User Reviews for Grand Hyatt Seattle

Research User Reviews for Grand Hyatt Seattle (1-14 of 14)

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Oct 28, 2009 by Celest from Mill Creek,WA
Overall Rating: 10

• The customer service is outstanding.
• Parking cost.

“This place is awsome. The folks that work here are very well trained and provide exceptional customer service.”

Oct 22, 2009 by Pete from Vancouver,WA
Overall Rating: 9

• Great location. Really nice bathrooms.
• The parking garage is public and expensive.

“Very nice hotel within walking distance of everything.”

Oct 9, 2009 by Jarred from Ellensburg,WA
Overall Rating: 9

• GREAT!

“They went out of their way to give of a great room, it was our honeymoon and they made it very SPECIAL!”

Sep 2, 2009 by Frustrated By the Se from Spokane,WA
Overall Rating: 3

• Nice rooms and good location
• Very poor customer service and poor personnel checking us in

“If you need double beds, don't count on them as we requested them a month ago and then at the time of check in they did not have any beds and basically said that it was my problem and they could not help me. It forced me to get a second room for our two children of which I was not planning on. This Priceline deal was not a good deal at all.”

Mar 5, 2009 by Marcus from Gresham,OR
Overall Rating: 9

• Staff was very prompt and courteous, outstanding master bath and gorgeous view!
• Decor was a bit drab in the living quarters. Definitely needed a better stereo in the room and the booby trapped fridge, it has tripwires, so be careful!

“Lobby was very nice, staff was prompt, courteous and very knowledgeable! The main quarters of the suite needed updated furniture. This is the place to party for sure.”

Feb 18, 2009 by Elaina from Issaquah,WA
Overall Rating: 10

• This hotel is both modern and comfortable. It feels like a mini retreat.
• The in room refrigerator does not allow you to store refreshments unless you pay to rent one.

“The amenities in our room were very modern yet comfortable. The bathroom was over sized as far as hotels goes. The king bed had one of the best mattresses, I can remember, not to hard not to soft. Overall, the room felt like a mini retreat.”

Aug 29, 2008 by Dylan from Edmonton, AB CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very modern and clean good location.
• Not much.

“Very nice hotel, clean, large rooms, great location.”

Jul 20, 2008 by Jim from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great health club.
• Need lighter free weights for women.

“Great location, beautiful room, outstanding bathroom - would go back in a minute.”

May 29, 2008 by Deborah from Olympia, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• A wonderful deep soaking bathtub in addition to shower.
• No 2-bed rooms available, only kings.

“The Grand Hyatt tries to be about luxury, when instead I think it's more about upscale conference business. It might be a nice treat for somebody wanting to stay in the city for a special occasion, but on an everyday basis is too expensive to be accessible to the common traveler.”

Dec 31, 2007 by Marjory from Seattle, WA
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location for theatre and shopping.
• Interior construction noise that prevented our quiet enjoyment of the room.

“Quite surprised that we were placed in a room on a floor that had construction taking place directly above. Woken up at 6:15 am with construction noise. Both called and physically went to the front desk for resolution. We received an apology and they waived our parking fee. Frankly little comfort for a very dissatisfying experience.”

Mar 28, 2007 by Sharelle from Oceanside, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spectacular and romantic.
• There is nothing I did not like.

“I rented this hotel for my dad and his fiancé for an engagement present, it took there breath away. They had an excellent stay @ the hotel and now plan to get married there. I have also stayed at the hotel on business a couple of years ago and fell in love with the location and views.”

Feb 24, 2007 by Lisa from Tully, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, beautifully decorated, spacious room and bath, comfortable bedding. Loved the blinds on the windows that block out the light.
• If I had to be really picky. I don't like when bathrooms don't have exhaust fans to get rid of the moisture.

“Beautiful hotel, spacious, clean and comfortable rooms. Great location and friendly staff.”

Feb 21, 2007 by Michelle from Graham, WA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[6]

• The view was amazing.
• Valet staff was awful, terrible really; we received our car back damaged.

“Hotel and staff were great; valet service however was so awful it makes me not want to return to the hotel.”

Oct 7, 2005 by Patricia from Juneau, AK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All levels of staff were fabulous.
• Room service food could have been better.

“Exceptional service by staff. Restful, beautiful rooms. Sunken tub a luxury.”