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Home >Hotels >United States >New York >
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User Reviews for New York City Hotels« Go back to Seneca Travel GuideResearch User Reviews for New York City (21-40 of 31757)Novotel New York
“Very good hotel. Only stayed one night but the view was amazing from my 29th floor room. Location was so convenient to everything in Times Square and beyond and rooms and bathroom were very clean.”
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“Good for Lower Manhattan but harder to travel for mid and uptown uses.”
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“This hotel is convenient, clean and efficient. Besides a few maintenance issues I enjoyed my stay. If you're going to new York for the hotel, you're in the wrong city.”
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“The Sheraton towers is a very large hotel in a great location in Mid-Town Manhattan. The rooms are large for NYC hotels and are adequately outfitted. Bathrooms are small. Because of the size of the hotel, the staff is busy full-time dealing with so many people. There is no free wireless in the room, but the lobby has free wireless and a large number of computers for guests to use - this is a big plus in today's electronic age.”
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“I would stay at the Tudor again. It was as nice as some 4 star hotels. Maybe nicer. I enjoyed the location, even though I usually prefer the upper east side area.”
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“This is a good basic business hotel, but watch out for bed bugs.”
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“Good size room. Not much common space in lobby. Shower pressure is very high, and often leaked onto the marble floor. Hard to get room the right temperature, AC not working.”
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“Walking distance to theatre shows.”
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“Generally pleasant stay and hotel was convenient to get around NYC. Staff at hotel was excellent. Room was very small and should have been priced less.”
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“I did like the hotel overall. The staff made it exceptional. They need to work on cleanliness in public areas.”
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“Room was very nice with bedroom, living room and spacious bath room. Staff was very helpful. Location right on Times Square was excellent. No complaints. All positive! Would definitely stay there again.”
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“I recommend this hotel, The staff is extremely friendly, specially the bar staff (Las Chicas Locas). The beds are really comfortable, so after a busy day you can rest like in heaven. The only minus is the room space, I was with 2 stroller for the kids and its barely enter in the room; the bathroom (small too) was really clean and they provide a good brand of bath products. Worth the money!”
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“The Algonquin is a fabulous historic hotel full of atmosphere and ghosts of literary past. Check out the wall paper in the hallways.”
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“The biggest negative I have over this hotel is the lack of being able to adjust the room temperature to a comfortable level. Even though they had a wall unit with cooling and heating installed, you couldn't get it to cool the room when it was warm outside. I believe it has something to do with the age of this hotel and the way the heating and cooling devices work. They would greatly improve this by updating their systems.”
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“Excellent location! Very comfortable bed, high quality linens, corner suite with two windows was awesome. The bathroom was very small and old, but clean and functional. Mini fridge, two club chairs, desk + chair, safe, closet. The hotel lobby is gorgeous. Customer service was very attentive. The location is perfect, Grand Central is around the block. Would stay here again.”
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“The hotel is quite nice with a killer location on Times Square and a helpful staff. Very cosmopolitan guests - I heard many, many languages from other travelers. The rooms are not large, but nicely decorated with comfortable beds. However, the room was too warm and the air conditioner was not effective. I heard other guests complaining about the same conditions. Also there was a$20/day charge for wifi access. Even the business center charged $10 for ten minutes. Not very business friendly.”
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“Great location with responsive staff.”
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“Good location, but I had to leave the room to change my mind.”
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“The hotel was everything I needed and more. Clean, quick elevators, convenient to all the locations I needed to visit. I really wish I had more than one night at this hotel. It was not a huge room, but so well laid out, decorated and very comfortable.”
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“I think the Warwick was worth every penny. The room was huge. We had 4 suitcases and were not cramped at all. Comfortable bed. Small vanity in bathroom, but who cares. Its NYC! The staff was polite and attentive. No complaints at all about my stay at the Warwick.”
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“Enjoyed my stay at the hotel, despite the hard beds. The location of the hotel was right by Times Square which was perfect for shows, restaurants and getting on the Subway. The Concierges were phenomenally helpful. They had great recommendations and directions. The front desk staff was usually not the friendliest, and we always had a short line when we needed their service.”
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“Hotel was fine. Great view of river from window. Room was a strange shape but was a bit bigger than most NY hotels. Problem getting cab from hotel at night. Needed to walk up to second or third ave to get cabs. It was strange to have luggage sniffed by dog before entering hotel.”
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“I loved being in such a great location for a very good price. And having Free Internet was such a bonus. I was very pleased.”
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“The Hotel was nice and clean for the most part. The draw back is that there is very dirty bathrooms that are moldy and need to be updated. Also, there is no subway line within 10 blocks at least from the hotel.”
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“It was fine for what we needed, but I was frustrated that I could not select my room type before arrival. We almost had to pay an additional $30/night for a rollaway bed since we were traveling with our daughter and the room only had 1 bed in it. The hotel agreed to waive the charge and could not understand why we were not allowed to reserve the room type ahead of time.”
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“My husband and I always enjoy staying here. Its location is wonderful, if you like being in the middle of Times Square. The elevators are simply amazing. The rooms are spotless and the staff was friendly and helpful. We will stay here again.”
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“The check in was fast and courteous. The location is perfect. The hotel has large rooms and was very clean. The furnishings were up to date. The only drawbacks are the food and beverage prices, internet access fee and waiting for elevators.”
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“Dirty mess.”
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“Very nice hotel, very conveniently located, excellent staff, very clean.”
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“This hotel is right in the middle of the theatre district, convenient to Times Square. The rooms are smallish, but very comfortable with large-size bathrooms. In spite of the noisy area, the rooms are quiet. The decor of the lobby area not on the ground floor, is a bit weird but okay, while the decor of the rooms is pleasant and masculine, good for business travelers.”
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“The staff was very courteous, helping and friendly. The guy who checked me in was awesome. He gave a room with great view on request as my wife was visiting Manhattan first time. He helped me to get Hyatt points and called in room to make sure that we are comfortable.”
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“Great service and location.”
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“Great location, unusual lobby - dark, but lovely, very small rooms, but well-appointed - IPod charger is nice, shower/tub very small & narrow. Nice (but expensive) bar.”
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“Great location, great views, and great beds.”
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“It was incredible.”
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“I'd say we were pleasantly surprised. I knew it was a large, very busy hotel, so didn't really expect it to be so clean and fresh looking. And, the staff couldn't have been more helpful.”
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“Everyone at the hotel, from the desk clerks, concierge, housekeepers, restaurant workers and room service were absolutely as nice as could be! They all acted like it was their mission to make sure we were served to the max! At one point, when we went out for a walk one evening and rain was threatening, the doorman chased us down the street with a big umbrella to use! Can't brag enough about how wonderful they were.”
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“Very nice and friendly staff. Room a little small....for the price very good on a Saturday in Times square.”
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“Perfect location. Perfect for shopping or theater.”
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“I was extremely impressed with this hotel. It was very beautifully furnished and very very clean. The staff, from the concierge to the front desk staff to the cleaning staff was extremely friendly and courteous at all times. I can't think of anything I didn't like about our stay there. I would definitely stay there again.”
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“Very comfortable accomodations and clean, staff very friendly and professional.”
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“Great location, friendly accommodating staff, very willing to help.”
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“Hotel was very nice.”
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“The hotel looks really nice and the lobby is great too. However, some of the staff are not really friendly, no initiative from the staff to offer help.”
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“The room was very tiny but beautiful. The view of NYC was spectacular. It was very quiet and romantic. Loved that we didn't have to check out until noon.”
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“Great location. Room was very big by NYC standards. Helpful staff. Clean.”
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“Hotel is very good, great location and very good room. Staff were friendly and helpful. Only one issue, we'd booked 2 rooms and only 1 was ready at check in. Problem eventually resolved by being given another room.”
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