User Reviews for Prescott Hotel

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Aug 26, 2008 by Alan from Ft. Lauderdale, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• Great location & friendly staff.
• Room did meet 4 star expectations.

“I felt the hotel was incorrectly classified.”

Aug 20, 2008 by Howard from Truckee, CA
Overall Rating: 6
Cleanliness:[10] • Staff:[5] • Location:[10]

• Location.

“Hotel was nice. We had 2 children and were only provided a queen bed.”

Aug 16, 2008 by Mani from Visalia, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[9]

• Good location.

“In calling the hotel ahead of time, the absolutely would not divulge the type of room we would have. Because we had 2 adults and 2 children, we needed two beds. The room was very small. My kids had to sleep on a hard floor. We waited for extra blankets for them for 45 minutes. I would never stay there again.”

Aug 16, 2008 by Ron from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Super friendly staff, great location, very quiet for downtown hotel.
• Parking/unloading difficult -- on busy street.

“Smaller San Francisco hotel with great, helpful staff; wonderful location, extremely quiet for a downtown San Francisco hotel.”

Aug 8, 2008 by Marcio from Long Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and conveniences.
• Size of the bedroom.

“Great if you want an upscale hotel that is well located.”

Aug 4, 2008 by Josh from New York, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[7]

• The staff was very friendly.
• It was by no means a 4 star hotel.

“Not a 4 star hotel. This is the second time this has happened. This was a 2.5 star hotel, may be 3 if it's a good day and by no means a 4 star hotel.”

Jul 31, 2008 by Paul from Merrimack, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The $45 per day parking fee was excessive.

“Excellent hotel. Would stay there again. The staff is top notch.”

Jul 16, 2008 by Patrick from Visalia, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very nice, comfortable, coffee in am and wine in pm. Quick room service.
• Bed was somewhat hard. Small room.

“Centrally located Union Square, near cable cars and buses. Decor very nice and cozy. Friendly and helpful. Clean.”

Jul 10, 2008 by Kay P. from Los Altos, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great suite. Excellent location. Proximity to Union Square.
• To get to Club Level, you have to go up elevator, get off on 4th floor, then walk through ramp to Club Level and take another elevator.

“Great hotel Excellent restaurant! Close to Union Square shopping and theater district.”

Jun 30, 2008 by Barbara from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very helpful, friendly staff and excellent restaurant.
• Nothing.

“Excellent location, friendly staff, wonderful restaurant, very comfortable room.”

Jun 30, 2008 by Nelson T. from Chico, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location and cocktail hour.
• Shower, lamp, phone, tub stopper all broken.

“For a 4star hotel, things seemed old and dated. Items like a phone, lamp and shower were all broken.”

Jun 5, 2008 by Jeannette from Eureka, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location and very nice public areas.
• Small rooms.

“I would rate this hotel more as a boutique style hotel, but definitely 4-star. The staff was helpful, and friendly. The hotel was located in a central area, within walking distance of good restaurants and the meeting place where I was headed. I would definitely stay here again.”

Jun 3, 2008 by Phillip from Edmonds, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• I liked the location, the 5 o'clock refreshments, the room itself and the bellhop was friendly and helpful.
• The reservation staff, in my opinion was not very friendly.

“I would recommend the Prescott Hotel to my family and friends. Good location, attractive and comfortable rooms.”

May 28, 2008 by Diana from Fountain Valley, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very friendly, cute hotel.
• Ac and heater were very loud.

“I would definitely come back.”

May 23, 2008 by Laura from Grand Rapids, MI
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[8]

• We enjoyed the wine reception.
• The elevators were both broken; staff was not helpful.

“We would not recommend this hotel based on our experience. The elevators were both broken. The staff was not helpful in any way, shape, or form. The room did not look like a four-star hotel. Our climate control did not work so we were either freezing or boiling all night. The front desk did not seem to care in the slightest that we did not get any sleep.”

May 21, 2008 by Dave from Reno, NV
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[7]

• Shampoo soap etc. were nice.
• Bed was tiny, was not a queen size, more like a full size. Wireless didn't work, drapes didn't work, in room safe didn't work, check-in staff rude.

“Wireless didn't work, in room safe didn't work, drapes didn't work, bed was a full size (not a queen size). We were excited to get this hotel but definitely hope it doesn't come up again.”

May 13, 2008 by Gerry from Carmel, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Rooms were so small but what in SF isn't?

“Liked the relationship with Postrio restaurant, and the location to Union Sq and Theatre District makes it a perfect pick.”

May 7, 2008 by Shonda D. from Hercules, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[1] • Location:[6]

• Dcor.
• Rooms were to small.

“The rooms were too small! I got the impression that the rooms were bigger and moderate. It was just renovated.”

May 1, 2008 by Siu M. from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Great location.
• No coffee in room.

“Cool place, nice location, and very friendly staff.”

Apr 30, 2008 by Mary from Santa Cruz, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Terrific location, comfortable, upscale boutique hotel.
• Cost of parking. We parked elsewhere for 1/2 the price.

“A small upscale hotel in the heart of San Francisco, just steps from Union Square, great shopping, theaters, restaurants, and galleries. Near cable cars and BART station. Comfortable and convenient.”

Apr 26, 2008 by Anthony from Albuquerque, NM
Overall Rating: 8
Cleanliness:[9] • Location:[10]

• Location.
• Definitely not 4 star.

“Good location. Rooms are sort of small. TV is tiny. Staff was friendly.”

Apr 23, 2008 by Jazz from San Ramon, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Good central location.
• Unreasonable charge for late checkout.

“This is a boutique hotel, so do not expect a Hilton, Sheraton, Hyatt, Meridian type of place. The location was central, however we had to check out late and were hit with a steep charge. The rooms are quite small and the floors are squeaky.”

Apr 23, 2008 by Stan from Discovery Bay, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Old and noisy.

“Hotel was very old and the rooms had paper thin walls.”

Apr 17, 2008 by Bob from Rancho Palos Verdes, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very cooperative staff and excellent facilities.
• Nothing.

“We met with a family group (eight plus we two) at our hotel before dinner at the adjoining restaurant (Postrio). The hotel staff bent over backwards to make our meeting and our entire stay an extremely pleasurable experience. The food and service at Postrio was also outstanding.”

Apr 15, 2008 by Hyoyung from Torrance, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Nice location, nice staff.
• Not clean carpet, broken air conditioning.

“Overall, it was good to have stayed there. Kind staff, bellman. Parking. Good service; only that I got caught cold from uncontrolled air conditioner.”

Apr 8, 2008 by Leah from Boston, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very helpful staff, upscale look and feel, great restaurant.
• Small rooms, a few too many homeless in the area, but that's union square for you.

“I'd definitely stay here again. The rooms were small but beautiful, clean, and comfortable. The Prescott has a private club level with an excellent breakfast and happy hour daily. We weren't members but the front desk slipped us an access card anyhow. It was great. The restaurant is amazing. Try the Mac & Cheese with Proscutto. My only complaint is that there were a lot of homeless in the area around the hotel, but then again, that's what you can expect in Union Sq. The neighborhood is fun despite that. Lots of restaurants, art, & shopping.”

Apr 7, 2008 by Tracy from Davison, MI
Overall Rating: 4
Cleanliness:[9] • Staff:[10] • Location:[5]

• The Staff was friendly.
• The room was small and not a safe feeling as the window was left unlocked. The bed was not a 4 star bed.

“The staff was friendly however when I think of a 4 star hotel this would not come to mind. The windows were left unlocked with a fire escape located at one of the windows. The bed was so hard we could have slept on the floor and it would have been softer. The bathroom was caulked together. It had an older feel that I did not mind, however it looked like it was newly re-decorated but not re-furnished or maintained well in the past but now is. The hotel was not at all geared toward anyone with kids of any age. With that said the staff was extremely friendly and that was a huge perk for our stay. I can't say enough good things about the staff; they were great with my daughter. Safety would be rated as a 2 star due to the windows not locking and the fire escape right at the window. Also starting at 7 am there was construction which lasted until 5pm. The construction was not at the hotel itself but was outside the window. The view was as expected for a city hotel. The extra's that generally come with a 4 star was not included; everything was at an additional charge if they offered it at all.”

Apr 4, 2008 by Peter from Smyrna, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Antique, historical.
• HVAC system was VERY loud in all rooms.

“Carpet and HVAC need updating. Hotel staff was very nice and helpful.”

Mar 30, 2008 by Patti from Eugene, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful, wonderful service, great location.
• Very small rooms.

“Wonderful place to stay. So much character, just beautiful. Right in Union Square, close to shopping and just sight seeing. We loved it.”

Mar 25, 2008 by Steve from Pleasanton, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Bed was not a king size! This is not OK!

“We are relegated to the less desirable room locations and rooms with lesser amenities.”

Mar 25, 2008 by Sally from NY
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[7]

• Good location.
• Shabby, run-down, rude front desk.

“Once nice, the Prescott has become shabby and run down, with a rude staff. We were given a small, musty, awful room and a lot of attitude when we asked (nicely) to change. Breakfast is very expensive with terrible service. .”

Mar 19, 2008 by Lauren from Vaughan, ON CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• Staff was very nice.
• My room was so smelly and I had to go up a flight of stairs with my luggage to get to my room.

“I feel as this is a very nice hotel, the room was awful.”

Mar 17, 2008 by David from Twin Falls, ID
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• very friendly and great location.
• A little noisy.

“I would stay there every time.”

Mar 16, 2008 by Marty from Saint Louis, MO
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Extraordinarily competent, professional, and polite staff.
• Limited exercise and leisure facilities.

“This hotel, for the price, exceeded my expectations for a comfortable hotel when traveling and staying in a large city.”

Mar 12, 2008 by Sheri from San Jose, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I loved having a room with a queen and a twin, perfect for a child.
• The refrigerator was loud.

“Excellent location, nice staff, room was perfect for our needs.”

Mar 6, 2008 by John from Charlestown, MA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice location.
• You could not sleep because you had to listen to the HCAC system rattling.

“Great location and friendly staff.”

Feb 23, 2008 by Dunc from Peoria, IL
Overall Rating: 5
Cleanliness:[10] • Staff:[6] • Location:[10]

• Good location. excellent restaurant.
• Not 4 star small rooms old furnishings no tread mill.

“Good location nice restaurant, pleasant staff, rooms old small fitness center had no tread mill as it causes too much noise. This is a 3 star hotel not a 4 star.”

Feb 20, 2008 by Cathy from Menlo Park, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Cute, quaint close to shopping and theater.
• Room we got was like a maid's quarters, very tiny.

“Hotel was conveniently located and quite cute but we were disappointed with the room. Our window looked out over the lower floor's skylight and was closely surrounded by buildings. Very dingy and felt , no light.”

Feb 19, 2008 by Vaughn from Dublin, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Best location in the entire city.
• Small rooms.

“This hotel has the best location for any traveler if they are looking to see what San Francisco is about. This hotel has great accommodating amenities such as free internet, gym facility, and even pet care. However, to state that this hotel is a 4 star might be pushing it. Easily a 3 star. Location again is the best in the entire city!”

Feb 19, 2008 by Lisa from Davis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fresh baked cookies at check-in; free wine hour at night; chocolate on pillows; nice!
• Parking was expensive ~ $45 for small cars; $65 for oversized ~ plus tax!

“The staff were extremely friendly and the space was small but very nice. The linens were comfortable, they offered fresh baked cookies at check in and a free wine reception in the evening. We would absolutely stay there again.”

Feb 18, 2008 by Bonnie from Arroyo Grande, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent staff, great location.
• $60 a night to park my car? Are you kidding me?

“Great hotel but we parked ELSEWHERE. To charge $60 a night for an SUV? That was ridiculous!”

Feb 16, 2008 by Kathy from Honolulu, HI
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Exceptional staff!
• Small room.

“We thoroughly enjoyed our short stay. The staff is friendly and well informed.”

Feb 12, 2008 by Joseph from Martinez, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Relatively quiet for smallish hotel and location. My room was toward the back, which I think made the difference.
• Elevators were VERY slow and small.

“This is definitely a boutique hotel. Their website proudly calls it as such. It is probably a 4 star hotel as well. I personally don't care for boutique hotels, and this was no exception. They tend to feel small and cramp-ish for my taste.”

Feb 11, 2008 by Marjorie from San Diego, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[10]

• Customer Service was GREAT and the location was very convenient to Union Square.
• I did not like the small rooms, loud creaking wood floor, and small boutique feel.

“I really liked the staff at this hotel. They were very customer service friendly. In addition, I liked the location of the hotel which was convenient to union square. I would rather stay at the Hilton on O'Farrell, but this was the only one available for the day I selected.”

Feb 5, 2008 by Jeff from Roseville, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The service was good but only because it took 3 irons to find one that worked.
• Small room, carpet had folds, bathroom slanted.

“When I select a 4 star hotel I am not expecting to get a boutique hotel with some trendy decorations. This was clearly not 4 star accommodations. The hotel staff was great and of course it is next to a famous restaurant but it is clearly a 3 or maybe even 2.5 star hotel. The bathroom was actually slanted enough that you could feel yourself moving towards a corner. The room was small, 20 in. TV, carpet had major folds in it, tile in the bathroom was not very well done, and the iron was so badly scorched that I had to ask for another. It took two more irons to get one that worked. Just a disappointment all around for a 4 star hotel. I was a bit embarrassed since I had a relatively new girlfriend with me, especially when we visited my friend at the Hilton. I'm concerned about using your service in the future if this is what I can expect from a 4 star category hotel.”

Jan 31, 2008 by Matt from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] •

• Great price, good location.
• Small room.

“Great location at this friendly hotel.”

Jan 29, 2008 by Pat from Sacramento, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of staff and nicely decorated.
• Wine hour should be from 5-7pm.

“Perfect location in union square.”

Jan 7, 2008 by Daniela from Valencia Spain, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cozy, nice atmosphere, wine hour at fire place, super friendly staff.
• It was just great!

“We really liked it. It's a nice mixture between old style San Francisco and young spirit (staff). Conveniently located. We surely would choose it again.”

Jan 4, 2008 by James from Corona Del Mar, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location is fantastic.
• Rooms were a little on the Spartan side.

“A nice hotel in a fantastic location. The wine and beer happy hour was a great add to an already enjoyable stay. The rooms are a little sparse, but comfortable. I would probably rate the hotel 3.5* rather than 4*.”

Jan 3, 2008 by Shirley from San Dimas, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff very pleasant and friendly, great location.
• The Hotel view.

“I really enjoyed my stay there, staff was very friendly and helpful, room was very clean and amentias hotel offered were great. Location was convenient close to shopping, restaurants and transportation.”