente,CA
Overall Rating: 1

• Absolutely nothing, maybe location.
• Filthy, old, stinks.

“This hotel was comp to a very old motel 6, only really dirty!”

Sep 30, 2009 by Rich from Ventura,CA
Overall Rating: 8

• Quiet.

“Accommodating staff, late checkout, hot tub and was quiet.”

Sep 26, 2009 by Gary from San Diego,CA
Overall Rating: 4

• Too many young single males.

“Nice entrance. Fancy. However, we were placed as far away from the entrance as you could get. The low rent rooms, probably. Noisy with a lot of young guys going through male bonding and some young women in tight-fitting clothes. The bed gave me a good backache which lasted a half-day thereafter. The stairway hall was shabby. A good choice over staying at Motel 6.”

Jun 22, 2009 by Tom from Ramona,CA
Overall Rating: 8

• Nice business center + Wired internet in rooms.
• Food in restaurant was only OK ( Lunch).

“Overall very good.”

Mar 25, 2009 by Katie from Susanville,CA
Overall Rating: 8

• The location was beautiful and the hotel had a villa type feel.
• The rooms were a little small and there were no child friendly channels like Nick or Disney.

“ I really enjoyed our stay at the Grand Vista. My biggest complaint was no coffee cups by the coffee pot, which was remedied right away. I would have liked a little more room with maybe a table and two chairs rather than the writing desk. The in room refrigerator and microwave was a huge plus for a traveler with children. The one thing that was lacking for us were child friendly channels on the television, like Nick or Disney. That's a must for this family! ”

Mar 19, 2009 by Jamie from San Diego,CA
Overall Rating: 6

“Room and halls smelled of old smoke. We were in a non smokeing room. Sheets on my bed were so old that the threads were seperating.”

Feb 26, 2009 by S from Bear,DE
Overall Rating: 9

• Hotel had all the amenities needed for a light traveler like me. I didn't have to pack all the stuff that otherwise would have been needed.

“This is an excellent hotel choice for the location.”

Oct 16, 2008 by joe
Overall Rating: 10

• Great.

“Quiet, clean, and friendly.”

Oct 6, 2008 by darla
Overall Rating: 9

• Good handicap accessibility.
• No table (except coffee table and desk) in the room. Couch did not convert to bed.

“Very nice room with plantation shutters at the windows - light and bright. Very large bathroom and easily wheel chair accessible. If separate beds are desired, the couch should be convertible to bed. In fact the couch is most uncomfortable to sit on too. Nice size refrigerator. Fresh basket of apples on the lobby counter every day was nice. After 11 days, I had to vacate for 4 because no room was available. I have now brought my elderly mother back to wait for authorization to put her into a nursing home.”

Sep 12, 2008 by Jean from Peoria, AZ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location was convenient/pillows and bed comfortable but small.
• Small double beds/not queen/water didn't drain in sink/tub.

“Overall, the hotel was nice enough that I'd stay again. Staff was friendly. Location was close to everything, even a malls, which was nice. My only issue was I could only get a room with 2 beds and they were double beds.”

Sep 2, 2008 by Syrous from Pacheco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly.
• Nothing of significance.

“It's a presentable place for the price.”

Sep 1, 2008 by James from La Quinta, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable, friendly, great staff, very peaceful and quiet.
• Sometimes if you return in the evening hard to find a parking space due to the sports bar.

“We enjoyed our stay, could be a 5 star hotel after the maintenance is finished, very peaceful and user friendly excellent pool/spa and exercise equipment, very friendly and helpful staff.”

Aug 31, 2008 by David from Clovis, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• It appeared that they had various set ups for the internet although we did not use it.
• Hotel room, bathroom, and beds.

“Don't waste your time if your seeking a 3 star hotel. Did not have our standard king room, had to accept 2 beds. Long walk from parking to room.”

Aug 26, 2008 by Peter from Waconia, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Quiet.
• Bathrooms need venting.

“Hotel is well kept up. Beautiful entrance and lobby area. Rooms are very nicely furnished, clean and generally quiet. The staff does a great job of meeting you needs. Room service delivers very quickly. Only complaint is the bathrooms lacking venting. Easily solved by propping door open.”

Aug 24, 2008 by John from Mountain View, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room was excellent.
• Should have asked for view over the pool when I called to confirm.

“Excellent room accommodations, friendly staff. When staff gets very busy it is hard to communicate over the phone with them.”

Aug 24, 2008 by Wayne from Saratoga, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[7] • Location:[8]

• Common areas were nice.
• Rooms smelled bad.

“The first room smelled like a cigarette bar and the furniture was broken, we were moved to another room that smelled better but the door wouldn't lock. So maintenance was called they fixed the door but we were delayed hour. Hotel was in poor condition overall and not to expectations of a 3-star.”

Aug 23, 2008 by Peter from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Clean and comfortable.

“The hotel was very nice. It was some what away from major tourist destinations. Also it did not allow us to eat the complimentary breakfast.”

Aug 20, 2008 by Charles from Chicago, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[4]

• Staff was friendly.
• Hotel was not secure. There were people hanging out in the parking lot.

“Hotel was clean, but it is outdated, no wireless connection in room (you have to go downstairs to use wireless). There was not an Ethernet cord in the room. I did not feel 100% secure. There were people hanging out in the parking lot (I have never seen this before at any hotel). Common doors were not secured. Anyone can walk into the hotel as well as pool area. I was very unhappy with this situation.”

Aug 11, 2008 by Joy from Salt Lake City, UT
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[9]

• Good location.
• Need's updating and good cleaning. Staff was lazy.

“I would recommend this hotel only for people with out kids and who will spend very little time in the space. Not family friendly nor even attractive. Very poorly placed elevators and poor air quality.”

Aug 8, 2008 by Erin from Tucson, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[9]

• The location.
• Cheap - wallpaper peeling off walls, bathroom light was yellow/dim.

“The exterior and location were great - pleasing to look at and right across the street from shopping at a large outdoor mall. The lobby was nice as well - with flowers, a nice light an airy feel, and a basket of apples for guests to enjoy. The staff was friendly enough as well. The room, however, was rather disappointing. It did have a refrigerator and a microwave and a king size bed, which were nice, but the largest distraction from these amenities was the peeling wallpaper (about 5 inches hanging off 2 of the walls) in one of the room's corners. My husband and I also woke up with bug bites, which made three nights of sleep slightly difficult. However, because of the location, we would probably stay there again.”

Jul 30, 2008 by Dorothy M. from El Paso, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Convenience to the freeway and shopping mall.
• Water in the tub drained very slowly. I asked to have it worked on, but it was not worked on!

“I did not receive a complimentary breakfast or complimentary drink during my stay.”

Jul 27, 2008 by Audrey from Sylmar, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient and friendly!
• No more complimentary breakfast!

“We stayed here last year, and had a great experience; however, it feels that they've shrunk their service overall this summer.”

Jul 7, 2008 by Anshu from Santa Clara, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[3]

• Modern rooms.
• Staff behavior.

“The person at the front desk was just rude, because of small matter he made me and my old parents wait for more than 1 hr without giving us the room. He was rude. He just troubled us without any reason.”

Jun 5, 2008 by Lisa from Gilbert, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I liked that I could check in at 10 p.m.and the great services.
• I didn't like that I had to pay for the water in my room.

“Well overall the service was great and the room was perfect for a family of four. I really enjoyed my stay.”

May 9, 2008 by Dustin from Alta Loma, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[7]

• Low cost.
• Spa was murky.

“This is an okay hotel for the money however, I found the carpet and floor to be dingy, the furniture stained and in disrepair, and the pool and spa were filthy. They have decent beds and pillows and I like the free Wi-Fi but I don't think I'll be back.”

May 8, 2008 by Deborah from Grover Beach, CA
Overall Rating: 0
Cleanliness:[9] • Staff:[7] • Location:[10]

• The beds were comfortable, microwave, fridge.
• Pool cold, dirty. Spa filthy.

“For the price it was okay but could not use the pool or spa as it was cold and dirty. For just overnight it was okay.”

May 4, 2008 by Jan from Yuma, AZ
Overall Rating: 6
Cleanliness:[5] • Staff:[4] • Location:[4]

• I liked having a microwave and refrigerator in the room.
• The bathroom did not have a fan and was very small.

“I would go back there again for a short stay. It is not located real conveniently, but did have a nice view. It works for the short time we are there, and good for the price. I was not impressed with the hotel staff. I didn't find them to helpful.”

May 4, 2008 by Pedro from El Paso, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff, clean rooms.
• Can't think of anything and I had high expectations.

“The down-side was the construction for upgrades, however this didn't detract from the overall positive experience.”

May 3, 2008 by G. from Simi Valley, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large room, friendly staff, good location.
• Off and on Internet, slow drain, door that sometimes didn't lock.

“Good hotel at a reasonable price.”

Apr 26, 2008 by Nareg B. from Glendale, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[3]

• Nothing.
• Horrible customer service, rude employees, dirty room and hotel.

“Do yourself a favor and do not stay here. This hotel is the worst place any leisure traveler can stay. Horrible customer service and horrible hotel, they don't care. Stay at a motel 6.”

Apr 22, 2008 by James from Hollywood, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[4]

• There's a BBQ restaurant very nearby that was pretty great.
• It was a little beat/worn overall. I'd expected more based on the star level.

“The hall carpets are stained, the room was dull and a little uncomfortable for doing any extended work on a laptop. Not what I expected from a higher star rating. It seemed overall to be an aging hotel. I did visit the restaurant in the morning but chose not to have breakfast. I sat myself as indicated but then an attendant showed me to a buffet; it wasn't very clear what the system was. There was a small breakfast buffet but not much in it (toaster waffles etc). Only after I asked if they had some eggs, etc. The attendant say they had a regular breakfast menu. Other guests were also surprised to hear this as well. I took some coffee and returned to my room to work. Overall, I had a much better experience in a lower star rated hotel a couple days before, especially as a business traveler.Its not the hotel's fault but Simi Valley is a heck of a drive in and out if one is really in Southern California to be in LA. Getting back and forth during traffic was impossible.”

Apr 22, 2008 by Wendy from Georgetown, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• The room was beautiful and I loved the location. What a view!
• The automatic closing bathroom door was a real pain.

“I was very pleased with my experience. The room, artwork, location and view were exceptional. I didn't get a chance to visit the pool, spa, restaurants, etc., but they looked very nice. I look forward to staying there again if I need to visit Simi.”

Apr 18, 2008 by Herman from Sunnyvale, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[7]

• Nice room, quiet, nice view.
• No breakfast included.

“Conflicting information concerning breakfast being included or not. When asked, staff declined to provide breakfast for internet bookings.”

Apr 9, 2008 by Melissa from Simi Valley, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• The staff was not very friendly and took forever to check in, they were very slow.

“Overall it wasn't that bad as long as you didn't have to deal with the staff, they weren't very friendly and again very slow.”

Apr 5, 2008 by Kevin from Rowlett, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Deluxe hotel accommodations in a budget situation, right off of the freeway and close to restaurants.
• The beds were a little to be desired (maybe it was just the room I was in).

“Would stay there again. Did not swim in the pool but it looks great. Did not eat at the hotel restaurant, but will next time. Over-all great experience. Highly recommended especially if your on a budget.”

Apr 1, 2008 by Michael from Moorpark, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice rooms, 24hr gym.
• People can see in the gym.

“Great stay.”

Mar 10, 2008 by Jim from Yuba City, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenient & comfortable.
• Lack of security side entrance & parking lot.

“We have stayed there previously on business/pleasure. Husband on business/wife along for the trip. We remember when it used to be a Radisson in years past. We look forward to staying here again. It's very conveniently located just off the 118.”

Mar 6, 2008 by Ron from Phoenix, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable room.
• It is a little off the beaten path.

“Great staff, very helpful and courteous. Room was large, clean and very comfortable.”

Feb 25, 2008 by Larry from Elmhurst, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Room.
• Waitress.

“The upgrades are well received on the first floor. The rooms are cozy and mine was facing the pool area. The room also had a microwave and small refrigerator.”

Feb 24, 2008 by Courtney from Cleveland, OH
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[5]

• Location.
• Dirty, unsafe for a solo woman traveler.

“I have stayed at this hotel approximately 10 to 12 times. Each time it gets dirtier. The bath rooms need to be redone. The water smells. There is always some type of noisy disruption in the middle of the night. Lots of construction workers stay at this hotel. The crowd is not one which I want to be around staying by myself.”

Feb 15, 2008 by Lauren from Auburn, WA
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[4]

• It was quiet and the pool was nice.
• The level of cleanliness was horrible, the bathroom especially. It definitely needed some updating.

“The staff was friendly and the pool was relaxing but the cleanliness of the bathroom in our room was horrible. It was falling apart and desperately needed updating.”

Jan 29, 2008 by Anthony F. from Woodland Hills, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• The Concierge drove me to my New Year's destination about 5 miles away. Very nice.
• I was looking forward to the hot tub, but a couple was getting it on, so I didn't get to use it; there were dirty black marks on the carpet in my room.

“It's a good hotel overall.”

Jan 29, 2008 by Sandee from Dewey, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Convenient.
• Wake up call did not happen which could have caused a real issue.

“Clean, convenient and probably the best hotel in the Simi Valley area.”

Jan 24, 2008 by Bret from Del Mar, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was up on a hill with a view.
• Basic hotel - I would not rate as "Upscale".

“Clean, basic hotel close to Reagan Library.”

Jan 22, 2008 by Dustin from Alta Loma, CA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[8]

• Nice location and grounds.
• Rude staff / horrible coffee.

“This hotel would have been great if the front desk didn't make me feel like a bum.”

Jan 21, 2008 by Chris from Yuba City, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The bed was very comfortable.
• The room had an odd smell that took quite a bit to overlook.

“I really like this hotel. The only thing that would make me think twice before staying here again is the smell in the room. It was pretty strong, but I was to tired to mess with switching rooms. Most likely I would stay here again. The price for the room was great! Much better quality than I expected.”

Jan 20, 2008 by Sue from Moreno Valley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy to locate and get to. Check in staff was very friendly and the room was nice and comfortable.
• Nothing comes to mind.

“Upon arriving late at night, the hotel staff was eager to get us checked in and in our room in no time. We got an exceptional room at a nice price.”

Jan 18, 2008 by Christine from Lancaster, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• Convenient parking.
• Hair in Bathtub, lose tiles on bathroom floor, smelled dusty, outdated.

“The hotel was no where near where we intended on staying. It took us an extra 30min to drive form Universal City to this location, we requested Burbank, not Simi Valley. I was impressed at first glance, gym, pool, nice lobby, and then we got to the room and it was outdated, there was obvious water damage to the walls around the windows, there was hair in the bathtub, and missing grout form the tiles in the bathroom. The tiles were also cracked and even broken! Over all I would say I will never stay here again!”

Jan 15, 2008 by Kyle Y. from Fremont, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[8]

• Good location.
• Hotel rooms require updating.

“Hotel rooms require updating. First room we received the bath tub did not drain the bath water. We called the front desk and they could not provide an engineer to fix. They gave us a new room, but the non-smoking room smelled of smoke. The bathroom room had mismatching fixture handles and the cabinetry showed years of wear. Walking around the facility, the hallway had a large garbage can and a 4x4 underneath to support a leak from the floor above. I was not please with the hotel.”