User Reviews for Courtyard by Marriott Oakland Downtown

Research User Reviews for Courtyard by Marriott Oakland Downtown (21-40 of 106)

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Oct 22, 2008 by Laurel
Overall Rating: 7

• Room was attractive and comfortable.
• Slow car valet service.

“Clean and pleasant, geared to business travel. The staff was helpfull but brusk. Not overly friendly. The parking offered was manditory valet parking for an additional $20 plus tips. I paid cash but they charged my card anyway. The charge was later refunded.”

Oct 18, 2008 by Ada
Overall Rating: 8

• I loved the staff.
• Wish the bed was bigger.

“It was nice for the price. My stay was very comfortable.”

Oct 17, 2008 by Cynthia
Overall Rating: 8

• Very conveniently located near Oakland Chinatown. Had to pay for valet parking every night we stayed.
• The facility, especially our room was always set to a cold temp and we had to always adjust our room.

“Conveniently located near Oakland Chinatown and Jack London Square. Easy access to freeways. Cleaning staff very courteous.”

Oct 13, 2008 by Randi
Overall Rating: 9

• Cleanliness, quiet for a busy street, friendly staff.
• Can't think of one.

“For dowtown Oakland, was very clean and safe feeling.”

Oct 13, 2008 by Steve
Overall Rating: 9

• Location and proxmity to downtown.
• To get to the gym and pool area you had to go through the loby.

“This hotel is conveniently located in the downtown area with easy access to and major interstate highways. We felt very safe walking to and from the shopping areas.”

Oct 2, 2008 by Trish
Overall Rating: 9

• Very clean, quiet, good service, great location.
• Little boring.

“Great location in quiet part of downtown. Staff was incredibly accommodating, very quiet in the mornings, which is awesome!”

Sep 11, 2008 by Veronica from Santa Barbara, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• I like how spacious the rooms are and how close the hotel is to shopping, dining, and city transit system.
• The staff was nice, but did not take initiative to be helpful and to make the costumer service stand out. The parking is outrageous!

“Very nice location. Close to city transit system, shopping, and dining. Quaint building, but very impressive and clean on the inside. The rooms are spacious and very clean. Nice facilities. The only complaint is that the parking is ridiculous for a hotel! $20 a night for guests!? That is unreal.”

Sep 10, 2008 by Elizabeth from Morro Bay, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Nice lobby, easy valet.
• Some staff wasn't helpful to the point of ignoring us.

“All in all, it was nice. But our bathtub plug didn't work, so when I tried to take a soak in the tub, the water wouldn't stay in the bath. Other than that, housekeeping was great, the location is convenient to BART and shops, restaurants. It's literally on the cusp of Downtown Oakland and Chinatown.”

Sep 3, 2008 by Ryan from Seattle, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• Hotel was clean.
• Parking fees.

“This hotel is located in downtown Oakland. It is very convenient to highways and to the BART. However, at night this area seemed pretty sketchy. The rooms were clean, but a bit dated. The milk at their market was a week past its expiration date.”

Sep 3, 2008 by William from Cerritos, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfort, privacy and quiet, free internet connection, clean.
• No hair dryer, no continental breakfast, no free parking.

“Travelers are willing to come back, friendly and cuties, clean and quiet. Excellent hotel to visit again.”

Sep 1, 2008 by Hugh from Albuquerque, NM
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice rooms.
• Expensive parking.

“Nice hotel, relatively close to Oakland International Airport, parking was $20, was more than I was looking for (a clean bed near the airport).”

Aug 28, 2008 by Jim from Missoula, MT
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Great downtown location. Salt water filtered warm swimming pool. Clean hot tub.
• Getting into valet parking when the street was shut down 3 days for the Chinatown festival.

“The Courtyard Marriot in downtown Oakland is a great place to stay when you need to do a lot of different things in the Bay area. It's central location offers quick access to Bart, buses, trains and the airport. It is a cultural crossroads on the edge of Chinatown. And there is a great farmers market every Friday morning just across the street. The rooms were spotless, and the staff was professional and friendly.”

Aug 20, 2008 by Randy from Rancho Cordova, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice staff, clean, nice location.
• Had to pay for parking.

“Would stay here again.”

Aug 20, 2008 by Dan from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Professional level of service.
• No free breakfast.

“Even though we had a late check in the level of service was supreme. All points of contact were very professional and exceptional.”

Aug 19, 2008 by Shawn from Pasadena, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to food and shopping.
• Having to pay for parking, door closed access off main street/.

“Very good service, hope to come back in the fall with the family. The first trip was alone time for me and the wife, very romantic room. Hotels location is great.”

Aug 17, 2008 by Susan from Gualala, CA
Overall Rating: 7
Cleanliness:[7] • Location:[7]

• Staff was friendly and helpful.
• Parking at $20 a day is very high.

“While convenient and comfortable, the hotel has parking that is $20 per day and there is no alternative nearby that is not an open lot in downtown Oakland. Fitness center consisted of two stepping machines and one treadmill - not enough for a hotel this size.”

Aug 12, 2008 by Jonathan from Brookfield, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was excellent from check-in to check-out.
• The dining room was under-staffed, but the workers there had and excellent attitude and smiles on their faces.

“This was a pleasant experience. We were surprised at the cleanliness, also the quality of the bedding was nice. The staff was excellent, everyone from the valet, front desk, dining room staff, breakfast cook was respectful and friendly. The dining room was short handed, but, the sincerity and friendliness of staff won us over (I've worked in food service for 27 years and I know the pressure you can be under). It was also a surprise to find ourselves in downtown China town Oakland. We loved watching the bustle of the markets in the neighborhood.”

Aug 7, 2008 by Joyce from Alhambra, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean facilities and competent staff.
• Parking was $20/day -- too expensive.

“New and clean, friendly staff, comfortable stay.”

Jul 31, 2008 by Christina from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff was excellent, room was functional.
• Pool was a little small and very rough. My son scraped up his feet and hands.

“This hotel was nice and is located near the Tribune building in Downtown Oakland (which is very pretty). The staff was very helpful, from the check in/out team to the valet attendant. The pool is a little small and the hot tub is completely away from it. The room was a little small, but very functional.”

Jul 30, 2008 by Tamara from Coarsegold, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[5]

• Clean rooms with up to date decor, friendly staff.
• $20 to park.

“The extra $20 parking fee was high.”

Jul 21, 2008 by Robert from Chicago Park, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[2]

• NA.
• Did not like this hotel for the second time.

“This hotel is out of area, not so good part of town. The management is rude each time I have been at this hotel I have had problems. Have been taken out of service and that we the traveler are second rate and they treat you that way very disappointed. The first night I stayed there the toilet did not flush and I received bites from something on my bed. The next day they move me to another room. However this has been a bad experience. Disappointed to say the least.”

Jul 11, 2008 by Barbara from Lincoln, RI
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[6]

• Good location; friendly staff.
• NA.

“This is a clean, friendly hotel in an excellent location. My complaints are small: the charge for breakfast was ridiculously high and the TV was very hard to use resulting in incorrect charges. Overall, I would highly recommend it.”

Jul 7, 2008 by Robert from Chicago Park, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[3]

• People were kind and helpful.

“The hotel was ok. The location was 20 miles from where I needed to be, was disappointed.”

Jun 27, 2008 by Ida from Gardena, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• I loved the beds very comfortable.
• No parking unless you pay 20.00 for valet service. We had to park on the street, pay for meter parking before 8 am or receive parking ticket.

“Great hotel, but they need to clean the curb areas they were filled with trash. Since this hotel is located Downtown in the china town district they should have someone to daily clean the curb street areas.”

Jun 15, 2008 by Mike from Penn Valley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[1]

• Hotel Fine, location makes it a 1 star!
• 20 dollar parking per night!

“Don't look out windows, gun fire heard at night! 20 dollar parking on 2-1/2 star hotel located in Murder capital of CA.”

May 31, 2008 by Claire from Northwoods, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Omelet chef at breakfast was fantastic.
• Free internet access, but only one computer available.

“Conveniently located near many restaurants. In the heart of Oakland's Asian district. Nice library area off the lobby. Small private pool.”

May 30, 2008 by Lauren from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great room.
• Valet parking was $18/day and there was not any free street parking.

“This hotel is in the heart of downtown Oakland, close to Jack London Square, Lake Merritt, the BART and many restaurants, bars and clubs. The room and bathroom were spacious, the staff and valet attendants were friendly and in general I had a great stay. I felt safe in the neighborhood and did not hear much noise from the room.”

May 28, 2008 by Letitia from Mountlake Terrace, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• I like that it was big and clean and the staff were helpful.
• The area in downtown Oakland was not as safe feeling as I might have liked.

“This hotel was very nice. After checking out early from a hotel in San Francisco where we'd had a terrible experience, it was a big relief to get to this new hotel. The staff was friendly and helpful, the room was big and nice, it was quiet and safe and clean. I especially liked the 24-hour store in the lobby- that turned out to be very convenient. I also had a flat tire one morning and the valet changed my tire for me in about 5 minutes so I wouldn't be late for my appointment. Overall, our stay here was very nice and I would definitely stay here again!”

May 22, 2008 by Sandra from Allston, MA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Great and convenient location.
• No refrigerator, no newspaper everyday.

“There is only one computer in business center, which is often occupied.”

May 19, 2008 by Jon from Jamul, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[7]

• The rooms were a decent size, clean and comfortable.
• The lobby and elevators seemed less clean than the room.

“Very good location for Magnificent Mile. Easy access to CTA for other areas. The room we had was a generous size and very clean. Good en-suite bathroom.”

May 15, 2008 by Gwen from Sacramento, CA
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[4]

• It was clean.
• Had to pay for parking. I think it should be free for guest.

“The hotel and staff was in good standing. I didn't like the fact that I had to pay for parking. Was not anticipating on paying an extra 18 buck for parking overnight. Then I was next to a room with very noisy guest. Don't know for sure if it was the staff or regular guests. The sign across the hall said staff area. Overall everyone was friendly and polite.”

May 14, 2008 by Mark from Perris, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean, quiet and interesting park of town.
• $18/night parking.

“If you are looking for economy, be aware that the parking is $18 a night and there is no where else to park. The hotel borders Oaklands Chinatown and Preservation Park are within a reasonable walking distance. There was a farmer's market across the street on Friday. The staff was friendly. Conviently located near freeways.”

May 8, 2008 by Alia from Philadelphia, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Location was good.
• Breakfast cost $16 and all I really has was an omelet.

“Hotel served its purpose. The room was cleaned daily.”

May 1, 2008 by Sam from Leawood, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice clean room, friendly staff, great location.
• Everything was great.

“Location was excellent, all the necessities I needed to run my business was readily available.”

Apr 23, 2008 by Steve from Sacramento, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[2]

• Very comfortable and overall a nice hotel.
• They charge you 20 bucks a night for valet parking because you can't park anywhere near the hotel!

“They charge you 20 bucks a night for Valet Parking because you can't park anywhere near the hotel!”

Mar 28, 2008 by Todd from Honolulu, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Good size room located in Downtown Oakland.
• Location is not generally a place to be walking around late at night.

“Great location in Downtown Oakland. Friendly staff and good size rooms (as compared to the Convention Center Marriott). Free internet access in the room and computer with printer on the ground floor to print boarding pass. Not sure if the hotel is charging for parking (Valet parking only).”

Mar 4, 2008 by Cj from Park Ridge, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to pub trans and great restaurants.
• Long corridors- I was far away from front.

“Great location. Staff was very helpful with restaurant recommendations for vegetarian and safety concerns of single woman traveler.”

Feb 20, 2008 by Regina from Auburndale, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient to Chinatown, clean room and friendly service!
• Nothing negative to report!

“This hotel room met our expectations because it was VERY convenient to our lunch the next day and my family members enjoyed the restaurant and the cleanliness of the rooms. The staff was exceptionally courteous, helpful and efficient! VERY NICE!”

Feb 13, 2008 by Renee from Bakersfield, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The at tentativeness of the hotel staff.
• Would prefer a pillow top mattress.

“This is a great hotel. The staff was very at tentative to my needs. I would recommend this hotel to family and friends.”

Dec 20, 2007 by Steve from Jackson, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The staff was very helpful and accommodating.
• Dining facility closed in the evening.

“Nice hotel with very comfortable rooms. Nice location albeit a bit confusing if you are not familiar with the area as there is a Marriott across the street.”

Dec 17, 2007 by Marc from Agoura Hills, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff and attitude.
• No food service in the pm.

“Great hotel and staff. Nice location.”

Dec 15, 2007 by Gretchen from Kansas City, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• The front desk staff was nice.
• The location, cleanliness, comfort of room was terrible.

“The hotel was horrible. I did not feel safe; the room was not comfortable nor clean. Not to mention it was more expensive than a beautiful four star hotel in san Francisco.”

Nov 11, 2007 by Kara from Atwater, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, close to the Bart and shopping.
• The hot tub was too small.

“It was very kid friendly, clean, and the beds were very comfortable.”

Nov 9, 2007 by Carl from Blue Springs, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to freeway/secure.
• Parking.

“It was a nice hotel with a friendly staff. The location was ideal for our family.”

Oct 26, 2007 by Nellie from Upland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice neighborhood.
• Our room faced the parking lot. Not a good view.

“The room was very nice. We needed help with directions to a particular restaurant and the staff bent over backwards to help us. We had a positive experience.”

Oct 25, 2007 by Rachel from Los Angeles, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Friendly staff and complimentary valet.
• Location is still up and coming.

“Ideal for east bay traveler. Friendly helpful staff and comfortable rooms.”

Oct 5, 2007 by Pam from North Ogden, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• We did not lack for anything.
• The downtown Oakland location. Didn't feel very safe to go out after dark.

“Enjoyed the hotel itself. Very comfortable and clean.”

Oct 1, 2007 by Kathy from Carmel, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Well kept, spacious rooms, good bedding (down).
• The coffee.

“This hotel was slightly upscale of a Best Western or Days Inn. I don't travel a lot, but I have been in several Marriots and Hiltons and this wasn't quite up to par, however it was very adequate (clean and comfortable, and no odor). We were also told that we could access some of the perks at the "real" Marriott across the street.”

Sep 12, 2007 by Leeann from Fontana, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice comfortable beds, linens. Excellent valet service.
• Nothing.

“The hotel was very nice and we enjoyed our stay there very much. All hotel employees were very helpful and kind. The room was large, clean and comfortable, as was the bathroom.”

Jul 26, 2007 by Genevieve from Somers, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free valet parking!
• Bed and sofa bed are not comfortable.

“Hotel is next to Chinatown so it is convenient for quick, inexpensive meals. We had a quiet room overlooking the adjacent parking lot. We would prefer having 2 double beds to an uncomfortable king bed and even more uncomfortable sofa bed.”