User Reviews for The Sainte Claire, A Larkspur Hotel

Research User Reviews for The Sainte Claire, A Larkspur Hotel (1-20 of 114)

• Add Your Own Review »

May 28, 2008 by Kevin from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great place to stay.
• I liked everything about the hole.

“Great clean good location to freeway and shops.”

May 11, 2008 by Sharon from Torrance, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bed was super soft and the pillows very fluffy!
• A little hard to figure out where to park. Valet was the only choice and had to drive around the block a few times to figure it out.

“This historic hotel was re-furbished beautifully. It is so much more enjoyable to stay at a one of a kind hotel rather than the same old hotel chains I've been doing. There were many nice touches to the room. The bathroom ceiling was had a recessed square ceiling that was hand painted with a scene of a sky and birds. The sink was a wood veneer and lovely. The bed and bedding was soft and comfortable.”

May 21, 2006 by David from Highland Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Internet access, DVD players in room, and health club.
• No convenience store or market or drug store nearby.

“Classic hotel which has been updated to serve the business traveler. Free in-room wireless Internet access makes working in your room easy to do. Each room has a DVD player and the front desk has a nice supply of recent and classic DVD's that you can borrow. Overall a great place to stay.”

Mar 13, 2006 by Greg from Fresno, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Old world charm.
• Walls were paper thin.

“Could hear normal conversations in room next door. Smoke detector was covered in plastic, which didn't make me feel too safe. The water pressure in the shower was almost non existent. Other than that, it was a good stay. Very comfortable bed and historic looking though clean. Staff extremely courteous. Good value.”

Mar 6, 2006 by Allyson from Eugene, OR
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was charming with lots of character.
• Loud outside at night.

“This hotel was very charming. I would stay there again.”

Mar 5, 2006 by Larry from Troy, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Boutique hotel with antique style furniture, a bit like a 3 star Ritz Carlton.
• No wireless or high speed internet access in my room, though computers are available in the lobby.

“You'll like this hotel very much if you are used to staying at some of the older hotels in Europe, stylish but with limited space and glamour. So it is a good choice for travelers who do not like the run of the mill hotel chains and want something with a flavor of history and art. It is not for you if what you look for is a grand lobby and fancy ball rooms, or an Olympic sized pool with a spa, or an executive size desk.”

Nov 3, 2005 by Brian from Frederick, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Free internet access.
• Asked for my credit card at check-in for incidentals. Would not return slip at checkout.

“Well worth the money I paid! The amenities were great and the room and hotel in general were clean.”

Oct 7, 2005 by Marshall from Kailua, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Lots of charm.
• No airport shuttle.

“This hotel is on the national registry of historical landmarks. Both the exterior and interior have classic charm not found very often.”

0 of 1 people found this review helpful.

Oct 3, 2005 by Roosevelt from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great.
• Public Parking.

“Wireless Network, bathroom, restaurant, were all of terrific quality presentation.”

Oct 3, 2005 by Allison from Chicago, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• The bed was comfortable.
• The air conditioning did not work and I never got my wake up call.

“Convenient hotel with ok amenities.”

Oct 3, 2005 by Valerie from Monte Sereno, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• Good Location Downtown.
• The television set did not work and I was told it was not just my room, but I felt that I was given a bad room for paying a lower price.

“The Staff was very courteous. They just did not seem to have a handle on their television system which was of frustration for me as I was planning on relaxing in front of the television for the evening. It was if they did not have cable which they did but I could get better reception with Rabbit ears.”

Oct 2, 2005 by Stephen from Albany, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• It's near Original Joe's restaurant.
• Lousy water pressure/nozzles, no non-skid in shower, crummy location for highways, noisy.

“It's good-looking, well-kept, but only a good location if what you're doing is in downtown. Way too noisy inside and from sounds outside. Clerk full of s__t, arrogant, etc., definitely NOT knowledgeable.”

Sep 25, 2005 by Dale from Steamboat Springs, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

• Comfortable beds.
• No parking!

“It was nice clean well organized. I stay there for the value to quality rating. I visit my daughter who live close to hotel.”

Sep 7, 2005 by Karen from Suffern, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• You cannot compare a "Historic" Hotel with a chain. Lots of charm
• Along with historic you might not have all the electric outlets you need.

“Historic hotels are my favorite type of hotel and the Sainte Clair has all of old world charm with an open spacious lobby and marvelous ceilings. The staff was extremely helpful and could not do enough for us. Although the electrical outlets were few we did manage to get our cell phones charged and the free internet usage in the business center was a plus. The rooms although not spacious were nicely appointed with good water pressure, air conditioning, etc. We were attending a wedding in Santa Clara and did not have a chance to eat dinner but managed to have a great breakfast at their restaurant. Thanks for a wonderful stay.”

Aug 31, 2005 by Lindsay from La Mesa, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very hospitable. My fiance left his shaving stuff at home and we asked if they had any and that afternoon it was in the bathroom!!
• Nothing.

“I would definitely recommend this hotel to anyone. The location was great. Walking distace to many things and the room, staff, and restaraunt were GREAT! Thank you for a great stay.”

Aug 30, 2005 by Quila from Oregon City, OR
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beatiful and service was excellent
• Haunted!

“This hotel has a reputation of being "haunted" Didn't sleep a wink and was not able to be my best for the rest of my trip. Beautiful hotel, but will not stay again in this hotel alone.”

Aug 30, 2005 by Mitch from Cumming, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The Hotel Staff was incredibly friendly and helpful
• Room was a bit small

“Great location, great people working there, and a quaint "old world" feel that you do not find that often anymore.”

Aug 28, 2005 by Steve from Merced, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[2] • Location:[5]

• Nothing, no good comments
• Extremely noisy, poor quality of rooms, expected more

“They Hyatt St. Claire is abominable -- Im shocked that they actually call this a Hyatt. Planes, trains and cars all night, extremely noisy. Room was of poor quality for a 3 star hotel and the staff was verging on rude. They laughed at us as we checked in because we asked about parking. I would avoid this hotel at all costs.”

Aug 28, 2005 by Denise from Bellflower, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[8] • Location:[6]

• The workers were nice and handled each of our complaints.
• It was not clean. The light switches, hairdryer, mirror frame, etc. had layers of dust built up on them. Rooms were very small. Parking difficult.

“I have never been disappointed with a hotel until this one. First, parking was a problem unless you paid $18 to valet park. The rooms were very small. Our refrigerator did not work in the first room so we changed rooms. That room had a burned out lightbulb. Worst of all, the rooms were dirty. My socks got dirty walking around and there was month old dust or grime on many places in the bathroom (light fixtures, mirror frame, etc.). ”

Aug 27, 2005 by Norman from Henderson, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff were very helpful and friendly
• Ice machine on my floor was out for repair

“This hotel was downtown San Jose although the area requested mostly covered the airport. On the weekend the is free parking in the area but the hotel charges $18 per day for the valet parking which is all that is available through the hotel. ”

Aug 15, 2005 by May from Bothell, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was awesome, beds very comfy, room service & food was excellent.
• Valet parking only...no self parking (unless you don't mind parking a few blocks away).

“This hotel is old (decorated w/ antiques), but very beautiful and well maintained. Very clean, comfortable, excellent service. Great location (easy access from freeway) and lots of good places to eat within walking distance. Room service food was excellent. I would definitely recommend this hotel, and would stay here again.”

Aug 10, 2005 by Dennis from Newport Beach, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beautiful, historic, and excellent service. Value for price paid.
• High parking fees.

“This is a very beautiful hotel, with ornate decor similar to the Biltmore Hotel in downtown Los Angeles. The service was great.”

Aug 1, 2005 by D from Laceys Spring, AL
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[3]

• Hotel does not meet the 3 star requirements.
• Hotel valet parking staff gave my car to another guest, who did not return it in the same condition. Other guest kept my car for entire day & evening

“Hotel does not meet the 3 star requirements. Valet parking costs $18/day; don't count on finding another place to park. Hotel is fine if you like charm, etc. If you want a trouble-free place that is easy to find and park next to, then avoid at all costs.”

Aug 1, 2005 by Gina from Bothell, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• very clean and had a lot of character
• the receptionist did not give good driving directions

“Very clean and had a lot of detail other hotels do not have. The historic feel and look made it a very fun experience. I would stay there again.”

Jul 29, 2005 by Jim from Modesto, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[5]

• nice staff
• no parking,expensive parking lots

“rooms overrated, no parking,and the lots for parking are very expensive.wont do it again”

Jul 26, 2005 by Richard from Franklin, TN
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[4]

• The staff was pleasant but charged on my credit card for the hotel room
• The hotel was very old and beds were very small.

“Would not recommend hotel. No Pool was a big disappointment. ”

Jul 25, 2005 by Kathy from Wilseyville, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[5]

• It is historic and the mural in the bathroom was interesting.
• They had wireless instead of DSL.

“It was OK but not convenient for me and no Internet access was especially not convenient.”

Jul 19, 2005 by Greg from Callahan, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• lots of room
• no parking...advertised "free parking" but no spaces available...forced to pay $18 for valet park

“This is a grand old refurbished hotel in downtown San Jose. Parking is a problem and you should plan on paying $18 for valet parking in addition to what you pay for the room. Our room was very large and comfortable...lots of room space but bathroom could have had more room.”

Jul 7, 2005 by Quan from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• excellent services and accommodation
• nothing that I could think of

“Beautiful and very clean hotel. Strongly recommend it to everyone in the San Jose downtown area.”

Jul 6, 2005 by Rosemary from Ballinger, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• it is a beautiful, historic hotel
• rooms were small, but nicely decorated

“we enjoyed our stay in this hotel. Its in a great location in downtown San Jose. It is elegant and well decorated with many nice extras in the room.”

Jul 4, 2005 by Karne from Mocksville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very friendly staff
• high cost of food & no close places to eat outside hotel

“older furinshings, very nice staff.”

Jul 1, 2005 by Jim from Kingston, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• location
• restaurant staff was slow and inattentive

“Though clean and well located the rooms are small.”

Jun 29, 2005 by Shirley K. from Phoenixville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfy bed! Friendly staff
• pay per view problems - no receipt when we left

“Hotel was changing ownership in the middle of our stay - little bit of confusion but nothing major except we really wanted a receipt and they could not provide one prior to the change of hands.”

Jun 28, 2005 by John from Houston, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was on the National Landark Register
• There was not a thing we did not like

“This was probably the best overall hotel we have stayed.Staff, design, cleanliness, and location were all terrific!!Highly recommend.”

Jun 23, 2005 by Royce from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean and well maintained. It has the charm that only older buildings can have.
• Shower head needs replacing.Clean comfortable

“Clean, comfortable, good location and everything worked ----- except the shower head.”

Jun 8, 2005 by James from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Valet Parking

“Excellent quality. Breakfast room service is 5 star. Hotel staff responsive to every need.”

Jun 6, 2005 by Hank from Austin, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Ambience
• Minimal electical sockets in the room

“Historic hotel with good ambience and excellent restaurant in the hotel. Only 2 electrical outlets in the room is difficult in these days of computers, cell phones etc.”

May 26, 2005 by Pamela from Grand Junction, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The building is older but everything is up to date. It has class and charm.
• It was not close to airport

“I loved this hotel. It was an updated 100 year old building, but very classy and with lots of charm. The front desk staff was very helpful in getting me on the freeway to the airport. It is close but not at the airport. The rooms where comfortable and well appointed. I would be happy to stay at this hotel again and the rate of $45 was a great bargain.”

May 19, 2005 by Karen from Valencia, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• location, historical and the remodeled room
• Room need more sound proofing, cleaning crew didn't do such a good job

“The location and the historical value of the hotel give it its appeal. The room was clean upon initial check in. Cleaning crew did a poor job in subsequent days. Also the sound proofing was extremely poor. We could hear actual conversations, TV and other activities in the rooms on either side of us.”

May 18, 2005 by Michelle from Antioch, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms are great and the bed is so comfortable.
• The hotel does not have a parking garage but it does have a valet service but it will cost you $18 per night.

“This hotel is a historical hotel. The furniture's are great and the rooms are very clean. Everything is great with this hotel except the parking. There are no parking garage but they do have a valet service which will cost you $18 per night. If your lucky, you'll find a public parking for free but you'll have to do some walking. The staffs are friendly. I would stay in this hotel again and especially how cheap I got the room for.”

May 18, 2005 by Sharon P. from Elk Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in walking distance of the conference I attended.
• They need to invest in new mattresses.

“I liked the history surrounding this hotel and how they kept the originality of the hotel. The staff was good and very helpful.”

May 12, 2005 by Richard from Temple City, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[6]

• location is good
• no self parking, $18 for overnight parking

“The room for us is a single-queen, that's not good for me, my wife, and a 11 month old baby. I told the reception, I reserved a '2-queen, or a king' room. The room is small and smell like a junkyard. I slept on floor in that night. Hyatt gave us credit for next day's breakfast, but we still want to check out, and gave up the money we already paid for Sat night. They promised to move us to another bigger room, and we got a good one for Sat night.”

May 11, 2005 by Ryan from Cedar Rapids, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• It was right down town. Lots of GREAT restaurants in the area
• Parking was a huge issue. Paying $18 to park is ridiculous.

“I had never stayed in a hotel like this one. It had an antique feel that was very interesting. Not your cookie cutter hotel. The location was excellent. There were many restaurants and bars within walking distance.”

Apr 27, 2005 by Joan from Napa, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Charming, nostalgic old hotel
• No shuttle servive to San Jose Airport

“Excellent restaurant in hotel and a very helpful, cordial staff. Loved the "old world" flavor of the hotel, but was disappointed in parking availability. Very expensive overnight parking; only valet service. Biggest disappointment was "no shuttle service" to airport and expensive cabs.”

Apr 25, 2005 by Robyn from St Helena, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[8]

• Very comfortable beds- Big bathtub
• Noisy neighbors one night

“Very elegant lobby- friendly staff- Great price per night for a lovely room.”

Apr 25, 2005 by J from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[7]

• The lobby and lounge area are beautiful. Location is great if you are looking for downtown.
• The need to pay $5 minimum for internet access.

“If you are looking for center of San Jose, this certainly is a nice place to be. Except for additional parking and internet fees, I think you get your money's worth for the hotel stay here.”

Apr 25, 2005 by Rudy from Marlborough, CT
Overall Rating: 10
Cleanliness:[8] • Staff:[5] • Location:[9]

• The cost of wireless Internet. Valet parking only.

“With the exception of having to pay for wireless internet and $18.00 parking per night, the Hotel was great.”

Apr 24, 2005 by Michelle from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very unique and character-filled hotel.
• The water pressure in the shower was almost non-existent

“Wonderful place except for the water pressure. Staff was very friendly and helpful, rooms were charming and not cookie cutter chain decor, restaurant/bar facilities very good and it's very centrally located. As I said though, the water pressure in the bath/shower was very poor, just a trickle two of the three days I stayed there.”

Apr 22, 2005 by John from Castroville, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[5]

• It was an acceptable room for the price.
• It did not have free parking and a free airport shuttle as expected.

“An airpot hotel should supply free parking and free airport shuttles, both of which this Hyatt did not have. A feature for the traveler should be groupings of hotels by this type of feature. ”

Apr 21, 2005 by Cc from Spokane, WA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[5]

• It was a unique older boutique hotel in the middle of a high tech area of the regular more modern chain hotels
• Older hotel that I feel did not have all the ammenities of more modern hotel. Only valet parking was available at a fairly high charge.

“The lobby was graciously furnished in the old elegant European style. It is a well restored boutique type hotel. The rooms were well appointed although not the elegance of the lobby.The only available parking was valet at a rather steep fee per day, plus tips. The valets were very courteous and always swift in retrieving your vehicle. ”