User Reviews for Hotel De Anza

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Sep 27, 2008 by Lucy
Overall Rating: 6

• Raid the pantry, purified water/ice on each floor.
• Parking difficult, noisy room.

“It was not quite a four Star hotel, good business hotel. Next to freeway, noisy room (old AC unit). Had to walk a few blocks to eat and not sure of the area. Hotel only offered Italian food, while tasty, not something I want to eat daily.”

Aug 30, 2008 by John from Tujunga, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent staff and comfortable beds.
• No pool or hot tub.

“This is a classy old hotel. The staff is courteous and the beds are fantastic. I always love staying here. The manager is a gem.”

Aug 19, 2008 by Tim A. from Dublin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view from our room, the quite, the availability of restaurants and entertainment.
• I wish there had been a vanity in the bathroom to hold personal items. e.g. curling iron, blow dryer, make up. There was space but no furniture.

“My husband and I live in the area and went for a romantic weekend away from home. We had a wonderful time and the hotel experience was key to the success of our trip.”

Aug 7, 2008 by Robin from San Bernardino, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• 4 star, location and staff.
• No exterior lounge or patio area other than eating area.

“Staff was great, hotel had a feeling of some history, and would stay there again, if could not locate hotel with exterior patio, deck or lounge area.”

Aug 4, 2008 by Pat from Westminster, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful accommodations, walking distance to restaurants and train.
• Airport approach was near and sometimes noisy.

“Great central location in downtown San Jose'. Very nice restaurant in hotel, and many more within walking distance. Train available a few blocks away also.”

Jul 21, 2008 by Bobby from Monterey Park, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[5]

• Very friendly staff. Great bathrooms.
• No parking. Valet parking for 20 bucks a day is a joke. Small rooms.

“The hotel staff was very friendly and professional. However, this is far from a 4 star hotel. It is a 3 star at best. Rooms are small. Very cramped feel.”

Jul 9, 2008 by David from Manteca, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The brand of amenities Lather were fresh and soothing.
• Could hear the traffic from the 7th floor.

“Although one of the desk clerks while checking in seemed quite pompous the other made up in helpfulness. The room was as nice as I had expected. It was a relaxing atmosphere. The location was close to a lot of good dining. One of the best things was getting back after a late night and room service cut off is that you are able to go to the pantry on the second level for snacks. All complimentary. All and all a good stay!”

Jul 8, 2008 by Annamay from Anaheim, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Our room was right across the "Raid the Pantry" so no complaints there!
• No swimming pool.

“It was a pleasant stay - not too flooded with people especially for 4th of July weekend. The bathroom is pretty big and has a TV inside to keep you entertained.”

Jun 15, 2008 by Brandon from Sacramento, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location, right in he heart of Downtown!
• Very outdated rooms and beds were stiff.

“If you are going for location and landmark you can not get much better, however, the rooms are very outdated with ancient tube TV sets and the beds and decor are stale.”

May 22, 2008 by Martin from Watsonville, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[8]

• Its historic background.
• Hotel staff snooty and aloof.

“Very disappointed in how staff and management handled guests.”

May 22, 2008 by Joyce from Carmel, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The decor was attractive yet keeping with the history of the area.
• The room size was very small and the bathroom would be more efficient with a countertop.

“We needed a room convenient to the airport and wanted to try something more upscale than our usual park-and-fly hotels. Loved the complimentary cookies, fruit, and tasty coffee available before our early AM flight as we didn't have time for breakfast.”

May 18, 2008 by Mike from Seattle, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Hotel bar was very nice.
• Awful fitness center - worst I've ever seen. Must be upgraded.

“Very nice rooms, lobby & restaurant/lounge. Convenient location right off the freeway. Nice restaurants within walking distance.”

May 3, 2008 by Emily from San Jose, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was pretty n quiet.
• Construction going on, loud, noisy, ice machine wasn't working, remote for TV initially didn't work.

“The hotel was quite pretty, great location but at the same time it was quite noisy. The ice machine on the 6th floor wasn't working someone had to bring us some ice. We had to call someone to fix the remote twice. All n all it was alright was supposed to be a romantic getaway.”

Apr 7, 2008 by Ed from Austin, TX
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[4]

• Room service was fast and the food quality was good.
• Room too small. Price too high for what you need.

“Nice and cozy but not a 4-star hotel.”

Feb 25, 2008 by Jamie from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free snacks 10pm to 5am.
• Limited room service menu.

“This was a beautiful and cozy hotel and the staff was extremely courteous and helpful. The rooms are ample size, nicely decorated, comfortable beds, and very clean. The room service menu was limited to only Italian food from their restaurant but they do have free snacks between 10pm and 5am every night which includes sandwiches, fresh fruits, cookies, and coffee. I thoroughly enjoyed my stay here and everything about the hotel.”

Jan 14, 2008 by Art from Tiburon, CA
Overall Rating: 0
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location, good staff.
• Rooms are quite small.

“Luxury appointments, attentive staff, good location, excellent lobby and bar, but this is an old hotel, redone nicely, but with quite small rooms. So everything else is typical of four star hotels, but the room is the size of a two star.”

Jan 8, 2008 by Bob from Fresno, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• It is a hotel that meets needs if in that area.
• Tub in shower is to high dangerous. Decor is shabby-namely window dressings

“Has a wonderful restaurant needs upgrading to current travel objectives. Parking is horrendous.”

Dec 3, 2007 by Alejandro from Santa Clarita, CA
Overall Rating: 2
Cleanliness:[7] • Staff:[6] • Location:[1]

• Free apples and cookies at front desk.
• No parking, $20 valet. Movies weren't working.

“This is a 3 star hotel at best. The location is poor. Its on a one-way street and there wasn't even a place to temporarily park for valet service when I arrived. I was shocked to see that valet was 20% of my room charge per night. The movies on demand was not working. They have someone turn-down the beds in the afternoon; otherwise you have to fetch the pillows out of the closet. Disappointing.”

Oct 14, 2007 by Paul from Belfair, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The entire staff was very gracious, all of them.
• I didn't find anything that I disliked about this hotel.

“Great downtown location, staff was very friendly; this is a very cool historic building with a tremendous history. My wife and I had a wonderful stay here and would recommend it highly to anyone traveling to the area.”

Oct 8, 2007 by Nathalie from Clearlake, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, loved the room, bathroom. Free street parking after 6pm. Location was great as well!
• One of the front desk people had a bit of an attitude when I inquired about the internet. Otherwise, everyone was very friendly.

“Excellent hotel. Nice area and I highly recommend this hotel as a nice change of pace from the norm.”

Oct 7, 2007 by D from Lake Oswego, OR
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very nice amenities, beautiful bar and lobby rooms.
• Noisy, old hotel with small rooms, parking expensive.

“Nicely Redone old hotel with location on main streets in San Jose and close to restaurant area. Old rooms are small but nicely appointed, AC is noisy and street noise and airport noise (in landing pattern for SJC) begins at 6 am. Parking is on street and hard to come by. Valet parking available but very expensive.”

Oct 6, 2007 by Nicole from Truckee, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• Good location.
• Old, dated, brassy, poor gym, aloof staff, NOT a 4 star!

“I was pretty disappointed with this hotel. The moment I walked in it smelled a bit like a bathroom & very old/dank. The rooms are updated but look like old rooms that someone tried to revive a little. Brassy fixtures, gym that had about 4 pieces of equipment that weren't great quality. Staff ignored me for awhile when I tried to check in & was more interested in talking to a maintenance worker (3 staff people) than greeting a customer. Would not stay again & was irritated you call this a 4-star... it's not.”

Aug 26, 2007 by Izzy from Monrovia, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I liked the location close to freeways.
• Had to pay 20 dollars a day for parking.

“I really enjoyed the time I spent at the Hotel de Anza. It's safe, conveniently located to freeway which is what I needed. The staff was really helpful and nice.”

Aug 22, 2007 by Bob from Fresno, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[5] • Location:[8]

• The "Raid the Pantry" feature after 10 PM.
• Drapes in room were disintegrating from sun. Falling apart.

“Great location if I was doing business in Downtown San Jose. Hotel needs some updating. Bathtub was elevated very dangerous scenario getting out with wet feet. A law suit ready to happen. Very noisy with Garbage trucks picking up at 5 am. TV station/cable setup was poor at best. Very few channels to choose from. Parking is impossible unless you pay the $20 per night for valet parking plus tip! Location is probably the best thing going for this very old, old hotel.”

Aug 4, 2007 by Diana from Houston, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[2] • Location:[9]

• Complimentary food & drinks in the pantry and high quality universal weight machine with roman chair, late check out granted, staff.
• Asked for quiet room placed on side of hotel facing construction.

“Hotel is very elegant with attractive lobby and outdoor restaurant. Amenities include a modern universal weight machine with roman chair in the workout room. Pantry starting at 10:00 pm with complementary snacks and tea and milk by using your room key to enter the pantry & prepare your own was nice. Staff was co-operative about requests such as late check out. Note the continental breakfast is not free.”

Jul 30, 2007 by Eric from Carlsbad, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location, clean, contemporary feel in a traditional hotel.
• Front desk staff didn't meet my expectation of a 4-star hotel; slow, lack fitness/professionalism.

“Front desk staff acts as concierge. Poor restaurant recommendation; not at the level of a 4-star hotel but more a 2 star!”

Jul 29, 2007 by Andrea from Los Osos, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[9]

• Nice.
• Attitude.

“The hotel is nice, but probably should be rated a 3-star. Centrally located, but an older hotel that has been renovated. It tries, but does not have the amenities of a 4-star. It did not have the technology available that you would expect to have in the silicon valley.”

Jul 22, 2007 by Susan from Mcgregor, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• "Raid our pantry" snacks from 10 pm to early am.
• Though attractive, room was rather small.

“Without leaving car on the street at a meter, the only parking available is valet parking, $20 per day. The staff was helpful and friendly. The adjective we thought that fits the hotel is "classy".”

Jul 17, 2007 by Mike from Baton Rouge, LA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location was great.
• Outside needed paint-appearance below standard. Room small- for 4star.

“Staff was very friendly. Hotel needs some updating on exterior- nice inside-room was small but nice-boutique style 3 stars.”

Jul 15, 2007 by Katherine from Granada Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bath rooms are big and very nice!
• The room was small and the bed was not very comfortable.

“I enjoyed my short stay at this hotel. The staff was very friendly, the bathrooms are very nice they have a small plasma TV in the rest room. The bar was great very cozy!”

Jul 5, 2007 by Suzanne (. from Queen Creek, AZ
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Large bathroom.
• Loud, smoking on non-smoke floor, charges for not used things.

“My stay was awful! The hotel is loud being right off the freeway & a major road where you can hear all the traffic noise, there was a jazz band that could be heard loud as day on the 6th floor where I was staying, and the a/c made a racket & didn't work well. The valet parking attendants moved our vehicle and left it unlocked all night with personal belongings in it. I honestly think that housekeeping went through my suitcase as my clothes and underwear were not folded or in the locations I put them. Charges were assessed to our account for mini-bar charges for a mini-bar that we did not have a key to. (Upon arrival, the front desk asked if we needed a key to our mini-bar & we said no since we brought a cooler. Believe it or not we were charged for stuff anyway.) We requested a non smoking room. Supposedly our floor was non smoking but it clearly wasn't. There was an ashtray outside the elevator floor & we could smell smoke from other rooms seep into ours constantly. The beds were uncomfortable, towels were crusty, & the room was smelly. It is definitely not a 4 star hotel as the site claims. It's a 2.5 star at best. The only nice feature is that the bathroom was large. I will never stay there again and would never recommend it to anyone. Horrible experience all around!”

Jun 25, 2007 by Mickie from Woodinville, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly, accommodating staff, old style character
• Noisy - located in Kanding flight path, quiet at night though.

“Lovely remodeled character hotel. Very comfortable and wonderful staff.”

Jun 25, 2007 by Peter from Woodridge, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[5]

• Looks nice on the outside, nice rooms.
• They nickel and dime you.

“Not a bad hotel - but I won't stay there again. The room was nice and the bed was comfortable. However, the shower didn't work too well, I had to hold the shower button down to keep the water flowing - being 5 in the morning, I didn't have to call to get it fixed. The supplied iron leaked all over my shirt, no lasting stains, but was not usable for the rest of my trip. They nickel and dime you there - 20 bucks for parking and in room internet costs you (it's wired, no wireless). I'd think that a hotel like this would provide internet, I've see it included in lesser hotels. Anyhow. It's nice a place. I just won't stay there again, too little bang for too much money.”

Jun 18, 2007 by Cheryl from Irvine, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was very friendly, and met all of my expectations.
• Construction going on next door - but I realize this cannot be helped.

“The hotel was very convenient for my needs; it was very clean, large enough for 2 people without crowding. The facility is beautiful and I would consider returning.”

May 9, 2007 by Pat from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful.
• I only have one very inconsequential complaint - the water for tea in the pantry was tepid.

“The hotel was very nice and in a great location, within walking distance to downtown restaurants without all the noise that happens on the weekends. This hotel has a "Raid the Pantry" which has cookies and stuff to make sandwich's. I had not ever stayed a hotel that had that benefit and it was a nice feature. The rooms were very nice.”

May 7, 2007 by Joanie from Santa Barbara, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great value.
• Room rather small. HVAC worked well, but thermostat would be nice.

“Very nice linens, avid soaps/shampoos, which I love. Tiny TV in bathroom was a nice perk. Clean, quiet, and comfortable. Would stay there again in an instant.”

Apr 30, 2007 by Dawn from San Diego, CA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[8]

• The free pantry after 10pm.
• They were rude when I didn't want a smoking room.

“They said they could check me out. There was no effort to make me happy, they just wanted to dump me on the street and of course not return my money.”

Apr 25, 2007 by Candy from Sanger, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Raiding the pantry.
• No microwave.

“I appreciated the friendliness of staff, the comfort and spaciousness of the room. Raiding the pantry with its variety of snacks was enjoyable.”

Apr 25, 2007 by Elena from Washington, DC
Overall Rating: 2
Cleanliness:[4] • Staff:[5] • Location:[8]

• Great bar.
• Rooms need to be re-done.

“The bar and lobby are very nice, but the guest room decor is very tired and shabby. The desks and chairs were beat up and wobbly, and our bathroom lights shorted out. We didn't even have anything else plugged in! Our room wasn't ready 60 minutes after check-in time, and I found an old comb wedged into the chair cushion. The elevators were broken and there was a false fire alarm. The place needs to be redone.”

Apr 23, 2007 by Barbara from Davidson, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the late night snack kitchen and cookies 24/7.
• The only thing I can think of is the room was small but could be considered "cozy.¿

“I was very impressed overall. The smallest amenities were not overlooked. Silky robes, bottled water, flat screen TV in the bathroom. Loved the decor! Very art deco chic. I would definitely stay there again.”

Apr 23, 2007 by Deb from Merced, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff attentive to needs.
• Nothing.

“Excellent value and service. Staff went out of their way to accommodate our needs. My husband had had out-patient surgery that afternoon, and the front desk clerk (wisely) placed us in a handicap friendly, roomy and well appointed room.”

Apr 5, 2007 by Gerri from Rancho Palos Verdes, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was excellent & the snack room was great for the kids.
• I have no complaints.

“I would recommend this hotel because the location is great. There were lots of restaurants & good choices. It was kid friendly.”

Apr 5, 2007 by Dan from Sacramento, CA
Overall Rating: 4
Cleanliness:[10] • Staff:[5] • Location:[8]

• Beautiful art-deco style hotel.
• Charged for parking without notification.

“Beautiful art-deco hotel makes you feel like you've stepped back in time. Slightly smaller rooms, but well appointed with small TV¿s in bathrooms and numerous extras. Unfortunately, I was charged for parking without being told there was a charge. The lobby attendant said there was a sign, but it was turned around backwards at my arrival. I had to contact the hotel manager after I left, who at first would not refund the charge, but after additional correspondence when I arrived home, agreed to refund but said I should have expected a charge. Poor customer service makes me give this hotel only 3 star.”

Apr 1, 2007 by Stephen from Port Hope, ON CA
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[3]

• Clean.
• I felt like a second rate customer due to the way staff treated me.

“I would definitely not recommend this hotel to anyone. ”

Mar 31, 2007 by Naomi from Santa Clara, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• The late night food pantry was simple but pleasant.
• There was noisy construction outside the window and it was on a airplane flight path.

“This hotel was clean. The rooms would not easily open unless one knew to pull the door tight until it made a clicking noise. This delayed me entering my room for 15 minutes whereas they should have just told their clients this upon check in.”

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Mar 31, 2007 by Stephen from Port Hope, ON CA
Overall Rating: 2
Cleanliness:[5] • Staff:[3] • Location:[3]

• I felt as though I was treated as a second rate customer.
• Not enough amenities

“I would not recommend this Hotel to anyone. I had a cold unwelcoming atmosphere and the staff were not that friendly.”

Mar 12, 2007 by Pamela from Malvern, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Far exceeded my expectations.
• Nothing adverse to say.

“I travel every week spending probably 35% of my nights in hotels. This hotel was absolutely wonderful! Good connections for business. Excellent, very comfortable room. Very congenial staff--willing to help and extend themselves to make the stay wonderful. They even turn down your sheets and put chocolates on the bed! I highly recommend this hotel.”

Mar 11, 2007 by Nastaran from Worcester, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff.
• Internet access and parking were not free. No hooks in the bathroom.

“We only stayed in this hotel for one night so this review can't be comprehensive.”

Mar 9, 2007 by Dominic from Vacaville, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• After 10pm this hotel offers snacks, fruit and food at no cost.
• Rooms were a bit small.

“This hotel was well appointed, unfortunately directly in the path of the airport take off and landing.”

Feb 28, 2007 by Cleone from Bandon, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Pantry opens 10 p.m. To 5 a.m. Excellent.
• No pool or hot tub.

“The cookies, apples, oranges, sandwich makings such a pleasant extra. Hotel is beautiful. Near lots of restaurants. Walking distance to the theaters. All the amenities. Business center open just during business hours, but man at the desk said he could accommodate any special needs for internet access. Room lovely and modern. Outside of hotel beautifully old and refurbished and attractive.”