User Reviews for Omni San Francisco Hotel

Research User Reviews for Omni San Francisco Hotel (41-60 of 397)

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Jul 18, 2007 by Jay from Grand Terrace, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Bathroom was very clean and beautiful.
• The view.

“This hotel met our expectations and as we were there on the weekend it was less crowded with business travelers. Very friendly staff.”

Jul 18, 2007 by Bob from Vienna, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location on the cable car line.
• Liked everything about this hotel.

“Great hotel located in the financial district of San Francisco with excellent staff and very clean and pleasant rooms. Easy access to China Town and Fisherman's Warf via the cable car.”

Jul 18, 2007 by Jim from Fresno, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• This hotel had the friendliest staff I've ever encountered..
• The room wasn't as fancy as I would have thought for a 4 star hotel.

“I have never encountered such wonderful staff. Every person at the hotel goes out of there way to help you and assure you have a great stay.”

Jul 18, 2007 by Lee from Clio, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ratings above tell all.
• Not much.

“Great place to stay in SF. Rooms are big, well equipped, clean, and luxurious.”

Jul 17, 2007 by Crystal from Mckinleyville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• I loved the people at the hotel they were so helpful.
• The cost to park was 40$ a night on top of the high price for the room and food.

“The staff at this hotel was great. My children were happy with goodie bags that they received. While on vacation our vehicle was vandalized and a window broken out even though we were not at the hotel when it happen the hotel help make arrangements for the window to be fixed and had it done when we came back from the giants game! The giants did not win but the hotel hit a home run in our book!”

Jul 16, 2007 by Milo from Manteca, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff was great.
• Location, no bars, shops or places to eat near by.

“I stay in San Francisco 15-20 times a year and I would stay at this hotel again just be ready to use cabs or cable car.”

Jul 14, 2007 by Beverly from Indian Wells, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent in every way, wonderful service, very nice helpful staff (very helpful, warm, friendly people). Just thoroughly enjoyed our accommodations.
• Not one thing.

“First class hotel, extremely comfortable, clean and very elegant. Very nice, friendly staff. Very comfortable bed, good coffee, fruit and cookies. Very nice workout room, with view, water, fruit. Could not ask for nicer hotel accommodations.”

Jul 13, 2007 by Bill from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Well lit room, comfy bed.
• A few blocks further from BART and key area than I'd like to be.

“Pleasant surprise with a lovely room in an older building. Well lit room and comfy bed. Only wish that it was a few blocks closer to BART, Market St., or Embarcadero. But still relatively close to key tourist areas.”

Jul 13, 2007 by Jennifer from Camarillo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accommodating! We forgot the wine bottles we bought from a vineyard in Sonoma and they shipped it to us as soon as possible!
• What's not to like!

“Loved it!”

Jul 12, 2007 by Will from Sacramento, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[6]

• Spacious rooms that felt comfortable for a 6'3" man (me).
• Forced Valet at a very high ($45.00/night + city fee) rate with horrible service (did not hold the door for my fiancée - utterly rude).

“This building (a very old San Francisco 17-story) in the heart of the financial district (not Union Square at all) was a bank until renovated five years ago to become the Omni SF. I was impressed by the service of the front desk and service workers but not the valet. Three times they did not bother opening the door for my fiancée' when we came or left, I had to go find the valet when we first arrived at the hotel and after bringing my car around, while sitting in the lounge I observed him to leave my car in downtown San Francisco with the keys in the ignition! All this and it is a forced valet situation due to the location of the hotel at about $50.00 a night!”

Jul 11, 2007 by Juntae K. from Piscataway, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• All staffs were very nice and helpful and the room was comfortable.
• No.

“Omni Hotel was convenient and comfortable for San Francisco city tour. It was much better than I thought. Great!”

Jul 11, 2007 by Michael from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice room, very polite staff
• Parking was very expensive.

“The staff was very efficient and nice. Location is excellent in close proximity to Chinatown, Union Square, and not far from Pier 39. Room was a bit small however very clean and the amenities including turndown were outstanding. I parked up the street one block for $7.00 overnight (!) versus hotel valet parking at $51.00. This hotel was an outstanding value however and I would not hesitate to stay there again and recommend it.”

Jul 11, 2007 by Eve from Fremont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was eager to please and help out in any way. They were courteous, friendly and went out of their way to make sure our weekend was special!
• I have no complaints at all.

“The hotel is in an ideal location for the weekend leisure traveler! We walked to North Beach, Fisherman's wharf and to Union Square with ease. Our room was luscious! The ambiance was heartwarming; the staff was gracious, friendly and completely went out of their way to be helpful.”

Jul 11, 2007 by Aaron from Meridian, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Gorgeous hotel with good location. Friendly workers. Very pleased with overall experience.
• Many extra charges for accommodations.

“Overall experience was great, I would definitely stay at this hotel again in the same city or other city.”

Jul 11, 2007 by Rosalva from Zapata, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.

“Excellent location; convenient to everything.”

Jul 11, 2007 by June from Calabasas, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very luxurious and high quality hotel.
• The area was very deserted and parking costs in this area were half the price of the room.

“Great, but valet service was $45 a day and local self park lots were $30 a day. This cost is very high and additional to the cost of the room. Wish this was included.”

Jul 11, 2007 by Stanley from Beverly Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The ambiance, decor and friendliness of the staff.
• Nothing comes to mind.

“This is a fine hotel, well located in S.F. (close to Market Street, the Embarcadero, Union Square and the Metro) with competent and friendly staff. The rooms are well designed with adequate storage. The decor of the hotel is attractive.”

Jul 11, 2007 by Tess from West Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was extremely helpful and the accommodations were beautiful.
• There is nothing I can bad about the hotel except for the fact that there is no self parking, and even that is something that I can get over.

“The hotel was beautiful and central to everything. It was a short 5 minute walk to the Muni and the cable cars stop right in front of the hotel. The staff was very friendly and the children too were given 5-star treatment, getting a goodie bag at check-in. We would definitely stay here again!”

Jul 11, 2007 by Beth from Bethpage, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, free extras.
• Nothing.

“We loved this hotel! The staff was very friendly and helpful. The room was beautifully decorated and very clean, and all the extra finishing touches made us feel quite welcome there.”

Jul 11, 2007 by Doug from Cottonwood Heights, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly and attentive personal service.
• Nothing.

“The hotel staff was the most friendly and service oriented I have ever experienced. The location is ideal for business or tourist as it is very convenient to the Financial district and China Town. The immediate proximity to the cable car line also makes most tourist attractions accessible. The hotel was beautifully appointed quite and comfortable.”

Jul 10, 2007 by Ena from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Awesome staff.
• The location wasn't the best in the city.

“This was a wonderful full service hotel with turndown service and chocolates on the pillows. Great Service and great room and amenities.”

Jul 10, 2007 by Matt from Des Moines, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Comfortable Beds.
• No hot tub/ pool.

“Very helpful and friendly.”

Jul 10, 2007 by Kathleen from Pleasant Hill, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The hotel staff and the staff allowing us to pay for an upgrade.
• Hotel Garage costs are expensive.

“I would consider this hotel a 4 star hotel. The staff was pleasant and accommodating. The kids loved the room. It was decorated in Pottery Barn decor and was connected to our room. The cost of parking was terrible! We spent $55 per night to use Omni's garage. I would recommend using the St. Mary's garage up the street for $7/night. Also, we are Omni Select Members (which allows you to get comp coffee) and we needed to give the hotel a reminder for our comp'd coffee the first morning. I believe it was a honest mistake because they gave us our coffee the next morning without delay or another reminder. I suggest you become a Select Member prior to your stay (no additional cost) so you can get complimentary items (coffee, WIFI, points when you upgrade for other stays with the OMNI, newspaper each morning).”

Jul 10, 2007 by Paul from Mission Viejo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel provided many free extras like, a kids gift bag.
• Can't think of one bad thing.

“This Omni as well as the Omni in New York have both been five-star experiences. Before I stayed in the San Francisco Omni, I joined there frequent-stay program (it's free) and I feel they took even greater care of our family while we were there. Free gift-bags for the kids one day, free disposable camera for them on the 4th of July, and free coffee and coco every morning delivered to the room. The staff were always friendly and helpful and went above and beyond to serve one's needs!”

Jul 10, 2007 by Kerry from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel hospitality is excellent.
• Valet parking quite expensive.

“Excellent hotel near shops and restaurants.”

Jul 10, 2007 by Brian from Metairie, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The courteous, knowledgeable staff and their service.
• Decor was not my favorite, but appropriate for the business.

“Wonderful! I can't really find anything bad to say about this hotel. It was one of the best hotel experiences I have ever had. Attention to detail was wonderful; people were friendly and courteous, accommodations outstanding.”

Jul 9, 2007 by Dale from Fresno, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was friendly and attentive.
• Parking.

“Great location, would stay again next time I'm in the city.”

Jul 9, 2007 by Jodi from Burlington, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Outrageous parking prices.

“Met or exceed all expectations with the exception of outrageous parking charge.”

Jul 9, 2007 by Patti from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very helpful and friendly staff, room was very clean and comfortable.
• The cost of parking $45/day.

“I had a perfect stay at the Omni San Francisco from the moment I arrived until the time I departed. Everyone was so friendly and helpful; as if I actually mattered. First class treatment all the way. I would definitely stay at this hotel if in San Francisco.”

Jul 9, 2007 by Larry from Copperopolis, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[2] • Location:[7]

• Lobby is impressive.
• Initially placed in a smoking room!

“Nice old hotel that's been renovated. The staff has an attitude that is not always customer friendly. I asked for a quiet room. I was first placed in a smoking room. I didn't even know California still allowed smoking in hotel rooms. Next room was near an elevator. I finally spoke to a manager. Got the usual we're filled up but I'll see what I can do and finally got a quiet room. Why can't they just do this the first time.”

Jul 9, 2007 by Gary from Sherman, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[3]

• The hotel staff was as friendly as any hotel I've stayed in the world.
• This hotel is in the middle of the business district and four or five block walk to any non business locations.

“I loved this hotel, everyone from the doorman to the maids tried to make my visit nice. Don't remember a nicer hotel staff in 30 years of travel. The rooms were well kept and clean. The only bad mark I would say is for the tourist, this hotel is located in the middle of the financial district and that makes tourism a little inconvenient although if you don't mind San Francisco's bus-schedule it's not bad. I think that anyone on a business trip would be a fool not to stay here for the price.”

Jul 9, 2007 by Nicole from Torontoontario, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Personalized service.
• Nothing.

“This was the best 4-star hotel we stayed in on our entire trip throughout Northern California. The staff is incredible and anyone who stays here will have a wonderful experience.”

Jul 9, 2007 by Paul from Salt Lake City, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy access to cable car line.
• A bit more of a walk to union square than I'd planned on.

“It's an excellent hotel, wonderful staff, very clean, and safe.”

Jul 8, 2007 by Maria from Hercules, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location was ideal, close proximity to everything.
• Room was a little small.

“Kid friendly 4-star hotel. Awesome location! Would definitely return to this hotel.”

Jul 6, 2007 by Sunni from Eureka, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[8]

• The decor is beautiful.
• There did not seem to be enough bell/valet staff.

“The hotel is beautiful and in a good location, close to Union Square and Chinatown. There was a loud party in the room above mine at 3 am. I called the front desk but I'm not sure anything was done about it.”

Jul 5, 2007 by Greg from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful lobby, large rooms, friendly staff.
• $52 per day valet parking.

“The Omni San Francisco is a beautiful hotel located in the financial district, 2 blocks from Chinatown. The cable car trolley runs directly in front of the hotel on California St. The rooms are beautiful and spacious. The staff is excellent and they have a nice fitness area.”

Jul 5, 2007 by Martin from Los Osos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The afternoon bowl of fresh fruit--chocolates at turn-down.

“This hotel was beautiful, spotless, with all of the amenities you would expect from a deluxe hotel.”

Jul 4, 2007 by Caroline from Danville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff. Upscale bathroom amenities.
• None.

“Hotel is in a great location. Quiet but convenient. Bathroom was very nice with upscale amenities.”

Jul 3, 2007 by Mary from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very kid-friendly, children's activity bag given at arrival.
• At one point the valet had forgotten to retrieve our car, everyone was apologetic but it did make us late for our evening engagement.

“Very convenient location; extremely helpful and attentive staff; very kid friendly; nightly room turn down a nice touch; by signing up for Omni Select membership eligible for complimentary morning beverages, newspaper, and high-speed internet.”

Jul 1, 2007 by Bob from Kirkland, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location.
• Slow service in restaurant.

“A reasonably elegant hotel in an excellent location for business travelers. Our standard room was adequate, but not spacious. Good service in general. Breakfast and parking price tend toward the very high end of the scale.”

Jun 29, 2007 by Victor from Long Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent service! Definitely a four star hotel.
• The hotel does not have a pool area but I guess the services overcomes anything the hotel may not have.

“The service in this hotel is out of this world. All employees will go the extra mile to accommodate your request no matte how strange the request is if there is a possibility for them to do it be confident you will get it fast. The room are a good size the decor is very elegant and very friendly staff.”

Jun 29, 2007 by Bruce from San Ramon, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It's an outstanding hotel with great facilities and an excellent staff.
• Nothing I can think of, they are fantastic!

“The Omni San Francisco is the best hotel I have ever stayed at in the city. They not only do the things you expect, but they do the little things that make you feel comfortable. The hotel's staff is friendly and helpful in every way. I would recommend this hotel to anyone looking for fine accommodations in San Francisco.”

Jun 27, 2007 by Josh from Exeter, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was especially friendly and helpful.
• In the business section, most surrounding areas closed on the weekend.

“Excellent and quality.”

Jun 27, 2007 by M M. from Oregon House, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing could have been improved.

“Cannot wait for a return visit it was everything that the St. Francis Westin was not.”

Jun 26, 2007 by Katy from Valrico, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and super-friendly staff.
• The only thing I didn't like was that I had to check out. :).

“This hotel is right on the cable car line and is very convenient to a lot of major sights. The staff was super friendly and willing to answer all of my mundane questions.”

Jun 21, 2007 by Salina from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Concierge and door men are on the mark with recommendations.

“Sign up on the omni website before your stay for the preferred program and you can use the high speed wireless internet for free. You can also fill in your preferences for beds location of room etc and they grant each one of your wishes.”

Jun 21, 2007 by John from Belen, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was friendly.

“They let me check in early and check out late. The staff was friendly almost to the point of scary. The room was more than adequate, not my decor, but the bathroom was stunning with a wonderful shower. Location near Chinatown was perfect for my needs.”

Jun 20, 2007 by Pamela from San Jose, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful, responsive staff that went out of their way to make our stay wonderful.
• Valet parking prices quite high.

“Wonderful, older hotel that has been tastefully renovated to include all amenities. Great decor and a bathroom to die for. But it's the staff that stands out. Quick and responsive service, with only your desires in mind. We'll definitely go again!”

Jun 20, 2007 by Tiffany from Danville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beautiful space with decent size room at great price!
• Unfortunately none of the rooms have views.

“This is a great find just close enough to the financial district, china town, and north beach to be used for business or pleasure. The common areas are gorgeous and the rooms are clean and of a decent size.”

Jun 19, 2007 by John from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They treated the kids like stars.
• Bed was a little small.

“We had a great time at the omni. This was our first experience and we hope to be back many times. The staff was fantastic. Great hotel for traveling with children. Great staff.”