User Reviews for The Sainte Claire, A Larkspur Hotel

Research User Reviews for The Sainte Claire, A Larkspur Hotel (21-40 of 114)

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Aug 15, 2005 by May from Bothell, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was awesome, beds very comfy, room service & food was excellent.
• Valet parking only...no self parking (unless you don't mind parking a few blocks away).

“This hotel is old (decorated w/ antiques), but very beautiful and well maintained. Very clean, comfortable, excellent service. Great location (easy access from freeway) and lots of good places to eat within walking distance. Room service food was excellent. I would definitely recommend this hotel, and would stay here again.”

Aug 10, 2005 by Dennis from Newport Beach, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beautiful, historic, and excellent service. Value for price paid.
• High parking fees.

“This is a very beautiful hotel, with ornate decor similar to the Biltmore Hotel in downtown Los Angeles. The service was great.”

Aug 1, 2005 by D from Laceys Spring, AL
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[3]

• Hotel does not meet the 3 star requirements.
• Hotel valet parking staff gave my car to another guest, who did not return it in the same condition. Other guest kept my car for entire day & evening

“Hotel does not meet the 3 star requirements. Valet parking costs $18/day; don't count on finding another place to park. Hotel is fine if you like charm, etc. If you want a trouble-free place that is easy to find and park next to, then avoid at all costs.”

Aug 1, 2005 by Gina from Bothell, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[8]

• very clean and had a lot of character
• the receptionist did not give good driving directions

“Very clean and had a lot of detail other hotels do not have. The historic feel and look made it a very fun experience. I would stay there again.”

Jul 29, 2005 by Jim from Modesto, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[5]

• nice staff
• no parking,expensive parking lots

“rooms overrated, no parking,and the lots for parking are very expensive.wont do it again”

Jul 26, 2005 by Richard from Franklin, TN
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[4]

• The staff was pleasant but charged on my credit card for the hotel room
• The hotel was very old and beds were very small.

“Would not recommend hotel. No Pool was a big disappointment. ”

Jul 25, 2005 by Kathy from Wilseyville, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[5]

• It is historic and the mural in the bathroom was interesting.
• They had wireless instead of DSL.

“It was OK but not convenient for me and no Internet access was especially not convenient.”

Jul 19, 2005 by Greg from Callahan, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• lots of room
• no parking...advertised "free parking" but no spaces available...forced to pay $18 for valet park

“This is a grand old refurbished hotel in downtown San Jose. Parking is a problem and you should plan on paying $18 for valet parking in addition to what you pay for the room. Our room was very large and comfortable...lots of room space but bathroom could have had more room.”

Jul 7, 2005 by Quan from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• excellent services and accommodation
• nothing that I could think of

“Beautiful and very clean hotel. Strongly recommend it to everyone in the San Jose downtown area.”

Jul 6, 2005 by Rosemary from Ballinger, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• it is a beautiful, historic hotel
• rooms were small, but nicely decorated

“we enjoyed our stay in this hotel. Its in a great location in downtown San Jose. It is elegant and well decorated with many nice extras in the room.”

Jul 4, 2005 by Karne from Mocksville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very friendly staff
• high cost of food & no close places to eat outside hotel

“older furinshings, very nice staff.”

Jul 1, 2005 by Jim from Kingston, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• location
• restaurant staff was slow and inattentive

“Though clean and well located the rooms are small.”

Jun 29, 2005 by Shirley K. from Phoenixville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfy bed! Friendly staff
• pay per view problems - no receipt when we left

“Hotel was changing ownership in the middle of our stay - little bit of confusion but nothing major except we really wanted a receipt and they could not provide one prior to the change of hands.”

Jun 28, 2005 by John from Houston, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was on the National Landark Register
• There was not a thing we did not like

“This was probably the best overall hotel we have stayed.Staff, design, cleanliness, and location were all terrific!!Highly recommend.”

Jun 23, 2005 by Royce from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was clean and well maintained. It has the charm that only older buildings can have.
• Shower head needs replacing.Clean comfortable

“Clean, comfortable, good location and everything worked ----- except the shower head.”

Jun 8, 2005 by James from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Valet Parking

“Excellent quality. Breakfast room service is 5 star. Hotel staff responsive to every need.”

Jun 6, 2005 by Hank from Austin, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Ambience
• Minimal electical sockets in the room

“Historic hotel with good ambience and excellent restaurant in the hotel. Only 2 electrical outlets in the room is difficult in these days of computers, cell phones etc.”

May 26, 2005 by Pamela from Grand Junction, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The building is older but everything is up to date. It has class and charm.
• It was not close to airport

“I loved this hotel. It was an updated 100 year old building, but very classy and with lots of charm. The front desk staff was very helpful in getting me on the freeway to the airport. It is close but not at the airport. The rooms where comfortable and well appointed. I would be happy to stay at this hotel again and the rate of $45 was a great bargain.”

May 19, 2005 by Karen from Valencia, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• location, historical and the remodeled room
• Room need more sound proofing, cleaning crew didn't do such a good job

“The location and the historical value of the hotel give it its appeal. The room was clean upon initial check in. Cleaning crew did a poor job in subsequent days. Also the sound proofing was extremely poor. We could hear actual conversations, TV and other activities in the rooms on either side of us.”

May 18, 2005 by Michelle from Antioch, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms are great and the bed is so comfortable.
• The hotel does not have a parking garage but it does have a valet service but it will cost you $18 per night.

“This hotel is a historical hotel. The furniture's are great and the rooms are very clean. Everything is great with this hotel except the parking. There are no parking garage but they do have a valet service which will cost you $18 per night. If your lucky, you'll find a public parking for free but you'll have to do some walking. The staffs are friendly. I would stay in this hotel again and especially how cheap I got the room for.”

May 18, 2005 by Sharon P. from Elk Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in walking distance of the conference I attended.
• They need to invest in new mattresses.

“I liked the history surrounding this hotel and how they kept the originality of the hotel. The staff was good and very helpful.”

May 12, 2005 by Richard from Temple City, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[6]

• location is good
• no self parking, $18 for overnight parking

“The room for us is a single-queen, that's not good for me, my wife, and a 11 month old baby. I told the reception, I reserved a '2-queen, or a king' room. The room is small and smell like a junkyard. I slept on floor in that night. Hyatt gave us credit for next day's breakfast, but we still want to check out, and gave up the money we already paid for Sat night. They promised to move us to another bigger room, and we got a good one for Sat night.”

May 11, 2005 by Ryan from Cedar Rapids, IA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[7]

• It was right down town. Lots of GREAT restaurants in the area
• Parking was a huge issue. Paying $18 to park is ridiculous.

“I had never stayed in a hotel like this one. It had an antique feel that was very interesting. Not your cookie cutter hotel. The location was excellent. There were many restaurants and bars within walking distance.”

Apr 27, 2005 by Joan from Napa, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Charming, nostalgic old hotel
• No shuttle servive to San Jose Airport

“Excellent restaurant in hotel and a very helpful, cordial staff. Loved the "old world" flavor of the hotel, but was disappointed in parking availability. Very expensive overnight parking; only valet service. Biggest disappointment was "no shuttle service" to airport and expensive cabs.”

Apr 25, 2005 by Robyn from St Helena, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[8]

• Very comfortable beds- Big bathtub
• Noisy neighbors one night

“Very elegant lobby- friendly staff- Great price per night for a lovely room.”

Apr 25, 2005 by J from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[7]

• The lobby and lounge area are beautiful. Location is great if you are looking for downtown.
• The need to pay $5 minimum for internet access.

“If you are looking for center of San Jose, this certainly is a nice place to be. Except for additional parking and internet fees, I think you get your money's worth for the hotel stay here.”

Apr 25, 2005 by Rudy from Marlborough, CT
Overall Rating: 10
Cleanliness:[8] • Staff:[5] • Location:[9]

• The cost of wireless Internet. Valet parking only.

“With the exception of having to pay for wireless internet and $18.00 parking per night, the Hotel was great.”

Apr 24, 2005 by Michelle from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very unique and character-filled hotel.
• The water pressure in the shower was almost non-existent

“Wonderful place except for the water pressure. Staff was very friendly and helpful, rooms were charming and not cookie cutter chain decor, restaurant/bar facilities very good and it's very centrally located. As I said though, the water pressure in the bath/shower was very poor, just a trickle two of the three days I stayed there.”

Apr 22, 2005 by John from Castroville, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[10] • Location:[5]

• It was an acceptable room for the price.
• It did not have free parking and a free airport shuttle as expected.

“An airpot hotel should supply free parking and free airport shuttles, both of which this Hyatt did not have. A feature for the traveler should be groupings of hotels by this type of feature. ”

Apr 21, 2005 by Cc from Spokane, WA
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[5]

• It was a unique older boutique hotel in the middle of a high tech area of the regular more modern chain hotels
• Older hotel that I feel did not have all the ammenities of more modern hotel. Only valet parking was available at a fairly high charge.

“The lobby was graciously furnished in the old elegant European style. It is a well restored boutique type hotel. The rooms were well appointed although not the elegance of the lobby.The only available parking was valet at a rather steep fee per day, plus tips. The valets were very courteous and always swift in retrieving your vehicle. ”

Apr 20, 2005 by Angela from San Rafel, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• the atmosphere and the antiques
• Parking!!!!!!!!!!!!! Too expensive!!! $18/night. No breakfast.

“It is nice how it was renovated. The rooms are comfortable and clean and have a special antique piece in each one. I enjoyed my stay, but it could be better.”

Apr 19, 2005 by Bryan from Sacramento, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Unique in its style.
• No free parking even for handicapped patrons.

“A pleasant place to stay and one I would recommend to people I know.”

Apr 18, 2005 by Kevin from Prospect, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[4]

• Great architecture, friendly staff.
• Forced valet parking at $18/night.

“Great hotel, $18/night for parking skews my hotel price request. I would not have offered when I know I get rooms for much less. this extra charge should be included.”

Apr 15, 2005 by Laurie from Issaquah, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Historic with a modern feel.
• rooms a bit small, tough to get a cab, small TV.

“Very nice furnishings. Requested a quiet room away from the light rail and got it. Needed two beds, got a King but was provided a rollaway. Older property on the historic register. Comfortable bed, nice desk, frig, table & chair. Bathroom was a bit small, needed counter space. ”

Apr 14, 2005 by Kerryt from Bakersfield, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• the decor, very comfortable beds
• the bathroom was to small. Valet parking only.

“Generally I thought that our stay was pleasent. The bed was very comfortable. The location was fine, but the parking was horrible & we were told about it.”

Apr 14, 2005 by Stacy from Jackson, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[8]

• character
• pricey parking

“We felt very fortunate to book this hotel and the price that we did. It was the 2nd night of the U2 concert and rooms were hard to come by. We were treated great, checkin was a breeze and the rooms were clean and darling in character. My only complaint was the hefty valet parking fee as the hotel does not have it's own parking garage or lot.”

Apr 13, 2005 by Deby from Clovis, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• Location is great. Coffee shop and restaurant on site.
• Noisy room/ very small. My 4th stay here, room not as nice as previous stays.

“Lovely old hotel with very friendly staff. Walking distance to everything downtown and campus.Very comfy beds. I've stayed here four times and only once was the room inferior to previous stays. For price, I should'nt complain!”

Apr 13, 2005 by Bruce from Battle Ground, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[3]

• great restaurant
• No airport transportation except taxi. Paper thin walls (we got little sleep). Noisy downtown location.

“Very nice early 20th century hotel, finely renovated. Excellent but relatively inexpensive Italian restaurant. San Jose caltrain passes directly by hotel, affording easy transportation north - south. Parking is free on weekends in adjacent public (not secure) parking lot. Otherwise about $16/night.”

Apr 12, 2005 by Francesco from Temple City, CA
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[9]

• The room was clean and looked nice.
• The beds were old and incredibly uncomfortable. I slept so poorly and am still having severe back pain.

“Most of the hotel looked nice enough. The hallways smelled a little stale, and could use some renovating, or at least a thorough cleaning. Our room was nice enough, and was very clean, but the deal-breaker was the beds. They were old and so uncomfortable. I can't believe that a three-star hotel would have beds like that. When I pulled back the sheets, it was apparant just by looking that the beds were well past their expiration dates. For this reason, I absolutely would not stay at the Hyatt Sainte-Claire again. Three days later, I'm still in a lot of pain because of the uncomfortable bed. ”

Apr 12, 2005 by Greg from Mesa, AZ
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[8]

• $18 per night for parking,$10 per day internet

“Unless you have business downtown, I would not recommend this hotel. Parking overnite is $18, $6 minimum every time you park your car. Internet is $10 per day. Room service not available until 7:30am, and then VERY overpriced.”

Mar 28, 2005 by Ernie from Vancouver, WA
Overall Rating: 2
Cleanliness:[8] • Staff:[7] • Location:[5]

• I enjoy old architecture and this was built early 19th century
• Mandatory Valet Parking/Few Amenities

“The hotel itself is beautiful. Excellent location if working or visiting downtown. My first night there, there were not any wash cloths in the room, coffee maker was not there, No bath soap and a lot of interfearance i.e. when cell phone would ring, it would cause static on tv. In-room phone had a lot of static. Asked directions from one parking valet, and he suggested I use the internet. Overall Poor experience. ”

Mar 21, 2005 by Chris from Santa Maria, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Lobby and restaurant areas
• Older rooms

“I think I was too tough on the Hyatt St. Claire the last time I reviewed it. I am starting to like the old place. While it is a bit run-down, I find the place more homey each time I stay there. It is a good functional place to stay at a reasonable price.”

Mar 18, 2005 by Motasem from Los Angeles, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[7] • Location:[10]

• great location
• room walls are too thin.

“This hotel is terrible. Any room where you can hear the conversations (and other noises) of all the sorrounding rooms leads to a poor experience. I could not sleep because of all the noise from the rooms around me. In addition, the room is not very clean and is quite small. The TV is not directly facing the bed.Overall, a terrible experience. ”

Mar 17, 2005 by Hc from Tucson, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[3]

• Close to light rail
• no airport transportation

“The hotel itself is fine, quite nice actually. The biggest drawback has to do with locating this property in the same area as San Jose airport, leading one naturally to believe that the hotel would have airport transportation. ”

Mar 11, 2005 by Patty from Valley Springs, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The desk person who checked us in was very helpful.
• Parking cost $18 and when we checked out, the desk person was not very helpful

“It is as very nice, old, building. The ceilings are very high and there are antiques in the rooms. The food at the restaurant on the ground floor, Il Fornio (SP?) is VERY good. There are no amenities such as Jacuzzi or pool, though, and it cost $18 to park overnight.”

Mar 9, 2005 by Albert from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful hotel with beautiful furnishings. The bed was so comfortable.

“Hotel St. Claire was truly a 3-star hotel with beautiful furnishings and the most comfortable bed I have ever slept in. The staff was helpful and friendly and the location was ideal, right in the heart of downtown San Jose. I would highly recommend it to everyone.”

Mar 7, 2005 by Chris from Santa Maria, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[8]

• Beautiful lobby
• Run down, old-fashioned, dingy room

“The lobby of the Hyatt St. Claire is so beautiful, it takes your breath away. Then, when you go to your room, you are stunned by the contrast. The rooms are probably 60 years old. They are dingy and worn looking. The walls are thin. While the hotel has done a credible job of making the rooms look homey with antiques, they are still old and yellow. This historic hotel needs freshening up!”

Mar 2, 2005 by David from Palm Coast, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[9]

• convenient location for my business purpose
• I don't like having to pay extra for internet service.

“The Hyatt Saint Claire is a landmark" hotel that has turn-of-the century (20th, that is) amenities and decor. Their in-house restaurant, "Il Fornaio" is truly outstanding for breakfast, lunch or dinner, Italian style. While some of the physical aspects of the hotel could be upgraded a bit, it was basically clean and comfortable."”

Feb 28, 2005 by John from Castroville, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• For a downtown location it was good
• It was a downtown location and I needed an airport location for free parking and a free shuttle service

“If I wanted to stay downtown, this hotel would be fine, except for the condition of the room. The location specified was around San Jose Airport and I have always been put into a hotel near the airport. The benefit is free parking while on my trip and a free shuttle which saves me time in the morning. ”

Feb 27, 2005 by Coralee from Milwaukie, OR
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• I loved the lobby and the painting in the bathroom.
• I wanted an airport location, it cost me $24.00 for transportation.

“It was very nice and the staff was very helpful. I had wanted an airport location with van service.”