Research User Reviews for Renaissance Club Sport Walnut Creek (61-80 of 351)
Nov 28, 2007 by
Marc from Bedford, NH
Overall Rating:
9
Cleanliness:[9] •
Staff:[10] •
Location:[9]
- Great valet parking service and a very tasty restaurant.
- No mini-bar.
“I will be staying there again on my next trip.”
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Nov 19, 2007 by
Mike from Richmond Hill, GA
Overall Rating:
7
Cleanliness:[8] •
Staff:[7] •
Location:[4]
- Nice workout facilities.
- Parking was only available by valet at $15/night.
“Nice property excellent location for my needs, the only negative was the parking.”
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Nov 14, 2007 by
Phil from Port Orchard, WA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Spa facilities are great!
- Parking is very expensive.
“This hotel is perfect for anyone who wants to luxuriate in a beautiful facility with wonderful exercise and spa facilities.”
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Nov 7, 2007 by
Karla from Norwalk, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Everything! Location is convenient, staff friendly and helpful; my room was beautiful and comfortable. Will return for a longer stay.
- Not much of a view from my room window.
“Location is conveniently close to freeways and dining, staff friendly and helpful; my room was beautiful and comfortable. Will return for a longer stay.”
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Nov 6, 2007 by
Wendy from La Selva Beach, CA
Overall Rating:
8
Cleanliness:[9] •
Staff:[8] •
Location:[7]
- Loved the sports facilities.
- Didn't like having to use valet parking when they have a big parking garage.
“Be sure to bring your bathing suit, tennis shoes, and racquets when you stay here. The sports facilities were great.”
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Nov 5, 2007 by
Suzanne from Santa Monica, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Very classy.
- $15 for parking no self park available.
“Fresh, new and clean.”
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Nov 2, 2007 by
Lisa from Palm Beach Gardens, FL
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- This experience was awesome. Loved the upscale decor!
- I would have liked to know up front that the fee for parking was $15.
“Beyond my expectations. Restaurant food was impeccable!”
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Oct 30, 2007 by
Anthony from Richmond, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[9] •
Location:[9]
- Very nice rooms love the bathroom lay out.
- Nothing.
“Very nice, valet parking was a little expensive.”
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Oct 25, 2007 by
Maureen from Liberty Lake, WA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
- Timely elevators, clean room, great shower, very quiet and could not hear neighbors.
- Valet parking extra, would have rather parked ourselves.
“We enjoyed our stay and found the room very quiet. Valet parking as 15/day and we would have preferred to opt out not possible. A good experience.”
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Oct 23, 2007 by
Leah from Tarzana, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[8] •
Location:[10]
- Lots of pillows, cotton bedding, nice bathroom, good coffee shop.
- No mini fridge or "kitchen" space.
“Very modern, updated, great sports amenities.”
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Oct 23, 2007 by
Dorothy from Carmichael, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- It's directly on the beach, nice indoor pools, quiet location.
- Antiquated, needs updating and maintenance.
“Quiet, older condos that are on a good beach with tasty food but the front desk and restaurant service needs improvement in it's sister hotel, the Clarion.”
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Oct 14, 2007 by
Laurance from Issaquah, WA
Overall Rating:
7
Cleanliness:[10] •
Staff:[10] •
Location:[6]
- Staff was super friendly and efficient.
- The food for room service was poor and misrepresented in the menu.
“Very personable staff, from front desk to valet park - all extremely polite and efficient. Very spacious comfortable rooms, poor quality room service - tea ordered was not hot, Scottish smoked salmon was not Scottish at all (was Pacific), and old. My USA today was taken from outside my door.”
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Oct 9, 2007 by
Nancy from Felton, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The check-in and checkout process was the most efficient that I've had recently.
- The view from our room was on to a concrete wall.
“The combination of location, efficient friendly staff, cleanliness, spacious luxurious appearance, excellent restaurants, and large clean beautiful rooms with the best most comfortable beds made our stay, though too short, made this a memorable experience.”
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Oct 6, 2007 by
Bill from Andover, MN
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Feels like a resort.
- Nothing.
“When I take my trips to walnut creek, this is always the place I like to stay, feels like a resort and not just a large hotel.”
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Sep 25, 2007 by
Daniel from Provo, UT
Overall Rating:
8
Cleanliness:[9] •
Staff:[9] •
Location:[8]
- The bathrooms were incredible.
- The beds were a bit small.
“This was a pretty darn good hotel, especially for the price. The bathrooms were incredibly well-appointed and the room looked quite elegant. The facilities were ok, but since it is also a health club, extremely busy. The only reason this hotel does not get my full support is because on our last day there, my wife slipped and fell on wet marble coming out of the elevator. The staff was not at all compassionate or concerned for her safety when informed of the dangerous situation.”
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Sep 6, 2007 by
Jennifer from Martinez, CA
Overall Rating:
4
Cleanliness:[7] •
Staff:[2] •
Location:[7]
- Great rooms.
- Maid knocking at door at 8:17 am.
“We have actually stayed here a number of times but this time was bad. Maid knocking at door early and started to come in. Tub didn't drain, had to take the drain apart, and rips in sheets, very bad service at restaurant.”
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Sep 2, 2007 by
Carolyn from Apple Valley, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- The variety of swimming pools and the extended hours of use.
- I am not crazy about valet only.
“The renaissance is close to the freeway systems enabling you to get to san Francisco in 30 minutes. The beds are the best as I have ever experienced.”
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Aug 30, 2007 by
Brian from Berkeley, CA
Overall Rating:
3
Cleanliness:[2] •
Staff:[2] •
Location:[2]
- It looks modern.
- Staff is always busy when you need help. They gave you shampoo when you asked for conditioner.
“We need to wait for 30 minutes to check in. We asked for a King bed, but a 2-double was given, so we need to change it. Room smells strange and there is no view at all. We asked for conditioners but they gave us conditioners.”
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Aug 30, 2007 by
Ray from Concord, CA
Overall Rating:
1
Cleanliness:[4] •
Staff:[9] •
Location:[1]
- Management tried hard to please.
- Did not meet 4-star rating. Rooms too small. Parking cost more than room.
“Very disappointed. Was seeking 4-star king bed deluxe suite for romantic weekend. Received queen bed small room with only 3 feet or less of space on each side of bed & not a suite with sitting or living space. No place/space to eat room service meals. No parking! On premises or off street. Forced to use valet parking @ $30 a day! First impression of room was that of a newly made over motel 6. In fact motel 6 has more living space. Very disappointed and did not stay more than 5 minutes & requested room change.”
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Aug 26, 2007 by
Carmen from Manassas, VA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The staff are very friendly and professional.
- None.
“I would highly recommend this resort hotel. The facilities and the staff are extraordinary. Great location!”
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Aug 22, 2007 by
Sally from Merced, CA
Overall Rating:
10
Cleanliness:[9] •
Staff:[8] •
Location:[9]
- Location is across the street from public transportation BART.
- The check in desk is minimal. It should have a regular sized check in desk.
“The free access to the superb fitness facilities and spa is a bonus!”
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Aug 17, 2007 by
Kim from Victoria, BC CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Classy, fun and friendly.
- Nothing.
“We really enjoyed everything about this place. The bar and the food were both good we would return no problem!”
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Jul 26, 2007 by
Greg from Hawthorne, CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[7]
- Proximity to downtown, staff service and gym facilities.
- Valet parking required.
“Other than the requirement for valet parking (at $15 per day surcharge), my stay at the hotel was excellent. I would definitely stay there again. I would like to see the hotel provide a self park option for greater convenience and economy.”
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Jul 25, 2007 by
Barb from Seattle, WA
Overall Rating:
8
Cleanliness:[10] •
Staff:[10] •
Location:[7]
- Rooms were very hip, well appointed and gym was excellent.
- No walking access to services off-site, i.e. Other restaurants or cocktail lounges.
“Great hotel - young, hip, but also family friendly. The gym benefits and classes, pool etc. Were a great benefit. All the eating establishments had very well prepared but healthy, upscale California spa preparation. It was an excellent place to bring children or grandchildren, but as a single person, I wasn't annoyed by noise or chaos from the kids.”
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Jul 24, 2007 by
Jeffrey from Nipomo, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- The room was beautiful with a comfortable bed and nice bathtub and shower.
- Valet only. It was not conducive to getting things in and out of your car while everyone is waiting for you.
“This hotel is very upscale, and beautiful. The room was beautifully decorated with a big, comfortable bed. The bathroom was much nicer than most hotels I have stayed at. It had a large shower, with a nice bathtub and two shower heads. It was very clean, and the staff was very friendly. The only thing that I didn't like was the fact that the hotel was valet only. My wife and I were on our way to camp in Northern California, so we had our car completely packed with supplies. Once we found out it was valet only, we drove to a nearby grocery store to try and get out exactly what we needed for the night, and put it on our laps so that we could get out of our car right away. Otherwise, everyone would have been waiting 30 minutes for us in the middle of the driveway.”
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Jul 14, 2007 by
Jeff from Spokane, WA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Great hotel and great value.
- Parking and valet.
“Great hotel, near BART.”
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Jul 11, 2007 by
Wasyl from Brooklyn, NY
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Valet Parking, $15.00, plus tip, per day, worth every cent.
- They did not replace soap when thrown out.
“The entire staff was there to help you, very polite. Made me feel special.”
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Jul 7, 2007 by
Kathryn from Venice, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- Child care, niceness, friendliness.
- Valet parking mandatory.
“This is a great place to go if you like to work out, want a quiet place to rest after business, if you like to work out or especially if you have kids. I came there as a business traveler with a baby and found, to my delight, that they have childcare. If you are a guest in the hotel, you can leave any child over 6 months old at the childcare for $5 an hour for up to 3 hours! Every day! It was a nice break for me. The food is good. The people couldn't be more friendly and helpful. And it is a beautiful, nice place, where they think of lots of extras like an apple in your room and very cushy beds with down comforters. I highly recommend it!”
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Jul 6, 2007 by
John from Sherman Oaks, CA
Overall Rating:
8
Cleanliness:[8] •
Staff:[7] •
Location:[9]
- Its newness gives it an up feeling.
- Power outage in city. Given a flashlight on check-in.
“Almost all of the staff was very friendly and all were helpful.”
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Jul 6, 2007 by
Michael from Carson City, NV
Overall Rating:
8
Cleanliness:[9] •
Staff:[8] •
Location:[8]
- Very clean and friendly staff.
- Parking costs too much.
“Nice centrally located hotel.”
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Jul 4, 2007 by
Marie from El Segundo, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- It combined my favorites a spa and gym with healthy menu and a kids club with extended hours.
- A less expensive parking alternative for guests of guests. Valet is expensive if someone is just visiting you for a few hours.
“My 7 year old daughter and I were on a trip visiting relatives in the area. I could have just stayed at the hotel because it had all of my favorites. There is a very decent fitness center with everything you could want. (Someone was circulating with water for those on cardio machines when I was there.) The outside pools are fabulous because they have a large pool with lanes for lap swimmers, a baby pool AND a mid-size kids pool to keep the rambunctious set out of the adult pool. Food was much better than I expected and I actually felt I was eating healthy. The kids club is open from 8am to 8pm during our visit meaning your workout really could be at any time. I wish there was a facility like this near where we live because I would join.”
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Jun 28, 2007 by
Debi from Visalia, CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- Very clean and well appointed room.
“Very nice looking hotel, staff very courteous and attentive. As we were checking in there were drunk men and women who were obviously coming from the lobby bar, they were loud and obnoxious. Disappointing when you have small children with you. The room was a standard hotel room but the decor is awesome! Loved the bathroom sink and tub, everything was very clean.”
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Jun 27, 2007 by
Cindy from Lake Isabella, CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[9]
- Very clean, friendly staff and great accommodations.
- Nothing I can think of.
“Great place with lots of amenities. Staff is very helpful, professional, and courteous. Would highly recommend, and plan to visit again if we are in the area.”
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Jun 27, 2007 by
Holly from Haleiwa, HI
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Loved having a full sports club in the hotel.
- Nothing.
“A great pleasure to stay there.”
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Jun 22, 2007 by
Diane from Sparks, NV
Overall Rating:
10
Cleanliness:[10] •
Staff:[9] •
Location:[10]
- The beds were extremely comfortable and the room was very clean.
- Staff was helpful but not very friendly.
“The hotel was conveniently located near Bart which was a plus if you were doing business in SF or traveling there for leisure. It was also just a short drive to the downtown shopping area of walnut creek. It was a quiet, safe and extremely comfortable place to stay. It was a health club plus hotel so if you so desired you could take full advantage of their extensive equipment and pools. Their room service menu was also very health oriented. The only negative thing I would have to say was that the staff was not very friendly.”
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Jun 20, 2007 by
Toru from Santa Rosa, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- Fitness integrated to all parts in the hotel. Big & deluxe bathroom. Free Deluxe fitness center use. Delicious & reasonable restaurant/deli on site.
- No balcony can't open the window. Curtain doesn't shut off sun light completely. Valet parking is mandatory.
“This is one of the finest hotels in east bay area. Overall, good points far exceed bad points. The atmosphere is family oriented rather than romantic. The restaurant/deli is reasonably priced and had wonderful healthy delicious menus. The huge sports club is free to use for hotel guests and Jacuzzi/steam sauna in the locker room is a huge bonus. The pool area is also huge and very good for family. The room is a little bit smaller for 4 star hotel, but bathroom is good size and very bright. The bath tub is long and deep enough to relax. Shower has double heads and bathroom sink is on the glass top and looks very sophisticated. To be fair, I need to point out a few minuses. The window in the room can't be opened, thus you can't breath outside air in the room.”
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Jun 19, 2007 by
Margaret from Fresno, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Comfortable, quiet, clean and close to shopping, Bart and family we visit.
- There is nothing we didn't like about this hotel.
“This is my very favorite hotel in this area. I have stayed at the hotel on numerous occasions.”
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Jun 18, 2007 by
Charlene from Sparks, NV
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- Unique design and incredible exercise and spa facilities, unfortunately was not able to use.
- I found it unbelievable that the only parking was valet- at $15/day! In a suburb this is ridiculous!
“Beautiful and unique hotel spa facility with a very attentive staff. The only downside was that valet parking was the only option and the charge was $15/day per vehicle. This negates the great price we got when we had 2 vehicles and had to pay to park. I expect this in a big city or near an airport, not in a suburban hotel.”
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Jun 17, 2007 by
Brad from Clovis, CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[8] •
Location:[9]
- The cleanliness of the rooms.
- Inconvenient time for maid service, delivered dirt refrigerator.
“We would definitely stay at this hotel again and would have no problem recommending it to others.”
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Jun 15, 2007 by
Kishla from Antioch, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- That the gym was included the room.
- Paying for parking.
“The hotel is amazing and beautiful. Pool is great too. Loved the gym.”
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Jun 15, 2007 by
James from Jacksonville, FL
Overall Rating:
8
Cleanliness:[7] •
Staff:[9] •
Location:[8]
- The Spa-Style bathrooms.
- Check-in/Front Desk area is too small.
“I enjoyed my time at this hotel. It felt secluded enough to feel away from everything, yet conveniently located to Mass Transit.”
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Jun 14, 2007 by
Robert from Turlock, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
“The staff was very accommodating. This is the second time I stayed here and I was as impressed the both times. I appreciate the appearance & cleanliness of the facilities.”
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Jun 14, 2007 by
Dana from Tulare, CA
Overall Rating:
9
Cleanliness:[9] •
Staff:[9] •
Location:[8]
- Comfort entertaining for older children.
- Paying for your car staying at hotel should be free.
“Place is great to stay. Food a little high priced. All around good entertainment for older children. Very clean.”
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Jun 13, 2007 by
Abbie from Sacramento, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[7]
- Extremely clean and bright.
- Somewhat sterile, could not walk to any interesting destinations.
“Sparkling clean, made it easy to relax and enjoy our night away from the kids!”
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Jun 13, 2007 by
Lisa from Visalia, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Sports club was awesome. Rooms were large and family friendly.
- Would have liked a fridge and possibly a microwave.
“Fitness club was top-notch. Hotel was clean and professionally run. All of the staff was friendly and helpful.”
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Jun 11, 2007 by
Sam from Tarzana, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[7] •
Location:[10]
- Immaculate, stunning, so comfortable.
- Parking fee $15 day) park on the street for free - 1 block walk.
“I will not only stay there again, but I will seek it out for relaxation. This hotel is fabulous. I cannot rave about it enough. Make.”
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Jun 11, 2007 by
Steven from Redding, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[8]
- Great service, valet, etc.
- Rooms a little small.
“Very good experience overall! Would stay there again in a heartbeat.”
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Jun 7, 2007 by
Leslie from Hercules, CA
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[10]
- Everything!
- Valet parking for $15/day.
“I love this hotel, and I live nearby. I go there when I need some space, or a break from it all.”
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Jun 6, 2007 by
Bonnie from Las Vegas, NV
Overall Rating:
10
Cleanliness:[10] •
Staff:[10] •
Location:[9]
- Decor & friendly and helpful staff.
- With small children it would be nice to have free breakfast as other hotels.
“Rooms were roomy & decorated nicely. Staff very professional.”
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May 25, 2007 by
Rose from Sacramento, CA
Overall Rating:
9
Cleanliness:[10] •
Staff:[10] •
Location:[7]
- The gym facilities and pool were excellent.
- The room was small and the view was not great.
“I would stay at this hotel again. I loved the gym and the pools. However, I did not love the room and the room did not have a view.”
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