User Reviews for Outrigger Reef on The Beach

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Nov 1, 2007 by Jan from Lakewood, WA
Overall Rating: 8
Staff:[8] • Location:[8]

• The remodeled room was comfortable and spacious.
• The construction noise started too early.

“The remodeled rooms are very comfortable. It's great to have a Starbucks and jamb juice in the entrance. Being able to walk directly to the beach is great. The location is also nice in the sense that you can walk to most anything in Waikiki and it's easy to access the freeway for other island excursions. The parking charge ($25 daily) seems steep but I think it might be typical for the local hotels.”

Jun 14, 2007 by Cindy from North Richland Hills, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Newly redecorated beautiful rooms.
• Ongoing renovation of parts of the building, 1 elevator not working.

“Friendly staff, lovely rooms with beautiful beach view, nice beach, convenient location, relaxing atmosphere, nice complimentary activities (lei making, hula lessons, plant walk, name translated into Hawaiian).”

Dec 27, 2006 by Alice from Woodland, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[8]

• Location right on beach.
• Room was in terrible shape. Ceiling crumbling above us! Construction everywhere. Noise.

“What a disappointment. This hotel was hard to get to on the day we arrived. There was construction going on and there was no way to enter the "drive-up" part of the hotel. After four attempts (driving around and around the blocks), a construction vehicle was moved and we were able to drive up to the hotel entrance. This took over an hour. Upon check in we were informed that we could not use the room we had booked because we had our toddler with us. We explained that he did not need a bed (we travel with bedding for him) and that I was fully aware that we would likely receive a room with only one bed (which was fine with us). The upgraded room was falling apart. Stained carpets, and if you moved the curtains, pieces of ceiling fell down on the hide-a-bed below the curtains. You can't adjust the air conditioner. It's either high or low no temperature control. We would have preferred to have the fresh air with the window open, however there was so much construction noise during the day, and traffic noise in the evening. The pool was much too small for such a large hotel. Once the beach-front wing remodel is completed and occupied, the pool area will not suffice or meet the needs of customers wanting a break from the beach (example: windy days or when the ocean is especially cold).the location is top-notch! This alone saved the hotel stay. The restaurant next to the pool had reasonable prices for breakfast and very delicious macadamia nut pancakes. Absolutely the best I have ever had.”

Dec 27, 2006 by Mei from West Covina, CA
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[7]

• Nice garden.
• The staff is not friendly.

“The room and the facility don¿t look like a 4 star hotel at all.”

Dec 25, 2006 by Keith from Morro Bay, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[5]

• Staff.
• Small room, no baths in rooms (showers), dingy in need of redo.

“The outrigger reef is in the process of a renovation and is not at a 3 or 4 star level during this time. If you want that experience, stay somewhere else.”

Dec 24, 2006 by Susan from Kailua Kona, HI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Old.
• Old.

“They are currently upgrading this hotel. Had we known this we would not have booked it. Our room was extremely old and there was no bath tub.”

Dec 22, 2006 by Muriel from Langhorne, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[7]

• Staff was friendly and attentive
• Furnishings were old and dated

“This hotel was fine, but we expected it to have a nicer quality to the decorating.”

Dec 22, 2006 by Chris from Phoenix, AZ
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[6]

• Song bird restaurant.
• Rooms - no internet, bathroom too small with no shelves, dirty carpet.

“Low quality hotel with good restaurants although there is a problem keeping birds out of the open-air restaurants/bars. Close proximity to beach and shopping. Hotel room outdated and in not very good condition. Small rooms, outdated bathroom with fixtures that need to be replaced. No shelves in bathroom so toiletries have to remain in travel bags. No hair dryer. Bad carpet. Looks as though no reinvestment of profits goes back into keeping the hotel up-to-date. No internet access in rooms is so 5 years ago.”

Dec 21, 2006 by Monica from Fremont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, services they provide to their guests, nearby restaurants and stores.
• Paying for use of the internet in the business center.

“This is an excellent hotel and guests should take advantage of its location and that there is literally a reef and beach just steps from the hotel.”

Dec 20, 2006 by Sandy from Smithtown, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and public areas.
• Room needed to be upgraded.

“The staff was friendly, the location excellent. Construction noise during the day would have been annoying if we did not go out touring. Eating at the restaurant poolside was relaxing and service was very good. Buffet was average. Room was nothing special.”

Dec 12, 2006 by Dean from Altadena, CA
Overall Rating: 0
Cleanliness:[5] • Staff:[8] • Location:[6]

• The staff was great.

“The property says that they will be remodeling and hopefully that will increase their rating.”

Dec 7, 2006 by Martie from San Bruno, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Old decor very plain and simple not a 4 star rating hotel.

“I overpaid for the hotel, it is not a four star rating, correct rating is between to 2.5 to 3 star rating. Bottom line, I overpaid for the room.”

Dec 6, 2006 by Rebecca from Roseville, MN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location - right on Waikiki beach.
• Construction on the street started early - 5am.

“This is a great hotel. The location is great - right on Waikiki beach. We enjoyed eating and having a drink at the restaurants which were also right on the beach. We also were grateful for the hospitality room since our flight left at midnight - it was nice to shower later in the day.”

Dec 6, 2006 by Jamie from Ogden, UT
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[8]

• Room was very spacious.
• Room was outdated and old.

“This was an ok hotel. The room was very spacious but also old and outdated. There was construction everywhere we turned which was a turn-off. The staff and services were good for the most part. Overall, I was pleased with our stay.”

Dec 5, 2006 by Sandy from Draper, UT
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great location close to the beach with affordable restaurants and a good variety of close activities.
• The rooms were not very nice and had a very "golden girls" decoration and furniture style. Quality of room was low.

“This hotel is in a great location and has plenty to do both at the hotel and within walking distance. It is family friendly and had pretty good restaurants. The rooms leave quite a bit to be desired if you are expecting a "resort". They are very "days inn". Overall the hotel is nice, but the rooms are a real let down.”

Dec 5, 2006 by Tim from Marietta, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location on the beach.
• Unconstruction, rooms old and tired.

“The star rating seemed incorrect to me and therefore the experience did not meet my expectations.”

Dec 4, 2006 by Ray from Campbell, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[9]

• Comfortable bed, free wifi.
• No bath, small room, construction sounds nearby.

“The location by the beach and a park is excellent. The hotel itself is under construction as is the nearby area, causing streets to be impassable to pedestrians. Construction work is audible at 8 a.m. Room was barely bigger than the comfortable king-size bed, and the only option was a shower, not a bath.”

Dec 3, 2006 by Wingkai from Palo Alto, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[7]

• Normally convenient location but inconvenient during my stay due to construction.
• Over-rated.

“Very noisy during the day due to construction next door. The hotel itself is under renovation, making it very ugly and dirty. Only a small shower stall in room; no bath tub. Tiles are cracked in the bathroom. No internet in the room. Hotel is somewhat old and run-down. ”

Nov 23, 2006 by Tom from Riverside, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location.
• Cost more per night was charged for three person.

“Hotel will be a nice area once construction is finish. Each morning was greeted by construction noise at day light.”

Nov 20, 2006 by Steven from Temecula, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Location was good regarding restaurants, shopping etc.
• Lot's of beach traffic, late evening noise, construction.

“This hotel was under construction. Lower floors, view of dumpsters, oldest part of property, etc.”

Nov 19, 2006 by Susanna from Nanuet, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[2]

• The staff was very nice.
• The hotel is under construction, very noisy, obstructions.

“Although the hotel staff was quite friendly, the hotel should not be rated 4 stars at this time. It's under reconstruction, with serious obstructions to the restaurants, beach and gym facilities. The noise level made it impossible to enjoy the garden patio. The room was not always restocked with basic essentials. While the front desk staff was very nice and accommodating, the hotel does not warrant a four star rating at this point in time as the renovations truly intrude upon a guest's stay.”

Nov 18, 2006 by Matt from Newport Beach, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[6]

• Being on the Waikiki beach.
• Shabby facilities, and under remodeling.

“You should have told us that the hotel was going through the renovation while we were there. The meal is utterly unattractive. The facility that was available was grubby look.”

Nov 18, 2006 by Marc from Cumming, GA
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[2]

• Location.
• Very loud! Lots of construction.

“Beds are hard, location is very loud and someone when through my personal belongings each day when the room was being cleaned. Never again.”

Nov 16, 2006 by Christopher from Benicia, CA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[8]

• Friendly staff, restaurant had a good steak, good location.
• Small, dirty room, small TV, bad bathroom, expensive internet.

“The hotel is very nicely located and the staff was friendly. The rooms are more like a 2.5-star hotel (we were upgraded to a partial ocean view). The restaurant was okay -- a very bland salad bar, but had a great steak (you cook it yourself). Probably would not stay there again.”

Nov 6, 2006 by Lisa from Redondo, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• I was so disappointed in this hotel! We switched Hotels as soon as we saw our room, it ended up costing us much more, and we are very disappointed.
• The rooms were outdated, and not 4star resort, it was a horrible choice!

“This hotel was a huge disappointment! There was construction going on everywhere, the room¿s smelled musky, and they were tiny! There is no way this should ever be considered more than a 2 star hotel.”

Oct 24, 2006 by Melinda from Grass Valley, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[10]

• The hotel staff.
• The hotel remodel/construction that started at 7:30am in the morning until 4-5pm Monday - Friday. Which were 5 out of the 7 days we stayed at the hotel?

“It is right on the beach and is in an upscale part of Waikiki. The staff is truly amazing and so very gracious. The construction/remodel that was going on directly across from our room was very disappointing and we were not told about this before hand. I would stay here again but only after the remodel was complete. The food was good but not great and overpriced.”

Oct 2, 2006 by Donnie from Keaau, HI
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[5]

• There was a 24 hour Denny's a block away.
• Area is a major construction , demolition zone, noise, bad air quality.

“We had an OLD room that was like a narrow closet, the sink area had been painted over and was all peeling, the closet was in the bathroom so your clothes felt damp. Our room was directly across the street from a building demolition, the dust was blowing on our balcony and in our room. When I asked if our room had a sofa bed she asked why we needed it and how many people were in our room. I said we may have my daughters friend join us after a concert but wasn't sure as yet. She told me I'd need to pay an additional forty dollars if she did. I think they should have paid us to stay there. I have lived in Hawaii for the past 17 years and have been to many hotels.”

Mar 18, 2006 by Bonita from Hebron, ND
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• On the beach, friendly staff, Oceanside restaurant excellent.
• Bathroom door dirty, wallpaper coming loose, fixtures old.

“We stayed here 10 years ago and had a very good experience, so when we went back this year, Feb of 2006 I was disappointed to see that our room was "run down" especially the bathroom. We had a small room that faced the Army Museum and it was noisy when we sat on the balcony. The staff was excellent, but our bathroom wasn't very clean. Hair and a bug on the floor. The carpet in the lobby looked like it needed cleaning. ”

2 of 2 people found this review helpful.

Nov 15, 2005 by Laura from Oswego, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• The location right on the beach was great. The lobby of the hotel is partially open air and is a very busy place with a lot of activities and shops.
• The bathroom fixtures are in dire need of an update. The sink looked like its been there since the 70's but the rest of the room was very nice.

“The hotel is a little hard to find but its a nice deal if you want direct access to the beach. Its a bit of a noisy hotel in the lobby area. The pool area is very nice but closes at 10 pm on the weekend. The room was very nice but the bathroom fixtures may need some updating. My sink was at least 20 years old, off-white, cracked and permanently stained, a real contrast from the nicely appointed room.”

3 of 3 people found this review helpful.

Sep 8, 2005 by Kathryn from San Dimas, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, on the beach, several resturants to select from.
• Beach rocks in water

“Abe met me at the front desk with a friendly smile. Called me by name every time he saw me. Valet expensive $15 but no other choice in Hawaii. Valet staff friendly and prompt.Friday activities with Hawaiian culture,music, lau making. Nice touch.”

2 of 2 people found this review helpful.

Aug 7, 2005 by Rod from Carmichael, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[10]

• Location, location, location.
• Painfully slow elevators.

“The construction of the hotel will always keep it in the 3 category. The beach is razor thin and you fry unless you pay to rent an umbrella. The location is convenient to restaurants and shopping. The staff sent the cellphone we left behind to us at no charge.”

2 of 2 people found this review helpful.

Dec 2, 2004 by Jeff K. from San Francisco
Overall Rating: 5

“The room we were originally put into was tiny, the air conditioning was spotty and the bathroom - a throwback to the 1960's (when the hotel was built). The two saving graces were 1) the location on Waikiki Beach, 2) a great front desk person who upgraded us to a penthouse after hearing about our difficult time. Don't waste your time going to the Shorebird, they make you cook your own food - definitely NOT something I'm down with on Vacation. There is also a distinct smell of raw sewage that wafts from the area around the hotel. Sorry to be so frank, but I give the hotel 3 stars at best, the staff/service 5 stars.”

1 of 1 people found this review helpful.

Oct 12, 2004 by
Overall Rating: 10

“Very clean, no problems on check-in, beach and sun were as desired, privacy was what we wanted. Great, great time.”

1 of 1 people found this review helpful.

Sep 26, 2004 by David W. from Zebulon
Overall Rating: 2

“Rooms were dirty and old (mold, ancient fixtures in bath), street noise was very loud, a/c was even louder. Lobby was always very crowded; beach area was small and also crowded. Hotel was located 2 blocks outside of area on map.”

1 of 1 people found this review helpful.

Sep 13, 2004 by Michael R. from Makawao, HI
Overall Rating: 9

“Very nice.”

0 of 1 people found this review helpful.

Sep 6, 2004 by Nicole M. from Aiea, HI
Overall Rating: 8

“My stay at The Outrigger Reef On The Beach in Honolulu was quite pleasant. The staff was extremely friendly, and the rooms were very clean. I am a sucker for freebies- I received a coupon/discount book, free coffee in the morning (a lot of hotels charge for this), the toiletries provided were from their spa. The elevator was a bit cramped, and I couldn't get the sliding door open at first-they had old locks. I had the hotel right as opposed to the back tower. I could see the beautiful ocean from my room. What a great deal!”

1 of 1 people found this review helpful.