User Reviews for New York City Hotels

Research User Reviews for New York City (41-60 of 32076)

• Add Your Own Review »

Best Western Bowery Hanbee Hotel
Dec 3, 2009 by Sara from Lindenwold,NJ

Overall Rating: 9

• The decor of the rooms and location!
• The room design allowed a lot of light to come through in the morning.

“The hotel was comfortable and the staff was very nice. The only small complaint we had was the bathroom has a window that allows natural light into the main room...in the morning that light is very bright and woke us up very early.”

Courtyard by Marriott Laguardia Airport
Dec 3, 2009 by Judy from Greensboro,NC

Overall Rating: 9

• Convenient to LGA.
• Hard to find off highway.

“Very convenient to LaGuardia and has airport transportation every 15 min.”

The Roosevelt Hotel New York
Dec 3, 2009 by Julia from Wilmette,IL

Overall Rating: 10

• Great location and good service.
• Can't think of anything, rooms a little old.

“As I said, great location, good service, clean room, good value for the price.”

Shelburne Murray Hill
Dec 3, 2009 by Sarah from Wilmington,DE

Overall Rating: 6

• Location.
• Multiple problems.

“The hotel was a good value, but there were a couple of problems (not entirely the hotel's fault). First, when we walked in our room an hour before out dinner reservations we flip-oped on the lights and a fuse blew. I called the front desk and it took 45 minutes for them to send someone to address the problem and that was after multiple calls to the front desk. Then at 6 am the next morning there was a problem with the smoke alarms in the hallway and they started going off. When that was fixed the maintenance people used to loud speakers to announce to the whole floor 3 times that it was a false alarm. Needless to say, I didn't get back to sleep after all the commotion.”

Club Quarters Downtown
Dec 2, 2009 by Joyce from Greenwood Village,CO

Overall Rating: 9

• Clean, nicely appointed, quiet and close to the subway.

“Nice staff, clean and well-appointed rooms. Room was decent sized by NY standards. Coffee was available in the common area one of the mornings we were there, but not the other two days. Staff was nice and responsive, and the hotel is only a block away from a subway stop.”

Shelburne Murray Hill
Dec 2, 2009 by Tasliymah from Far Rockaway,NY

Overall Rating: 9

• I loved the way the hotel was arranged and decorated it was beatiful, I also liked that there was a gym in the hotel and its own bar in front.
• I think they could have included more amenities and continental breakfast for the price.

“This was definitely and upscale hotel in beaut), the staff was helpful and it the location was not bad. The only issue is that the breakfast was not free, other than great hotel.”

Holiday Inn Downtown Soho
Dec 2, 2009 by Jeanie from Washington,DC

Overall Rating: 8

• The location was perfect and the room was clean and comfortable.

“Perfect for a good location and a clean and comfortable beds.”

Hilton New York
Dec 2, 2009 by Terri from Columbia,SC

Overall Rating: 9

• Great size bathtub to relax in.
• I was asked if I wanted a king size bed and said "yes" not what I got.

“This Hotel was very fancy for a new southern traveler like me. I appreciated being able to drop off my luggage prior to checking in then not having to pay as I was expecting. I am also glad for delivery of food from local vendors so I did not have to pay so much for food & drinks. I guess the economy has forced me not to be able to splurge on those extras.”

New York Helmsley
Dec 2, 2009 by Mayra from City Of Commerce,CA

Overall Rating: 3

• Hotel was under renovations, not pleasant.

“Hotel was decent, but was under renovations, this was a major disadvantage to staying at this hotel. There were no common areas to just hang out.”

Club Quarters Downtown
Dec 2, 2009 by Linda from Pound Ridge,NY

Overall Rating: 7

• Friendly staff.
• Small bathroom.

“Serviceable place, I thought it would be more upscale. Suited to business rather than leisure. Rooms are small.”

Hotel Mela
Dec 2, 2009 by Marian from Wilmington,DE

Overall Rating: 10

• Location, quality was excellent.
• Room was small but we didn't mind.

“The hotel was very convenient to everything we like to do in the city, yet it was quiet and very nice. The hotel was decorated nicely, it looked very fresh and new. Loved it!”

Renaissance New York
Dec 2, 2009 by Samoanwmn from Selden,NY

Overall Rating: 0

• The beauty of it's design, all of the well thought out touches. The bed felt luxurious and we enjoyed the walk in shower.

“Everything about this hotel has a sensuous look and luxurious feel. Right outside the door was the crossroads of the world, but inside you had an oasis of rest and calm. Great for recharging after a day of running about the city.”

Best Western Convention Center Hotel
Dec 2, 2009 by Richard from Portland,OR

Overall Rating: 5

• Bad location unless going to convention center.

“Very basic, clean enough but no real amenities. Average breakfast, terrible, industrial location. Too far from Times Square. Neighborhood feels dangerous at night.”

Club Quarters Downtown
Dec 2, 2009 by Sergio from Gaithersburg,MD

Overall Rating: 9

• Close to subway and room was larger than usual.
• A bit far from restaurants/activity.

“The hotel was very very good. Close to the subway, clean and larger than your typical Manhattan sized rooms. Overall I would recommend and go back to this hotel.”

Jolly Hotel Madison Towers
Dec 2, 2009 by Sungjin from St. Louis,MO

Overall Rating: 3

• Nothing.
• Expensive, dirty, narrow and unkind.

“I don't want to think this hotel again. It was worst.”

Millennium Broadway Hotel
Dec 2, 2009 by Cristy from Broken Arrow,OK

Overall Rating: 7

• It was in a great location.
• The hotel did not have double beds as previously requested.

“This hotel is in a fantastic location and offered large rooms.”

Comfort Inn Long Island City
Dec 1, 2009 by Rochelle from Taberg,NY

Overall Rating: 9

• Good price and close to NYC.

“I wanted to visit NYC without paying the price of staying in the city. I chose this hotel because it was outside the city and was much less expensive, yet I could take the subway into the city. The subway was less than a block from the hotel and only took me 9 min. to get into Manhattan. This was convenient and economical way to spend a weekend in NYC.”

Morgans Hotel
Dec 1, 2009 by Heidi from Burlington,MA

Overall Rating: 10

• Awesome location and large rooms for a New York hotel. Beautiful art and decor.

“I upgraded to a suite because I had children with me. There were 2 large rooms and the bed was bed was very comfortable. Very friendly staff and very quick service. The continental breakfast which is complimentary can has room for improvement.”

Hampshire Hotel and Suites
Dec 1, 2009 by Elen from Ft. Lauderdale,FL

Overall Rating: 9

• Good decor.
• Elevators.

“Pleasant. Bell hop very attentive, problem with door key, otherwise very comfortable.”

Mayfair Hotel
Dec 1, 2009 by Pat from Hamlin,WV

Overall Rating: 5

• Great linens.
• Small inside rooms.

“A bit on the old dingy side. Nice photo's around the hallways. Just needs more upgrading for the price!”

The Tudor Hotel At The United Nations
Dec 1, 2009 by Kimberly from Lehigh Valley,PA

Overall Rating: 5

• Location/.
• The room was ridiculously small. I mean, the two of us and our luggage barely fit in the room!

“The hotel itself is beautiful and the location is great. However, the rooms are absurdly small. Seriously, my sister and I could barely get in the room with our luggage, and once we were in there, we were tripping over ourselves to get to the bathroom. We ended up having to pay an extra $35/night just to have a room where we weren't completely on top of each other.”

Millenium Hilton
Dec 1, 2009 by Paul from Montreal,Canada

Overall Rating: 9

• Great hotel and perfectly located.

“Our stay at the Millennium was perfect! The staff was very friendly and helpful and the rooms were modern and clean. We had a room at the front of the hotel facing Ground Zero. This was very impressive. The view was still beautiful.”

Renaissance New York
Dec 1, 2009 by David from Clay,NY

Overall Rating: 9

• Mice room, excellent location.
• There really was nothing to dislike.

“Excellent hotel. Nice room with an excellent shower. Located within walking distance to everything times square had to offer”

New York Helmsley
Dec 1, 2009 by Chris from Waterbury,CT

Overall Rating: 10

• Friendliness of staff.
• People in room next to us were very loud.

“Even though the hotel is in the midst of renovations, this hotel stay was the best I have had in NYC. The staff was incredibly friendly, providing early check-in and a room upgrade for us to a corner room overlooking 42nd. I can't wait to come back after renovations have been completed!”

Radisson Lexington New York Hotel
Dec 1, 2009 by Barb from Chicago,IL

Overall Rating: 8

• It was moderately priced for NYC.
• Room could have been slightly larger, but it met our needs for the trip.

“The hotel was attractive, clean and conveniently located for our trip.”

Sofitel New York
Dec 1, 2009 by Curtis from Monroe,GA

Overall Rating: 8

• Staff was very courteous.
• Room was not big enough for 3 people.

“This is a wonderful place to stay. The staff was very courteous and met every expectation we had. We were in walking distance to all major shopping venues, which was a plus. The ice machine on our floor did not work. I called two to three times a day for ice and it was delivered promptly. The doormen, all of them, were very helpful in every way. Concierge lacks to the point of not depending on them. We were shipping a package that was not followed up on per our request. As a matter of fact, concierge lost the package (it was found later).”

The Empire Hotel
Nov 30, 2009 by Melanie from Roanoke,VA

Overall Rating: 9

• Convenient location and super friendly staff.
• Room was very tiny but I guess this is normal in NY.

“Check in on Wednesday before Thanksgiving very efficient though hotel very busy. Staff very helpful with maps directions etc. Volunteered info on parade and shopping. Room beautiful and clean but very small so would not do well for family with kids. Pool was on roof so was closed due to weather. Looked nice though.”

Habitat Hotel
Nov 30, 2009 by Carl from Taunton,MA

Overall Rating: 8

• Good location.

“The hotel was clean & staff was friendly. Just wasn't too thrilled about the room. I had traveled with my sister & her daughter and my 2 daughters. The room had a roll away bed & a double (was told it would be a queen). I had asked for a room with 2 beds.”

Warwick New York Hotel
Nov 30, 2009 by Tammy from Aliso Viejo,CA

Overall Rating: 10

• Perfect location.
• The concierge was friendly, but the recommendations were awful every time.

“Absolutely perfect. Great location, great staff. Will definitely stay there again.”

Eastgate Tower
Nov 30, 2009 by Justin. from Albany,WI

Overall Rating: 8

• The staff was really friendly and courteous.
• Just needs a bit of renovation in certain areas. Great hotel though!

“Fun place located right where you want to be.
A bit of a walk to the attractions, but a great hotel with very nice courteous staff.”

Hilton New York
Nov 30, 2009 by Joyce from Mount Vernon,NY

Overall Rating: 9

• Great location, rooms and service.

“Great location, staff, very clean and organized.”

Westin New York Times Square
Nov 30, 2009 by Lisa from Baldwinsville,NY

Overall Rating: 2

• Area was not too bad.
• Room was dirty towels and bathroom amenities were missing TV did not work.

“I
travel to NYC monthly and stay at 4 star hotels including trump on central park west and westin is definitely not anywhere near 4 star it is dirty and when
I called front desk for missing amenities no one seemed to care. Also no hotel security at all.”

W New York Hotel
Nov 30, 2009 by Maria from Baltimore,MD

Overall Rating: 5

• The doors are exceptionally noisy, and the sound of their closing reverberates.

“The room was well-appointed if fairly small. The heat blasted; the thermostat kept showing a temperature of 75, and all efforts to adjust it downward failed. The really huge problem, though, is the noise from closing doors. It seems as if some doors must be loosely fitted in their frames so that they rattle when other doors on other floors, down the hall on the same floor are shut. I called the front desk at 2.30 am one night to ask them to check that doors were actually closed, but nothing changed.”

Millenium Hilton
Nov 30, 2009 by Joe from Norwich,CT

Overall Rating: 9

• Location. Proximity to subway and
  public transport.

“Very nice, lobby/entrance had a very festive atmosphere, especially for thanksgiving holiday!”

The Empire Hotel
Nov 29, 2009 by Jerry from Chicago,IL

Overall Rating: 5

• Great location.
• Room was noisy, near the roof top bar.

“Great location, sharp first floor scene and nice staff.”

Wyndham Garden Hotel Manhattan, Chelsea West
Nov 29, 2009 by Cherie from Lower Sackville,Canada

Overall Rating: 8

• The location was great.

“The staff were friendly. The location is great. The hotel was small, the rooms super small. It was not that clean but I have seen worse. The bed was comfy and it had a good TV.”

Grand Hyatt New York
Nov 29, 2009 by Yasmine from Toms River,NJ

Overall Rating: 7

• Location.
• The room was a maids closet. Smaller than average size of a normal (small) NYC deluxe hotel room.

“My 4 star deluxe hotel was a maid closet with 67$ parking. The location was pretty good. The shower head was broken, the toilet didn't quite flush, and there was foundation makeup splattered on a conserve water sign on the sink.”

Grand Hyatt New York
Nov 29, 2009 by Rose from Chester,NJ

Overall Rating: 8

• Well-located, beautiful lobby, clean, nice TV.
• We could not get two double beds.

“Excellent hotel with great location and easy access to multiple areas/transportation. Very clean, though room a little small.”

Millennium Broadway Hotel
Nov 28, 2009 by Mary lou from Port St Lucie,FL

Overall Rating: 8

• Location, nice spacey room for a Manhattan Hotel & location.
• No complaints.

“Spacious rooms as far as a Manhattan Hotel goes, clean, very helpful staff, and you can't beat the location.”

Shelburne Murray Hill
Nov 28, 2009 by Julie from Coloma,MI

Overall Rating: 8

• The staff was very friendly and helpful. it was in a good location.
• No shower door. over $50 per night to park in garage.

“It was very conveniently located. Staff was very helpful and nice. The room was very tiny. To park in the garage, it cost over $50 every time you wanted to take your car out. It was a good hotel in general. I would probably stay again....maybe.”

Grand Hyatt New York
Nov 28, 2009 by Sherma from Berwyn Heights,MD

Overall Rating: 9

• Good location.

“Comfortable, clean and elegant.”

The Roosevelt Hotel New York
Nov 28, 2009 by Carole Roth-Abramson from San Diego,CA

Overall Rating: 9

• Location was fabulous.
• Hotel rooms were small / tight.

“Hotel was old and elegant. The public areas were expansive, comfortable and inviting. Although very crowded, the public areas accommodated the crowds well. Hotel staff was 100% customer focused.”

Ramada Plaza New Yorker Hotel
Nov 27, 2009 by Rick from Bedford,OH

Overall Rating: 10

• Excellent service, cleanliness, definitely will stay there again.

“While checking in, service was speedy and polite. The condition of the building was immaculate. Room was extremely clean, service was continued with a smile, and had zero issues with room services or anything.”

Radisson Lexington New York Hotel
Nov 27, 2009 by Bill from Skaneateles,NY

Overall Rating: 10

• Very pleasant staff, excellent accommodations & location.
• Nothing comes to mind.

“Well located near Grand Central Station. Room was clean as were the corridors and other public spaces. Good solid accommodations for the NY traveler, whether on business or pleasure.”

The Tudor Hotel At The United Nations
Nov 27, 2009 by Spiro from Boston,MA

Overall Rating: 7

• The check in and out person at the desk was great.
• Location (too far east), no reasonably priced restaurants.

“Not a 3.5 start hotel. The room was small. the bellman were pushy (do you need a cab (and give me a tip) do you need to store your things (and give me a tip) Let me get the door for you (and give me a tip)The housekeeping was good but came very late one day. I left at 11:00am and returned at 4:00 and the room had not been made up. A wall plate electrical cover was missing next to the sink.”

Millennium Broadway Hotel
Nov 27, 2009 by Cliff from Lagrange,IL

Overall Rating: 6

• The location was very good.
• The view was just OK.

“The location was good but the lobby was very dark and uninviting, the common areas were nothing special but the rooms were a good size by NYC standards but the bathrooms were somewhat dated. It was a good place to stay if you are not planning to be in your room often and looking for a central location in Time Square. The staff was friendly and check-in was quick.”

Sheraton Manhattan Hotel
Nov 27, 2009 by Don from Sunrise,FL

Overall Rating: 7

• Location near Times Square and theaters.
• Furniture and carpet dated and worn, high cost of food and in-room internet access.

“The room was clean and comfortable although dated and worn. The staff was friendly, courteous and helpful. Food prices in hotel are very high. In-room internet connection charge is outrageously high; very inconvenient for business travelers.”

Hilton New York
Nov 27, 2009 by Alexander from Montreal,Canada

Overall Rating: 3

• Lobby is nice.
• My room was next to the elevators and
  I could not sleep.

“Room was too small and was next to the elevators, even with earplugs
I could not sleep.”

Shelburne Murray Hill
Nov 26, 2009 by Leta from Belchertown,MA

Overall Rating: 7

• I liked that the bathroom and shower was really big. The beds had comfortable linens.
• It just didn't feel like it had that little bit extra to be a 3 1/2 star. I thought the Renaissance was better, and that was only 3 stars.

“This hotel was just fine. So I'm not sure why I felt like that. Perhaps this hotel felt a little outdated compared to the new Renaissance.”

Marriott New York Financial Center
Nov 26, 2009 by Diane from Seattle,WA

Overall Rating: 7

• The doorman was friendly.
• No mirrors in the room.

“The room was clean and the down bedding was lovely. Having double beds isn't very comfortable for a couple however, and the room didn't have any mirrors in the room. A mirror and electrical outlet would have been nice so I could do makeup and hair while my husband was in the bathroom.”