User Reviews for Super 8 Motel-San Jose Airport/Santa Clara Area

Research User Reviews for Super 8 Motel-San Jose Airport/Santa Clara Area (1-2 of 2)

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May 21, 2008 by Jenny from San Mateo, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Nothing at all.
• Everything the maids absolutely cant clean or disinfect.

“I was extremely! Disappointed I actually thought cockroaches were going to come out at night. So we left the light on. I always bring my own pillows with me and when I got home I had to wash them because they smelt so bad! We all smelt so bad I can guarantee they don't change the covers ever. I can still smell the dirty grossness. It was the worst Motel I've stayed in in over twenty five years.”

Oct 2, 2007 by Zenaida B. from Fort Dodge, IA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[10]

• Closer to my destination.
• Not recommended. I have to file complaint to their corporate office.

“Not recommended. Here's my story. I have early flight at 6:00 a.m. so I have to check out early. Clerk didn't let me go in the lobby to check out. Clerk opened the door just a little room enough to reach for my key. He didn't give me my receipt. It was so cold outside, probably 40-50 degrees. I called them Monday and a lady said "sorry about that. I'll give you 20% reimbursement and we will let go of this clerk" I even risk my life waiting for my taxi to come and pick me up. I was in room 208, second floor. No elevator. My luggage was heavy. I have to drag it quietly so people won't be disturbed in their sleep early in the morning. My cab supposed to pick me up at 5 a.m. I was in front of the lobby, (outside the lobby) when a young black man came riding a bicycle wearing dirty sweat shirt with hood, was wearing pair of socks only, with no shoes. The clerk talked to him but I stayed where the clerk can see me just in case something will happen. I called my husband in Iowa and was telling him what was going on and the young man left but I was ready to defend myself. Then, my cab came and the clerk opened the door just enough for him to reach the key from my hand. I need help with this.”