User Reviews for Doubletree Hotel and Exec. Meeting Center Portland-Lloyd Center

Research User Reviews for Doubletree Hotel and Exec. Meeting Center Portland-Lloyd Center (21-40 of 875)

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May 30, 2008 by Christy from Ontario, OR
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[3]

• Nice staff, easy express checkout.
• Parking garage expensive, small rooms, outdoor pool mediocre.

“Good- Nice staff, easy express checkout. Bad- Parking garage was expensive, small rooms, outdoor pool mediocre.”

May 29, 2008 by George from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great value. Friendly staff. Comfortable beds.
• Very Minor issue: Parking garage floor numbers out of sync with hotel floor numbers.

“Once a Sheraton, latter a Red Lion, and now a Doubletree, this hotel has been around for many years. However, it is well maintained, offering somewhat small, but comfortable rooms, and great beds.”

May 28, 2008 by Karine from Selah, WA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[2]

• Good location.

“This was the worst hotel experience I have ever encountered. The managers we asked to speak with were just as rude and unaccommodating.”

May 27, 2008 by Mike from Cleveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Free warm cookies!
• No free breakfast.

“I was very impressed with the staff of this hotel. They were very friendly, helpful, and competent.”

May 27, 2008 by Caitlin from Lynnwood, WA
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[8]

• Friendly staff.
• Small room; not many amenities for star level.

“Overall we were not extremely satisfied with the hotel. The location, however, was very convenient, and the hotel was quite clean.”

May 27, 2008 by Abdul from Pullman, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very nice location, next the mall.
• Charging for parking and to use the wireless internet. Room size, a queen bed for 2 adults and child.

“Very nice hotel and location. We enjoyed the stay. I thought the bed size (queen) is too small for 2 adults and child. I did not like charging for parking and using the wireless internet.”

May 27, 2008 by David from Portland, OR
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Cookies at front desk.
• Room very small no bath tub.

“This hotel has been around along time, it's time for a complete renovation, lobby extremely noisy at all times, and staff is always friendly.”

May 26, 2008 by Carol from Bay City, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[10]

• The bed was very comfortable.
• This hotel is nice; however, everything extra comes with a price, like parking is $18/night.

“The hotel is large, rooms are small, and bed is the highlight. Very comfortable. The problem with this hotel is the added expenses of having a mini-refrigerator, parking, and wireless internet.”

May 25, 2008 by Timothy W. from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location; Embassy Suites.
• Kitchen/room service was disorganized.

“A fine business location, and decent for a family as well. Kitchen operation needs improvement.”

May 25, 2008 by George from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Every single staff member went out of their way to provide exceptional service.
• Somewhat out-of-the-way location for Downtown-based activities.

“An older hotel that has been very well maintained through the years. What sets this hotel aside for excellence, is the incredible spirit and helpfulness of the staff. The Ritz doesn't do any better. Easy to reach by the train from PDX. Hats off to the staff at this hotel.”

May 17, 2008 by Stuart from College Place, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• The lounge was good as was the cafe, staff ok also.
• The rooms were below average for the $ spent.

“Our first room was missing the curtains, and was not clean. The second room (after we complained) wasn't much better. The bathroom mirror was dirty as was the back of the door. For the $ spent on this dive, we will certainly look around again.”

May 15, 2008 by Scott from Pendleton, OR
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[8]

• Room Service was great.
• Few comforts in the room, and not very clean.

“The bed was comfy, and the Food was good, but the room lacked things I've become used to; like a mini fridge, and bath tub. (we did have a shower) It wasn't worth the price, in my opinion.”

May 14, 2008 by David from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• The room seemed small.

“Location was convenient to train from airport and, for my wife, there was shopping across the street at a major mall.”

May 13, 2008 by Nettie from Corvallis, OR
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice lobby.
• My room did not have a bathtub, only a shower.

“As noted in the previous question, there was no bathtub in my bathroom. I requested one, but was told that there were no rooms with tubs available. This was a disappointment to me. Everything else was fine.”

May 13, 2008 by Vince from Delta, BC CA
Overall Rating: 1
Cleanliness:[1] • Staff:[10] • Location:[9]

• Free warm cookie at check in.
• Room was not clean or kept up.

“The hotel itself is nice however the room was in need of some maintenance. Shower did not drain, carpet not vacuumed, dust on headboard, tiles and sink in bathroom cracked or chipped, grout and caulking moldy.”

May 8, 2008 by Jamie W. from Richmond, BC CA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• I guess the price was okay.
• The room was too small. The room had a slight odor; the hotel employee serving me took forever to check me in and didn't seem to know too much.

“Hotel is old, rooms have musky smell, and hotel staff is not too helpful or friendly. Maid came into my room without knocking on door. Could have been embarrassing situation. Room was too small hardly enough room for a 3 people with one queen bed that seemed rather small. Washroom was not that nice.”

May 7, 2008 by Carolyn from Federal Way, WA
Overall Rating: 9
Cleanliness:[7] • Staff:[6] • Location:[8]

• Convincement.
• Food.

“Rooms were very clean, nice amenities.”

May 7, 2008 by Sam from West Richland, WA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The hotel staff treated my son as a person!
• We were supposed to have twin beds but had to have them bring a roll away bed in!

“Very easy to find, the staff was very helpful. Even though they were very busy. They still took the time and made sure to treat my 8 year old son like his own person!”

May 7, 2008 by Richard from Portland, OR
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[8]

• location. staff service was very prompt
• It's threadbare, and no baths, only showers.

“The hotel is poorly supervised. A man was using the hotel business center view porn on the public pc. There was not a very urgent reaction by the staff when notified.”

May 7, 2008 by Jim from Olympia, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very convenient location near light rail and convention center.
• $18 a day for parking.

“The room was small but very nice. The location is excellent with easy access to convention center and downtown. Parking was $18! Only a shower in bathroom, no tub.”

May 6, 2008 by Teri from Corvallis, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• No hassle.
• The parking was expensive and I wasn't aware that I would have to pay.

“The staff was awesome. It was quiet and I couldn't hear my neighbors or passersby which was great. Only problem was the cost of parking. I was bummed about that because there aren't many other options in the area.”

May 6, 2008 by David from Milwaukie, OR
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[8]

• Chocolate chip cookies.

“This hotel is undergoing renovation, chaotic atmosphere, needs more front desk help.”

Apr 29, 2008 by Lupe from Keizer, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was comfortable, neat and clean.
• No indoor pool or hot tub. Only an outside pool, not conducive to or weather.

“It was a nice stay. I was expecting two standard size beds in our room, which I didn't get. I tried to upsize, but was told they didn't have any. I told the counter person that I understood every room was two double-size standard. I was told otherwise. It was somewhat of an inconvenience since my son had to sleep on the floor.”

Apr 22, 2008 by Candace from Corvallis, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The location next to the light rail stop.
• The mildew in the shower and the tiny room size.

“If you're lucky enough to get a large room with a good view, it's not a bad place to stay. The Continental breakfast was ok, nothing to rave about. I think the entire hotel should be nonsmoking if it isn't already, that parking should be free, along with Internet service. Come on, keep up with the rest of the smart hotel chains in Portland and don't nickel and dime your customers to death.”

Apr 22, 2008 by David from Issaquah, WA
Overall Rating: 5
Cleanliness:[10] • Staff:[6] • Location:[6]

• The bed was very comfortable.
• High parking fee. High internet-use fee. No pool access. No bathtub in room.

“It looks great from the outside, and the lobby is most impressive. The room itself was tiny, cramped, and the hotel was generally lacking in most things I find desirable in hotels. There was no pool available, because it is only open for a short season. There was not even a bathtub in the bathroom! Fees - The parking fee ($18 normally) was ludicrous, but can be avoided by parking on the street or in a separate parking lot and using the bus system. Meters are free after either 4 or 6 pm, I don't remember, until 8 in the morning. Parking at meters is a good idea. The high fee for internet service is absurd, but can be eluded as your average Wireless laptop can pick up several separate wifi locations and connect to them at no cost. Such pathetic fees make you nervous to use the paper cups or sleep in the sheets, lest there be another hidden fee behind it.”

Apr 20, 2008 by Pamela from Lagrande, OR
Overall Rating: 2
Cleanliness:[10] • Staff:[3] • Location:[10]

• Leaving it.
• Too small. Hidden charges for parking.

“This was a first time staying at the Double Tree Hotel. Since it was a three star hotel, I was expecting something fairly nice. My husband and I walked into the room, and was very dissappointed in how tiny the room was. We had to wait for each other to walk by the bed which was crowded by a desk across from it and barely room enough. It was unbelievably small. The bed was comfortable though. There were bus loads of kids arriving at the hotel for some school function, and the kids were coming from all over the state of Oregon. It was so crowded with kids running all over the hotel, and we had to wait for a very long time to get on an elevator. At night we could here them running down our hall then making so much noise in the room next to us, which had a door that opened to that room, making me believe the sounds were more magnified. The lobby was full of school kids coming and going. We put up with the kids for two days. It was a turn off. Then the final thing that really bothered me was the hidden cost of parking. For the honor of parking at the Double Tree Hotel, we were charged $18.00 a day. That was the first time I was charged for parking at a hotel. I will never stay at the Double Tree again. I was excited at the beginning, but everything was such a turn off. The nice thing about DoubleTree was that I didnt stick around the hotel for long. It was horrible.”

Apr 5, 2008 by Jasmine from Port Moody, BC CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Freshly baked cookies upon check-in. Great front desk staff - made excellent dining recommendations. Great location and neighborhood.
• Housekeeping staff were loud. Renovation mess was throughout the halls and common areas other than the lobby.

“I would definitely stay here again. The location was great - lots of little shops and great restaurants within a few minutes walking distance. The front desk staff was extremely amiable and helpful. And, you can't beat delicious freshly made cookies! The hotel was undergoing renovations while we were there, so there was a lot of Reno-related mess, and consequentially, the appearance of the hallways and other common spaces was very lackluster. The main lobby was quite nice, though. Also, the housekeeping staff was very loud first thing in the morning, and I had to ask them to be quiet (they did). Other than that, the only thing that would have made our experience better would have been glasses of milk with our cookies.”

Apr 4, 2008 by Coco from Costa Mesa, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Close to convention center and shopping mall.
• Very dirty, expensive parking.

“I'm very disappointed with this doubletree hotel. I've been many of them, but this is the worst. Dirty room, dirty bathroom, towel smells very bad, room is small and smells bad too. I can't believe there's a used soap bar in the bathroom; the cleaning staff just put a new soap bar box on top of the used one. That's totally disgusting. Will never stay there again.”

Apr 4, 2008 by Mike from Bellevue, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Slept well on comfortable bed, with ample surroundings!
• No Pool or Hot Tub.

“Great, especially great value. Once the pool and Hot Tub are fixed, it shall be a Premier Downtown Portland establishment.”

Apr 3, 2008 by Bob from Mount Vernon, WA
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[9]

• Good location, main area upscale.
• The rooms they give you are small standard 2 or less star.

“Nice facility but the standard rooms are 2 or less star rooms. I had to pay $15 per day for an upgrade to a 3 star room. $9.95 per day for internet (I talked them into free with upgrade) They charge for parking $18. For one night $9. The rest of the nights.”

Apr 3, 2008 by Valerie from Aumsville, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Most comfortable hotel beds ever.
• Gym was being remodeled, and no alternative offered.

“We were greeted the instant we entered and only encountered friendly, helpful staff. The rooms were clean and very comfortable. The location was ideal for the planned activities of my family. We definitely will be back!”

Apr 3, 2008 by Tim from Warren, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Staff.
• Had to pay to park; no free internet in the room.

“Friendly and helpful staff, nice view, clean room, convenient location, I'll come back.”

Apr 3, 2008 by Nancy from Eugene, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The guy at the reception desk was very friendly and funny - good cookies, too.
• We stayed in a very, very small room.

“We went to Portland for a Bruce Springsteen concert. The hotel was walking distance to the Rose Garden and a fine place to spend the night.”

Apr 2, 2008 by Mary E. from San Francisco, CA
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[6]

• Hotel staff is very nice/accommodating, and it is right next to the MAX.
• Older hotel, worn rooms and furniture, our first room had a big pipe leak in the bathroom.

“The first room smelled musty and had a big leak in the bathroom from an overhead pipe. We called and asked for a new room, which the staff was very nice about. Our second room was ok, but old and worn. We stayed at the Holiday Inn a few blocks away and it felt much newer. This room did not have microwave/refrigerator (which H.I. did). Family-friendly, gave us chocolate chip cookies when we checked in. Main concern: the hotel needs a remodeling/update ASAP.”

Apr 2, 2008 by Flora E. from Seattle, WA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Close to mall.
• Small room/tight spaces.

“It would be nice if there is at least a fan in the bathroom. Very tight space, good for 1 person only.”

Apr 2, 2008 by Craig from Tacoma, WA
Overall Rating: 3
Cleanliness:[6] • Staff:[4] • Location:[6]

• Extra charge for parking and internet.

“Small room (again), coffee maker didn't work nor did the replacement maker. Loud neighbors after the bars closed woke me up, I called and complained to the desk; security took 40 minutes to respond.”

Apr 2, 2008 by David from Marblehead, MA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• Location.
• Smoke-smell in room, gloomy ambiance, cold, hair in glass in room, dirty coffeemaker and cups, wireless access only in freezing lobby, not in room.

“Terrible. I would not recommend this, Portland has so many nicer places to stay.”

Mar 31, 2008 by Chris from Daly City, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[7]

• View is excellent.
• Charge more than its worth, building is too old, staff left damage glass cup in room.

“This hotel charges upgrade fee for a group more than 2 people without posting the fee on their website.”

Mar 28, 2008 by Julia from Tacoma, WA
Overall Rating: 6
Cleanliness:[2] • Staff:[6] • Location:[7]

• Location. Parking was cheaper on weekends.
• Floor we were put on was under construction. They wanted an upgrade fee to have a bathtub.

“On a previous stay we found this hotel excellent. This time, the room was small, the floor lobby and the other hallway on our floor were under construction, and there were no safety bars in the shower.”

Mar 26, 2008 by Wende from Medford, OR
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• The bed was horrible and the room service trays sat in the halls a long time.

“This is a beautiful hotel in a great location, but the first night was very long because the mattress was in horrible shape and was very uncomfortable. We asked to be moved the next day, and received a room that was much smaller, but the bed was much better. The hotel also charged an extra $9 per night for parking which we hadn't expected.”

Mar 26, 2008 by Xander from Los Angeles, CA
Overall Rating: 6
Cleanliness:[3] • Staff:[6] • Location:[7]

• Location was okay.
• Parking cost per night increased price.

“Okay hotel but costs of parking, dirty basin covered with hair from previous guest, and broken thermostat makes me rate this hotel as Fair. While an upscale brand and pretty good location, the considerations mentioned above makes me seriously consider whether to choose this place again.”

Mar 26, 2008 by Ethen from Medford, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, 5 star, polite, easy access, close to everything.
• Additional pay for parking.

“Great hotel, would love to stay there again, had to pay for parking but not bad.”

Mar 25, 2008 by Brandon from Talent, OR
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[8]

• Warm cookies at check-in!
• Room was very old fashioned, and towels and shower floor were stained yellow. Disgusting.

“I'm not sure if our room was representative of the entire hotel, but the floor and room we stayed in were very old-fashioned. We were comfortable, but the shower floor and my bathroom towel had yellow stains on them. Also, the 2 coffee cup lids supplied in the room were dusty and dirty.”

Mar 25, 2008 by Matt from Salem, OR
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Staff was very friendly; large room.
• A bit loud.

“Great location right on the Max line and friendly staff.”

Mar 25, 2008 by Julane from Bend, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The pleasant feel of the lobby and the homemade chips at the Mexican restaurant- yum!
• I had to pay $15 a night to get another queen bed and a pool would have been nice.

“It was clean and comfortable. Everything extra costs extra, including internet in your room. The lobby area was warm and inviting, and the staff was friendly. The location to the MAX was key, and since the pool was outside and under construction we went to Lloyd Center for entertainment. The homemade chips/nachos at the restaurant were awesome!”

Mar 22, 2008 by Mel from Bellingham, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Cookies were delicious!
• Old and needs to be updated.

“This hotel is conveniently located, but it is in dire need of an update. Rooms are small but was adequate for our sightseeing purposes.”

Mar 20, 2008 by Keith from Seattle, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Price.
• Bathroom small, toilet was right at the door, had to leave door open to use bathroom.

“Good hotel, convenient to Lloyd Center.”

Mar 20, 2008 by Frank from Vancouver, BC CA
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[10]

• Nothing.
• Staff is not attentive.

“Ventilation fan in the washroom is not working. Called the front desk twice. Nobody bothered to come check it out.”

Mar 20, 2008 by Louie from North Bend, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location for what we had to do in Portland.
• Paying for parking plus it took 30 minutes to get out of parking lot due to convention.

“The desk clerk was very helpful as we had driven 200 miles and had dinner engagement that evening, so we wanted to rest prior to dinner. She moved us to great room so we could rest, and we had excellent dinner with our future in-laws.”

Mar 14, 2008 by Lori from Allison Park, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, great facility.
• Slow elevator.

“This hotel was in great location close to transportation and local businesses, convention center. The room was very comfortable, staff was great.”