User Reviews for Omni San Francisco Hotel

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Feb 6, 2008 by Roger from Bkfd., CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean; bathroom was excellent.

“If I could get it again, when go back to San Francisco I would like love it.”

Jan 18, 2008 by Judy from Birmingham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk staff was always friendly and attentive!
• I can't think of anything.

“I thoroughly enjoyed my stay at the San Francisco Omni Hotel. Each morning the coffee room service was a nice touch for travelers with the Omni Select Guest card. The staff was very friendly and personalized their contact by using my name. One evening they make recommendations for a restaurant, called for a dinner reservations and arranged for a cab. The choice was delightful. The only negative thing was my being out of physical shape to climb the hills nearby!”

Oct 8, 2007 by Don from Las Vegas, NV
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location was exactly what we needed.
• Room selection was poor, no view, valet charge too much dollars.

“Nice, solid property in downtown, close to everything. Helpful staff, concierge was excellent.”

Oct 5, 2007 by Shelley from Birmingham, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Beautiful, clean and friendly staff.
• I was on the fourth floor front side. There was noise from the cable cars and whistles for cabs. Guests were loud in the hall during the nights.

“The hotel was wonderful, and I would stay there again for sure. I would request a room on a higher floor because of the street noise.”

Sep 29, 2007 by Britta from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was quiet and really nice.

“The hotel is in a great location close to union square. Rooms are quiet. Nice location for leisure and business trips.”

Sep 26, 2007 by David from Groveland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was the friendliest, most helpful of any hotel I have ever stayed in.
• Street noise on our floor (7) was pretty loud.

“What a great hotel! The staff was the friendliest most helpful of anywhere I have ever stayed. The lobby was beautiful, the rooms were not huge, but they were very nice and very clean. The walls were well insulated, we never heard anyone in the adjacent rooms. I would not only stay there again, I would request this hotel and recommend it to others in a heartbeat.”

Sep 26, 2007 by Chris from Groveland, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was the friendliest that we've ever encountered.
• There wasn't anything.

“We have stayed in hotels like the Stanford Court Hotel just up the street (Knob Hill) and this was just as good of an experience if not better. We would love to go back and stay at the Omni. I would highly recommend it to anyone.”

Sep 20, 2007 by Sarah from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superb! The staff, the room, the hotel-all better than expected.
• There wasn't anything I didn't like.

“My husband and I had a glorious time at the omni over our anniversary weekend. From the moment we checked in, everything exceeded our expectations. The staff went above and beyond to make sure our stay at their hotel was a very special experience.”

Sep 19, 2007 by Marris from Fairfield, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly and attentive staff, deluxe accommodations.
• No pool, bar could be bigger, outdoor patio area.

“Definitely an award-winner. Each staff member treated me like they knew me.”

Sep 19, 2007 by Bob from San Luis Obispo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• High quality, comfortable, and understated luxury.
• Parking cost.

“A wonderful hotel, very clean, very friendly and helpful staff. Right downtown, centrally located. The room was comfortable, clean and well decorated. A very enjoyable stay.”

Sep 17, 2007 by Mike from Missouri City, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location. Really feel like you're in the middle of the forest.
• Limited restaurant choices in hotel.

“I liked it a lot and would go back anytime. Friendly staff, great location, cleans, comfortable.”

Sep 13, 2007 by Jeff from El Monte, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• It had comfortable bed, friendly service and good walking distance to shopping, food and other sites.
• There was no pool.

“Parking was expensive.”

Sep 12, 2007 by Brian from Sacramento, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was very clean.
• I thought their in house prices were a little high.

“The staff was very friendly and accommodating.”

Sep 12, 2007 by Kyle from Long Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Room size.
• Bath robe in our room was not as comfortable as our friends had in their rooms.

“Very friendly staff and very clean rooms.”

Sep 12, 2007 by Marcus from Markleeville, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent quality of service and product.
• Nothing.

“Everything was amazing. The room was great, the service was the best I have ever had, and the location was great.”

0 of 1 people found this review helpful.

Sep 6, 2007 by Manuel from La Crescenta, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The service was outstanding!
• Nothing.

“The location of the hotel was perfect with the cable car directly outside the front door. When we checked in, the counter person asked the reason for our trip. When I told him that it was my wife's birthday, he immediately produced a rose for my wife.”

0 of 1 people found this review helpful.

Sep 5, 2007 by George from San Francisco, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Hotel staff, excellent, lobby beautiful.
• Booked king rooms and ended up with double rooms.

“Friendly staff, clean rooms but small. Good, not great location.”

Sep 3, 2007 by Charmaine S. from Arlington Heights, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel was beautiful, great location, very friendly and helpful staff.
• Nothing.

“Great hotel in SF. You can walk anywhere or take the cable car, which stops in the front of the hotel. Hotel staff was always friendly and gave us great recommendations for dinner. The only thing the hotel was missing was a hot tub after those walks up the SF hills.”

1 of 1 people found this review helpful.

Sep 2, 2007 by Bob from Fresno, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was very stately and well kept the staff was helpful and friendly.
• The parking was $45 a night plus an additional $6 SF tax. There was no warning of this abusive charge.

“This hotel was everything you'd expect in a 4 star hotel. It is reminiscent of a bygone era when hotels had a stately charm and quiet dignity. We started off on a sour note with the outrageous parking fee and being booked in a room that was already occupied but the rest of our stay was great.”

1 of 1 people found this review helpful.

Aug 25, 2007 by Marlys from Newport Beach, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly, helpful staff, comfortable room with all excellent amenities.
• Price of food at restaurant.

“I would stay again.”

1 of 2 people found this review helpful.

Aug 23, 2007 by Rachel from Wooster, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Location, size of room, hospitality.
• Lack of conveniences: shuttle, small store for toiletries.

“Beautiful room, spacious with open windows! Great room service and hospitality service. Very clean. Great concierge desk, bellhops. Recommend!”

0 of 1 people found this review helpful.

Aug 23, 2007 by Janna from Glendale, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The lobby employees, including bellman were superb.
• The restaurant was too expensive.

“The hotel was beautiful. The employees were very helpful. The room was great. For a leisure traveler, I would suggest staying in another part of town. This is a great place for business travelers.”

Aug 22, 2007 by Rosy from Houston, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• Beautiful lobby, friendly staff.
• No 2 bed, non-smoking rooms available during my stay. Select Guest Program membership not noted on my stay even though I called ahead.

“Pros: Beautiful lobby. Staff was friendly. They didn't seem overcrowded or noisy even though it was "fully committed". Close to BART station. Free wireless internet. Cons: Elevators were slow. There weren't enough pillows for a king size bed and the pillows were not firm. There was no way to close off the mini bar part of the TV. console and watch TV. at the same time.”

Aug 22, 2007 by Mary from Fresno, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Hotel was very clean and staff was friendly helpful, great concierge and doormen.
• Asked for a double bed ahead of time but still ended up with a king, though staff was quick to get us a rollaway bed at no additional cost.

“We have stayed here before and love the free sour balls in the lobby before heading out for the day! We also had a great drink in the bar.”

1 of 1 people found this review helpful.

Aug 22, 2007 by Ron from Arroyo Grande, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Four star all the way! Staff was very attentive, rooms were great!
• No pool.

“The hotel is well located and four star quality. I will stay there again.”

1 of 1 people found this review helpful.

Aug 20, 2007 by Steven B. from Elk Grove, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The over all look was beautiful, and it was in a great location.
• It was a little price heavy for food and drink.

“I would recommend this spot to my friends, centrally located, and convenient to all areas of the city. Great spot”

1 of 1 people found this review helpful.

Aug 16, 2007 by Robert from Medford, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Attentive staff and general property cleanliness.
• Expensive restaurant- $20 for ham and egg breakfast?

“Stayed her before, seemed a little nicer this time. Each time we have to beg for a room with two beds- front desk reminds us of how we got the reservation, and although generally accommodating, act like it is kind of a chore. No extra charge here though like there was at the over-rated Benson Hotel in Portland, Oregon. ($20 a day for a second bed).”

Aug 15, 2007 by Teresa from Santa Rosa, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, nice staff and very comfortable beds.
• Nothing.

“Beautiful, clean rooms and very attentive staff.”

1 of 1 people found this review helpful.

Jul 27, 2007 by Terri from South Bend, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was a wonderful place to stay during our visit.
• There was nothing we didn't like!

“My sister, daughter and I went to San Francisco for the first time! This hotel was fantastic! The staff was extremely friendly and efficient, our room was beautiful and the location was great. It was within walking distance of many parts of the city. I would definitely recommend it to anyone.”

1 of 1 people found this review helpful.

Jul 27, 2007 by Felix from Walnut, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good.
• Add a bed charges $15 per night.

“Other hotels do not charge add a bed.”

1 of 1 people found this review helpful.

Jul 26, 2007 by Cheryl from Buffalo, NY
Overall Rating: 10
Staff:[10] • Location:[10]

• Friendliness.
• Nothing.

“This has got to be one of the best hotels I've ever stayed in. The staff - all staffs were super friendly, helpful, and pleasant at all times. Hotel was spotless, bed comfy, good location, and they even surprised me with birthday treats. Incredible stay!”

1 of 1 people found this review helpful.

Jul 25, 2007 by Bill from Encinitas, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Unexpected turn-down service, very nice room and bath.
• Nothing.

“Great accommodations, friendly and helpful staff. We thoroughly enjoyed our stay.”

Jul 25, 2007 by Alicia from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Valet was pretty expensive considering there were self-parking garages a block away for half the price.

“My stay here at the omni was so wonderful! My husband and I arrived for a weekend to celebrate our anniversary and must say they fulfilled any needs I had! When we first arrived, we were greeted by several men who welcomed us and told us where to go. Carmen at the front desk was extremely helpful about their hotel restaurant and told me that my request for a king sized bed on a high floor had been all set which was awesome! The rooms were so comfortable yet had some flair to it! The bathrooms were surprisingly big and had some great toiletries! My husband pointed out to me that the housekeeping left a handwritten note, welcoming us, which was very thoughtful to hand write! I did have the opportunity to go work out in their gym, which was fully loaded! Had bottled water, towels, and fruit available (self-serve) for your workout and their equipment is very new and not withered. Not busy at all and was pretty big for a hotel gym! I really enjoyed! We were in and out of the hotel the entire weekend, but every time we left or entered, someone was always there to greet us!”

1 of 1 people found this review helpful.

Jul 21, 2007 by Stephanie from Atascadero, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful hotel! Lots of surprising amenities awaiting us as we entered the room.
• Parking is obsolete! Valet too expensive!

“The omni Hotel lived up to its reviews. The staff was excellent. They made our stay a part of their business by offering suggestions for entertainment. The room was beautiful!”

Jul 19, 2007 by Pamela from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, amenities, friendliness, & helpfulness of staff.

“Beautiful, classic hotel with spacious room. The staff was friendly and helpful and the food in the restaurant was excellent. It's in a great location-near Chinatown, Embarcadero, Union Square-that makes it easy to walk to a variety of spots. The room was lovely and seemingly soundproof-I never heard anyone from any room nearby or in the hallway. I loved it.”

Jul 18, 2007 by Michael from Los Angeles, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, beautiful high ceilings.
• Elevators can be a little slow.

“Great location in the Financial district, close to Market street, Union square, and the Ferry building; classic charm, and attentive staff.”

Jul 18, 2007 by Jay from Grand Terrace, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Bathroom was very clean and beautiful.
• The view.

“This hotel met our expectations and as we were there on the weekend it was less crowded with business travelers. Very friendly staff.”

Jul 18, 2007 by Bob from Vienna, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location on the cable car line.
• Liked everything about this hotel.

“Great hotel located in the financial district of San Francisco with excellent staff and very clean and pleasant rooms. Easy access to China Town and Fisherman's Warf via the cable car.”

Jul 18, 2007 by Jim from Fresno, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• This hotel had the friendliest staff I've ever encountered..
• The room wasn't as fancy as I would have thought for a 4 star hotel.

“I have never encountered such wonderful staff. Every person at the hotel goes out of there way to help you and assure you have a great stay.”

Jul 18, 2007 by Lee from Clio, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ratings above tell all.
• Not much.

“Great place to stay in SF. Rooms are big, well equipped, clean, and luxurious.”

Jul 17, 2007 by Crystal from Mckinleyville, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• I loved the people at the hotel they were so helpful.
• The cost to park was 40$ a night on top of the high price for the room and food.

“The staff at this hotel was great. My children were happy with goodie bags that they received. While on vacation our vehicle was vandalized and a window broken out even though we were not at the hotel when it happen the hotel help make arrangements for the window to be fixed and had it done when we came back from the giants game! The giants did not win but the hotel hit a home run in our book!”

Jul 16, 2007 by Milo from Manteca, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff was great.
• Location, no bars, shops or places to eat near by.

“I stay in San Francisco 15-20 times a year and I would stay at this hotel again just be ready to use cabs or cable car.”

Jul 14, 2007 by Beverly from Indian Wells, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent in every way, wonderful service, very nice helpful staff (very helpful, warm, friendly people). Just thoroughly enjoyed our accommodations.
• Not one thing.

“First class hotel, extremely comfortable, clean and very elegant. Very nice, friendly staff. Very comfortable bed, good coffee, fruit and cookies. Very nice workout room, with view, water, fruit. Could not ask for nicer hotel accommodations.”

Jul 13, 2007 by Bill from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Well lit room, comfy bed.
• A few blocks further from BART and key area than I'd like to be.

“Pleasant surprise with a lovely room in an older building. Well lit room and comfy bed. Only wish that it was a few blocks closer to BART, Market St., or Embarcadero. But still relatively close to key tourist areas.”

Jul 13, 2007 by Jennifer from Camarillo, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very accommodating! We forgot the wine bottles we bought from a vineyard in Sonoma and they shipped it to us as soon as possible!
• What's not to like!

“Loved it!”

Jul 12, 2007 by Will from Sacramento, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[6]

• Spacious rooms that felt comfortable for a 6'3" man (me).
• Forced Valet at a very high ($45.00/night + city fee) rate with horrible service (did not hold the door for my fiancée - utterly rude).

“This building (a very old San Francisco 17-story) in the heart of the financial district (not Union Square at all) was a bank until renovated five years ago to become the Omni SF. I was impressed by the service of the front desk and service workers but not the valet. Three times they did not bother opening the door for my fiancée' when we came or left, I had to go find the valet when we first arrived at the hotel and after bringing my car around, while sitting in the lounge I observed him to leave my car in downtown San Francisco with the keys in the ignition! All this and it is a forced valet situation due to the location of the hotel at about $50.00 a night!”

Jul 11, 2007 by Juntae K. from Piscataway, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• All staffs were very nice and helpful and the room was comfortable.
• No.

“Omni Hotel was convenient and comfortable for San Francisco city tour. It was much better than I thought. Great!”

Jul 11, 2007 by Michael from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice room, very polite staff
• Parking was very expensive.

“The staff was very efficient and nice. Location is excellent in close proximity to Chinatown, Union Square, and not far from Pier 39. Room was a bit small however very clean and the amenities including turndown were outstanding. I parked up the street one block for $7.00 overnight (!) versus hotel valet parking at $51.00. This hotel was an outstanding value however and I would not hesitate to stay there again and recommend it.”

Jul 11, 2007 by Eve from Fremont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was eager to please and help out in any way. They were courteous, friendly and went out of their way to make sure our weekend was special!
• I have no complaints at all.

“The hotel is in an ideal location for the weekend leisure traveler! We walked to North Beach, Fisherman's wharf and to Union Square with ease. Our room was luscious! The ambiance was heartwarming; the staff was gracious, friendly and completely went out of their way to be helpful.”

Jul 11, 2007 by Aaron from Meridian, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Gorgeous hotel with good location. Friendly workers. Very pleased with overall experience.
• Many extra charges for accommodations.

“Overall experience was great, I would definitely stay at this hotel again in the same city or other city.”