Research User Reviews for New York City (1-20 of 30726)

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Grand Hyatt New York
Jun 27, 2009 by Tara from Pottsville,PA

Overall Rating: 9

• Great atmosphere and very nice lobby and rooms.
• Nothing, everything was great.

“We stayed at the hotel for two nights and had no problems. Rooms were what we expected and everything else was very nice; lobby, elevators, hallways and rooms.”

The Time Hotel
Jun 26, 2009 by Marcia from Saginaw,MI

Overall Rating: 10

• Within walking distance of all major attractions.

“Great location, very friendly staff. We had to call for service twice and they were very prompt getting what we needed. Traveled with husband and two kids ages 14 and 10. We had a spacious room with king bed and pull out sofa. Wait staff and check give excellent service. It felt like we were right in Times Square. Would recommend and stay there again.”

Millennium Broadway Hotel
Jun 26, 2009 by Eric from Seattle,NY

Overall Rating: 9

• Price matched quality of hotel. Expectations were dead on.
• One person at the front desk was quite curt, unfriendly when asking about Internet access and bag checking.

“Great location in Central Manhattan. Near convenient subway station servicing multiple trains in all directions. Nothing fancy but nothing bad, just a normal hotel. Internet was $12.95 for 24 hours.”

Hilton Times Square
Jun 26, 2009 by Nathan from Springdale,AR

Overall Rating: 9

• The view.
• Parking.

“Great location and excellent.”

Hampshire Hotel and Suites
Jun 26, 2009 by Giovanni from Shawnee,KS

Overall Rating: 7

• The bed was very comfortable.
• The room did not have a closet.

“The remote to the TV did not work, there was no place to hang your clothes, and the staff seemed put off if you had any questions regarding issues at the hotel.”

The Benjamin
Jun 26, 2009 by Gladys from Palm Beach,FL

Overall Rating: 9

• I loved the location, comfort and staff.

“The staff was very accommodating.
Wonderful location!!!! And very comfortable bed.”

Hudson Hotel
Jun 25, 2009 by Raymond from Los Angeles,CA

Overall Rating: 5

• Hip, great location.
• Small rooms. Need refreshing.

“Rooms are infamously small. Fine for one person, but really uncomfortable for two adults.”

Grand Hyatt New York
Jun 24, 2009 by Linh from Westford,MA

Overall Rating: 8

• Great location.
• Manhattan Sky restaurant served me mold blackberry.

“We had to wait for a very long times on our food to be served because the waitress said the chef only has one pan in the kitchen, all we ordered was an egg omelet.”

InterContinental The Barclay
Jun 24, 2009 by Hank from Trumbull,CT

Overall Rating: 10

• Great location, immaculate rooms.

“The Barclay is a great hotel. Terrific location near Grand Central. The rooms are very nicely appointed and immaculate. Although on this stay we had a much smaller room than the 2 room suite we had last time, it was still very comfortable. The desk staff were very courteous but understaffed. The economy I guess.”

The Time Hotel
Jun 24, 2009 by John from Rockville,MD

Overall Rating: 7

• It was slightly upscale, sleek, modern, and simple.
• Price to have 2 beds in my room was unfortunate and expensive.

“It's a pretty good hotel. A little tight in the halls and the rooms, but even our stroller fit everywhere, but don't let them charge you extra fees.”

Millennium Broadway Hotel
Jun 24, 2009 by Rhonda from Rutherfordton,NC

Overall Rating: 9

• The hotel had a great location and the price was excellent.

“We had a great time in NY and found the location of the hotel to be perfect. Our stay was comfortable, but we were only in the room to sleep!”

Club Quarters Downtown
Jun 24, 2009 by Wendy from Vancouver,Canada

Overall Rating: 1

• Nothing.
• Everything.

“We were supposed to stay at the Club Quarters Downtown, but because of an electrical fire, were transferred to the Club Quarters Midtown. First of all the front staff was very rude. My husband used the bathroom in the lobby and he told me that there was a smell to it. The lock for the room was unacceptable. The room was probably a storage room in its previous life. The room was humid and felt muggy even with the aircon on. This by far is the worst hotel I have ever stayed in, worse than those in third world countries.”

Westin New York Times Square
Jun 24, 2009 by Sue from Broad Brook,CT

Overall Rating: 10

• Recent updates and clean.
• No fridge in room.

“Had an enjoyable time was surprised at size and cleanliness of hotel and rooms.”

New York Helmsley
Jun 23, 2009 by Henry from Santa Ana,CA

Overall Rating: 10

• That was a great hotel to stay at I would stay there again.
• You dont need a car in new york city to park you car in the hotel it was prices 60.00 night.

“I would stay there again It was very nice.”

Millennium Broadway Hotel
Jun 23, 2009 by Barbara from Headland,AL

Overall Rating: 6

• Location.
• Unfriendly staff, hard beds,
  AC did not cool room.

“Great location, average staff, housekeeping,
AC did not cool room, met our needs but nothing stood out.”

Westin New York Times Square
Jun 23, 2009 by Greg from Winnetka,IL

Overall Rating: 10

• It was the staff - extremely helpfull ball staff and operators.
• Easy to hear noise in the hallway and other rooms.

“The best things about this hotel is its location (withing two blocks of the theaters where I had tickets) and the bell staff. Wonderfully polite, friendly and helpful.”

Sheraton Manhattan Hotel
Jun 23, 2009 by Nancy from Victoria,Canada

Overall Rating: 10

• Prompt courteous, attentive service, attention to detail and flexibility.
• Our first room was so crowded that one suitcase impeded access to the bathroom.

“The Sheraton Manhattan is safe, clean, well lit, and perfectly situated. The rooms are clean, soundproof, the proximity to shows, Times Square is ideal, the concierge staff was friendly, adept at directing us to all of the boroughs, including providing maps, multiple routes to and from the Sheraton. I would recommend both Priceline and the Sheraton Manhattan to family and friends.”

Grand Hyatt New York
Jun 23, 2009 by Ladonna from Bowie,MD

Overall Rating: 10

• Beautiful Hotel. Comfortable Room. Excellent Staff. Fitness Center best I seen in a hotel
• Restaurant Pricey

“I would definitely recommend staying at the Grand Hyatt. Very nice hotel lobby and rooms. The front desk staff and concierge was very friendly and welcoming. Check in was a breeze. They even let me check into my room very early. Try the Black/White cookies at the coffee shop.”

Paramount
Jun 23, 2009 by Andrew from Berlin,MA

Overall Rating: 9

• Location is excellent and a bit quirky.
• Construction going in lobby.

“This hotel was beyond my expectations for a 2 star hotel. The room was kind of small and European in nature. It might not appeal to many Americans but was perfect for me.”

Grand Hyatt New York
Jun 23, 2009 by Gabriela from Landenberg,PA

Overall Rating: 10

• I really like the location and the room is pretty big for NYC.
• The breaskfast was very expensive and busy.

“I could easily recommend for a friend.”

Crowne Plaza Times Square Manhattan
Jun 23, 2009 by Betsy from Scottsville,NY

Overall Rating: 10

• Atmosphere and location were great.

“The hotel was very nicely appointed and the room was very comfortable and beautiful.”

Omni Berkshire Place
Jun 22, 2009 by Pennie from Gastonia,NC

Overall Rating: 10

• Excellent location, great New York hotel!
• Nothing.

“A great hotel in a great location. Some hotels in the city are disappointing for their quality, but not this Omni - extremely nice.”

Club Quarters Downtown
Jun 22, 2009 by Jeff from West Des Moines,IA

Overall Rating: 3

• Convenient to subway lines.
• Staff was rude and unhelpful

“Rooms are small but clean. Did not feel like an upscale hotel at all. The hotel suffered a small fire on our last night, and we had to run down 20 flights of stairs with no electricity or emergency lighting. Hotel staff was very unfriendly and not helpful during this time. After being assured we would be able to return to the hotel that evening to sleep, we found out when we returned at 2am that we would be sent elsewhere. So they made us climb 20 flights of stairs again in the complete dark, no electricity or running water, with just a flashlight to pack up all of our stuff and bring it back down the stairs. Being in the big city for a week, I had several items to bring down the 20 flights all by myself and carry a single flashlight so I could see. Hotel staff never apologized or offered to help at all. Not very impressed with the hotel staff. I understand it was a extraordinary circumstances, but they could have done a better job helping us. Would not stay here again.”

Westin New York Times Square
Jun 21, 2009 by Deb from Tucson,AZ

Overall Rating: 10

• Quiet and immaculate (except for the 18k gold jade earring I found under the bed)

“Minutes from Time Square and the theatre district this newly renovated hotel is gorgeous.”

Southgate Tower
Jun 21, 2009 by Donna from Bowie,MD

Overall Rating: 4

• Location.
• Bathroom and room need renovation. Television received poor reception. Need flat screen.

“Hotel room too small. Bathroom was size of closet and needed renovation. Too noisy. Could hear street and hotel noise. Poor view.”

Murray Hill East Suite Hotel
Jun 21, 2009 by Christine from Brookline,MA

Overall Rating: 8

• Location .

“Good location, excellent price/value, helpful and friendly staff. Comfortable although not luxurious.”

InterContinental The Barclay
Jun 21, 2009 by Susan from Gibbstown,NJ

Overall Rating: 9

• The hotel staff members were all great!
• Our bed was comfortable on one side but had a tilt on the other.

“This hotel met all of my expectations except for the third-party parking garage people. They put a nice sized scratch in our vehicle. The head of Security and a hotel manager assisted us during our complaint. The hotel lounge is very nice and had god food. Overall, I can't wait to stay at this hotel again. Also, my handicapped mother was treated very well.”

New York Helmsley
Jun 21, 2009 by Lynn from Bloomfield,MI

Overall Rating: 9

• Great location.
• No bar or food.

“Happy.”

Murray Hill East Suite Hotel
Jun 21, 2009 by Robert from Fresno,CA

Overall Rating: 10

• Kitchen.

“Location was great. Having a kitchen make NY affordable!”

Holiday Inn Downtown Soho
Jun 21, 2009 by Jeff from Torrance,CA

Overall Rating: 7

• When Staff was helpful, it was incredible
• Some Staff was hostile, I sometimes felt because of Priceline we were dealt with different

“rooms were nice, Stayed right next to a elevator. I was concerned, but never heard anyone come or go! Right next to a subway stop, execellent!”

Hotel Pennsylvania
Jun 21, 2009 by Corry from Howard Beach,NY

Overall Rating: 1

“The room was dirty, dusty. The paint in the bathroom over the showers was peeling away. The porcline in the tub was chipped away. The towels were hard and rough
burned out light bulbs.”

Hotel Pennsylvania
Jun 21, 2009 by Dave from Lebanon,PA

Overall Rating: 8

• Location.
• Long check in line all the time.

“Every time I passed through the lobby there was a line to check in. I stood in line for over 45 minutes when I checked in. Besides that everything was up to par.”

Best Western Convention Center Hotel
Jun 21, 2009 by Igor from Potomac,MD

Overall Rating: 9

• Good service nice place.
• Very basic simple breakfast.

“Good for business traveler.”

Sheraton New York Hotel and Towers
Jun 21, 2009 by Denise from Vancouve from White Rock,Canada

Overall Rating: 10

• We
  loved the location and for the price we got with Priceline we felt like we got a great deal.

“This hotel is in a great location and close to everything you want to do in Manhattan. The rooms were clean and the staff are great. It is a well run hotel and I would recommend it to any of my friends. If I return to Manhattan I would stay here again.”

on The Avenue Hotel
Jun 20, 2009 by Russell from Washington,DC

Overall Rating: 6

• Attractive; aroma candles burning at night in public.
• Limited
  TV chanels, no instruction hotel amenities.

“Attractively decorated hotel in upper west side. Appears popular with international clients. Conviently located to public transportation. Clean and eco-conscious with decision left to guest regarding towel and sheet changing. Mini bar very sensitive to investigation. Attempted charges to me and other guests at checkout tho denials were honored. Bathroom sink drain did not work despite maintence intervention. Apparently it was installed improperly. Burnt light bulb replaced promptly. Cosmetic issues with stain on carpet [tho carpet felt recently cleaned] and slightly dented window woodwork.”

Sheraton New York Hotel and Towers
Jun 20, 2009 by Patrick from Grand Rapids,MI

Overall Rating: 8

• The location was great.
• Not a four star hotel. Needs updating badly!

“The location was great but the hotel did not live up to the four star rating. Carpeting in halls & rooms are stained and need stretching badly. Mold in the bathroom & dust every where.”

Hampshire Hotel and Suites
Jun 20, 2009 by Frank from Chicago,IL

Overall Rating: 8

• Its proximity to Times Square and Broadway theatres.
• The room was
  very small. OK.for one person but no place for luggage.

“I was pleasantly surprised and pleased with the luxury linens on the bed.towels were abundant but not luxury. The front door was was within 10 minutes of most Broadway theatres. Door man always on duty always very pleasant. Great hotel if you don't need space in your room.”

Holiday Inn Laguardia Airport
Jun 20, 2009 by Dave from Flushing,NY

Overall Rating: 7

• Great location to LGA and the
  Train.

“Nice hotel for NYC travelers who can't afford Manhattan. Comfortable king sized bed. Free coffee near the elevators until the restaurant opens. Attentive staff, full little hotel.”

Millennium Broadway Hotel
Jun 20, 2009 by Kristin from Lake Jackson,TX

Overall Rating: 8

• Nice, clean lobby.
• Rooms were not quite up to expectations in appearance. Clean, but older looking.

“Perfect location.”

Morgans Hotel
Jun 20, 2009 by Jenny from Boca Raton,FL

Overall Rating: 10

• The location of the hotel was great. There was no large lobby which made it feel more like coming home at the end of the day.
• The restaurant food and drink prices were very high.

“The staff was very friendly and helpful. We had a 1 bedroom suite which was very large. The only downside was the small and non functional bathroom.”

Murray Hill East Suite Hotel
Jun 20, 2009 by Teri from Elizabeth,WV

Overall Rating: 9

“Very nice hotel, glad we stayed there.”

Sheraton New York Hotel and Towers
Jun 19, 2009 by Jen from North York,Canada

Overall Rating: 9

• Great location! Comfortable, friendly staff, easy, worry-free.
• Washroom shower wasn't as clean as I'd expected; $7 for water in the mini bar was a crime.

“The Sheraton Hotel and Towers offers travelers a taste of comfort and luxury at an affordable price. Located within walking distance of most major attractions, this hotel meets the needs of visitors in for business or pleasure. Clean, comfortable and centrally located - what more could you look for in a hotel?”

Crowne Plaza Times Square Manhattan
Jun 19, 2009 by Scott from Salt Lake City,UT

Overall Rating: 10

• Location.
• The hotel charged me $1 each for toll free numbers that I dialed on my room phone.

“The hotel staff was very friendly and extremely helpful. The hotel was very clean, modern and up to date. The bed was very comfortable. The TV was a large screen TV. Email access was very good.”

Novotel New York
Jun 19, 2009 by Michael from Highland Park,NJ

Overall Rating: 10

• Large, clean, very comfortable room with a great view of Broadway.

“One of the truly great midtown hotels with large clean comfortable rooms, modern very clean bathrooms and a great location on 52nd St. off Broadway. The view of Broadway from rooms on the higher floors is spectacular both day and night. The staff is friendly and helpful.”

Westin New York Times Square
Jun 19, 2009 by Elizabeth from Houston,TX

Overall Rating: 10

• Great room and bathroom for New York.
• It is in Times Square which is really crowded when you walk out the door.

“Great stay! Central location, just really really crowded and touristy when you walk out the door. Wish I could move the hotel to a less touristy/crowded location.”

Hudson Hotel
Jun 19, 2009 by Carol from Sharon Hill,PA

Overall Rating: 7

• Common spaces were great.
• Room size.

“Beautiful common areas, room was ridiculously small, and that was an upgrade! The price I offered should not have been excepted for a 3.5 star hotel if it wouldn't follow the star rating. This was a 2 star room.”

Affinia Dumont
Jun 19, 2009 by John from Chicago,IL

Overall Rating: 9

• I was upgraded to spacious suite with great desk space. Interesting, fun, quirky, but still professional.
• It's a little off beaten path. You like that or yo udon't.

“Slightly off the beaten path, it was a quintessential boutique hotel -- quirky, fun, interesting, but nonetheless appropriate for professionals, with great desk space and lighting in the room.”

Radisson Lexington New York Hotel
Jun 19, 2009 by Julie from Maria Stein,OH

Overall Rating: 10

• Location, cleanliness and friendly staff.

“This hotel is in a great location! We could walk to just about everywhere in Manhattan. A short walk to Times Square, Broadway Shows, Central Park, Rockefeller Plaza. The hotel was clean and the staff was friendly. We will stay here again.”

Westin New York Times Square
Jun 19, 2009 by Nancy from Pittsburgh,PA

Overall Rating: 8

• Convenience and location.
• Not greeted right away by front desk at check in.

“Would stay here again.”

Sheraton New York Hotel and Towers
Jun 19, 2009 by Tom from Naperville,IL

Overall Rating: 6

• Location.
• Older property - needs to be upgraded - worn carpeting, old wood doors that were chipped, just looked old & tired.

“Needs to be refurbished as it looks worn.”