User Reviews for Moorpark Hotel

Research User Reviews for Moorpark Hotel (1-20 of 29)

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Jul 28, 2009 by Melanie from Las Vegas,NV
Overall Rating: 5

• Easy access in and out of hotel.
• Definitely not a four star rating!

“This hotel was nice/clean with easy access in and out.”

Apr 20, 2009 by Juicke from Castro Valley,CA
Overall Rating: 6

• Nice lobby with a warm inviting fireplace and a pool table upstairs for a casual activity.
• It is located on a busy street so your view is the parking lot.

“Very service oriented hotel. We were not asked whether we wanted a room with 2 queen beds so we were not pleased when entered our room. We immediately called the front desk for a change - a room with a king bed. So the only rooms available with a king was for handicap guests. So we accepted and moved. The room was okay but we could hear the pool table. The registration experience set the tone for our stay. We did not feel the hotel deserve the service oriented reputation. The front desk person lack sensitivity and I would inform the hotel management of our experience if they had provided comment cards in the room.”

Mar 18, 2009 by Katy from Loudon,TN
Overall Rating: 8

• The bed was comfortable.
• Very tiny TV, no microwave, breakfast buffet $10, AC was broken.

“This would be a great hotel for a business traveler. As I was traveling for leisure, and this was the last night of my vacation and wanted something near the airport for the next morning, it did not meet my expectations. The bedding was comfortable, but no microwave and very small tv that was not flat screen. There was a nice sofa in the guest room, but you couldn't see the TV from it because it's enclosed in a huge armorer. The air conditioning didn't work, and when someone came down to look at it, they just told us it didn't work and could use the fan, never offering us a different room. None of the staff could really speak English, so asking for anything was virtually impossible. Also, the breakfast buffet looked like something out of a 1-star hotel, and they wanted $10 per person unless you were a club member.”

Mar 21, 2008 by Carol from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great safe location for shopping at Valley Fair Mall.
• Bathroom could be updated and room service for breakfast would be a welcome addition.

“The Moorpark met our expectations for a 4 star hotel. It is in a perfect location for shopping at Valley Fair Mall. Very comfortable bed and large rooms. Bathrooms could be updated to match the elegance of the rest of the room decor. Very friendly front desk staff.”

Dec 21, 2007 by Bruce from Bellevue, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Nice room. Great linens.
• Breakfast buffet was a little week. Hard eggs, no meat.

“The rooms were great and although the common area is small, it is well appointed. Close to Santana row.”

Oct 15, 2007 by Gabriel from Reno, NV
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[6]

• Friendly clerk.
• Too expensive.

“This hotel is very expensive and later they charged my credit card for something I didn't consume (2 beers and 1 bottle of water). I am still disputing this bill with them.”

Sep 27, 2007 by Tina from Van Nuys, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Spacious room, luxurious bed, and attractive décor.
• The 2 front desk staff were cold and rude, 1 was nice.

“Spacious room, luxurious bed, attractive decor, staff quality is mixed, great location, perks listed on website (free breakfast, etc.) are only given to premium guests, restaurant buffet breakfast was excellent and decently priced.”

Jul 27, 2007 by Jim from El Dorado Hills, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• The staff was friendly and helpful.
• Quality of hallway carpeting poor and decor poor.

“Clean hotel worn down appearance.”

Jul 10, 2007 by Helene from Los Alamitos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Courteous staff, very clean inside and out, loved the room and pool areas.
• Staff not familiar with other eating establishments in area.

“Lovely Asian inspired decor, staff welcoming and friendly. The only negative for us, no help with baggage, we had to load and take our bags to our room on baggage cart, then return cart to lobby. Other than that, hotel was great.”

Jul 10, 2007 by Elizabeth
Overall Rating: 9

• New, clean, convenient and
  comfortable.

“The Moorpark is a new hotel on the 280 corridor. It is clean and comfortable, and feels like a small hotel rather than a huge conference center. Business travelers will enjoy the convenient location on 280 with excellent access to Cupertino, Santa Clara, and San Jose; families will appreciate the generously sized rooms with snack bar and refrigerator. The Moorpark is near dining, groceries, gasoline, and ice cream; you will need a car for anything else. Great shopping at Santana Row and Valley Fair is only 10 minutes away.”

Jul 8, 2007 by Sharon from Cerritos, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Well furnished and comfortable.
• Small Pool.

“Nice hotel with pool table and nice exercise room. Location is fair. Recommend if you have a car.”

Jun 5, 2007 by Thomas from Ballynahinch, NV GB
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Clean and quite hotel.
• Computer in business centre not working.

“A good hotel for the business user except the business centre was not working at the start of my stay and 11 days later it was still not working. At the weekends watch out for the American families.”

May 3, 2007 by Marvin from Fremont, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Clean and nice.
• Definitely not a 4 star.

“Hotel was clean and nice to stay at. Would stay here again though.”

May 2, 2007 by Julie from Arroyo Grande, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked that it was small and quaint and well decorated and free breakfast.
• Only thing was for them to have a clock in the room larger one.

“We really liked this hotel since it wasn't so huge and difficult to park and find your room. ”

Apr 27, 2007 by Ern from Reno, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Decor comfy beds.
• No drapes - only window shades.

“Worth the 3 star rating and price.”

Apr 13, 2007 by M from Sunnyvale, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• In-room amenities and conveniences, a step above the average.
• Bed a bit soft, coffee in the lobby would be nice.

“Spacious rooms with quality amenities. Enjoyed the sitting area in the room, as well as the nice towels and bedding. A perfect getaway near home, but also appropriate for business or family trips. Access to transportation/car is helpful.”

Apr 11, 2007 by Brian from Layton, UT
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[7]

• Nice but it¿s a three star, it was a great value for the price we paid.
• One of the staff members could have been nicer. And the hotel wasn't like a nice Marriott.

“Great value, if you think of it as getting a three star, you will be happy with your stay.”

Apr 8, 2007 by Bao from Clovis, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Friendly staff with nice rooms.
• Pool was not as heated as I would have liked.

“Great hotel at a good price - would definitely recommend it to anyone!”

Apr 3, 2007 by Dan from Freno, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Steve in food service was very friendly.
• Reception man named KATZ.

“After an initial bad experience with KATZ at the front desk, it was ok . Sink in bathroom was very slow to drain , and there was a light bulb out in the bathroom How could housekeeping miss both these items on cleaning? Someone from the front was nice, as was Steve, the restaurant manager.”

Mar 20, 2007 by Alex from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location.
• Pool opened too late in the morning.

“Comfortable quiet new hotel with deluxe amenities.”

Mar 15, 2007 by Rita from Gilroy, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very friendly, beautiful and awesome atmosphere.

“We were very well accommodated, the staff was awesome, we will highly recommend this hotel most definitely thank you!! We will never forget the special things you did for us that evening! I was breathless. overview was excellent!”

Feb 28, 2007 by Norm from Gold River, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Free parking in a convenient underground garage.
• The restaurant could use a bit of help with service.

“A good hotel in a convenient location to major attractions in san Jose. Close to freeway (280) and free parking in an underground garage make it a true find.”

Feb 22, 2007 by Stephanie from Rocklin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was large and clean! The pool area great!
• It would have been nice to have black out curtains.

“The cleanliness of the room was a great surprise. The room was also larger than expected. We were traveling with 2 children and the space was very comforable. The staff was friendly and helpful. The pool was heated and gave us all something to do while we were at the hotel. ”

Jan 23, 2007 by Jennifer from Saugus, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• The lady that served us breakfast was wonderful.
• Tried to put us in king bed, made us switch rooms. etc.

“Poor customer relations, reserved queen and was given king. My mother, myself, and my 10 year old son. We had to trek our stuff all over the place, and were given grief and the run around before giving us a qn-qn room. Then we had to change rooms again.”

Nov 16, 2006 by Dorothy from Carmichael, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Underground parking that was free.
• I liked everything.

“Centrally located, this hotel is great for the business traveler. Underground parking was great for it was raining! Rooms were quiet, bed was comfortable, and staff was very friendly and made sure I was comfortable. I received a call after checking in making sure the room was acceptable to me. How nice was that? I would definitely stay here again.”

Oct 26, 2006 by Kay from Pardippany, NJ
Overall Rating: 5
Cleanliness:[3] • Staff:[1] • Location:[4]

• A nice quality furniture.
• Staffs are unacceptably rude.

“It was unpleasant to face the line of dumpsters and awaken by the noise of the dumpster truck in early morning. Bathroom was not equipped with any soap or shampoo and some hairs were left on the floor of the bathroom. This hotel is over rated; it's not four star hotels.”

Aug 21, 2006 by Bill from El Dorado Hills, CA
Overall Rating: 0
Cleanliness:[10] • Location:[10]

• Comfort of room.
• The bathtub was too small.

“Located near the Saratoga San Jose border, this quaint hotel is very comfortable. Friendly staff, secure parking. located in Japanese area of town. close to restaurants.”

Jul 4, 2006 by Craig from Colorado Springs, CO
Overall Rating: 3
Cleanliness:[3] • Staff:[8] • Location:[3]

• Nice kimono.
• Dirty bathroom.

“Bathroom had filth in the cracks. Curtains did not block light. Strange apples everywhere as well.”

May 28, 2006 by Paul from Bellevue, WA
Overall Rating: 4
Cleanliness:[9] • Staff:[8] • Location:[5]

• Easy access. nice decor.
• this is not a 4 star hotel.

“It is a nice enough hotel, but it is definitely NOT a 4-star property. This is basic business hotel/motel with nicer than usual decor. Restaurant and bar hours are very limited. Fitness room A/C didn't work. Overall, it is very average.”