User Reviews for Residence Inn Portland West

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Jun 6, 2007 by Keith from Bothell, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• The free breakfast and the size of rooms.
• Old style furniture.

“Great value for the money, clean, friendly, convenient. Big room with ample space for a longer stay. Close to shopping and restaurants.”

May 11, 2007 by Scott from Shelley, ID
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room had armchair along with a hide-a-bed for daytime sitting.
• Not notified that no pool was available at this time.

“Stay was enjoyable except for no pool available for thru children. Breakfast was great and staff were friendly, also soy milk was available upon request for my boy who is allergic to milk.”

Apr 13, 2007 by J from Pasco, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was clean friendly convenient and centrally to most everything I was doing.
• Outdoor pool was not opened at the time we went.

“We all enjoyed our stay at this hotel the staff was very friendly and helpful made you feel welcome. I.”

Apr 8, 2007 by George from Lewiston, ID
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent room and services.
• Nothing.

“Great place to stay - even gave us popcorn to make in the microwave!”

Feb 25, 2007 by Ken from St Clair, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Very nice breakfast buffet - one of the best I have seen.
• Requested two beds, clerk was a bit short and stated - you have a queen and a fold out couch. Nothing further, nor any personality to the answer.

“Clean, quiet facility located about 20 minutes from downtown Portland. Very nice breakfast buffet. Newer / re-conditioned facility that would be good for a business traveler or family on a budget. Desk staff is adequate, but not that friendly or outgoing either.”

Feb 4, 2007 by Jenny from Bend, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They have a really nice complimentary breakfast in the morning.
• Nothing.

“I really enjoyed my stay at this hotel. The staff was wonderful. Location is handy. Complimentary breakfast was very nicely put together.”

Jan 24, 2007 by Jerry from Corvallis, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• "Convenient and cost effective.
• The directions were not good, I had to call.

“I would stay there again in an instant.”

Nov 21, 2006 by Ron from San Francisco, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[6]

• Very clean comfortable room, news furnishings, well maintained.
• I had to pay for parking, at a 2.5 star. And they ran out of spots.

“Located near just about nothing except a couple of fast food places, this 2.5 star charges nine bucks a day for parking - at a 2.5? Even worse, they run out of parking spaces sometimes. There is a restaurant downstairs - good - but no room service until after 5:30 - bad. Staff didn't know the area at all.”

Nov 20, 2006 by Ron from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quiet, room was large, they provided popcorn.
• Layout is confusing, hard to tell where to park to be near room.

“Close to highway 26 but in a quiet location, this hotel is close to a shopping mall and several restaurants. Room was large, everything was very clean, and the windows opened for fresh air. Free Internet was nice, but the connection speed was very slow, a problem for some business travelers. Desk staff was quite nice, overall an excellent facility.”

Nov 16, 2006 by Jennifer from Richmond, BC CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• We just love the cleanliness and the homely atmosphere of the hotel. It's our home away from home.
• Actually, we have nothing to complain about.

“We certainly enjoyed our stay in the hotel. It was just like an extension of our house. My daughter just couldn't wait to go back to the hotel every time we were out. The staff is excellent and courteous. The hotel was very neat and tidy. The space was just right for us, not too small and not too big for our family of 3. We would choose this hotel again in the future.”

Oct 25, 2006 by Dave from Edgewood, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free breakfast buffet was excellent.
• Nothing.

“A selection that 99.9% of travelers will be happy with.”

Oct 20, 2006 by Ken from Sherwood Park, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean ,good location, friendly staff, very good hot breakfast buffet included.
• I was not allowed to change my room from 1 queen bed to 2 doubles.

“We had 4 people in our party ( 2 rooms). We are all in agreement that this hotel is an excellent value and quality, and we won't hesitate to book again”

Aug 23, 2006 by Alex from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel room had a living room and kitchen.
• Nothing

“This was the nicest hotel I've ever stayed at, was in lines with my stays at hotels in London, Paris, and NYC.”

Jul 27, 2006 by Kari from Tempe, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was exceptional. Free breakfast was phenomenal Rooms was HUGE and very comfortable. LOVED IT!!
• The street is not well marked. Had to detour quite a bit to find the hotel. Can only be accessed on one side of the street.

“Though difficult to find, the Residence Inn Portland West is worth the effort. Well decorated rooms and bathrooms accommodate many travelers. Complimentary popcorn and a luxurious breakfast in the morning make you wish you were staying longer. In the middle of the complex is a play pool and basketball court as well as many sitting areas to enjoy the green surroundings. The rooms are well decorated and homely. The staff is exceptional and genuinely want to make your stay comfortable and easy. The free breakfast in the lobby is gourmet and the food just keeps coming. We would love to stay at this hotel again. They were great with our 3 small children and very helpful with directions to other destinations and even answered map quest questions.”

Jul 20, 2006 by Vaughn D. from Redmond, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We had a very comfortable stay. It was quiet and close to all the things we had to do.
• Nothing.

“I feel this hotel was better than a 2+. There are no negatives from us as a retired couple who travel a lot!!!”

Jul 14, 2006 by Matt from Santa Clara, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Excellent Bedding.
• Too many kids.

“Convenient location: theaters, food, shopping within walking distance. Excellent FREE breakfast buffet. Comfortable room, surprisingly nice bed, and clean bathroom. They even have a convenience store that has beer, wine and sandwiches highly recommend, great for the value.”

Jul 12, 2006 by Moty from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was great.
• nothing.

“Its a great hotel, very clean great location within the area.”

Jun 8, 2006 by Bob from Spokane, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Capable, friendly staff.
• Nothing.

“Excellent facility. Great Location. Helpful Staff.”

Mar 27, 2006 by Sharon from Hiawatha, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The location was situated around malls and many restaurants.
• It was hard to find, because I didn't see the street name easily.

“I loved the set up of this hotel. I had plenty of room and privacy, yet access to the workout room and other parts of the hotel. I liked the fact that though the pool was closed for the season, the hotel had two outdoor hot tubs available for use all year round.”

Mar 23, 2006 by Tonuah from Redmond, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and friendly.
• Nothing.

“We both enjoyed our stay. We needed to get away and enjoyed this hotel because it was a home away from home. The staff is very friendly and met all of our needs. I would highly recommend this hotel.”

Feb 22, 2006 by Jane from Bothell, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• I made use of the exercise room and the hot tub. Both were very nice.
• We had some difficulty finding the hotel upon our arrival in town.

“This hotel exceeded our expectations and was a great value especially with the generous breakfast.”

Jan 17, 2006 by Pam from Sweet Home, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Extremely friendly and accommodating.
• Nothing.

“I would recommend to associates, would like to stay there again if I am in the area. Wonderful service and large breakfast. Pie in the evening.”

Dec 29, 2005 by Sandi from Prineville, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful linens. Very large room.
• Bed was hard.

“Lovely place to stay. Convenient to major shopping and business centers. You will get a nice large room with full kitchen, desk, living room with fold out. The wonderful linens on the queen bed almost make up for the firmness of the bed. You will find helpful staff, a small necessities store, business center and wireless high speed internet. Overall a great business travelers home away from home or the perfect place for a nice getaway for mom and dad.”

Dec 14, 2005 by Jeannie from Tillamook, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were very impressed with our whole experience in this hotel.
• Nothing we did not like.

“Very Clean and Comfortable. We would like to stay there every time we spend an evening in Portland.”

Jun 30, 2005 by Norma from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was spotless. Breakfast was superb.
• No complaints.

“We had a very comfortable and enjoyable two-night stay. Everything we wanted, and then some, was thoughtfully provided. The room was spotlessly clean. The staff were all very courteous, helpful and pleasant. The complimentary breakfast was billed as Continental but was very sumptuous and had something for everyone. I'd highly recommend it.”

Mar 12, 2005 by Ed from Normandy Park, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and the accommodations were outstanding.

“The hotel is conveniently located to business and shopping, and has easy access to a major thoroughfare. The rooms are nicely appointed and well equipped with kitchenette and appliances. The staff offers warm hospitality which enhances the diverse accommodations and services offered to the guests.”

Feb 23, 2005 by Tim from Lacey, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• We really enjoyed the sport court
• The pool was closed

“It was great and the people treated us wonderful”

Feb 21, 2005 by Michael from Renton, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Nice and quiet.
• $12.99 for a pay per view movie!

“Quiet setting, very clean. Great to have a full kitchen. We cooked and saved a bunch of money.”

Feb 7, 2005 by Jani from Phoenix, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“The breakfast bar was the best. Scrambled eggs, sausage, biscuits, gravy, waffles, bagles, assorted breads, rice, oriental toppings: something for EVERYONE!”

Dec 1, 2004 by Steven H. from Bellingham
Overall Rating: 8

“I stayed 4 nights at this establishment. The suite size of the king bed unit was great. No complaints. Overall it was a very nice place for what I paid. But they had a problem with the hot water in my unit, where it was impossible to take a decent hot shower of over 5 minutes in length. They adjusted the temperature on the hot water heater and it was better, but still not the way I like it, or the way it should be.”

Nov 30, 2004 by Marshal R. from Chiloquin
Overall Rating: 10

“This was one of the nicest motels we have ever stayed in, and we stay in a lot!!”

Nov 10, 2004 by
Overall Rating: 10

“We again had a wonderful room with all the amenities. Thanks for your help.”

Sep 9, 2004 by Lisa H. from Idaho Falls
Overall Rating: 10

“The Residence Inn Portland West was a very comfortable hotel with every amenity needed. We especially liked the convenience of the kitchen which, by the way, was stalked with popcorn, coffee, mints, and all the cooking supplies necessary to have stayed a month!”