User Reviews for Hilo Seaside Hotel

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Nov 21, 2009 by from Kaneohe,HI
Overall Rating: 9

• Homey feeling.
• None.

“Like the local, home like feeling.”

Sep 28, 2009 by Marge from Franktown,CO
Overall Rating: 8

• Price and location.
• Rooms crowded together.

“Hotel was clean. Good bed. Very friendly staff. Kind of small and dreary, but a good value for the price.”

Aug 21, 2009 by Veda from Burnaby,Canada
Overall Rating: 8

• Clean hotel and great friendly service.
• On the old side and could be more modernized, hard to carry heavy luggage up the stairs.

“Hotel is old but was clean. Beds were comfortable. Garden was very attractive.”

Jun 22, 2009 by Ned from Austin,TX
Overall Rating: 1

• Small musty room with no view.

“Some rooms in this hotel might pass for 2 star quality. But there is a basement wing in the hotel, where customers seems to be housed, that is not 2 star in my opinion. The rooms are very small, smell musty and there is no view. The pool was never open. The hotel was not that full. I asked if I could upgrade my room for an additional charge and was told no.”

May 29, 2009 by Prestine from Kihei,HI
Overall Rating: 8

• Price of room was well worth the stay, friendly staff.
• The check-out had no receipt for me, but needed my credit card for transaction?

“Usually stay at this hotel when in Hi lo. Great location from the family house and dining. Always a pleasant to stay here.”

Jan 6, 2009 by Jane from Venice,CA
Overall Rating: 9

• Wonderful staff in a great location with good, clean rooms and facilities in a tropical environment.
• Rooms were a little small, restaurant was overpriced, other guests were a little noisy.

“We have a wonderful stay. The hotel staff was very accommodating and kind. Everything was very clean and the location was excellent - right on the water and walking distance (2 miles) to downtown. The restaurant was overpriced and the food was not delicious. There was no continental breakfast. The rooms were a little small. Everything was a little soggy from all the rain.”

Nov 16, 2008 by Annie from Vancouver,Canada
Overall Rating: 7

• It was a great location - very close to downtown where we enjoyed black & white night, Hilo Farmer's market, Coconut Island.
• It is very old establishment. There were no elevators.

“It is very centrally located and a close drive to many attractions - downtown, Hilo Farmer's market, Coconut Island, volcano, waterfalls, etc. Although it is quite old, it was very clean, and there were no cockroaches which we were worried about before our arrival.”

Sep 15, 2006 by Julia from Palo Alto, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Convenient (1 mile away) to airport.
• Parking on a Friday night was difficult.

“We stayed in the Hilo Seaside Hotel for one night prior to our departure out of the Hilo airport. The room was very clean, but I probably would not stay there for an extended amount of time. The room had 70's-style shag carpeting! We arrived on a Friday night, and there was very little nearby parking. I would recommend this hotel for a short stay near an airport.”

1 of 2 people found this review helpful.

Sep 1, 2006 by Gregory from Wahiawa, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The steak at the restaurant was excellent.
• Steps.

“Very friendly front desk as well as maintenance staff.”

0 of 1 people found this review helpful.

Aug 19, 2006 by Jeff from Monterey, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff.
• Nothing.

“I stayed here for 8 days. Great location, great staff, great rate, and good food in the restaurant. It fit my needs perfectly.”

0 of 1 people found this review helpful.

Aug 18, 2006 by Arun from North Potomac, MD
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[5]

• Location and friendly behavior of the hotel staffs.
• Parking arrangement and surrounding of the hotel.

“Hotel is conveniently located near the airport and other tourist activity. Hotel staffs are very friendly. Hotel's parking arrangement is not satisfied. Good value for the price.”

2 of 2 people found this review helpful.

Jul 29, 2006 by Robert from Honolulu, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Located on Hilo Bay , has a good restaurant friendly.
• Packing suitcases up stairs to 2nd floor.

“I would stay here again in the future. We have stayed at sister hotels on neighbor islands and enjoy the Kamaiaina (local) atmosphere. Value for cost is very good. Rooms are clean and beds comfortable.”

Jul 15, 2006 by Marsha from Santa Rosa, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly, helpful staff; late check in; allowed to store extra suitcase (w/dive gear) near office instead of dragging to room.
• No elevators, must "hop" suitcases up couple stairs, limited parking.

“Older hotel, very simple rooms and no frills but clean and staff was helpful. Very near Banyan Drive and w/I walking distance to restaurants Ken's Pancakes, Harrington's and Coconut Grill. Parking tight so take all valuables out of car as you may end up across street (also patrolled by security; nice pool area but limited hours are 10 am - 6 pm; some rooms have view of ice pond out front and a limited view of Hilo Bay across street. Later check in (11:00 pm) was not a problem. Very close to airport which was convenient but could hear a lot of air traffic (helicopters) traveling in the sky. Overall, the hotel served its purpose which was to provide a simple place for us to stay for a night in Hilo prior to traveling to other areas of the island.”

2 of 2 people found this review helpful.

May 24, 2006 by Anita from Berkeley, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Beautiful lobby and location near to airport. Restaurant attached.
• Noise from neighbors audible all night, from TV sets to yelling to 5 A.M. loud talking. Over flight path at one point.

“Price is right but noise factor of nearby roadway, other guests and airplanes at play. Rooms adequate but no coffee in either room or lobby for travelers!”

May 23, 2006 by Bill from San Francisco, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Convenience of restaurant, close to downtown Hilo and University.
• The rooms are a little seedy-out of date, and loud Airport noise on occasion.

“The Seaside Hotel is old, but reasonably well maintained, as long as you don't look to carefully. Some of the rooms are newer, and perhaps a little better. It appears to be a place where locals from Hawaii, and senior tours come to --so it is less expensive than the others along Canyon Drive. It is not a place I would use as a vacation spot, but for work it is just fine.”

May 16, 2006 by Marty from Boulder City, NV
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• While the property is "old", it's well maintained and thoroughly clean.
• The parking was a little short.

“ Though "old", the hotel is well maintained, i.e. walls and ceilings were painted recently and the carpet, bathroom, etc. were thoroughly clean and everything was working.”

1 of 1 people found this review helpful.

Feb 13, 2006 by Martin from Toronto, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Reasonably priced, easy to get to, close to the airport.
• Old, outgrown its location, the surrounding area is overcrowded with guest's cars.

“Friendly staff, good prices. Hotel is old and in need of some freshening or renovations. The number of guests with cars seems to create havoc in the area because of insufficient parking space, cars tend to take over some public space.”

Feb 8, 2006 by Bob from Seattle, WA
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[10]

• Location.
• Very noisy and dated and dingy rooms.

“Very unlike it is sister hotel in Kona, this one was very noisy and trashy.”

Jul 24, 2005 by Roger from Encinitas, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Questionable earthquake stability, occasional airplane noise

“This is a pleasant, Hawaiian-owned and operated hotel located on Hilo Bay. The grounds include a koi pond, fern alley, and swimming pool area, and there is a spacious, open reception area. The attached restaurant serves good, reasonably-priced food including local specialties. The hotel is close to downtown, the port, and the airport.”

May 31, 2005 by Shirley from Pensacola, FL
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[7]

• Lobby design is guite interesting, restaurant excellant
• Lack of room amenities

“Near the Hilo airport, not in the tourist area; older hotel; room and lobby tastefullly decorated. Noise level in guest quaters kept to a minimum. A very good value for the money in Hawaii. Room had very few electrical outlets.”

May 12, 2005 by Olav from Sumas, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, quiet, well-appointed room for the money.
• Not enough parking spots

“Good room for the money. Near the beach & about 3 miles from downtown Hilo. Friendly staff, convenient location. Building somewhat old, but well-kept. Insufficient parking for guests.”

Mar 9, 2005 by John from Ashland, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• nice staff
• can't think of anything

“Nice, affordable and friendly!”

Feb 23, 2005 by Patricia from Placerville, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[5] • Location:[5]

• Friendly, attentive native Hawaiian staff and mgmt
• Insufficient parking, no ramps to roll suitcases anywhere

“Hotel strategically located near airport, downtown, major access roads, restaurants and other major hotels. Clean, roomy facilities with friendly, attentive native Hawaiian staff and management. Crowded parking conditions may lead to parking along the street around the block (but no farther than large hotel lots anyway). Prepare to haul suitcases over several small sets of stairs (2-5 steps each) entering the hotel and getting to your room.”

Feb 11, 2005 by Xin from Summit, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[9]

• friendly staff, beautiful surrounding enviornment
• unclean smelly rooms

“If you are looking for a decent clean hotel, I would recommend to chose 3 star and above.”

Jan 27, 2005 by Christine from Kendall, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great Location, Great Price, Very Clean, Nicely Decorated
• A lot of stairs, The pool hours were too short 9-6.

“It has a feeling of Hawaiian Heritage, with its wood carvings and Hawaiian prints. But a little updating wouldn't hurt.I think that the tile looked very new however the carpet needed replacing. The staff was friendly and helpful and the rooms were clean. I loved the pond in the front and the view was awsome.”

Sep 25, 2004 by Mel M. from Houston
Overall Rating: 8

“Excellent location, very easy to find from airport. Attractive, clean and a very courteous staff.”