User Reviews for New York City Hotels

Research User Reviews for New York City (1-20 of 31757)

• Add Your Own Review »

Millennium Broadway Hotel
Nov 5, 2009 by Rosalind from El Paso,TX

Overall Rating: 8

• The location and view.
• I
  received a smoking room.

“The experience was great and could have been better had
I been in a non smoking room!! (that room stunk) if it wasn't for that it would be a 10 all the way!
I would like to stay there again the next time
I am in NYC!”

Hampshire Hotel and Suites
Nov 5, 2009 by Ron from Fairview Park,OH

Overall Rating: 7

• The hotel location is great - close to Times Square, the Theatre District and the shopping areas.
• Newspapers and morning coffee were not complimentary.

“I was very pleased with the hotel location. It is within walking district of many key areas. Their service was also very good. The room was smaller than ever anticipated (even after reading reviews from other customers). Don't expect any privacy from anyone sharing your room. This was not a big deal for me or my wife since we were not in the room except to sleep. Still, this could be an issue for customers that need space.”

Holiday Inn Laguardia Airport
Nov 3, 2009 by Pearlene from Hudson,OH

Overall Rating: 7

• Most of the staff was very friendly and most accomodating.
• We were refused our room. We were told we were not guaranteed any type of room because we paid ahead of time.

“The staff refused us our room we selected online. We requested a nonsmoking and handicapped accessible accommodations. We were told because we paid for the room online ahead of time, that we were not guaranteed a room of any kind. We were first directed to a smoking room. Then we were directed to a room with a sofa pull out bed with no real bed in sight. Just imagine they thought we were going to take that. I had to decline both rooms and ask to speak to the manager in order to get the actual room we had reserved online.”

Crowne Plaza Times Square Manhattan
Nov 2, 2009 by Joan from Roseville,CA

Overall Rating: 10

• Great location! Room was very comfortable and modern. Loved it.
• Needs to provide a refrigerator in the hotel rooms as part of the accommodations and not require additional charge.

“Received good service with luggage when we arrived. Rooms were ready early and we could check in before noon since we had taken a red-eye flight from CA. Very comfortable room with lots of pillows. Lounge chair was great place to relax. Best of all the location was perfect for our first trip to NY! Thanks!”

Crowne Plaza Times Square Manhattan
Oct 31, 2009 by Kerusha from Sydney,CA

Overall Rating: 9

• Great location, friendly staff and comfy beds!

“After a 1 month tour landing in this hotel was heaven! Beds are comfy, fantastic location you can walk anywhere and get anywhere from where you are and it was in a really safe area. Staff are really friendly and the rooms are more than adequate for NYC! Highly recommended”

Courtyard by Marriott Laguardia Airport
Oct 31, 2009 by Jeff from Albuquerque,NM

Overall Rating: 10

• Convenient location to LGA.

“Great mainstay facilities .”

Wellington Hotel
Oct 29, 2009 by Bruce from Santa Ana,CA

Overall Rating: 2

• The staff.
• Rooms need to be updated note window opens, room was on the 21 st floor.

“

”

Holiday Inn Midtown New York
Oct 28, 2009 by Lesley from Romsey,Austria

Overall Rating: 9

• Clean, good locality for sightseeing, and a helpful staff.
• Long waiting time for elevators.

“Would recommend but request accommodation on lower floors to enable to walk up/down stairs.”

Westin New York Times Square
Oct 28, 2009 by Tracy from Philadelphia,PA

Overall Rating: 9

• Great for anyone wanting to see Times Square and fun bar.
• Felt dark and a little depressing but comfortable in room.

“We had a room on the Hudson River side of the hotel, with some distance to the next building it was one of the best views we've had in the city! Great shower with double head, and roomy bathroom for New York. Very comfortable bed!”

Club Quarters Downtown
Oct 28, 2009 by Judith from Arlington,VA

Overall Rating: 7

• Convenience to our planned destinations.
• Not worthy of star ranking compared to other NYC hotels.

“OK for an inexpensive stay with destinations nearby.”

Eastgate Tower
Oct 28, 2009 by John from Weldon Spring,MO

Overall Rating: 4

• The location was ot bad and it was a safe area.
• It was old and in great need of an upgrade on decorations and furniture.

“. No public areas except a very tiny lobby. Not what you would expect for $160 per night.”

Millenium Hilton
Oct 28, 2009 by Dena from Highland Park,NJ

Overall Rating: 8

• Pool.
• Breakfast.

“Lovely room, great pool, good location. Lots of noise from WTC site.”

Hudson Hotel
Oct 28, 2009 by Eyad from West Henrietta,NY

Overall Rating: 1

• Location in Manhattan. Period.
• Very tiny tiny rooms, over-rated, no sound or weather proof windows.

“First glimpse, you think it’s a fancy hotel, but wait till you get to your room. A queen bed with only 2 feet around. That's it. Barely any space to move or even walk through the room. Even the toilet is so small, cannot fit the average adult person. I think if I was taller than 6 feet, or heavier then 250 lbs, I literally would not fit to set on the toilet. The room windows were neither weather, nor noise proof. You can feel the cold breeze come down on the bed, and hear all the emergency vehicles outside, exactly if you were lying sleep on the side of the street. The thermostat was available in the room, but obviously was giving heat only, so when it was on, the room was boiling, and we were caught between the boiling room, and very cold October breeze from the leaky windows to the outside. We had our neighbor in the next room complain of the same issues, the next morning.”

The Algonquin
Oct 28, 2009 by Joanne from Minnetonka,MN

Overall Rating: 3

• Location.
• Room was microscopic.

“Excellent location within five minutes of the Theater District. Rooms are tiny, even by New York standards. We were told that the bed was queen size, but seemed to be smaller. Room was not particularly clean.”

Habitat Hotel
Oct 28, 2009 by Barbara from Toronto,Canada

Overall Rating: 7

• Location, and amenities.
• 
  
  

“

”

The Roosevelt Hotel New York
Oct 28, 2009 by Jack from Orlando,FL

Overall Rating: 9

• Location.
• Elevators to slow, most NY hotels allow you to check in early.

“Overall a very nice stay. Had a king bed room. Nice size. Location was great. We normally stay around 44th between 6th and 7th, but this was fine. Elevators were a bit slow and crowded at times, TV reception was bad and not a lot of channels, but overall we would stay again.”

Hampshire Hotel and Suites
Oct 28, 2009 by Ellen from Norood,MA

Overall Rating: 6

• Modern, clean, but sparse.
• Rooms were very small - no place to hang clothes.

“Stay hotel was definitely in the right area for us. The rooms were tiny, and some had no place to hang your clothes. They were clean, and the bed was very comfortable. The bathroom was also tiny, but the shower worked well.”

The Roosevelt Hotel New York
Oct 28, 2009 by Jim from Macungie,PA

Overall Rating: 7

• Location was great!!

“Was told by the hotel staff that we had a king deluxe room. When arrived we received a room with 2 double beds. Did not accommodate us.”

Hampton Inn Manhattan-Soho
Oct 28, 2009 by Nicole from Columbus,OH

Overall Rating: 10

• The location was great, staff was very helpful and the room was awesome!

“The hotel was clean, safe and the staff was very helpful and friendly. The free breakfast was an extra added value. The room was clean and very modern.”

Sheraton Manhattan Hotel
Oct 27, 2009 by Takahiro from Erie,CO

Overall Rating: 5

• Convenient.
• Not so clean.

“The location is very good but room was not so clean.”

Novotel New York
Oct 27, 2009 by Matthew from Whitestone,NY

Overall Rating: 10

• Beautiful inside and amazing location.
• Furniture outdated.

“Very good hotel. Only stayed one night but the view was amazing from my 29th floor room. Location was so convenient to everything in Times Square and beyond and rooms and bathroom were very clean.”

Marriott New York Financial Center
Oct 27, 2009 by Myra from Bound Brook,NJ

Overall Rating: 7

• Location to East side of Manhattan.

“Good for Lower Manhattan but harder to travel for mid and uptown uses.”

Doubletree Guest Suites Times Square-New York City
Oct 27, 2009 by Alana from Toronto,Canada

Overall Rating: 8

• Very friendly concierge and staff.
• Old
  TV and poor reception of cable.

“This hotel is convenient, clean and efficient. Besides a few maintenance issues I enjoyed my stay. If you're going to new York for the hotel, you're in the wrong city.”

Sheraton New York Hotel and Towers
Oct 26, 2009 by Chris from San Francisco,CA

Overall Rating: 8

• Great location.
• Maintenance problems with the room that took 2 calls to get rectified.

“The Sheraton towers is a very large hotel in a great location in Mid-Town Manhattan. The rooms are large for NYC hotels and are adequately outfitted. Bathrooms are small. Because of the size of the hotel, the staff is busy full-time dealing with so many people. There is no free wireless in the room, but the lobby has free wireless and a large number of computers for guests to use - this is a big plus in today's electronic age.”

The Tudor Hotel At The United Nations
Oct 26, 2009 by Helen from Pittsburgh,PA

Overall Rating: 9

• Inviting room, and an old world charm.

“I would stay at the Tudor again. It was as nice as some 4 star hotels. Maybe nicer. I enjoyed the location, even though I usually prefer the upper east side area.”

The Empire Hotel
Oct 26, 2009 by T from Kansas City,MO

Overall Rating: 7

• Location for what I was doing in NY.
• Attitude of personnel and bathroom sink and shower.

“

”

Grand Hyatt New York
Oct 26, 2009 by Sam from Winnipeg,Canada

Overall Rating: 5

• Flat screen television.
• Bed bugs, lack of mini bar, stationery, or coffee making facilities.

“This is a good basic business hotel, but watch out for bed bugs.”

Sheraton New York Hotel and Towers
Oct 26, 2009 by Rich from Amherst,Canada

Overall Rating: 8

“Great location, nice hotel, some areas in need of renovation. Old style air conditioning in the room, temperature was hard to control, but overall a good experience.”

Warwick New York Hotel
Oct 25, 2009 by Daniel from Savannah,GA

Overall Rating: 8

• Great location, comfortable beds.
• No working AC. Upon check-in, substantial hold placed on credit card for incidentals. I've stayed at many hotels and never had such a large hold.

“Good size room. Not much common space in lobby. Shower pressure is very high, and often leaked onto the marble floor. Hard to get room the right temperature, AC not working.”

Sheraton New York Hotel and Towers
Oct 25, 2009 by Lynn from Baltimore,MD

Overall Rating: 10

• Conveniently located.

“Walking distance to theatre shows.”

Wyndham Garden Hotel Midtown Convention Center
Oct 25, 2009 by Michael from Woburn,MA

Overall Rating: 9

• Very friendly & accommodating staff.
• Room was very small.

“Generally pleasant stay and hotel was convenient to get around NYC. Staff at hotel was excellent. Room was very small and should have been priced less.”

Grand Hyatt New York
Oct 25, 2009 by Sylvia from Geneva,NY

Overall Rating: 6

• Staff extremely helpful and friendly.
• Tub was plugged, hallway dirty, dishes left in walkways all day and tables very dusty.

“I did like the hotel overall. The staff made it exceptional. They need to work on cleanliness in public areas.”

Doubletree Guest Suites Times Square-New York City
Oct 25, 2009 by Andrea from Potomac,MD

Overall Rating: 9

• Best location possible.

“Room was very nice with bedroom, living room and spacious bath room. Staff was very helpful. Location right on Times Square was excellent. No complaints. All positive! Would definitely stay there again.”

Four Points by Sheraton Manhattan Chelsea
Oct 24, 2009 by Joel from Sunrise,FL

Overall Rating: 9

• The beds are extremely comfortable and are the reward to a busy day. The bar and their staff is superb and the location is perfect.
• I really enjoy the hotel, the only thing is that the rooms are extremely small, but is not an issue after all.

“I recommend this hotel, The staff is extremely friendly, specially the bar staff (Las Chicas Locas). The beds are really comfortable, so after a busy day you can rest like in heaven. The only minus is the room space, I was with 2 stroller for the kids and its barely enter in the room; the bathroom (small too) was really clean and they provide a good brand of bath products. Worth the money!”

The Algonquin
Oct 24, 2009 by Adam from Los Angeles,CA

Overall Rating: 8

• Its history and atmosphere and location.
• The room was a bit noisy.

“The Algonquin is a fabulous historic hotel full of atmosphere and ghosts of literary past. Check out the wall paper in the hallways.”

Sheraton New York Hotel and Towers
Oct 24, 2009 by Jon from Danbury,CT

Overall Rating: 5

• The hotel was clean.
• Couldn't adjust the room temperature to a comfort level.

“The biggest negative I have over this hotel is the lack of being able to adjust the room temperature to a comfortable level. Even though they had a wall unit with cooling and heating installed, you couldn't get it to cool the room when it was warm outside. I believe it has something to do with the age of this hotel and the way the heating and cooling devices work. They would greatly improve this by updating their systems.”

The Roosevelt Hotel New York
Oct 24, 2009 by Viagens from Pembroke Pines,FL

Overall Rating: 10

• Very nice bed.
• Small bathroom.

“Excellent location! Very comfortable bed, high quality linens, corner suite with two windows was awesome. The bathroom was very small and old, but clean and functional. Mini fridge, two club chairs, desk + chair, safe, closet. The hotel lobby is gorgeous. Customer service was very attentive. The location is perfect, Grand Central is around the block. Would stay here again.”

Crowne Plaza Times Square Manhattan
Oct 23, 2009 by Pat from Davis,CA

Overall Rating: 8

• Excellent location, very nicely appoointed room, and a great view.
• Room was too hot, $20 per day for internet access - I don't expect to be nickeled and dimed at a four-star hotel.

“The hotel is quite nice with a killer location on Times Square and a helpful staff. Very cosmopolitan guests - I heard many, many languages from other travelers. The rooms are not large, but nicely decorated with comfortable beds. However, the room was too warm and the air conditioner was not effective. I heard other guests complaining about the same conditions. Also there was a$20/day charge for wifi access. Even the business center charged $10 for ten minutes. Not very business friendly.”

Grand Hyatt New York
Oct 23, 2009 by Richard from Huntingdon Valley,PA

Overall Rating: 8

• Location.
• Small and unimpressive bathrooms.

“Great location with responsive staff.”

Comfort Inn Central Park West
Oct 23, 2009 by Jason from Cleveland,OH

Overall Rating: 3

• Location.
• Room size, poor hospitality, no view, small elevator, tight hallways.

“Good location, but I had to leave the room to change my mind.”

Hilton New York
Oct 23, 2009 by Mike from Sale,MA

Overall Rating: 10

• The room was well designed and comfortable. Great bathrooms.

“The hotel was everything I needed and more. Clean, quick elevators, convenient to all the locations I needed to visit. I really wish I had more than one night at this hotel. It was not a huge room, but so well laid out, decorated and very comfortable.”

Warwick New York Hotel
Oct 23, 2009 by Laura from Marietta,GA

Overall Rating: 9

• The room was very large, good location, close to F train and midtown, and nice staff. Very satisfied.

“I think the Warwick was worth every penny. The room was huge. We had 4 suitcases and were not cramped at all. Comfortable bed. Small vanity in bathroom, but who cares. Its NYC! The staff was polite and attentive. No complaints at all about my stay at the Warwick.”

Millennium Broadway Hotel
Oct 23, 2009 by Nicole from Lake Jackson,TX

Overall Rating: 8

• Concierge was fantastic! Location was amazing! Clean.
• Beds were hard. Front desk folks not the friendliest.

“Enjoyed my stay at the hotel, despite the hard beds. The location of the hotel was right by Times Square which was perfect for shows, restaurants and getting on the Subway. The Concierges were phenomenally helpful. They had great recommendations and directions. The front desk staff was usually not the friendliest, and we always had a short line when we needed their service.”

Millennium Un Plaza Hotel New York
Oct 22, 2009 by Gayle from Dayton,OH

Overall Rating: 9

• Price.

“Hotel was fine. Great view of river from window. Room was a strange shape but was a bit bigger than most NY hotels. Problem getting cab from hotel at night. Needed to walk up to second or third ave to get cabs. It was strange to have luggage sniffed by dog before entering hotel.”

Grand Hyatt New York
Oct 22, 2009 by Dianna from Wake Forest,NC

Overall Rating: 10

“The Grand Hyatt has a spectacular location. You can walk to many tourist locations and the subway is attached to the hotel so that you may access areas outside of uptown Manhattan. The staff could not have done more to make our stay exceptional. I would highly recommend this hotel to all.”

Club Quarters Rockefeller Center
Oct 22, 2009 by Chris from Miami,FL

Overall Rating: 9

• Excellent location and nice friendly staff.

“I loved being in such a great location for a very good price. And having Free Internet was such a bonus. I was very pleased.”

Millennium Un Plaza Hotel New York
Oct 22, 2009 by Zak from Glendora,CA

Overall Rating: 7

• Great view and safe area.
• Bathroom was disgusting and a sharp edged light cover even fell off and scratched my arm.

“The Hotel was nice and clean for the most part. The draw back is that there is very dirty bathrooms that are moldy and need to be updated. Also, there is no subway line within 10 blocks at least from the hotel.”

Eastgate Tower
Oct 22, 2009 by Jana from Pearland,TX

Overall Rating: 5

• They were accommodating with a rollaway bed.
• Very small.

“It was fine for what we needed, but I was frustrated that I could not select my room type before arrival. We almost had to pay an additional $30/night for a rollaway bed since we were traveling with our daughter and the room only had 1 bed in it. The hotel agreed to waive the charge and could not understand why we were not allowed to reserve the room type ahead of time.”

New York Marriott Marquis
Oct 22, 2009 by Robin from Rutland,VT

Overall Rating: 10

• The view out our window and the room size.
• The price to park your car.

“My husband and I always enjoy staying here. Its location is wonderful, if you like being in the middle of Times Square. The elevators are simply amazing. The rooms are spotless and the staff was friendly and helpful. We will stay here again.”

New York Marriott Marquis
Oct 22, 2009 by Joe from Jensen Beach,FL

Overall Rating: 10

• The size of the room.
• Waiting for elevators.

“The check in was fast and courteous. The location is perfect. The hotel has large rooms and was very clean. The furnishings were up to date. The only drawbacks are the food and beverage prices, internet access fee and waiting for elevators.”