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User Reviews for Club Quarters San Francisco

Research 378 user reviews for Club Quarters San Francisco.

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424 Clay Street, San Francisco, CA

Research User Reviews for Club Quarters San Francisco (1-20 of 378)

Average User Rating: 7.5
User Rating Score:7.5
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 998 user ratings
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Dec 2, 2009 by Rafae from Palo Alto,CA
Overall Rating: 8 User Rating Score: 8

  • Fill-your-own water bottles, free purified water.
  • Thermostat hard to control. It shouldn't take an engineer to work it.

“Pros: Location, guest services, free water fill-your-own bottles, small but cozy rooms, comfortable beds, guest closet in hall with various items, cool-looking hotel, need key card to access elevator for security, microwave and fridge! Cons: Rooms are somewhat small but not terrible, room was cold and thermostat was hard to program.”

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Oct 23, 2009 by William from Chandler,AZ
Overall Rating: 6 User Rating Score: 6

  • Location.
  • No views, and no natural light.

“Felt like a converted prison block, because of how it was built, small windows. Being downtown, felt there could have been views.”

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Oct 16, 2009 by Gary from Seattle,WA
Overall Rating: 8 User Rating Score: 8

  • Very European feel with discreet service and good business room.
  • Rooms are too small. No ice machine available.

“This boutique hotel has a European feel. The furnishings are contemporary but still convey a warm feeling. Service was excellent and there were no add-ons to my price. I will return.”

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Oct 14, 2009 by Alex from New Haven,CT
Overall Rating: 9 User Rating Score: 9

  • It was clean and very professional.
  • The downtown location was a bit isolated.

“Great hotel, decent location, good price.”

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Oct 1, 2009 by Ben from Tucson,AZ
Overall Rating: 6 User Rating Score: 6

  • Location.
  • Room was too small.

“We had made a reservation for two but only received one hand/face towel. The room, especially the bathroom was very small. There was no ventilation in the bathroom. The added security of using your room key to access any floor from the elevator was excellent.”

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Sep 29, 2009 by Pablo from Washington,DC
Overall Rating: 8 User Rating Score: 8

  • Location.
  • Small rooms, not at 3 1/2, this is a 3 stars hotel.

“This is not a 3 1/2 stars hotel, this is a 3 stars hotel. The rooms were small and it's hard to believe that the building was constructed to be a hotel, it looks more like a building that was turned into a hotel with long corridors, and not privacy.”

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Sep 17, 2009 by Lori from Clovis,CA
Overall Rating: 4 User Rating Score: 4

“The coffee pot didn't work, and there's no iron in the room. Came back the following day after being gone for 8 hrs, and the room hadn't been cleaned. The key card wouldn't open the door when we returned, because the battery was dead.”

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Sep 15, 2009 by Len from Sebastopol,CA
Overall Rating: 5 User Rating Score: 5

  • Staff
  • No continental breakfast!!

“Okay for business traveler but lack of continental breadfast, gaping bathroom door and cramped room makes for something less than impressive.”

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Sep 11, 2009 by Toni from Broken Arrow,OK
Overall Rating: 7 User Rating Score: 7

  • The service was good.
  • Way too small of a room.

“Would be okay for a single business traveler.”

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Aug 28, 2009 by Anthony from Warren,NJ
Overall Rating: 5 User Rating Score: 5

  • it's location was convenient
  • parking was not included and was expensive at $32 per night

“i had high expectations about the hotel from the pictures on the web and based on our prior priceline experience in the hilton in pasadena and the sheraton suites in san diego. However i was quite disappointed compared to our previous experiences. The rooms were dark unwelcoming. The reception aera was of a similar nature. We had extremely diasppointing seervice in the elephant and castle for breakfast and the food was also poor. it was quite noisy in the room where I satyed i.e. 901 and as mentioned earlier parking was expensive at $32 per night.”

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Aug 14, 2009 by Mitchell from Hattiesburg,MS
Overall Rating: 1 User Rating Score: 1

  • Location.
  • Staff knowing
    I had a room but making me wait like an idiot while they figured it out.

“Low quality very tiny rooms that have paper thin walls.”

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Aug 11, 2009 by from Fountain Valley,CA
Overall Rating: 4 User Rating Score: 4

  • It was close to the metro and the Ferry Building.
  • The room are tiny and wall paper thin.

“This hotel would suite the most utilitarian travelers i.e. someone who just needs a clean place to stay. Not good for a relaxing vacation in the least.”

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Aug 1, 2009 by Mike from Riverside,CA
Overall Rating: 1 User Rating Score: 1

  • At the end of the hall they had filtered water and bottles. That was nice.
  • It was small, uncomfortable and loud.

“Well the pictures did not due justice to what the room actually was. It was a disappointment. Because of the pictures and the way the web site described the place, I thought we were in for a treat. Not the case. The rooms were small, and old. It looked like they put some nice new up to date sheets on the bed and expected people to pay top dollar for it. I have stayed in a motel 6 that was nicer. Also, when we arrived I didn't feel very welcome.”

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Apr 29, 2009 by from Los Angeles,CA
Overall Rating: 8 User Rating Score: 8

  • Conveniently located, friendly staff, have security control on access to each floor.
  • The room is relatively small and the lighting are not bright enough.

“Worth the money.”

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Apr 19, 2009 by David from Novato,CA
Overall Rating: 9 User Rating Score: 9

  • The location to the Embarcadero.
  • I can hear the next door neighbor every time they open or shut the door.

“The hotel is excellent for the business traveler with the set-up of the room, the work area in the lobby, a nice exercise room and a place to wash clothes.”

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Apr 14, 2009 by Alexandre from Philadelphia,PA
Overall Rating: 10 User Rating Score: 10

  • Good hotel, with a very helpful staff.

“Good hotel, with a very helpful staff.”

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Mar 18, 2009 by Enrique from Concord,CA
Overall Rating: 6 User Rating Score: 6

  • I liked that it was quiet , and in a nice area.
  • I didn't like the lack of viewing choices on TV or the view .

“The hotel is in a nice quiet area, of SF with easy access to all other areas for entertainment and dinning. The staff on the other hand, is
friendly, helpful, and accommodating.”

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Mar 12, 2009 by Pat from Anaheim,CA
Overall Rating: 7 User Rating Score: 7

  • Room was clean.
  • Room was very small and I upgraded.

“Decent location, but I wouldn't consider this a 3 star hotel. Clean, staff friendly, but that's about it.”

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Mar 11, 2009 by Sally from Erie,CO
Overall Rating: 6 User Rating Score: 6

  • No information about the city within the room. Not even a phone book.

“Clean and basic. Not recommended for family or a romantic weekend.”

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Feb 24, 2009 by Aubrey from San Diego,CA
Overall Rating: 7 User Rating Score: 7

  • The staff was extremely helpful and personable.
  • The walls were thin and rooms a little small.

“Overall good experience. The location was great. The staff were all extremely nice and helpful. However the rooms were small and the walls were very thin. They also did not offer anything special such as flowers or decorations for the room, we stayed during a holiday.”

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Feb 20, 2009 by Marc from Fresno,CA
Overall Rating: 8 User Rating Score: 8

  • It was cheap.
  • There were not enough pillow when asked for more was told they did not have any, also there was no parking.

“The hotel was in the financial district which was convenient, although the the room was small, there was no parking.”

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Feb 16, 2009 by John from St Augusine,FL
Overall Rating: 6 User Rating Score: 6

  • The view of the 3rd room I changed.
  • Pillows, TV, no tub, heater was not functioning correctly.

“This hotel was an odd place. Smaller rooms and boutique style but claims to cater to business men. This is the smallest room I have stayed in in quite sometime and travel a lot. The TV was small and not flat panel. The kind that won't work after June when they switch to all digital is what it looked like. The location was great. If you do stay there, make sure you look at rooms before you check in to make sure it is acceptable. I looked at 2 rooms before choosing to actually stay in the 3rd room. 1st room was too small. 2nd room window view was a wall and even when curtain open, room was dark and gloomy like a cave. The 3rd room was perfect but the heater didn't work right till the 3rd night. (Last night of my stay) I had a nice view and 2 windows so plenty of light.”

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Feb 13, 2009 by CZ from Sacramento,CA
Overall Rating: 3 User Rating Score: 3

  • Location to business and access to restaurants.
  • Too small, can not adj temp., no bathtub, not enough towels, no iron or iron board, no extra blanket.

“I would not stay here again, too noisy, your toilet will make noises when the person next door flushes. You had to request an iron & board or go to the
common closet
down the hall for your needs (like a dorm), only one thin wash cloth and two towels, no luggage stand accommodations were the mine.”

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Feb 11, 2009 by Kyle from Cheyenne,WY
Overall Rating: 9 User Rating Score: 9

  • The hotel and staff was very nice, clean and friendly.
  • Rooms were very small.

“Other than the rooms being small, the hotel was great. I would definitely stay there again.”

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Jan 21, 2009 by Nancie from Sonoma,CA
Overall Rating: 9 User Rating Score: 9

  • Convenience to ferry and shopping/dining.

“We wanted a hotel near the ferry so we could leave our car at home and also near dining for our anniversary and my birthday. Hotel was perfect on all counts. Free water, coffee, cookies were a perk and Starbucks right downstairs was heavenly in the morning! All in all, a very enjoyable experience.”

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Jan 18, 2009 by Marc from Westport,CT
Overall Rating: 8 User Rating Score: 8

  • Location.
  • Too much like a dorm.

“Club Quarters is for the cost conscious business traveler. Perfect if you do not plan to spend too much time in the hotel.”

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Jan 1, 2009 by Ellorie from Seaside,CA
Overall Rating: 8 User Rating Score: 8

  • The room was very nice. The decor was very good.
  • There were only 2 pillows. There were 2 unidentifiable bottles in the bathroom . (I brought my own toiletries).

“I liked this hotel. The room was very attractive. It's location is pretty quiet on the week-ends, but if you're not there to shop it's perfect. It's close to the Embarcadero so it's good for walking or running. More pillows. A box of tissues, would have been nice. The microwave, fridge, and bar sink were a big plus. The T.V. was no big deal, but that's not why I stay in a hotel.”

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Dec 10, 2008 by Teresa from Redding,CA
Overall Rating: 5 User Rating Score: 5

  • It was clean.
  • No parking, thin walls, small rooms, twin beds.

“This is a business hotel in the financial district. Catering to the single business person. Not good for a leisure trip with a friend to the city.”

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Oct 29, 2008 by Grace
Overall Rating: 6 User Rating Score: 6

  • It was modern and minimalist in design.
  • It was
    very small. The beds (2) were twins.

“Very nice hotel, if you're a minimalist. The location was at the Embarcadero. It was a far walk to the main downtown area or other destinations. It's great if you're there for business travel, but that’s it. Parking was public at the Embarcadero at $36 a day.

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Oct 29, 2008 by stacey
Overall Rating: 6 User Rating Score: 6

  • I liked the coffee that was always available and the free bottled water on each floor.
  • Lobby is small and was often crowded. Also, there were too many kids at the hotel.

“If you are doing business in the financial district, this hotel will be fine.”

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Oct 8, 2008 by
Overall Rating: 3 User Rating Score: 3

  • Close to downtown.

“Hotel, TV too small, bed too small and is not comfortable.”

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Sep 17, 2008 by Spring
Overall Rating: 7 User Rating Score: 7

  • The staff was friendly and helpful.
  • The room was smaller than expected.

“The location is relatively close to the Piers and was centrally located to many of the tourist locations such as Market Street shopping and Pier 39. The entire hotel is kept clean and the staff was very friendly. I appreciated a cabinet being available on our floor where you could grab extra blankets, irons, etc rather than have to ask staff. The room was quite small and at times felt confining.”

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Aug 19, 2008 by Chris from Capitola, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[6] • Staff:[7] • Location:[6]

  • Good location and fairly priced.
  • The walls were very thin. We could hear our neighbors.

“Clean, fairly priced and a decent location. I think that I would stay again.”

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Aug 18, 2008 by Annette from Long Beach, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

  • Down pillows and comforters! Free internet, coffee, water!
  • Long wait for free internet, could use some more computers.

“Super clean, comfy, nighttime staff could use some customer service improvement- not terribly friendly. Great to have coffee, water, laundry facilities. Oh, No Jacuzzi! Great bedding! Great lobby and location.”

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Aug 15, 2008 by Chuck from Los Angeles, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Hallway water dispenser with plastic bottles.
  • Tiny bathroom and dorm-style room dimensions.

“Club Quarters in San Francisco has a great location, walking distance to the Embarcadero, Chinatown, and North Beach. It's a very modern, business style hotel with smallish rooms and a European feel. A nice touch is the Elephant and Castle bar, right next door. Overall, an excellent hotel experience.”

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Aug 13, 2008 by Lisa from Reno, NV
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

  • The suites were very cozy & well equipped with extras.
  • Parking problems, took too long to open gate after hours.

“Excellent for business or pleasure. Many extras such as free bottled water on each floor, and access to extra blankets pillows each floor. Great coffee and tea set up downstairs lobby, Several lobby computers for use, and great lobby atmosphere.”

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Aug 6, 2008 by Cathy from Graysville, OH
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Great location, great lounge area with computers for guest use, coffee, friendly staff.
  • Our room was small, but not overly so.

“We found this hotel to be a great value with a good location (right next to the Transamerica building so always easy to find). The staff was good, immediately moving us to a new room when the supposedly non-smoking room we were given smelled of cigar smoke. The room was clean and comfortable and well-appointed while being small. The serve-yourself bottled water and guest request closet in the hallway were a nice touch. The lobby/lounge had 24 hour coffee and tea service, lots of comfortable seating and 3 computers complete with printers for guest use. The adjoining bar/restaurant was nice (I do not like to travel with a laptop on vacation). We were on vacation, and did not intend to spend a lot of time in our room, so the size did not bother us at all. I would definitely stay here again and would recommend it to others.”

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Aug 2, 2008 by Howard from Kaneohe, HI
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

  • Bottle your own water; clean; great location.
  • Room a little small; towels/amenities meant for one person.

“Great location but room was too small for two unrelated people. I was with an adult relative; bed was said to be a queen but did not seem so; more towels could have been provided, not every guest stays alone or is related.”

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Aug 1, 2008 by Tony from Fresno, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Great location, price and quality. The rooms are small but nice. For a weekend or nights stay, it is worth it.
  • Nothing I did not like.

“This hotel in SF is a great hotel if you are not traveling for the hotel. If you want a great hotel experience, stay somewhere else. Instead, the hotel (great for business travelers) appears new, modern and very clean. The rooms are small, but unless you plan on spending a lot of time in your room, this is not a problem. The hotel does not have a parking structure, but instead you have to use a nearby lot or garage. We used the garage at One Embarcadero Center, which is right across the street, and had no problems whatsoever. In fact, the in out parking that we had was still cheaper than most downtown hotels overnight parking. The hotel is conveniently located 3 blocks from Chinatown and just a little bit further from Union Square and North Beach. If you need a cab, go to the front of the Hilton on Kearney and there is curbside cab service. You may have to wait, but it sure beats hailing a cab in busy SF. The hotel is worth the money, offers free bottled water (you fill it yourself!) and has a couple of computers to use for free in a rather nice lounge area beyond the front desk and elevators. Hope this helps.”

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Jul 31, 2008 by Bryan from Picture Butte, AB CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

  • New and clean and secure.
  • Paper thin walls, could hear doors slamming all morning.

“Was nice and secure. Decent location. A bit noisy in the mornings.”

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Jul 31, 2008 by Jacqueline from Modesto, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

  • Room was nice, staff was friendly.
  • No parking. Noisy.

“The hotel itself is nice, very clean and comfortable, but the lack of parking was a big nuisance. Downtown San Francisco is very noisy and smells like garbage, but that's not the hotels fault, but I am unlikely to stay there again because of these three factors.”

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Jul 31, 2008 by Emily from Bound Brook, NJ
Overall Rating: 6 User Rating Score: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Free internet and computers in common area and free bottled water.
  • Hotel staff is rude and not helpful.

“We enjoyed the location and free internet this hotel had to offer, but we were harassed by housekeeping to tip daily (we usually tip 1x at the end) she actually said 'no tip, no service' and she meant it! The walls are so extremely thin that we could hear someone in the room next to us sneeze. The beds are uncomfortable and small (they call them queen size, but they look like doubles to me) and the pillows are very thin.”

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Jul 30, 2008 by Laurie from Running Springs, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Location.
  • Small room.

“Great for visitors to the city on vacation or business.”

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Jul 29, 2008 by Beth from Hollister, CA
Overall Rating: 2 User Rating Score: 2
Cleanliness:[5] • Staff:[3] • Location:[2]

  • I liked the tall showerhead.
  • The room was the smallest hotel room I've ever seen.

“This room did not accommodate 2 adults like I asked for. I would not recommend this room to anyone traveling with 2 or more.”

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Jul 28, 2008 by Lissa from Gilbert, AZ
Overall Rating: 6 User Rating Score: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

  • Very close to all the attractions conveniently located to where we wanted to go.
  • Rooms very small but good for single business traveler.

“Nice location and front lobby was nice to wait in. Close to everything. Great location.”

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Jul 24, 2008 by Kelly from Arroyo Grande, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

  • I felt fairly safe as you must have a key to access the elevator.
  • No parking, no valet, very small rooms and bathrooms.

“I was surprised when I arrived at the hotel that there was no parking and no valet service. I was disappointed to see the size of the bathroom. I did feel fairly safe, as you must have a key to access the elevator.”

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Jul 23, 2008 by Andrea from Williams, CA
Overall Rating: 6 User Rating Score: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

  • Good location, good amenities.
  • Air freshener in AC, thin walls.

“Club Quarters was very clean. The rooms are fairly small but would work well for a business traveler. I didn't like how they used strong smelling air fresheners in the AC. The smell was so strong anytime we turned the unit on it gave us headaches. I finally had my husband take it out and set it in the hallway. The only other thing was you couldn't open the windows for fresh air. The hotel staff was friendly and the hotel felt safe and secure.”

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Jul 16, 2008 by Samantha from Fair Oaks, CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

  • It was clean.
  • Rooms were very small.

“Close to activities and MUNI line. Good if you're not spending a lot of time in the room, as they are very small, with only a small window but it was clean, updated and nicely decorated and staff is very nice, beds are small.”

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Jul 9, 2008 by Kathy from El Dorado Hills, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Friendly staff, good location.
  • Small rooms.

“My husband and I traveled with our three young children, we had two rooms and it wasn't enough space. Great hotel for business traveler or if traveling alone.”

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Jul 8, 2008 by Roberto from Santa Barbara, CA
Overall Rating: 4 User Rating Score: 4
Cleanliness:[5] • Staff:[5] • Location:[6]

  • Very centrally located.
  • The rooms are the smallest I have ever been in domestically or abroad.

“Any more than one person will have a hard time fitting in these miniscule rooms.”

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