User Reviews for Casa Munras Garden Hotel

Research User Reviews for Casa Munras Garden Hotel (1-20 of 344)

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Nov 25, 2009 by Bruce from Fresno,CA
Overall Rating: 10

• The friendliness of the staff.
• Needs direct TV, poor channel selection.

“We have stayed there twice and have been very comfortable. The staff is very friendly and eager to serve. The rooms/grounds/pool area is very clean and well maintained. Television channel selection is poor, but they do have DVD videos to play in your room,with check out at the front desk. We will stay there again!”

Oct 20, 2009 by Lisa from Croton On Hudson,NY
Overall Rating: 10

• So worth the price, really just an overall great value.
• Nothing.

“My cousin and I had a great time, were very pleasantly surprised and really loved the accommodations. The restaurant was great, the pool was phenomenal on a cool night (heated wonderfully) and we have absolutely nothing bad to say. As a first time Priceline user, I'm thrilled and a huge fan!”

Oct 3, 2009 by Karen from Flagler Beach,FL
Overall Rating: 10

• The outside dining area with fire pits.
• Room was very small.

“While the room was very small, everything else made up for it - the staff, restaurant, happy hour, and location.”

Sep 30, 2009 by Kareem from San Francisco,CA
Overall Rating: 8

• Great attention to small details like quality soaps and shampoos. Updated rooms are nice.
• There was a lot of noise from the parking lot and in general due to single pane windows.

“This hotel was great. Good attention to small details. They obviously converted an older hotel into this newer one, but they did a good job with new faucets and new finishes. The staff was excellent, the service was outstanding, and the food at the restaurant was great. In the morning there is some noise from the other guests in the hotel and parking lot, but overall a great stay.”

Sep 18, 2009 by Peter from West Sacramento,CA
Overall Rating: 10

• Beautiful recent renovation, classy. Restaurant was fabulous.
• Everything was as expected or better.

“Historic property in the heart of Monterey, close to everything. Very comfortable and well appointed rooms, good beds. The recent renovation of the public spaces and some upgrades to the rooms have definitely taken the Casa Munras up a notch. Esteban, the new restaurant is gourmet treat.”

Sep 7, 2009 by Lee from Visalia,CA
Overall Rating: 10

• Convenient location, well maintained grounds, clean rooms.
• Room did not have a good view of the ocean or city.

“Rooms were clean and interior was attractive. Staff were friendly and provided information about local attractions and transportation.”

Sep 6, 2009 by Shawn from Los Banos,CA
Overall Rating: 7

• The pool was way to warm

“I know we were only guaranteed a room for 2 people, they only give price-line winner a room with a queen bed...we had to get two roll-away beds for our childre 12 & 16, for an extra charge...so I really didn't save much money would of been better off using a different service to be guaranteed a room with 2 beds.......”

Sep 3, 2009 by Dolores from Fresno,CA
Overall Rating: 9

• Clean hotel and close to downtown.
• Parking was too tight.de/ no clean towels brought in.

“Clean hotel and
no AC.”

Aug 31, 2009 by nadeen from Fairfield,CA
Overall Rating: 10

• check in staff great. hotel grounds better than i expected room very nice beds/linens fantastic
• location was a little dodgy-- for me-- but right dwntwn walk to downtwn no problem -- i just wanted to be closer to the ocean

“i did not expect this hotel to be nice, due to the location. i wanted by the ocean and got just outside of dwntwn. HOWEVER-- that being said--- once i got there i changed my mind. although obviously a remodled old hotel sprawled everywhere, once you go into the lobby and your rooms you notice all the upgrades. the beds/linens where top as were the bathrooms. great makeup or computer area. also the little "radio" had great sound. the ONLY thing that i had a prob with was the filthy carpet. the room didnt smell but the carpet was beyond filthy. since they are pet friendly-- one can only wonder if it was pet urine.....”

Aug 23, 2009 by Ginny from Rohnert Park,CA
Overall Rating: 7

• The hotel was pretty with beautiful plants/flowers.Room was private.
• The toilet got stopped up. Parking was tight (but free)

“The hotel was in a good location. It had beautiful flowers and plants. The pool looked really nice. The plantation shutters were nice. They had cookies at the front desk and a firepit in a courtyard. The beds were double and a little small. The bathroom floor could have been cleaner. The toilet got clogged very easily although they were prompt about coming to the room to service it. It was an older building. The parking was tight but free. The staff was very nice and friendly.”

Aug 21, 2009 by Vince from San Jose,CA
Overall Rating: 7

• Swimming pool was well heated.
• Bathroom floor tile is tacky.

“This is Motel and not a Hotel. Larkspur has done a cheap makeover of the rooms. Bathroom floors have tacky tile and grout was somewhat dirty. Very faint musty smell in bathroom.”

Aug 21, 2009 by Laurel from Sacramento,CA
Overall Rating: 8

• I liked the historical feel of the buildings. It was a good location. The staff was helpful.
• No jacuzzi near the pool. The room was really small, no bathtub and no fridge. The TV was on the side of the bed.

“The parking was cramped and was everywhere between the buildings which took away from the overall beauty and charm as you walked around the grounds. The pool was small but nicely heated like bath water, but we were disappointed that there was no jacuzzi. The room was clean, cute, but small with few extras. The staff was really nice and they gave us a complimentary fridge, fresh fruit (apples) after hours and let us check out a little late.”

Aug 12, 2009 by Carol from Mcdonald,TN
Overall Rating: 10

• Quaint, older property w/caring, thoughtful, abundant provision made for the traveler. Warm, cozy, clean, awesome!
• Continental breakfast would have been nice.

“The staff was caring and helpful. The property (except office building) is an older property. Our room was one of three in the building it was in. While older and while entrance to room was outside (rather than inside hallway), it felt safe. Deceptive at first, it seemed I was entering an old, run-of-the-mill room. Wrong! This king-size bedroom had plush bed linens, high ceilings, fan, sitting area, luxury bath toiletries. It was quite simply a wonderful room!”

Aug 9, 2009 by Mark from Vacaville,CA
Overall Rating: 8

• Location.
• Dirty hallways, tired fixtures in bathrooms, ceiling fan did not work and no A/C.

“Rooms are very small but quaint. The room itself was very clean but all hallways leading to the room were in dire need of cleaning, painting and upkeep. Garbage bags, laundry bags lined the halls during the day. A good value at the priceline bid price but not much more.”

Aug 1, 2009 by LeAnn from Moorpark,CA
Overall Rating: 8

• Helpfulness of the staff
• Vey old room. Updated with new carpet and bedspreads but the bathroom was ancient.

“Not what I expected for a "Boutique" 3 star hotel. The restaurant was 'tapas' style dining not appropriate for kids. It seemed like a spruced up Travelodge.”

Jul 27, 2009 by Dave from Rancho Mirage,CA
Overall Rating: 8

• Lbby remodelled-looks great; rooms just painted.

“Can't beat the price overall quality comfort and location (no refrigerator). The breakfast buffet was terrible - $3.95 for child 10 and younger- $10.95 for adults - it should have been free or at most $3.95 for everyone. It was the worst breakfast I've had in the last 10 years- The omelet was insipid. The coffee was poor and the OJ clearly from concentrate. This breakfast buffet should be avoided completely. My 2 middle children both complained of how poor the omelet was-but for four bucks I couldn't care. Worse, however, was how the cook was so gleeful in taking my omelet order-as if he was Wolfgang Puck. It was so tasteless, it was comical.”

Jul 12, 2009 by Jay from Bakersfield,CA
Overall Rating: 7

• Location.

“The Casa Munras is a nice property in a very good location in Monterey. Close to popular sites (Cannery Row, Fisherman's Wharf) and in walking distance to many restaurants,bakeries and Downtown.”

Jul 1, 2009 by Jorge from South San Francisco,CA
Overall Rating: 4

• Very helpful staff and great service.
• The room was disappointing and inability to sleep due to noise was not helpful.

“The hotel lobby was very impressive, staff was extremely helpful, business center was nice, restaurant was OK ( only went there for breakfast). Then we went to our room and the disappointment began. The room was set up with the TV in a very awkward place off to the side of the room. Bathroom was OK, just the bare minimum for a bathroom. Bed was great, very comfortable. The worst part came after dark when we were trying to sleep. We could hear everything above us and beside us from other rooms. We heard babies crying, people talking outside of our door and could even take in the second hand smoke from someone outside of our room. This hotel would be a great hotel if they updated the rest of the hotel as they have their lobby area. Maybe it is just the room that we had but it wasn't fun.
At night they plug in their vehicles to charge the battery in preparation for the next days work. (Very loud and annoying).”

Jun 25, 2009 by Joan from Chicago,IL
Overall Rating: 10

“Front desk very accommodating. We had new rooms in main building. The rooms were small, but very lovely, with large bathroom/vanity area.”

Jun 20, 2009 by John from Saint Cloud,FL
Overall Rating: 8

• Fireplace in the room.
• No air-conditioning.

“I would stay here again and recommend it to friends.”

Jun 17, 2009 by Dougla from Cvottonwood,CA
Overall Rating: 9

• Great hotel would recomend it to friends.
• All was good.

“Very happy with the hotel we will stay again at the Casa Munrus.”

May 21, 2009 by from San Diego,CA
Overall Rating: 8

• The staff was excellent.
• The walls are very thin.

“The hotel was more of an upscale motel. With bad insulation and thin walls. The service and staff were awesome and did an incredible job.”

Apr 24, 2009 by William from Portland,OR
Overall Rating: 8

• Very attractive, very helpful staff.
• No air conditioning! Though this is a coastal area, sometimes it is needed.

“Very attractive hotel in downtown Monterey area. Walking distance to many attractions. Clean, comfortable rooms, nicely landscaped. Very helpful staff.”

Apr 13, 2009 by David from Elk Grovw,CA
Overall Rating: 2

• The staff was slow, but very friendly.
• The rooms did not meet my expectations and did not have bell service or central air.

“The hotel offers a very friendly staff that try to make up for the hotels very average rooms.”

Apr 5, 2009 by Bonnelyn Cole from Goleta,CA
Overall Rating: 7

• Good location close to shopping and restaurants, short walk to beach.

“Quaint decor, friendly staff but room and beds were
extremely small.”

Mar 30, 2009 by Shelley from Canyon Country,CA
Overall Rating: 2

• The only good thing about this hotel is that it is walking distance to Fisherman's Wharf.
• The room had no pictures and was dirty.

“If you stay in the back, the noise from the local club/restaurant goes on until 2:30 am! The parking spaces are small, but it is possible to park in front of your room. The rooms were boring and plain with no pictures. The bathrooms were big but a little dirty. The front desk staff seemed friendly. It doesn't even have air conditioning for goodness sake! If you want a walk to the wharf, then stay here. If you want to be more a part of Monterey, stay somewhere else.”

Mar 16, 2009 by Anna from Oakley,CA
Overall Rating: 9

• The staff was friendly and the room was a great size.
• Our room was right next to the laundry room . We could hear the humming machines running all day.

“Overall, we had a very pleasant stay. The staff was very helpful and extremely polite. My husband and I were traveling with our four month old daughter and had ample room to set up her pack-n-play.”

Feb 12, 2009 by Ed from San Mateo,CA
Overall Rating: 9

• The restauRAnt was great.
• Please provide better toilet paper.

“Come to the hotel if you want a smaller family friendly feel. The restaurant is made for couples or adults and offers a type of food (Tapas) that is a great choice if you are tired of grilled fish. Luckily there is a Denny's across the street if you have kids. I believe this hotel is a great alternative from the large 20 story hotel options in the area.”

Feb 10, 2009 by Joe from Arlington,VA
Overall Rating: 3

• Friendly staff. Nice public areas.
• Old small rooms, no elevators, needs updating, inconvenient

“Probably a good place. Not convenient to anything, especially compared to other hotels in Monterey, which are near Fisherman's Wharf or Cannery Row, and all near the water. The rooms are small. The carpet looks like it's been there since the 80's. The paint on the railings on the small lanai was peeling off. No elevators to any of the second story rooms, though the staff will help with luggage. It rained during my stay, and the gutters leaked and one stairway was under a virtual waterfall and unusable.”

Feb 7, 2009 by Jim from Merced,CA
Overall Rating: 8

• It has greater potential.
• Noisy, poor TV reception, very small room.

“Well located for walking into town; charming grounds, solicitous staff, but room was very small, poor reception on television, and noisy.”

Jan 6, 2009 by Mark from Stockton,CA
Overall Rating: 4

• Clean Lobby and Great restaurant.
• Rooms do not reflect what you see in Lobby, Restaurant or star rating!

“The hotel Lobby and restaurant was clean and very inviting. However the rooms were older and very outdated and did not meet up to our expectations. A bit noisy and cold as well! The staff was however very kind, and the location nice due to it being across the street from Dennies Restaurant!”

Jan 5, 2009 by Charles from Sacramento,CA
Overall Rating: 9

• Incredibly friendly and accomodating staff that made us feel very welcomed and at home.
• New Year's Eve noise, but let's be reasonable, given the occasion it was to be expected.

“Very nice rooms and facilities, with a very well trained and accomodating staff. The location is within six blocks of Fisherman's Wharf, where you enjoy great scenic seashore strolls up to and beyond Cannery Row and several quality restaurants. Extra perks, such as a business office with complimentary Internet, just add to an already great experience.”

Jan 5, 2009 by jeff from Arroyo Grande,CA
Overall Rating: 5

• The room was clean.
• The experiacne was that of a motor inn.

“the owners are working to improve this hotel, and it may be much better in the future. rooms next to parking are like a 1960's motor inn with all the outside noise.”

Dec 30, 2008 by Leslie from Sunnyvale,CA
Overall Rating: 7

• Wonderful staff and convenient location.
• Carpet was yucky and room not finished- just painted, no pics.

“Hotel is very, very nice and has great potentional once Larkspur completes renovations in rooms. It is not a 3.5 yet. Now it is just a 2.5. Our room was a bit dark, old carpeting, no pictures on wall, no info. binder, old towels. I saw some definite renovations, but it's not done yet and definitely not 3.5, so I paid more than I wanted.”

Dec 2, 2008 by Danielle from Marne,MI
Overall Rating: 1

• Nothing, the place stinks.
• Bedrooms were very small/ the place is not maintained well and the people are rude.

“Rooms are very small.
Nobody could sleep due to the leaky pipes in the bathroom the size of a closet. I would never recomend this place to anyone looking for a 2 star or above.”

Nov 27, 2008 by Michael from Turlock,CA
Overall Rating: 5

• Free apples at front desk.
• The floor was disgusting and stained.

“Restaurant was very good, staff was very friendly, out room had the most disgusting carpet
I had ever seen
I would not walk around without shoes in our room I won't it was not a 3.5 star hotel.”

Nov 23, 2008 by David from El Centro,CA
Overall Rating: 3

• Only thing nice was the remote lobby.
• Old, small rooms with limited accessories that actually work.

“The rooms feel like 1930's roadhouse, small, modern remodeling, but still space unfriendly, lights with light bulb and pull strings, too cramped for modern conveniences. Nice try but still a dump. A huge disappointment.”

Nov 14, 2008 by Gabrielle from Phoenix,AZ
Overall Rating: 8

• Very nice bedding.
• Furnishings outdated, windows drafty.

“Good location for Monterey, very short drive to sights, but not walkable in my opinion.”

Oct 20, 2008 by Mary
Overall Rating: 8

• Good location and friendly staff.
• Loud rooms and poor plumbing.

“Great location, central to Monterey. The hotel lobby was nice as were the rooms. Ample free parking. Only complaint was that the plumbing was weak. Free breakfast is limited to fresh fruit and coffee/tea.”

Oct 14, 2008 by Frank
Overall Rating: 6

• Nicely refurnished rooms and very nice reception and restaurant area.
• Wifi did not work, Spa only for on-cost, room badly noise isolated, no AC.

“This hotel has a great appearance, nice looking and refurbished. But it is no 3,5 stars worth. The rooms are very badly noise isolated, you hear every word from the neighbour room. Spa is only for on-cost. Air conditioning is not available.”

Oct 2, 2008 by Albert
Overall Rating: 10

• Hotel staff was very helpful.
• The rooms were small, but comfortable.

“I was very impressed. The hotel made reservations at a local restraunt for us, the restraunt was very accomodating and even mentioned the hotel called and asked to take care of us. The rooms were a little small but made up for it in comfort. This hotel is an excelent flace for a quiet weekend get away.”

Sep 22, 2008 by Cory
Overall Rating: 10

• It was gorgeous. Spanish looking with the smell of pine trees in the air.
• My room faced a roof behind me. However, the hotel was a diamond.

“I cannot emphasize enough the beauty of the hotel. It truly surprised me. The location was convenient to Fisherman's Wharf and all the sites. It has a workout room that has free weights and cardio. Free bottled water in the Gym. Nice fireplace in the lobby to drink coffee and or tea and snack on cookies. The staff was outstanding! It has a business center. I would have to say, I've stayed in seriously 100's of hotels and I would rank this in the top 2. My only regret is that I wasn't staying for a week. My wife and I loved it!”

Sep 17, 2008 by Rob
Overall Rating: 9

• Amazing staff. Hotel is a great value.
• Common areas a little worn out.

“The hotel itself is not a four star hotel as far as quality and feel, but it exceeded what we expected for the price. Our room was tastefully furnished and decorated with everything functioning well. However, the walls looked a little worn like some of the common areas like runners on walkways and stairs and paint job in hallways could have been better for a 3+ star hotel. The pool is accommodating but we thought a Jacuzzi would have been nice. Overall, our stay was relaxing and wonderful. The staff makes Casa Munras like a five star hotel.”

Sep 14, 2008 by Sandy from Napa, CA
Overall Rating: 9
Staff:[10] • Location:[9]

• The style and furnishings were excellent.
• Rooms were small, smelled slightly like damp and had no daily show on my TV!

“Casa Munras has undergone a remodeling which raises its status and environment to increased pleasure for the traveler.”

Sep 14, 2008 by Patricia from Orleans, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Very well located in the city of Monterey, CA. Charming dated resort. Nice beds. Beautiful rose garden.
• Small rooms by today's standards. We suggest renovation and combining two rooms into single rooms.

“Well located to all the sights. The property appears to be in need of updating to today's standards - larger guest rooms, removing old carpeting and rewiring to remove all the extension cords that are in operation inside each guest room. The pool area was lovely, just too chilly.”

Sep 14, 2008 by June from Palm Coast, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The ambiance of the lobby and the restaurant was excellent, relaxing.
• Needs some work due to age of property.

“Hotel is centrally located. Two stories, no elevators. Great lobby, fireplace. Bar and restaurant excellent. Unusual menu, great service, food excellent. Small bathroom. Nicely appointed room.”

Sep 13, 2008 by Joyce from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Fireplace in room, beautiful lobby, internet access.
• Even though room has been renovated, new carpet was dirty and chair coverings (leather) were soiled.

“A very good attempt to bring an old motel-style place up-to-date with contemporary furnishings, wall colors, etc. We had a very large room with wonderful fireplace. Lighting was good and bath had sky light and well-equipment. But it still takes a lot of renovating to bring something like this up to current hotel standards. We did enjoy our stay, however staff was very helpful.”

Sep 12, 2008 by Rudy from Fowler, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfort.
• Bathroom needed updating.

“Clean and comfortable.”

Sep 9, 2008 by Sallyann from Livermore, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The pool was great and the staff was quick to bring fresh towels although it would have been nice to have a larger supply of them at the pool.
• Small rooms, no A.C. and very noisy barking all night long.

“We really liked this hotel which was more like a glorified motel. It was charming, pretty and close to downtown. The rooms were attractive and comfortable although small and crowded. The bar area was trendy inside and cozy outside with a fireplace. Sadly there seemed to be some disconnect between the front desk confirmation of the type and location of rooms and what we ended up with. We confirmed rooms close by each other on the upper floor as I called ahead to ask about this. They had all sorts of excuses from the installation of fans to the lack of queen rooms (which were available earlier that afternoon). There was no fan in our room and it was hot that weekend so it was stifling!”

Sep 7, 2008 by George from San Leandro, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly, helpful staff. Pleasant rooms.
• Carpets were dirty.

“We felt very comfortable and noticed it was significantly upgraded from our previous stay. I would highly recommend it for couples and families. We would gladly return.”