User Reviews for Red Lion Sacramento Inn

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Jun 6, 2008 by Angela from Modesto, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and knowledgeable.
• Check out time.

“Great customer service.”

Jun 2, 2008 by Martina from Tiburon, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very friendly cleaning lady.
• WiFi did not work in my building, lots of construction, broken locks.

“Good location, however it appears that up to completion of construction - when? - Everyone staying there can expect some hurdles. Had trouble connecting with WiFi, broken lock at door. Employees were kind and eager to help yet still valuable time was lost. Then after all was double billed for time there and by now am rather frustrated with the location and hope it will be done with renovation confusion soon. Until then they should offer rooms for a way more reduced rate or be fair enough to speed up the construction process by closing the property as long as it is going on and really focus on it.”

May 25, 2008 by Tom from Fairhaven, MA
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[5]

• Staff was polite.
• Very shabby.

“Very shabby, old, and although there were newer rooms available, they would not move us to a better room. Stay away until construction is complete.”

May 22, 2008 by Michael from Richmond Hill, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Very nice room for the price.
• Nothing.

“Nice hotel. Apparently undergoing some renovations near the main entrance. The room was very clean and well equipped.”

May 21, 2008 by Lynn from Crescent City, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• We enjoyed the hot tub & Gym.

“It is in a great spot next to the mall.”

May 19, 2008 by Janelle from North Highlands, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• The price and the room quality.
• The fact that there is a major renovation in progress.

“I enjoyed my stay at this hotel very much. In fact, I have stayed here recently quite often. The rooms are very nice and some even have energy conservation features. The air conditioning is great and my room even had a ceiling fan. The pool and spa are nice. The service is great. There is a major renovation going on so many of the common areas have construction ongoing. If you can over look this, you will enjoy 3 star rooms that are less expensive than most 1 star accommodation in the area.”

May 12, 2008 by Rich from Auburn, ME
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Convenience to shopping.
• Older, needed updating.

“Place is under extensive construction. Need updating.”

May 8, 2008 by Katy from Sebastopol, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good mattresses.
• Decor was outdated and shower/tub old and gritty.

“This hotel was undergoing a remodel and renovation when I visited. All the grounds were dug up and place looked like a construction site. It was hard to read the building numbers at night. On the other hand it was cinco de mayo and the hotel was fully booked. I hope I had one of the older rooms because it looks like it will be a nice place after all the remodeling is done. I traveled with a volleyball team and the team was treated very well; staff was very accommodating.”

May 8, 2008 by Jim from Lancaster, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Pool & Jacuzzi.
• Construction in bar area.

“Conveniently adjacent to Arden Fair Mall.”

May 7, 2008 by Irina from Vancouver, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great room service!
• Had the worst experience.

“I loved the hotel. Everything was great but I had the worst experience.”

May 6, 2008 by Janelle from North Highlands, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The room has just been redone and the beds are very comfortable.
• No tubs.

“This hotel is in the middle of a major remodel so many areas are not that attractive. However, the rooms are very nice. The prices are very low now because of the work going on. The staff is very friendly. We enjoyed both the heated pool and the Jacuzzi.”

May 5, 2008 by Judy from Gold Run, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• So friendly and accommodating staff, very nice linens.
• Loved it, no problems.

“Even with re-modeling construction, quiet and peaceful room with nice, nice linens and comfortable bed. Staff could not be nicer and love this hotel, easy access to freeway and great shopping.”

Apr 28, 2008 by H from Weaverville, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[5]

• Location.
• Under construction remodeling, very noisy A/C.

“2 star, after remodel will be better, but, stayed here twice in one week, first night dog show in hotel, sty. Bernard next door. 2nd visit 2 days later, A/C was so noisy they moved me.”

Apr 24, 2008 by Ilyong from Laveen, AZ
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[6]

• None.
• Old, construction.

“Hotel is under major construction, wireless internet was down all weekend. Rooms have very old smell.”

Apr 24, 2008 by Carol from Santa Maria, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed was so comfortable!
• I could hear the bed squeaking next door.

“Nice quiet location.”

Apr 24, 2008 by George from Visalia, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[4]

• They made the effort to get me a room that was a little quieter.
• The rooms seem to be ready for a good make over.

“I felt a little tacky at first, but the staff was very patient and attempted to make my stay a good one. Great staff, Hot tub wonderful.”

Apr 23, 2008 by Cindy from Porterville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the staff attention to detail. When I ask for assistance they came through. I liked the room the fact that the room was close to pool.
• Nothing.

“Great hotel stay.”

Apr 23, 2008 by Bill from Los Altos, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[7]

• Location convenient to CalExpo.
• Smoky non-smoking room.

“Old somewhat rundown hotel in the midst of a renovation. Multiple 2-story buildings laid out somewhat haphazardly. Advertises wireless, but it wasn't available in our room. Our non-smoking room had low-level background smoke, but was otherwise clean.”

Apr 23, 2008 by Maikiko J. from Albany, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[6]

• Over half was being renovated, not very welcoming.

“If it was running fully, it would have been a nice place to stay. The cordons made it feel off limits.”

Apr 21, 2008 by Amy F. from Portland, OR
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[7]

• Location.
• Old, musty, noisy, construction too spread out.

“Location is ideal however they had massive construction starting early in the morning. The rooms were old and musty feeling. I was not comfortable being barefoot.”

Apr 21, 2008 by Bryson from Sandy, UT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Rooms were decent size, Clean and closest to the mall and food.
• There was one hotel staff member that was not friendly and fairly rude.

“The Red Lion Sacramento was a good enough place. I would stay there again. There is construction in the main building which I would hope gets fixed soon and there was only one Jacuzzi that we could find. It was close to the mall so you could go get food and do something other then hang out in your room which was nice and the rooms were clean. I wish they had 2 queens instead of Full beds and that the pillows were a little nicer and softer.”

Apr 19, 2008 by Mary from Shoreline, WA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[5]

• Location to Freeway.
• Filthy smelly under construction.

“This place should rent by the hour.”

Apr 14, 2008 by Lynette from Burney, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[10]

• It is in a convenient location. Beside the mall and off of the freeway.
• It was motel style, unclean, and under construction.

“The staff was very nice and helpful; however, I expected more from a 2 and a half star hotel. The place looked like it was falling apart. There was construction tape all over. We commented that it looked like a crime scene. I'm sure it will look better when the work is done, but for now it is not in good condition.”

Apr 11, 2008 by Jesse from Petaluma, CA
Overall Rating: 3
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Outdated rooms, construction going on.

“Room was seriously out dated. Heating/cooling system in room does not allow putting on fan to block out other hotel noise, big construction project/renovation going on at hotel. Hammering started at 7:30am. Not worth it and did not sleep well. Could not adjust heat/cool exactly where wanted.”

Apr 9, 2008 by Carole from Yucaipa, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• All staff were friendly and helpful.
• A rat came out of the bushes while I was using the pool in the evening.

“Friendly staff, clean rooms, sufficiently spacious but without microwave and fridge. Pool was heated and available. Though there was renovation in process, facilities were access able.”

Apr 6, 2008 by Sunny from San Ramon, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• The hotel is old, smelly, broken closets, the worst one I have used.

“This is under construction and the worst hotel I have ever used. This was a disgrace.”

Mar 30, 2008 by Teri from Bend, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location was convenient to downtown and shopping.
• A mother traveling alone with 4 daughters was sent to the back corner of the hotel at night in the dark.

“Comfortable, clean and convenient. We were pleased with our visit. Even though renovations were in progress, it was quiet where we were. Room size adequate. Perfect for a one night stay with children. Located walking distance to the Arden Fair Mall.”

Mar 28, 2008 by Joe from Bodega Bay, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[5]

• Nothing. I did not stay and demanded a refund.

“Do not stay there even as a last resort.”

Mar 18, 2008 by Janelle from Norrth Highlands, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Rooms are being renovated.
• Grounds not finished yet and no bathtubs.

“I had stayed at this hotel about a year and a half ago. At that time the rooms were rather dreary and very dated. This time my experience was quite different. My room had been totally redone and was very attractive and fresh. I had a wonderful location that faced a courtyard, the large pool and the back of the lobby. Even though the grounds were not completed, I enjoyed sitting outside on a small patio in the beautiful sunshine. The nightclub was open but there was no entertainment or dancing. This hotel has a promising future once the much needed renovations are completed!”

Mar 7, 2008 by Ren from Auberry, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very, supportive staff.
• Older, "dingier" facility but is undergoing renovation.

“Good, quiet, clean hotel. Friendly staff. Facility itself is "dated" (i.e., old, worn outdoor carpeting on external walkways). Very visible security personnel, "24/7", so you always felt safe. Nicely decorated room with remote-controlled ceiling fan. Hotel appearance will improve once the ongoing renovations are complete.”

Mar 5, 2008 by Cisca from Carmichael, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Value for price; amenities.
• Major renovation in progress; location next to mall.

“I booked this hotel for a friend; he was very pleased with the room and amenities. The grounds were torn up because of renovation; some buildings were empty and taped off. Located next to mall; sometimes difficult access via mall parking lot. Overall good experience.”

Mar 2, 2008 by Robert from Visalia, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location was great.
• Need renovation.

“Certainly not a destination hotel, but it was located well. Very noisy. I sounded like the guests above us were going to fall through the thin uninsulated roof. Otherwise, it was OK.”

Feb 23, 2008 by Tod from Petaluma, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[3]

• Free "high-speed" internet.
• The property is a wreck.

“This is nowhere close to the other 3-star hotels in the Sacramento Area. The staff seems friendly, but the general atmosphere is gloomy and the amenities are substandard.”

Feb 17, 2008 by Chris from Tulsa, OK
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[1]

• Location is right off the interstate.
• No complimentary continental breakfast, menu items very overpriced, poorly lit parking area, staff not overly friendly.

“Of all the hotel rooms, this place cost me the most and was by a mile the worst place I've ever stayed at.”

Feb 11, 2008 by Allan from Mesquite, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• BLDG FOUR - Nice rooms, Great Mattress.
• Doors and locks are old. Got locked out twice, once when dripping wet and cold at night.

“Not classy but okay. Fix the damned door locks.”

Feb 4, 2008 by Sharron from Reno, NV
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[6]

• Size and location of the room.
• One-station business center, staffing at registration desk.

“Room was large and very clean. Hotel is under construction/remodeling. My room was not made up one day, only offers temporary business center, printer did not work, had to wait in line 15 minutes to get copy of check-out.”

Feb 4, 2008 by Kj from Madera, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Pet friendly, helpful staff, good location.
• Under construction, noisy.

“We were there on business as a couple attending a trade show. That was really nice. Free wireless too. Our dog was also welcome and we just had a very pleasant time. Would stay here again.”

Jan 31, 2008 by George from Visalia, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[4]

• It was quiet and set back from the city noise.
• The rooms were very musty smelling and the no smoking rooms had burns of cigarettes.

“The rooms were a little small for two full size beds. How every the swimming pool, spa, and work out room were very easily located. Good parking and the staff were very friendly.”

Jan 21, 2008 by Scott from San Jose, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[9]

• Front desk clerk had great knowledge of the surrounding areas.
• Room was cold and when you turned on the heat it smelled bad of smoke.

“This hotel was probably a 3 star when it opened 20-30 years ago but they have not updated the rooms since then.”

Jan 16, 2008 by Cyra from San Francisco, CA
Overall Rating: 2
Cleanliness:[9] • Staff:[1] • Location:[10]

• Convenient location.
• No hot water, rude staff, internet didn't work.

“I have never had such a poor experience as I had in this hotel. I have stayed in hotels all around the world for a fraction of the price of this hotel and never had such a poor experience. We stayed at this hotel for a total of five nights. Despite numerous calls to technical support, the internet never worked and I lost countless hours and hundreds of dollars in time that I could have spent working. On the third night of our stay, we returned to find a technician working to restore the hot water in our hotel room. The hotel then moved us to a better a block of rooms where we still did not have hot water. When the hotel employees moved us, one of the people that they sent repeatedly belched inside of our room before departing. I spoke to numerous hotel staff regarding the poor quality of our experience, and the only thing that was offered to us was a comment card for us to fill out. This hotel was a disaster.”

Jan 15, 2008 by Brad from Stony Brook, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Price.
• Old.

“Great price, but needs some upgrades. Work currently being done.”

Jan 11, 2008 by Irene from Reno, NV
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• They change our room when we could not get heat.
• Very disappointed.

“Was not happy to get this motel. Stayed there this summer and the air conditioner did not work, neither did the lights. The whole place looked like a bomb hit the area. Should be torn down. Next time I'll make sure I go for a different location or rating.”

Jan 10, 2008 by Joyce from Sacramento, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[9]

• Location was convenient.
• Had to step over partially rolled up outdoor carpet they were pulling up on the landing. Heater did not work but front desk sent someone up promptly.

“I hope I never have to stay there again. It is certainly not a 3 star hotel.”

Jan 4, 2008 by Vernon from Trulock, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[6]

• Room was good size.
• The heater made noise all night.

“The hotel is going through a renovation. Things are torn up all over the outside. Rooms are closed down. The rooms need up-grading.”

Jan 4, 2008 by Josefina from Honolulu, HI
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[9]

• I like the location close to mall, and restaurant.
• The carpet was to dirty, and the room was too isolated.

“I give the hotel a one star, it wasn't like we inspected, and is not family friendly, and the rooms are to Isolated from the main Lobby and carpet awful dirty. But it was okay for what we pay I think we got what we pay for.”

Dec 15, 2007 by Hans from Torrance, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent location, needs updating modernizing.
• Has seen better days.

“Excellent location, convenient, to big of a complex. Has changed owners and I know they will improve overall. Good launch with very friendly service and moderate prices.”

Dec 10, 2007 by J from Bromley, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large, clean rooms.
• Rooms were detached from main lobby and restaurant.

“Would definitely stay in the Sacramento red lion again. Staff was friendly and helpful. Room was clean and spacious. Bed was extremely comfortable. Like sleeping on a cloud. Even had 3 different types of feather pillows on each bed.”

Dec 9, 2007 by Dan from San Marcos, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[7]

• Close parking from car to the room.
• Old. The lock on the door worked very poorly.

“I would not stay at this hotel again.”

Dec 8, 2007 by Richard from Paradise, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• Very close to shopping and convenient for the airport.
• This hotel is getting a little shabby.

“The physical structure is tired, bordering on seedy. The soaps, drapes and linens felt upscale, but the heat was permanently on and the thermostat didn't respond to changes we made. This hotel is only 15 minutes from the Sacramento Airport and has a fleet of vans, but only provides transportation for flight crews. A guest would have to spend $40.00 for a taxi ride, although they will allow you to park your car in their lot while you are away. The Red Lion is located next door to the large and popular Arden Fair Mall, with lots of places to eat. We would stay again because of it's location.”

Nov 21, 2007 by Steve from Philadelphia, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Room service food was surprisingly good.
• Carpets and ambience were terribly old, need repair.

“Very old facility showing it's age. Lobby isn't bad but the hallway and room I had were VERY old. Carpet looked 30 years old in hallway. Old TV and remote.”