User Reviews for Holiday Inn San Jose-Silicon Valley

Research User Reviews for Holiday Inn San Jose-Silicon Valley (1-20 of 26)

• Add Your Own Review »

Nov 24, 2009 by Michael from Shandon,CA
Overall Rating: 10

• Super clean rooms and incredible for the price.

“Very clean and nice hotel. That is a short drive to San Francisco. Right off the highway with easy access!”

Nov 18, 2009 by Katie from San Jose,CA
Overall Rating: 10

• The cute towel geese they left on the bed.
• Nothing, all was awesome.

“The rooms are extremely clean and comfortable with plenty of room. It was easy to fall asleep in the wonderful king bed in the room. The internet was fast and free too! Staff treated us like royalty, we were pampered and loved it.”

Sep 22, 2009 by Donna from San Antonio,TX
Overall Rating: 9

• The room was very comfortable and quiet. The business center was helpful.
• The end of the hotel where I stayed was very long and a distance from desk , business center & pool.

“I stayed there several days and found the room very nice with a comfortable bed and chair. The AC was efficient and extremely quiet. The business center was helpful and the staff helpful.”

Aug 8, 2009 by Zelda from Tucson,AZ
Overall Rating: 8

• Comfortable bed---nice bedding.
• Hallway unattractive--smelly.

“Great bargain for Priceline price, very adequate. I would stay there again.”

Apr 18, 2008 by Sylvia from Stamford, CT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• The room was fine.

“The restaurant menu was basically diner food. The hotel badly needs refurbishment. There was a problem with the internet access. It was poor value.”

Mar 12, 2008 by Gary from Concord, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Clean, convenient.
• Mattress felt well used.

“This is an easy to locate hotel, very clean and quiet with good staff.”

Jan 27, 2008 by Youngwoo from Wonju-Si JP
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[1]

“The staffs are just hanging around and just do nothing at all. Well, I can not say it was that great experience with that kind of staffs. And the hotel was too noisy”

Jan 25, 2008 by Thomas from Sedona, AZ
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[9]

• Parking was plentiful.
• Snotty staff and unkempt building.

“This was a highly over rated hotel. Light bulbs were missing, switches were broken, toilets didn't flush, and hallways were dirty. I am just thankful that I only had committed to one night. Too bad, cause it's a great location for south San Jose. This holiday inn was no holiday.”

May 24, 2007 by Juanita from Stockton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The quick service during the pool time I was at the door to get in the spa at 7AM they opened at 7:09 AM.
• Well there isn't much I didn't like but the wedding got out of hand and that isn't the hotels fault.

“We enjoyed the room it was roomy and comfortable for myself and my mom and both beds were well set for us to use with a lot of pillows which was great for my mom's back and my serious diabetes for walking distance and level for entering with my weak legs. Great for relaxing.”

May 24, 2007 by Jonathan from El Cajon, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[9] • Location:[7]

• Beds were comfortable.
• Given a key to a room that had sleeping people in it, another room had party next to it.

“Room should not be assigned on the same floor as a loud wedding party. Security didn't do much about loud room parties. ”

Feb 1, 2007 by Matias from Bohemia, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[4]

• All in all good stay for my business trip in san Jose.
• Nothing really negative to say.

“The hotel was ok but nothing really special, everything was as expected.”

Aug 14, 2006 by Kim from Saugus, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[6]

• Poor rooms and inconsiderate staff.
• Poor response time to issues.

“After a long day of travel I was extremely frustrated when after having to change my room once, I tried to turn on the TV to watch the news and it was bad. Repairman tried came and went...several times saying just 5 more minutes before he disappeared completely. Had to call again where they said the cable box was bad and would need additional time. Explained it was late and just wanted to change and go to bed. Ending up having to move rooms again. No apologies from hotel. ”

Feb 11, 2006 by Carol from Fresno, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Convenient location off the 101, quiet room, did not hear freeway noise, good coffee or muffins.
• Some stains on carpet, bathroom needed some grout work.

“My hotel experience was very satisfactory for a brief, one-night stay. We were at the hotel for less than 12 hours. It served our business needs. The beds were comfortable and sheets were clean. It was very quiet for being so close to the 101. There is a restaurant or saloon in easy walking distance. Warm muffins and coffee were in the lobby which was very convenient.”

Oct 1, 2005 by Sherry from Sacramento, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenience.
• Human hair on the bathroom floor and in shower, water faucet noise.

“Nice place, good location a little hard to find as the map for the hotel is in error as to placement via roadways for a new hotel, the water pipes are terribly noisy-bad construction.”

1 of 1 people found this review helpful.

Sep 18, 2005 by Beni
Overall Rating: 10

• Large, spacious, and
  clean room.
• A little off the path.

“Overall great, large clean spacious room with all the amenities including very comfortable king size bed.”

Aug 27, 2005 by Scott from Pacific Grove, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice facility, nice rooms.
• Necessity of walking long hallways didn't bother me but might bother some customers.

“Good place to stay. Nice people.”

Aug 22, 2005 by Cheri from Burlingame, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Nice spacious rooms that are clean and comfortable.
• hotel personnel were less than friendly and had difficulty proccessing room charges. Our door was knocked on by a staff member asking if we payed!

“Excellent value for the quality, just be sure you double check that the front desk checks you in properly!”

Aug 4, 2005 by Azalia from Reedley, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were spacious.
• You had to walk out the back to get to the pool.

“Other than having direct access to the pool, this hotel was very nice, especially for the price.”

Jul 27, 2005 by Dan from Northridge, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Coffee and tea cart always available in the lobby.
• Parking can be a challenge on Saturday nights

“Hotel is conveniently located. The staff is friendly and helpful. The rooms are clean, the beds are comfortable, and the onsite restaurant serves great food.”

Jun 28, 2005 by Fred from Madera, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• had a resterant on the property
• only one entrance, parking lot full

“pretty good”

May 24, 2005 by Su-Chih from Diamond Bar, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Convenience location, easy Fwy 101 access
• Smoking rooms, non-smoking were not available at the time

“We were only there for a very short time and did not get a chance to visit and look around the hotel. The front desk staff were very helpful andfriendly.”

Mar 7, 2005 by Chris from Santa Maria, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good room
• Limited parking with small spaces

“Above average for a Holiday Inn. I had a good stay in the clean, comfortable room.”

Mar 7, 2005 by Chris from Santa Maria, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Cookies and coffee in the lobby at all hours

“Normally, I do not like Holiday Inns because they are run down and musty. The one in Silicon Valley was a pleasant change from the norm. The room was great, the hotel was reasonably fresh, the staff was good. This is a good little place!”

Feb 8, 2005 by Melinda from Live Oak, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Easy freeway access
• Locked out of room both days due to defective key cards.

“The apples in the lobby were mushy/mealy on both days. No complimentary breakfast either morning, supplies not replenished. Housekeeping did not come to the room after the first night. Staff was responsive, although one young woman on the morning crew acted bored and put upon.”

Jan 17, 2005 by J from Stockton, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff was very helpful.
• Paper thin walls, elephants were living above us and the hearing impaired next door.

“The hotel was clean and convenient to where we were going. Staff is very helpful. Were able to supply a refrigerator to the room w/ no extra cost, but took 45 minutes to get it. Stayed 2 days but maid didn't make up room until 4pm. Free cookies and coffee daily. Nice restaurant on site.”

Sep 26, 2004 by James H. from Rocklin
Overall Rating: 7

“The Hotel room was just OK. My room had a 3 foot by 3 foot nasty looking stain at the foot of the bed. This room should not have been given to a customer until it was cleaned up properly. The staff was fine.”