User Reviews for Crowne Plaza Seattle Downtown

Research User Reviews for Crowne Plaza Seattle Downtown (21-40 of 947)

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May 14, 2008 by Matt from Bremerton, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The view from the window was great from the 22nd floor.
• The hall way noise but that's to be expected somewhat.

“Had a enjoyable time at the hotel the staff was great and helpful in all respects from checking in early, directions, things to see, places to eat, and checking out will stay their again.”

May 14, 2008 by Bowie from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The customer service was superb. The view was stunning.
• Wish that the parking was more economical. Parked on street instead.

“This hotel is amazing. I have already recommended it to friends. The view of the space needle and the quality of the room was great. I will stay here again.”

May 14, 2008 by Peipei from Burnaby, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly staff.
• It's a little too dark in the lobby. Also, a little bit noisy from the highway.

“Overall, the hotel was great. Very clean, friendly staff and Awesome location. Good choice for a weekend gataway.”

May 14, 2008 by Karolyn from Bonney Lake, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Friendly staff, good location, clean.
• Could not get in touch with housekeeping when we had a toilet issue.

“Very nice place; appreciated the valet parking.”

May 13, 2008 by Maria from Roy, WA
Overall Rating: 3
Cleanliness:[9] • Staff:[8] • Location:[7]

• The location was very good, the room was clean and it was quiet.
• Had to pay for parking. There was a fire drill or something and we had to walk down 22 stories if we wanted to leave, we were on a schedule.

“The rooms are tastefully decorated and clean, but the bed was very uncomfortable.”

May 13, 2008 by Darrel from Pasco, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Convenient location easy access to shopping, etc.
• They accidentally gave one of our rooms away.

“Great hotel-convenient location, courteous staff, very nice room-especially the pillow! We could walk to nearly anything Downtown. Rooms were nicer and larger than the Seattle Hilton.”

May 13, 2008 by Trudie from Salem, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We really liked our view, the comfortable beds and friendly staff.
• The price for parking. No in room refrigerator.

“It's one of the nicest hotels we've stayed in. We loved our room and the view we had. The staff was friendly and helpful. We would love to stay there again.”

May 13, 2008 by Mark from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great view of Downtown Seattle.
• Nothing.

“Great for the business traveler. Close to Downtown restaurants and attractions-just a short downhill walk to the Pike Place Market.”

May 12, 2008 by Martha from Mead, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• My shower water was barely Luke warm. I had to pay for the airport shuttle.

“Staff was friendly. The room was clean and comfortable. I enjoyed the soft music CD.”

May 11, 2008 by Janet from Sitka, AK
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was spacious.
• The computer modem/TV hook-up did not work.

“This hotel is well located in the center of the city. It is easy to walk anywhere. The rooms are large and comfortable. The skyline view was awesome.”

May 9, 2008 by Hang from Camas, WA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[6]

• I like the big sink in the bathroom.

“We ended up paying more than we expected because of the $35.00/night parking fee per vehicle. We also have to pay the $25.00/stay to use the refrigerator for storing milk for my 5-month old son.”

May 9, 2008 by Kevin from Portland, OR
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Rooms are nicely done and laid out-love the Sleep Doctor CD.
• Parking at $35/night is rude.

“Definitely a nice hotel for the money, but the parking expense kills the value overall and they should not charge for wireless internet service, it should be always gratis. Note that I have stayed here 4 times now, but this will be the last.”

May 8, 2008 by Vibha from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, room was great, sleep package.
• Bathroom was old.

“Great sleep package, great room, great desk, only down side was the bathroom was a little old although it was fine really.”

May 8, 2008 by D from Bellevue, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Great Location. Great room.

“Hotel is in a great location. Rooms are not too bad but do have great views.”

May 7, 2008 by Rachel from Vancouver, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Decent location close to shopping and freeway.
• Very expensive parking.

“Good value for what you get: a decent downtown hotel. I've stayed 5+ times at this hotel and have been happy with the service, cleanliness and staff. Elevators can be slow. Gym has several cardio machines and weight machine circuit. The parking can be expensive - if you are staying on the weekend try street parking as Sundays are free. Room service is okay but the menu is very boring and plain.”

May 7, 2008 by Jessica from Poulsbo, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Room decor and special amenities like sleep aid CD.
• Only had room with double bed so we had to share a small bed.

“Very good location. Within walking distance of many attractions in Seattle. Rooms were very nicely decorated and came with a bag that contained lavender mist, ear plugs and eye mask. There was also a sleep CD. Very large flat screen TV in room, but reception was poor on many channels. Noise was a little on the high side when the cleaning crew vacuumed the room next to us you could hear it very well. I would certainly stay here again for the price though. Valet parking was $36 night even if you are a guest of the hotel.”

May 7, 2008 by Doug from Richland, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good air conditioning and heating with real temp control.
• Wallpaper in the bathroom was torn.

“This hotel is on the edge of downtown, a short walk from the bustle of Pike Street.”

May 7, 2008 by Bobby from Burlington, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view room was extra money.

“My wife and I had a great time, from valet parking to a fantastic chef and hotel staff. I look forward to going to Seattle again and staying at the Crowne Plaza.”

May 7, 2008 by Tomas T. from San Francisco, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[7]

• Great staff.
• I was expecting more young people.

“I would have been willing to pay more for a hotel with more people my age. Had I known that most people that were in and around the hotel would be in their late 40s and up, I would have stayed somewhere else. The hotel was great and the staff was amazing.”

May 7, 2008 by Tabitha from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room service.
• Beds were too small.

“It was lovely.”

May 6, 2008 by Shirley from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Could hear others talking clearly next door & in hallway.

“Room, bed and bathroom were excellent, staff were helpful and friendly. Could use sound deadening.”

May 5, 2008 by Catherine from Seattle, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and nice room.
• Pillows too soft.

“Really liked the room and the amenities. Will stay there again.”

May 5, 2008 by Pat from Collinsville, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The best features were the room and the accessibility to downtown. The concierge was quite helpful as well.
• I like hotels to have free internet access.

“Room was clean and nicely furnished. Pretty view of the mountains. It was a easy walk to places I wanted to go downtown. The staff were friendly and courteous.”

May 1, 2008 by Loren from Vancouver, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location to shopping and attractions (walking distance).
• Next to the highway on one side of the building.

“Hotel was comfortable, clean, well located in Downtown Seattle. One side of the hotel does face the highway, so if you are a light sleeper this could be a problem. Staff was friendly enough. The only complaint I have is that I paid cash for overnight parking, and 3 weeks later found out the hotel had charged my visa.”

Apr 30, 2008 by Hyo J. from Madison, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location, service, good room.
• Nothing.

“This hotel is good for travelers. The hotel have clean and wide room. They care about sleeping of guests.”

Apr 28, 2008 by Karen from Bar Nunn, WY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[5]

• The staff were exceedingly helpful regarding the hotels shortcomings. Parking and location for handicapped person was a challenge.
• The internet for a business minded hotel cost per day and that was ridiculous.

“The room was more that comfortable. The furnishings-TV was very nice. The cost of internet was ridiculous for a business hotel. There was no Jacuzzi for relaxation. They put a courtesy bag of lavender/earplugs/eye mask in the room but charged for the relaxation tape. They provided the CD player. The room closed up dark when the curtains were pulled. Lovely sleeping on comfortable bed.”

Apr 28, 2008 by Adam from Portland, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[9]

• Clean and close to downtown.
• They sneak in a 35 dollar parking fee for an overnight stay.

“This hotel seemed like a place that was very crisp and nice 10 years ago, but has been allowed to get a bit ragged around the edges. Weird little details that don't really matter, but do effect the feel of the place. The once highly polished elevator doors were scuffed heavily from years of use. The wallpaper in the room had some noticeable bubbling in a couple corners of the room and there was some staining on the ceiling from water damage. Even the coffee mugs in the room were very well worn. Generally our stay was a good. I don't mean to overstate the negatives because, the hotel was nice and clean, just oddly worn. On a slight aside, the biggest peeve for me was the way they handle parking. It's Valet only and the attendant's English was a bit rough. I asked how much overnight parking would be and he indicated that it was covered by our stay in the hotel. The next morning our checkout statement included a nice little 35 dollar charge for parking. I later discovered signage that stated this tucked around a corner by the Valet station in a way that someone dropping off a car would not have seen. When my wife and I visited Seattle last year we stayed at a 2 star and there was no charge for parking. I didn't expect that here but it threw me to have such a high fee snuck in when I'm staying in the hotel. The good news is the hotel was a reasonable walking distance from a lot of what Seattle has to offer and we greatly enjoyed our stay in the city. In closing, some hotels do the little things to bring the quality of your stay up a couple notches. This facility seemed to do the opposite.”

Apr 26, 2008 by Dee from Vancouver, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Quiet, easy to sleep, great view of Seattle.
• No fridge, could not find ice.

“Most of the staff was very friendly, one cracky guy on days but I just requested assist from some one else who turned out to be very nice.”

Apr 26, 2008 by Stan from Burnaby, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.
• Cost of parking!

“I liked the hotel and staff but the cost of valet parking, nothing else available, was more than half of the price of the room!”

Apr 25, 2008 by Heather from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Fantastic location; very comfortable room; one of few Seattle hotels that still have smoking rooms.
• Front desk staff not the friendliest.

“This was my 2nd stay at the Crowne Plaza and I would definitely stay there again. Location is fantastic, rooms clean and comfy, and their sleep advantage program is unusual and pleasant. As a smoker, I really appreciate that they still maintain some smoking rooms. My only complaint is that the front desk staff seemed quite disinterested and even annoyed every time I interacted with them, and security was a bit lax. On my 1st night, a bunch of obnoxiously loud people came into the room next door at 4:30am, shouting and blasting music. I called downstairs 3 three times and spoke with someone who seemed annoyed at my complaints; security was sent up each time, but the noise started again right after they left. On the 4th call, I requested to speak with the manager, who apologized for the inconvenience and sent security up again. I saw the security guy in the hall, who just shrugged and said "hopefully they'll be quiet now". I would've preferred better treatment from the front desk, and think that after the third call, close to dawn, those idiots next door should've been tossed out. That unpleasant episode aside, I had a great stay, and all other staff I dealt with (bell staff, wait staff) was friendly and courteous; it would be nice if the front desk people would at least pretend to care.”

Apr 24, 2008 by Eric from Sumas, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice upscale hotel with full amenities.
• Parking was expensive.

“Excellent hotel in Downtown Seattle for the business traveler or upscale leisure tourist.”

Apr 24, 2008 by Natasha from Surrey, BC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[3] • Location:[8]

• Location.
• Staff.

“Great location, overall a wonderful experience.”

Apr 23, 2008 by T from Moorhead, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Accommodations.
• Parking was a bit expensive.

“Our stay here was great and it was excellent for the accommodations provided.”

Apr 23, 2008 by Jeff from Tacoma, WA
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Close to freeway.
• Parking is way too pricey, no band in bar.

“They tried to get me a room that had someone else already checked into it. Housekeeping knocked on the door at 9:30 am with the 'do not disturb' sign on the handle! Then I asked for late check out and the front desk said, we already have you checked out sir. I was still in my room then?”

Apr 23, 2008 by Ben from Colbert, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• I got it cheap.

“Hotel was very nice. Freeway side is a little loud, but it really didn't bother us too much. $30 per night parking is high, but its normal for the area.”

Apr 23, 2008 by John from Hayden Lake, ID
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Had a nice view of the city.
• Parking is expensive, nothing but valet available.

“A nice place to stay if you like a city experience. It is close to many restaurants, coffee shops and within walking distance to the Pike Street Market.”

Apr 22, 2008 by Desiree from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds!
• That they charge for Wi-Fi.

“Overall excellent!”

Apr 22, 2008 by Jennifer from Minneapolis, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The rooms are large.
• The lobby is dirty.

“It is a solid 3 star hotel.”

Apr 22, 2008 by Julie from Marysville, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Close to freeway access.
• Elevators not working correctly.

“Friendly staff, clean and convenient to downtown attractions.”

Apr 21, 2008 by Trevor H. from Abbotsford, BC CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good location.
• Rooms not as nice as anticipated.

“Not a bad hotel. Good location Downtown Seattle. Was charged an extra 20 bucks at the hotel for a king size bed which I was little choked about.”

Apr 20, 2008 by Jordan from Golden Valley, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The room was nice and the location was very convenient.
• The shower didn't have very good water pressure. Use of the wireless internet was overpriced.

“Great location, good restaurant, nice room (fairly updated).”

Apr 19, 2008 by Cynthia from Hillsboro, OR
Overall Rating: 2
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was friendly and efficient at check-in and the view of Downtown was good.
• The room was not a 3 star room.

“I would not recommend this as a 3 star hotel in Seattle. The rooms are older. My carpet was torn in the room, the mattress was old and the springs creaked when I turned over. I asked for and was told I was getting a non smoking room, but it smelled.”

Apr 19, 2008 by Debby from Union Gap, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was spacious and bed comfortable.
• Lacked lighting in one area of the room.

“The staff was friendly and helpful. The room was spacious and bed was comfortable. It was right off the Freeway and within walking distance from where we were attending a seminar. I was not expecting the cost for valet parking. Overall we were happy with our stay.”

Apr 18, 2008 by Barbara from Chelan, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• The room was very comfortable.
• Noisy on lower floors. Street and highway noise.

“I requested a room away from the highway on an upper floor. I was given a corner room on the 8th floor that faced both the highway and the street. The noise was very loud all night long. The ear plugs the hotel provided could not block out the noise. My request was ignored. Parking is also expensive. It's a nice hotel if you can get the upper floors.”

Apr 18, 2008 by Alnawaz from Burnaby, BC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Location was Excellent.
• The Parking cost of $30 plus tax, plus tip was steep.

“This hotel is located in a very convenient location and has all the amenities that a traveler would need.”

Apr 18, 2008 by Tanya from Kennewick, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Corner room with 2 great views; sleep CD, proactive, friendly staff.
• $30 valet parking only parking option.

“With easy access from the highway, this hotel is in the midst of the Downtown area of Seattle. Everything, including the water, is within walking distance. The room was clean and well furnished and in excellent condition. One nice touch - there's a sleep kit with an eye mask, ear plugs, lavender spray and a sleep CD. Best sleep, Ive had in a long time. The staff was very friendly and went the extra mile to see that I had the information I needed to enjoy my first visit to Seattle.”

Apr 18, 2008 by Christy from Newcastle, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[6]

• Hotel staff friendly.
• No pool. More for business travelers, not for families with kids.

“This hotel is more suitable for business travelers. Clean and efficient. Older building. No pool so not good for families with kids. Friendly hotel staff.”

Apr 17, 2008 by Sherri from Kenai, AK
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The beds were very comfortable.
• I thought the valet parking was over priced.

“The hotel is in a very good location. The rooms are very nice. We had problems with the in room internet service. We felt like the internet should be free. There was a $10 daily fee for using my ipod touch. There was a business office and they charged to use it also. If you didn't need to use the internet or had no need for parking then the hotel was great!”

Apr 16, 2008 by Sean from Moscow, ID
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Amazing view.
• No remote.

“A fantastic hotel. The king size bed was extremely comfy, and the room had wonderful robes and a huge TV. Needless to say, we had a very cozy stay.”

Apr 16, 2008 by Jeff from Eastsound, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• Nice views and good downtown location.
• Staff did not allow me a choice of rooms.

“Great location and nice views. Valet parking is mandatory with a $30/day charge.”