User Reviews for Comfort Inn Marina

Research User Reviews for Comfort Inn Marina (1-20 of 31)

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Nov 18, 2009 by Gabby from Lodi,CA
Overall Rating: 7

• We had a mini suite so the extra room was nice. There was a good selection for breakfast.
• The room wasn't as clean as I would have liked and there were ants in the bathroom.

“This hotel was economical. It was close to the freeway and State Marina beach. There is also a Walmart and gas station across the street. Del Monte blvd was just off beach road with many restaurants. It is about a 10-15 drive to Monterey.”

Aug 9, 2009 by Jan from Madison,AL
Overall Rating: 10

• Staff was very friendly, yet professional. The price was great.
• Can't think of anything.

“For the price, the room was fairly spacious. It was very clean and well maintained. The entrance and public areas were attractive with seating by a fireplace. WiFi was available and free and a computer was available for use free of charge in the public area. Breakfast area was kept clean and well stocked during breakfast hours and even provided warm hardboiled eggs to eat with the waffles, fruit, cereal, toast and pastries. The room also provided a mini refrigerator and microwave.”

Jun 5, 2009 by Araceli from Delhi,CA
Overall Rating: 7

• The continental breakfast is great. You can make your own waffles!

“The hotel was good for the price I paid. However, I did have one issue. I has indicated that I wanted a non smoking room, but I was assigned to a smoking room.I called the reception desk and told them, but they stated that they were out of non smoking rooms. I had to put up with the smell all night.”

Sep 6, 2008 by Mark from Temecula, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location was convenient to the university.
• Room and hotel hallways smelled musty.

“This hotel is great for business travel and families looking for a night or two stay. The hotel was clean and functional, but not what could be described as upscale. The staff was friendly.”

Sep 4, 2008 by Amy from San Mateo, CA
Overall Rating: 7
Cleanliness:[1] • Staff:[8] • Location:[1]

• When we have a problem with our room they moved us immediately.
• The third floor smelled like cigarette smoke so severely it came into the room.

“I was disappointed, I thought the hotel was much closer to the Aquarium and downtown.”

Aug 11, 2008 by Armando from Valencia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was excellent. Very well kept, looked new.
• The front desk staff preoccupied with their laptop/phone.

“They have done an excellent job at making the facility fresh. The continental breakfast was above and beyond what we have experienced at other hotels. The exterior was well illuminated and we felt safe in an area we had never been to. We look forward to returning.”

Aug 1, 2008 by Gvm from Calgary, AB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Price.
• Old, dated feel - musty smell.

“Not a bad place to stay if you can get it for cheap. The rooms are older, there was a bit of a musty smell but, the staff was great.”

Jul 15, 2008 by Andrea from Alexandria, VA
Overall Rating: 0
Cleanliness:[3] • Staff:[6] • Location:[1]

• Nothing.
• It was not near the water, as was suggested in the description.

“This hotel purported to be conveniently located to Monterey, the aquarium and the water. It was none of the above. It was at the junction of a highway, next to a Wal-Mart. Although the town is Marina, it is not located anywhere near a marina. It was a horrible disappointment.”

Jul 8, 2008 by Miguel from West Hills, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[5]

• Clean, new looking, easy access.
• Poor brunch service.

“Very nice, clean, but competitors brunch superior.”

Jun 8, 2008 by Mike from Mission Viejo, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Close to the freeway.
• Over priced for a very basic hotel. Poor breakfast selection.

“This hotel belongs in the 60 - 75 a day range. Nothing special.”

May 30, 2008 by Mike from Elk Grove, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[8]

• The continental breakfast was excellent and the rooms kept very clean.
• No way to only control only one light near bed, unless you unscrew the bulb.

“This was a very clean, attractive hotel with a great continental breakfast. Located in Marina, it is a little drive from Monterey and Carmel, but worth it. People in room above us were noisy (we could hear them stomping around), and we could hear a baby crying in the morning. The bed was comfortable and the room overall very comfortable and quiet. We highly recommend!”

Apr 26, 2008 by Ginny from Santa Rosa, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient, friendly and helpful staff, clean rooms.
• Nothing.

“My granddaughter were pleasantly surprised with the clean room, very helpful staff and convenience to Monterey.”

Apr 9, 2008 by Ryan from Camarillo, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean and close to destination.
• The shower water was hard.

“The room was furnished with everything. The hotel was also placed close enough to our destination to make commuting easy.”

Feb 21, 2008 by Molly from Red Bluff, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[3]

• It was conveniently located near shopping and dining and the beach.
• The room was a bit shabby and dirty. There was hair in the shower and the carpet had some sort of bleach stains on it.

“The hotel was fine for what we wanted it for. It was about 20 minutes (with traffic) to the Monterey bay aquarium, and five minutes from the beach. The room was fairly large and met the needs of myself and two small children. The continental breakfast was very family friendly except for the two desk clerks gossiping loudly about their co-workers; the profanity and rude comments were not appreciated while we ate.”

Jan 5, 2008 by Stephen from San Jose, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[6]

• The staff extended my checkout by 2 hours because I checked in late.
• NA.

“I checked in late because I was driving all night. The staff was incredible and let us sleeps in a few hours more.”

Nov 2, 2007 by Lauren from Merced, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[1] • Location:[8]

• The hotel was clean, both in the rooms and the other areas.
• The staff was extremely inadequate. They did not seem to know what was going on at all.

“The hotel was clean and quiet. There was free wireless internet, which was helpful. The location is nice; only a few minutes from Monterey, Carmel, and Salinas. The staff, on the other hand was very inadequate. Right from the start they told us we had a balcony room, which was later proven to be false. We were looking for the elevator and found it, but it was out of order. As we walked past the front desk, the person working there asked us if we were looking for the elevator. We said yes and he pointed us in the direction of the out of order elevator. We then informed him that the elevator had an out of order sign on it. With a confused look on his face he said, "oh yes, that's right". As if he had no idea what was going on in his hotel. The next night was wanted some information on a place to get dessert. He gave us directions to a Marie calendars that ended up not being where he told us it was. We drove for an hour looking for it. Not entirely his fault, of course. After returning to our room and logging on to the internet we realized there was no Marie calendars in the direction he pointed us. We did end up finding one is Salinas, about 30 minute away.”

Oct 29, 2007 by Brandi S. from West Sacramento, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean!
• The bed could have been more comfortable.

“My husband and I were more than happy with our very clean room and friendly staff. Breakfast was wonderful! Great location as it is easy to find and we spent a lot time at the near by beach that was beautiful. The only thing that could have been better were the curtains had moth/ age holes and the water drained slowly from the bathtub.”

Oct 17, 2007 by Jen from Fresno, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Customer service at the front desk was excellent.
• A little more cleanliness in the halls.

“Good location for our needs, close to university, golf course, and downtown Monterey. Friendly staff and good accommodations. Bed was a little hard but still had a good stay. Great customer service will stay there again.”

Sep 19, 2007 by David from Modesto, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• Front desk staffs were extremely helpful.
• Carpets could use cleaning.

“Great location, friendly staff and very large rooms.”

Jul 28, 2007 by Amanda from Yuba City, CA
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[7]

• Easy to find and it was clean.
• The morning food could have been better. Smelt like smoke even those we didn't get a smoking room.

“I like this hotel; it was nice with was about 2 minutes ago from a beach; the room we got was big so it was nice for our one year old to run around in, the only thing was it melt like cig smoke even though we got a non smoking room and the heater stunk really bad like nasty old feet; everything was great but that, nice and clean stuff was really nice, great location if u don't mind driving 5 minutes to here you want to go( we didn't mind) it was a little bit out of the way so it was nice clam place to stay.”

Jul 27, 2007 by Jon from Hillsboro, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[9]

• The room was very large and the staff was very accommodating; they even reserved a specific room for us!
• Breakfast was limited; furnishings were old; pillows were flat; no HBO or speed TV though it was promised.

“A decent mid-priced hotel. There was plenty of room in the rooms, however. And, the refrigerator and microwave were very welcome additions. High-speed internet was not true 'high-speed', but it was better than most hotels at this level. If you need an inexpensive place to stay very near Monterey, I would suggest this hotel as it is close to the highway and to most local attractions.”

Jun 23, 2007 by Nho from Sacramento, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendliness of the staff at the time of check in.
• Would not print out our receipt as we checked out. Different staff then check in.

“Met our expectation for an overnight stay in Monterey.”

Dec 30, 2006 by Bonnie from Citrus Heights, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• Price.
• When we checked in, staff was friendly. The morning staff was not friendly at all.

“Accommodations were very nice. Beds were a little hard, pillows were a little flat. The evening staff when we checked in was very friendly and accommodated us well. The on-line reservations we printed out said "check out" time was 12:00 noon. Their sign said check out time was 11:00. They said that was no problem to check out at noon. We got up a little late and had breakfast there at their free breakfast nook. We got ready and at 10:45 called to the front desk and told them what the evening shift had said and the morning shift people were very rude to us and said to us twice "check out time is 11:00". They finally agreed to noon and hung up on my husband. We left at 11:25.”

Nov 17, 2006 by Heather from Sacramento, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Breakfast was just enough for a quick start to the day.
• No pool or spa.

“Good location for visiting Monterey area and close to a state beach access. Short walk if you don't have a car. Fast food and a Wal-Mart very close if you forgot something the hotel cannot provide. Very friendly staff.”

1 of 1 people found this review helpful.

Nov 1, 2006 by Maureen from Sacramento, CA
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[10]

• Staff was very nice and friendly. Location and price was perfect for our short stay. Enjoyed the continental breakfast.
• The hallways could have used same paint touch up and trash was left in the stairwell.

“For the price and short time we were in Monterey not a bad place to sleep & eat. We will probably go again. Staff was very nice.”

Aug 24, 2006 by Pam from Visalia, CA
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[8]

• Close to freeway.
• Dirty carpets.

“There wasn't a doorknob on the outside bathroom door and the carpets were very dirty.”

Aug 19, 2006 by Al from Discovery Bay, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[3]

• Moved me to a better room.
• Over priced--walls were severely scratched in hallway. first room had wallpaper peeling.

“Over priced. I've stayed in better Motel 6's.”

Aug 9, 2006 by Robert from Hayward, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Really disappointed.
• Breakfast was very limited.

“Hotel appeared to be new or newly remodeled. The room furnishings were in good condition, but the mattresses were very low quality, pillows were very small, and flat. Room hvac unit was very loud, and not very efficient, and tough to set the temperature on, the thermostat was not in degrees. The elevator was far from front door/parking, and hotel staff was rude, and I witnessed them being very rude to another guest.”

Aug 9, 2006 by Joyce from Madera, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Great customer service at the time we checked in and close to the beach.
• No fridge, no microwave, broken ice machines, cigarette burned blankets, no pool.

“This was a last minute mini vacation. We settled for the Comfort Inn because it was the cheapest price, $99 per night for Tues & Wed, $139 for Thursday, average of $113. It was clean, close to the beach, had a courteous staff, and had a simple continental breakfast, but was very over-priced for the amenities that were offered.”

Jun 2, 2006 by Robert from Glendale, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[6]

• Nice room.
• Thought it was in Monterrey marina.

“Staff members spent more time talking and fooling around than working. Very unprofessional. The room was quite satisfactory.”

May 3, 2006 by Lee from Bakersfield, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean, big room.
• Rather sparse. No pool.

“Much less expensive that staying in Monterrey. Not to many facilities at the Hotel though. The free Continental Breakfast was nice.”

0 of 1 people found this review helpful.