User Reviews for Harbor Court Hotel

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Aug 13, 2008 by Sally from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They served milk and cookies every night.
• Nothing.

“Cool hotel very near Ferry Building and all major bus/trolley lines. Several restaurants nearby and a great view of the bay. Nice location not nearly as much hustle and bustle of Union Square which is nice.”

Aug 12, 2008 by Kahleen from Wilmington, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was excellent. The staff was friendly and efficient.
• The room was on the small side but adequate for my needs.

“The hotel suited my needs perfectly. The location is great. The room was small but very nicely decorated, comfortable and very quiet. The lobby and lounge were very inviting.”

Aug 5, 2008 by Cathy from Carmichael, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very helpful and the location was perfect.
• No light in closet area, parking was expensive, but it is SF!

“We had a wonderful stay. So many eateries and shops within walking distance, almost next door. Public transit was very accessible. Next time we will leave our car across the bay and take Bart into the city. Parking was costly.”

Aug 5, 2008 by Agustina D. from Austin, TX
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• I like the decoration and the Aveda toiletries products.
• The room is too small. Hardly any room for my suitcase.

“Besides the tiny room and undersized bed, the room is nice and clean.”

Aug 5, 2008 by Victoria from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Complementary wine, tea/coffee etc.
• Did not accommodate more than 2 guests per room.

“Staff incredibly friendly and helpful. Rooms on the small side but what you'd expect for a boutique, city hotel. Very clean and well appointed. Only negatives are that they do not serve breakfast and cannot accommodate more than two guests per room.”

Aug 5, 2008 by Tammy from San Lorenzo, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly staff.
• No coffee pot in room.

“Very classy decorating. Soothing atmosphere. Exceptionally friendly staff.”

Aug 4, 2008 by Karin from San Francisco, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[6]

• The helpless of the purser was excellent.
• Very small room and no fridge.

“It is a nice hotel (for business travelers). This is also one of the reasons why it didn't meet my expectations. On this trip, this was the 16th hotel I stayed at. No breakfast included.”

Aug 2, 2008 by Tracy from Tallahassee, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Modern, elegant, functional, clean and friendly.
• Small rooms but designed very well.

“Great place to come home to while vacationing in San Francisco, warm, cozy with a fireplace and wine tasting in the lobby. Knowledgeable and friendly staff. Well stocked mini bar. Great location on the Bay near great dinning and the Financial District. Very good restaurant in/attached to the hotel Ozumo's- best sushi and drinks.”

Aug 2, 2008 by Tim from Flagstaff, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Much nicer than expected (can be hit or miss in SF). We'll definitely go there again!
• $40+ per night to park a car, but that's expected in SF I guess.

“Much nicer than expected (even 4 star hotels can be hit or miss in SF). We'll definitely go there again! Staff was extremely friendly with no signs of being pretentious. Room was very clean and modern and a decent size for a hotel in SF. Excellent food next door (Boulevard - one of the best in SF) plus great sushi (Ozumo - attached to the hotel). Financial District was nice and easy to get to North area of SF (Pier 39, Fisherman's Warf, etc) on a trolley or a 20min walk (back of hotel is right on Embarcadero street).”

Aug 1, 2008 by Ian from Victoria, BC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location.
• Very small room.

“Clean, secure, stylish, and free WIFI. A very nice place to stay.”

Jul 31, 2008 by Mary from Phoenix, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Complimentary beer & wine and cookies and milk.
• Room was very small and crowded.

“Location was great. The lobby was inviting, especially the social hours between 5 and 6 PM with the complimentary beer and wine. The fresh cookies at 9 PM was a very nice touch.”

Jul 31, 2008 by Rebecca from Mesa, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very comfortable.
• They did not have an onsite restaurant.

“The rooms were smaller than a traditional hotel but the location was perfect and the beds were comfortable. The staff was very friendly.”

Jul 30, 2008 by Charles from Visalia, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Trendy, cool lobby, helpful and convenient location.
• Stuck us in a tiny room when they saw that we had a small child and crib.

“A trendy and hip interior that featured a free wine hour. A short walk to quick food, the embarcadero, AT&T Park and just a few blocks from the heart of downtown SF. This unique boutique hotel is not without history, which makes the retro military hang out that much more interesting.”

Jul 29, 2008 by Frances from Sparks, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and quite. The staff is very friendly.
• We liked everything!

“We were greeted by the staff that was very helpful and friendly. The hotel is very clean and quite. The location was perfect for our visit as it is located between Pier 39 and AT&T park. We would definitely stay there again.”

Jul 29, 2008 by Rich from Pasadena, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location is perfect. Near the Ferry Building and close enough to the wharf that it isn't a long walk.
• The room was so small that you barely have room to walk around the bed.

“Great location with plenty of good restaurants and close to the Bart Embarcadero stop. My only complaint are the tiny rooms they place you in. They are so small that you can barely walk around with a second person in the room. Otherwise good staff, clean facilities and a quiet room.”

Jul 28, 2008 by Sarah from Mequon, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff was incredibly helpful with sightseeing ideas.
• The rooms were a little small but adequate.

“I would definitely recommend this hotel. The lobby and staff was very nice. Apples and coffee set out for snacks, well decorated. The rooms were a tad small and have a big mirror on the wall (kind of disconcerting looking at yourself allot). But they were very clean, the bed was very comfortable, the bathrooms had been redone. Right on bus lines to tour the city. Worked very well for us.”

Jul 26, 2008 by Julia from Long Island City, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[10]

• Nice boutique hotel with character.
• A little overpriced considering the size/view of the room.

“Nice boutique hotel has charm and character. Staff was ok - could have been a bit friendlier. Overnight parking (40 Dollars) overpriced.”

Jul 23, 2008 by Krista from Riverside, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They offer a wine and beer reception every evening.
• Closest self parking was somewhere down a couple blocks off Howard.

“Very clean and recently renovated hotel. Rooms were small, but that is to be expected in SF. It's conveniently located right across from Fisherman's Warf which is great for a quick meal of fried shrimp, fish and chips. While you're at it, you might as well take a friend and get a clam chowder bowl. Highly recommend this hotel to anyone.”

Jul 23, 2008 by Joel from Sacramento, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location, close to the Bart.
• The room was small.

“Good price, good location (close to Bart and pier 1), helpful staff. The room we stayed in was clean and comfortable, except it was just smaller than we expected. Also, some of the things we have come to expect to be complementary, such as a razor, or other toiletries, cost 3 to 5 dollars each. It made the hotel seem sort of cheep, despite the nice style if the hotel.”

Jul 23, 2008 by Rudy from Stockton, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Convenient to many areas.
• Pet friendly.

“Nice place, convenient to many diverse areas of SF.”

Jul 23, 2008 by Kelly from Fresno, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[7]

• The lobby was stunning, they hosted drinks and snacks, the restaurant next door was great!
• The rooms were so small the full sized bed only had one foot on each side to move around in.

“This hotel is not for a family. We have a 2yr old and there was nowhere for him to stand in the room. They were only full sized beds. Parking is $40 per night and it isn't onsite, it is around the corner in a parking garage. The lobby is beautiful and spacious, not like the rooms. The employees were helpful, but couldn't change anything (bed size, room location). I would only recognize this hotel for a business traveler that doesn't need a lot of room or need to spend a lot of time in it.”

Jul 23, 2008 by Gabrielle from Antioch, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• The hotel was in the perfect location for a weekend trip in the city! Plenty of dining and entertainment.
• I felt that I didn't get the same service as other guest.

“The hotel, overall, was very nice. The queen room was a little on the small side, but is was clean and had a relaxing aura which made up for the size. The only complaint I have was that I called at least three times and attempted to request a king size bed. When I called the night before I was told it would be no problem, but when I went to check in and said I asked a king bed, the women behind the desk responded, oops sorry it seems like were all booked for the weekend, with out even looking at her screen. From there no attempt was made to handle my request! I spent more than I wanted to so that I could stay on the Embarcadero with view of the city but ended up with a view of an alley way instead.”

Jul 17, 2008 by Jessica from Stockton, CA
Overall Rating: 2
Cleanliness:[10] • Staff:[3] • Location:[10]

• The decor.
• The indifferent service from the desk clerk, the lack of willingness to find us a bed larger than a double and a homeless guy sleeping in the foyer.

“NA.”

Jul 16, 2008 by Is from Windsor, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Nothing.

“This is the quality of service that I received from you. I have used your service countless times I this last experience will be the last time I used your service.”

Jul 16, 2008 by Jay from Santa Barbara, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[9] • Location:[9]

• Location was great.
• Only double bed for 2 large people - not acceptable!

“Except for the offered double bed, all was nice. Location and personnel great.”

Jul 16, 2008 by Jason from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location of this hotel is excellent. That is the selling point.
• The room was very small.

“The experience was very pleasant. The location made up for the small room. For business travelers it is perfect. For a couple it is good as well. For kids and families it is not good. The staff is very helpful and friendly. But over all I had a great time and would recommend this place to any couple.”

Jul 15, 2008 by Cheryle from Fresno, CA
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[2]

• View.
• Location, room size, no rooms with two beds.

“Moderate hotel. Inconvenient location to most tourist attractions. Adequate for business travelers in the financial district. No rooms with two beds at all!”

Jul 12, 2008 by Mary A. from Cherokee, IA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing at all.
• Very rude manager and staff.

“They told me that I could not check in until the last room was free. It was 10x10 unaccommodating for 2 single women traveling together, moldy shower, absolutely no room for luggage. It was a horrible experience!”

Jul 11, 2008 by Gerald from Studio City, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• I loved the staff's energy and responsiveness.
• The exhorbant fee to park.

“This Kempton hotel is a great find in the Embarcadero. It's a quaint and charming place in spite of the traditionally small SF hotel space and the animal print, common in all Kempton hotels, is all the more striking in a smaller space.”

Jul 10, 2008 by Melissa from Washington, DC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful decor with lots of special touches and small perks.
• Room was very small.

“The hotel and location was great. The lobby was beautifully decorated and you have free access to the YMCA fitness facilities, which are just next door. The location is fantastic - right by the water.”

Jul 9, 2008 by Kellie from South Plainfield, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wine hour at 5 pm, fresh baked cookies at 9pm and nice workout facilities.
• Rooms are small.

“Beautiful hotel. Excellent customer service.”

Jul 8, 2008 by Kristina from Modesto, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was pet friendly.
• The room was very small.

“Great location, it was right on the waterfront. The staff was very friendly and accommodating to my dog. They serve free wine and beer for an hour in the evening and warm cookies and milk before bed. Excellent food.”

Jul 8, 2008 by Celia from Redwood Valley, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location, loved the decor, nice bedding, fun wine reception.
• Rooms were small & not very well sound proof.

“The location was great & near the Ferry Building. We were a group of 10 and thoroughly enjoyed the lobby where we had plenty of space to be comfortable and visit. The wine reception and morning coffee were nice pluses. Would've loved to have visited the YMCA next door, but only stayed one night. Walk to Moscone Center was doable. The Ferry Building's Farmers Market was great. Rooms were small, bedding was very nice, no view at all from our room. Wonderful! Took the ferry over from Larkspur so saved on the parking costs.”

Jun 7, 2008 by Lisa from West Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful, great staff.
• Rooms are small.

“This hotel was great. The rooms were small , but, I knew that before we got there. The staff was very friendly, and even remembered our names I would love to come back and stay here again.”

Jun 5, 2008 by Elizabeth from San Jose, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[9]

• The colors.
• Too small room.

“Beautiful and modern with very small rooms.”

Jun 4, 2008 by Jon from Washington, DC
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[8]

• Beautiful decoration and public areas.
• Very small rooms.

“Staff was rude to us at check in. Rooms we were shown had poor views. Beautifully decorated hotel.”

Jun 4, 2008 by Pat from Floral Park, NY
Overall Rating: 2
Cleanliness:[9] • Staff:[3] • Location:[9]

• Location.
• Unfriendly desk clerk with a bad attitude.

“The desk clerk had an attitude. When we asked if there were any king rooms, she said no without even looking. She was clearly looking down on us. When we were checking out they tried to bill us for two items from the mini-bar. Two items we did not use or take from the mini-bar. I brought this up to the clerk and he said, no problem, we will remove the charges. Without question and without even asking anything. This tells me that they routinely try to charge people for items they don't use and if they get away with it, they make extra money. I would definitely not recommend this hotel to any person I like.”

Jun 3, 2008 by Chalakbili from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The amenities provided are very well thought of!
• The rooms were too small. It seemed as if they ended even before they began!

“The hotel is very well decorated and welcoming. The staff is courteous and friendly. Rooms were tastefully done, comfortable bed and restroom amenities. Just wish the rooms were more spacious and walk able!”

May 29, 2008 by Stephen from Frisco, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The style and convenience was really appealing.
• The rooms were a little small but that is expected in San Fran.

“It was a very cool and convenient location. The staff was friendly and helpful during the entire stay. They assisted in booking us on tours even though we let them know last minute. I would stay there again!”

May 27, 2008 by Mary from Copperopolis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Ambiance very good. Nice wine and coffee in the lobby. Location was very good. Amenities like umbrella, toiletries, etc above average, sheets great.
• No immediate restroom in the lobby of the hotel.

“Great hotel, and if I had been on the other side of the hotel I am sure the views would have been stunning. The restaurants close were excellent, the location for active people is great.”

May 27, 2008 by George from Redding, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location!
• Rooms are small.

“Friendly staff, clean, great location.”

May 22, 2008 by Anthony from San Rasael, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and staff.
• Really tiny room.

“Great location and staff but the rooms are amazingly tiny. NY Times instead of the SF Chronicle.”

May 22, 2008 by Larry from Redmind, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wine reception was very cordial.
• No restroom in lobby.

“Staff very courteous and friendly, hotel clean and nice. Location very good for my purpose, may or may not be for business traveler. I'd prefer to stay there on a return trip.”

May 13, 2008 by Theresa from Hewlett, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great attention to detail, high quality furnishings, beautiful and intelligent fixtures, brilliant design in a small room.
• Little room for large suitcases.

“I really was impressed with the superior design of all aspects of this boutique hotel, from the bed and linen quality to the wall mounted plexi-glass side table with a fine radio/mp3/ipod player unit. We even had a partial view of the bay with pleasure and business boats all around. The only negative is that the rooms are small - a large couple, or pre-cruise travelers with big luggage might find the accommodations too confining. We loved the location and would not hesitate to stay there again. It was a lovely experience and exceeded our expectations.”

May 8, 2008 by Patricia from Camarillo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I love the location, the room, the bed and bedding and the NY Times.
• Wish they had a restaurant for breakfast or put out more than coffee and earlier on the weekend.

“This hotel has a perfect location. The amenities were beyond my expectations and the room size was more than adequate. Some previous reviews had mentioned a small room, but I was very pleased with the size. Also the shower was great, even though they claimed they had a water saving feature, there was plenty of pressure.”

May 6, 2008 by Amanda from Holmes Beach, FL
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right across the street from the Ferry building.
• The room was so small we had to walk into the hall just to change our minds.

“Stylish, fun decor. Excellent location and helpful, friendly staff. Just make sure that you don't' have too much luggage because the room is so small. We had two suitcases each and were constantly running into the bed.”

Apr 30, 2008 by Kathie from San Carlos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• The beds are so comfortable & the rooms are small but very adequate.
• Not all rooms have a view of the bay or city.

“I love the Harbor Court for my getaways in San Francisco. The location is right on the bay and Embarcadero. Great for long walks, farmer's market, financial district and the ferries. Even though the rooms are very small, I spend most of my time in them sleeping and the beds are superb. I feel like its my hotel in the city.”

Apr 30, 2008 by Cheryl from Los Gatos, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location, and the beautiful lobby.
• Very small rooms, we kept bumping into each other!

“The hotel is so close to the piers and the Ferry Building. A fabulous place to stroll! Lobby was beautiful, a number of cozy, comfortable areas to relax with wine in the eve, coffee in the morn. Nice bedding and a 12:00 check out.”

Apr 30, 2008 by Dan from Bay Point, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Awesome lobby and well appointed room.
• Smell of urine on street outside.

“The Harbor Court Hotel is an interesting boutique hotel located on the waterfront near the ferry building, a short walk from AT&T Park and other downtown attractions. It is a great place for a romantic getaway or for a business traveler looking for something more than the usual chain hotel.”

Apr 25, 2008 by Christy from Eureka, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The location, the friendly staff, cleanliness, attractive rooms.
• The first room we were assigned had a wall to wall mirror, which I found unsettling and asked for another which they happily agreed to.

“I loved the location of this hotel. It was easy to walk or use public transportation to get around town. We took the ferry into the city and had a short walk to our hotel. The cable car lines were close, and we could also easily catch the bus or the bart. The hotel staff were very friendly and helpful. Our room was small, but very nicely appointed and comfortable. We could have brought our dog! They would have helped us arranged doggie day care for the times we couldn't be with him. I loved the Aveda products in the bathroom and all the pampering touches. I was traveling with my daughter for the weekend, but would love to visit again with my husband for a relaxing city get away! I did not attend the wine tasting or get our evening cookies and coco, but I love these touches. It sets it apart for me from other hotels I've stayed at in San Francisco, including the Hyatt down the street. I've found my favorite hotel!”