Research User Reviews for Outrigger Reef on The Beach (21-36 of 36)

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Nov 19, 2006 by Susanna from Nanuet, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[2]

• The staff was very nice.
• The hotel is under construction, very noisy, obstructions.

“Although the hotel staff was quite friendly, the hotel should not be rated 4 stars at this time. It's under reconstruction, with serious obstructions to the restaurants, beach and gym facilities. The noise level made it impossible to enjoy the garden patio. The room was not always restocked with basic essentials. While the front desk staff was very nice and accommodating, the hotel does not warrant a four star rating at this point in time as the renovations truly intrude upon a guest's stay.”

Nov 18, 2006 by Matt from Newport Beach, CA
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[6]

• Being on the Waikiki beach.
• Shabby facilities, and under remodeling.

“You should have told us that the hotel was going through the renovation while we were there. The meal is utterly unattractive. The facility that was available was grubby look.”

Nov 18, 2006 by Marc from Cumming, GA
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[2]

• Location.
• Very loud! Lots of construction.

“Beds are hard, location is very loud and someone when through my personal belongings each day when the room was being cleaned. Never again.”

Nov 16, 2006 by Christopher from Benicia, CA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[8]

• Friendly staff, restaurant had a good steak, good location.
• Small, dirty room, small TV, bad bathroom, expensive internet.

“The hotel is very nicely located and the staff was friendly. The rooms are more like a 2.5-star hotel (we were upgraded to a partial ocean view). The restaurant was okay -- a very bland salad bar, but had a great steak (you cook it yourself). Probably would not stay there again.”

Nov 6, 2006 by Lisa from Redondo, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• I was so disappointed in this hotel! We switched Hotels as soon as we saw our room, it ended up costing us much more, and we are very disappointed.
• The rooms were outdated, and not 4star resort, it was a horrible choice!

“This hotel was a huge disappointment! There was construction going on everywhere, the room¿s smelled musky, and they were tiny! There is no way this should ever be considered more than a 2 star hotel.”

Oct 24, 2006 by Melinda from Grass Valley, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[10] • Location:[10]

• The hotel staff.
• The hotel remodel/construction that started at 7:30am in the morning until 4-5pm Monday - Friday. Which were 5 out of the 7 days we stayed at the hotel?

“It is right on the beach and is in an upscale part of Waikiki. The staff is truly amazing and so very gracious. The construction/remodel that was going on directly across from our room was very disappointing and we were not told about this before hand. I would stay here again but only after the remodel was complete. The food was good but not great and overpriced.”

Oct 2, 2006 by Donnie from Keaau, HI
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[5]

• There was a 24 hour Denny's a block away.
• Area is a major construction , demolition zone, noise, bad air quality.

“We had an OLD room that was like a narrow closet, the sink area had been painted over and was all peeling, the closet was in the bathroom so your clothes felt damp. Our room was directly across the street from a building demolition, the dust was blowing on our balcony and in our room. When I asked if our room had a sofa bed she asked why we needed it and how many people were in our room. I said we may have my daughters friend join us after a concert but wasn't sure as yet. She told me I'd need to pay an additional forty dollars if she did. I think they should have paid us to stay there. I have lived in Hawaii for the past 17 years and have been to many hotels.”

Mar 18, 2006 by Bonita from Hebron, ND
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• On the beach, friendly staff, Oceanside restaurant excellent.
• Bathroom door dirty, wallpaper coming loose, fixtures old.

“We stayed here 10 years ago and had a very good experience, so when we went back this year, Feb of 2006 I was disappointed to see that our room was "run down" especially the bathroom. We had a small room that faced the Army Museum and it was noisy when we sat on the balcony. The staff was excellent, but our bathroom wasn't very clean. Hair and a bug on the floor. The carpet in the lobby looked like it needed cleaning. ”

2 of 2 people found this review helpful.

Nov 15, 2005 by Laura from Oswego, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• The location right on the beach was great. The lobby of the hotel is partially open air and is a very busy place with a lot of activities and shops.
• The bathroom fixtures are in dire need of an update. The sink looked like its been there since the 70's but the rest of the room was very nice.

“The hotel is a little hard to find but its a nice deal if you want direct access to the beach. Its a bit of a noisy hotel in the lobby area. The pool area is very nice but closes at 10 pm on the weekend. The room was very nice but the bathroom fixtures may need some updating. My sink was at least 20 years old, off-white, cracked and permanently stained, a real contrast from the nicely appointed room.”

3 of 3 people found this review helpful.

Sep 8, 2005 by Kathryn from San Dimas, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, on the beach, several resturants to select from.
• Beach rocks in water

“Abe met me at the front desk with a friendly smile. Called me by name every time he saw me. Valet expensive $15 but no other choice in Hawaii. Valet staff friendly and prompt.Friday activities with Hawaiian culture,music, lau making. Nice touch.”

2 of 2 people found this review helpful.

Aug 7, 2005 by Rod from Carmichael, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[10]

• Location, location, location.
• Painfully slow elevators.

“The construction of the hotel will always keep it in the 3 category. The beach is razor thin and you fry unless you pay to rent an umbrella. The location is convenient to restaurants and shopping. The staff sent the cellphone we left behind to us at no charge.”

2 of 2 people found this review helpful.

Dec 2, 2004 by Jeff K. from San Francisco
Overall Rating: 5

“The room we were originally put into was tiny, the air conditioning was spotty and the bathroom - a throwback to the 1960's (when the hotel was built). The two saving graces were 1) the location on Waikiki Beach, 2) a great front desk person who upgraded us to a penthouse after hearing about our difficult time. Don't waste your time going to the Shorebird, they make you cook your own food - definitely NOT something I'm down with on Vacation. There is also a distinct smell of raw sewage that wafts from the area around the hotel. Sorry to be so frank, but I give the hotel 3 stars at best, the staff/service 5 stars.”

1 of 1 people found this review helpful.

Oct 12, 2004 by
Overall Rating: 10

“Very clean, no problems on check-in, beach and sun were as desired, privacy was what we wanted. Great, great time.”

1 of 1 people found this review helpful.

Sep 26, 2004 by David W. from Zebulon
Overall Rating: 2

“Rooms were dirty and old (mold, ancient fixtures in bath), street noise was very loud, a/c was even louder. Lobby was always very crowded; beach area was small and also crowded. Hotel was located 2 blocks outside of area on map.”

1 of 1 people found this review helpful.

Sep 13, 2004 by Michael R. from Makawao, HI
Overall Rating: 9

“Very nice.”

0 of 1 people found this review helpful.

Sep 6, 2004 by Nicole M. from Aiea, HI
Overall Rating: 8

“My stay at The Outrigger Reef On The Beach in Honolulu was quite pleasant. The staff was extremely friendly, and the rooms were very clean. I am a sucker for freebies- I received a coupon/discount book, free coffee in the morning (a lot of hotels charge for this), the toiletries provided were from their spa. The elevator was a bit cramped, and I couldn't get the sliding door open at first-they had old locks. I had the hotel right as opposed to the back tower. I could see the beautiful ocean from my room. What a great deal!”

1 of 1 people found this review helpful.