User Reviews for Extended Stay America Portland-Vancouver

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Nov 21, 2009 by Golden from Orem,UT
Overall Rating: 2

• Quick check in and helpful staff and full kitchen.
• No pool, hot tub, breakfast, gym, and had to pay for internet.

“It's close to the freeway and the full kitchen is nice but be warned, it is not family friendly and has no pool or hot tub, no breakfast, no gym and you have to pay for internet.”

Jan 7, 2009 by Carole from Lakewood,WA
Overall Rating: 5

• Very friendly.
• Small, uncomfortable bed, tiny bathroom, loud heating unit.

“The staff is very friendly and helpful, but you get what you pay for when it comes to the room. It's relatively clean, but not the most comfortable place you can stay.”

Aug 28, 2008 by Dwayne from Nanaimo, BC CA
Overall Rating: 2
Cleanliness:[2] • Staff:[7] • Location:[6]

• Nothing.
• Bed was extremely hard, unclean room.

“Unless you like sleeping on concrete and don't mind the hum from the refrigerator or the smell of your neighbors curry stay away.”

Aug 14, 2008 by Eddie from Monroe, WA
Overall Rating: 3
Staff:[5] • Location:[4]

• The price.
• The stairwells reeked of cigarette smoke.

“I have stayed with this hotel chain before and this particular location was sub par by every measure compared to our previous experience. The bed was hard and undersized. In general the furnishings and decor were not up to date. The room itself was clean and the lobby was attractive. However, the hallways and stairwells absolutely reeked of cigarette smoke (despite the fact that we were in a non-smoking area of the building). Within a few hours of arriving this had given me a terrible headache. The main benefit of extended stay is that each room has a kitchenette. Unfortunately, the kitchen accoutrements were sparse. I will avoid this location in the future.”

Jul 24, 2008 by Mark from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was clean, comfortable and in a great location.
• Typical amenities (i.e. shampoo, room service, etc.) don't exist here.

“This Extended Stay America was in much better shape than a previous one I had stayed at Cincinnati a month ago. The room was up to date, comfortable and nice. The location is great, you're about three miles from the Oregon border and 10 or so from Portland. The staff was friendly, including one who seemed to be concerned about explaining the differences between Extended Stay America's and typical hotels (they're set up for long-term stays and are more like studios, but you don't get the amenities one would typically expect from a hotel). Overall, this is a nice place for the budget minded traveler or the business person needing a place to stay while in town.”

Jul 24, 2008 by Cherlyn from Sammamish, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The view.
• Hard to find, roads are weird.

“It was convenient to were we needed to be. It was nice on the river! Enjoyed it!”

Jul 24, 2008 by Frankie from Lacey, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The kitchen.
• It had a weird smell but, it was clean.

“The room worked out fine, it was just a couple of hours, it suited my needs.”

Jul 22, 2008 by Jim from Hermiston, OR
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• We loved having the kitchenette with our small children.
• There was a big burn mark/tear on the chair in our room.

“We would recommend this hotel and would love to stay there again!”

Jul 21, 2008 by Kenneth from Seattle, WA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• The location was acceptable, since I had a car.
• Uncaring staff, poor bed, no shampoo, charged for internet.

“The hotel is too expensive for the level of service and comforts. It is not very clean (foreign hair in bathroom). The bed was thin, hard and creaked when sat upon. No shampoo in room - you can buy it from a vending machine. They also nickel-and-dime you for Internet access. There is no lobby to speak of. A drainage ditch runs down the center of the parking lot.”

Jul 15, 2008 by Marion from Yakima, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Very helpful and friendly staff. Great with directions.
• Location not easy to find, had to call for directions.

“Nice room with cooking facilities. Once we called for directions, we found it with not a lot of trouble. Be sure to take dish soap. Bed was very comfortable, lazy boy recliner was too. Price was very reasonable.”

Jul 10, 2008 by Rusty from Alpharetta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Well run, well located.
• Neighboring motels were a bit shabby.

“This is probably the Portland area, Extended Stay Americas. It's right off the I-205 Mill Plain Rd. exit. Quality seems consistent with the rest of the chain. I think it's slightly more convenient to inner Portland than the Gresham ESA and much better on location than Hillsboro.”

Jun 27, 2008 by Jennifer from Longview, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• The reception staff was great; my room was very clean, and the recliner was a huge plus.
• No continental breakfast or goodies at front desk.

“I had a great stay. Unlike some, my room was very clean, water pressure was fine, bed was comfortable, and I didn't care that the TV was small (25 inches?). I didn't need the kitchen area (although it was also clean), but that's not their fault.”

Jun 8, 2008 by Margaret from Reedsport, OR
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Location, desk service and staff.
• Cleanliness, no frills.

“We didn't realize that there were no frills, but that was again okay because of our cost.”

Jun 8, 2008 by Sachie from Vancouver, WA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[6]

• Kitchen.
• Check out time.

“Wish the check out time was later.”

Jun 2, 2008 by Lee from Pahrump, NV
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Big room with kitchen.
• Internet much slower than dialup.

“Pros: big quiet room with kitchen. Well maintained bathroom. Minor cons: Double bed comfortable but bigger memory foam bed would be more comfortable. Bathroom didn't have an exhaust fan. Internet slower than dialup. Summary: I liked it.”

May 21, 2008 by Jenille from Vancouver, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Low prices.
• Did not get to choose from list of like hotels.

“It was very convenient and located nicely.”

Apr 25, 2008 by Jeremy from Maple Valley, WA
Overall Rating: 3
Cleanliness:[2] • Staff:[4] • Location:[4]

• Check out.
• Room, cleanliness, security.

“Stay at your own risk.”

Apr 1, 2008 by Pam from Bend, OR
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[8]

• Easy to find. Had potential.
• Blood stain on the carpet. Not very clean in general.

“I would prefer not to stay in an Extended Stay America because I have had unclean dishes, bed not clean between guests-yuk! In other ESA hotels besides this one!”

Mar 14, 2008 by Phillip from Vancouver, WA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[8]

• Convenient location.
• Bathroom was dirty.

“Location is good, nice having fridge and accessories in room. ESA Vancouver needs to step it up on the cleaning end.”

Mar 7, 2008 by Mike from Hanville, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[6]

• It was a place to sleep.
• Beds were hard.

“It was clean and easy to get to. I wouldn't really want to have an extended stay. The beds were really hard.”

Feb 28, 2008 by John from San Leandro, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• close to everything
• Beds were too hard and uncomfortable.

“We love it here! Perfect location for our business. However I travel with my wife (spouse) we own our own business and travel a lot as you can see. Other than the beds (we need softer ones please) we really like it there.”

Feb 11, 2008 by Karen from Springfield, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large room, full kitchen and dishes, inside hall entrance well lighted parking lots.
• Limited cable. Full seventy stations would be very good.

“I have been staying at ESA properties for about ten years. But their prices are getting quite high.”

Nov 22, 2007 by Ramon from Vancouver, WA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• The hotel was clean and room was spacious. It had a kitchen to cook in.
• The bed creek and it felt old. Irritated my back.

“Hotel over all is a good. The management might want to take a look at the bed in the room I stayed in. If they just sat on top the will hear it creek loudly. It was safe area so I did not feel I had to worry about my car being burglarized. Staff was friendly.”

Nov 14, 2007 by P from Vancouver, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Good location.
• Better housekeeping.

“Cleanliness could have been better.”

Oct 11, 2007 by Karol from Campbell, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• The kitchen was nice to have in the room.
• Our floor was 1/2 smoking. Smoke doesn't stay where it's supposed to.

“The hotel is basic comfort. Yes there is a kitchen in the room. The bed was hard. The hall wall was filled with cigarette smoke which wafted in under our door. We just ate the cost of the 2nd night and went to stay in another hotel.”

Oct 3, 2007 by James from Bardstown, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Easy to find had kitchenette and was in a quiet.
• Night clerk wasnt easy to get a hold of.

“Great for business travels or those with children. I would stay again. Stayed at Esa's before I like them.”

Aug 29, 2007 by Jeff from Kcmo, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I liked and used the little kitchen.
• A few more dishes would have been nice.

“This hotel met my expectations. Staff was helpful.”

Aug 22, 2007 by Patricia from Federal Way, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, price.
• Bed was uncomfortable and very squeaky.

“Location and price for what we needed was perfect. The bed, however, was very uncomfortable and squeaky.”

Jul 22, 2007 by Darcy from Boise, ID
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good sized room, clean. Friendly staff.
• Overpowering cover-up smell in room to mask smoking smell.

“Easy to access from freeway, spacious and clean room with nice kitchen facility. Helpful and friendly staff.”

Jul 22, 2007 by Bruce from Allen, TX
Overall Rating: 8
Cleanliness:[4] • Staff:[10] • Location:[7]

• The staff was awesome!
• Hallway carpets were disgustingly dirty!

“Good location to Portland Airport and local restaurants & entertainment, with easy access too freeway.”

Jun 19, 2007 by Teri from Vancouver, WA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[6]

• The staff was very friendly and helpful.
• We wanted to upgrade to a room with 2 beds but they refused to do so ahead of time. The day of our stay those rooms were full, so we were out of luck.

“This is a "bare bones" type of hotel that is good for sleeping, although my bed was very noisy and uncomfortable. It was nice to have the kitchenette - but other than that, not the greatest choice. I wouldn't stay there again - it wasn't a good value at all.”

Mar 8, 2007 by Cynthia from Murrieta, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[5]

• Desk clerks were friendly.

“Hotel felt old.”

Sep 18, 2006 by John from Lakeland, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Convenient location.
• Everything OK here.

“Great! Fine! Great!”

Aug 16, 2006 by Lani from Riverton, UT
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• The helpfulness of the staff and the kitchenettes.
• Only dishes for 3 people in the kitchenettes--we had four people in our group--hard beds.

“Clean --staff helpful--great location--hard beds- kitchenettes-- good quality rooms.”

Aug 15, 2006 by Cathy from Shoreline, WA
Overall Rating: 7
Cleanliness:[5] • Staff:[10] • Location:[8]

• Staff very friendly and helpful.
• Tub was dirty.

“It was nice place to stay.”

Aug 1, 2006 by Lydia from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The staff was friendly and everything was neat and tidy.
• Can't think of anything.

“It was very well maintained and the hotel room was well equipped with everything. I needed to feel as if I were at home.”

1 of 1 people found this review helpful.

Jun 21, 2006 by Dat from Calgary, AB CA
Overall Rating: 7
Cleanliness:[7] • Location:[7]

• Friendly staff.
• No daily housekeeping.

“It is ok as long as you are alone.”

Jun 20, 2006 by Mike from Harrisburg, OR
Overall Rating: 2
Cleanliness:[1] • Staff:[10] • Location:[3]

• It was en route to where I was going.
• Room dirty, drug addicts in parking lot. Pillow small.

“No parking lot security, meth addicts hanging out in the parking lot. Room floor was not vacuumed, and there were only two very small pillows on queen size bed. Front desk leaves at 11:00pm after that 911 is your only help. I stayed at the Hilton in SeaTac for the same price as this hotel.”

Jun 6, 2006 by Kristy from Altus, OK
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Convenient location.
• No pool.

“Nice place, very convenient; no pool for the kids.”

Apr 22, 2006 by Patrick from Glendale, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[8]

• No maid service.

“This hotel is correctly placed as a "2-star", but the lack of any of the usual amenities, like daily maid service and refreshing of the towels, will make this group of hotels unsuitable for many travelers.”

Apr 12, 2006 by Karol from Campbell, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location.
• Shampoo and hair dryers are not provided. Appliances weren't functioning correctly.

“Bathtub was dirty when we checked in, no maid service for stays under 7 days. No shampoo, lotion, shower caps, or hair dryers in the room. You can buy a travel size bottle of shampoo for $2. Would have been fine had they informed me of this when I checked in, but I didn't figure it out till I ready to get into the shower and I didn't figure out that there was no hair dryer till I got out of the shower!”

Apr 8, 2006 by Warren from Spirit Lake, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Quiet, peaceful.
• Not the best service, short on help, or so it seemed.

“I would use them again, BUT I think that the employees were not to friendly, And they seemed to be short of help.”

Mar 28, 2006 by Patrick from Palmdale, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Convenient location, near freeway. Quiet.
• No daily maid service, no ambiance, VERY plain.

“If you're looking for price point and no frills, this hotel may be for you. Although conveniently situated near Fwy 205 for travel to Portland and Vancouver, WA, Extended Stay America lacks many of the basic services (like daily maid cleaning) that most travelers have come to expect.”

Mar 21, 2006 by Rick from Eugene, OR
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Absolutely nothing.
• Dumpster P/U at 3 am. Noise from other rooms (simply walking upstairs was heard), etc.

“Sleep in your car. You'll save money and probably get a better nights sleep. I was certainly cheated here. I expect at least a good nights sleep. The place was a dump besides. My mistake in a way I guess. I went for the two starn place.”

Feb 26, 2006 by Jeff from Loon Lake, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large room, clean.
• Nothing.

“Good location for me, close to a variety of eating establishments. The price was right.”

Aug 6, 2005 by Kim from Idaho Falls, ID
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Kitchenette, location in Vancouver

“I will definitely stay at an Extended Stay America again if the need arises.”