User Reviews for Philadelphia Hotels

Research User Reviews for Philadelphia (1-20 of 8051)

• Add Your Own Review »

Hilton Garden Inn Philadelphia Center City
Sep 22, 2008 by Anthony from Rockaway, NJ

Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[5]

• Room was clean.
• Warning - Car Theft Often!

“First off, the hotel had an odd smell. Secondly, three of our groups cars were broken into and electronics were stolen from the adjacent parking lot which costs 26+ dollars a day to park in. Thirdly, there's homeless folks constantly pan handling and soliciting around all entrances and exits at all times of night and day. The hotel's accommodations are adequate if you can get past that smell that seems strongest near the elevators. The absolute negligence of the parking security, however, means you should take on whatever your insurance deductible + rate increases for getting your car broken into. We were told multiple thefts occur monthly, in a very nonchalant, what do you expect attitude. Stay here at your own risk.”

Comfort Inn Downtown/Historic Area
Sep 14, 2008 by Deanna from Marmora, NJ

Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[6]

• Staff was friendly.
• Mold all over bathroom! Just not clean!

“Mold all over bathroom! Just not clean!”

The Westin Philadelphia
Sep 14, 2008 by Catherine from Fairfield, CT

Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful lobby, rooms, comfortable beds and great TV.
• The parking situation.

“It was definitely a four star, very chic lobby, Zen like halls and rooms, soothing.”

Holiday Inn Historic District
Sep 14, 2008 by Joyce from Wilkes-Barre, PA

Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location was excellent and the staff was very friendly and helpful. My room was comfortable and clean.
• The common areas look a bit well worn, but not too bad overall.

“Overall I had a really nice experience. The staff was very friendly and accommodating. It is very well located for touring the historical sites of Philadelphia. I would definitely stay here again.”

Marriott Philadelphia Downtown
Sep 14, 2008 by Sophia from Tarrytown, NY

Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, safe, convenient location.
• NA.

“Always loved staying at this hotel. Staff very friendly!”

Holiday Inn Philadelphia Stadium
Sep 13, 2008 by John from Mt Washington, KY

Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• The restaurant was very good.
• Beds were terrible and not comfortable at all.

“This hotel is ok but the bedding is old and not comfortable.”

Holiday Inn Philadelphia City Line
Sep 13, 2008 by Clint from Sulphur Springs, TX

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• NA.
• Very clean and friendly.

“Very clean and with in close walking distance of the local ABC, NBC and CBS studios. Also close to large target and other specialty shops and dining.”

Radisson Warwick Philadelphia
Sep 12, 2008 by Roger from Derry, NH

Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location.
• Room was small and bed was awful.

“Location was not great, small rooms, bit outdated, lounge was great and staff was friendly.”

Wyndham Franklin Plaza Hotel
Sep 12, 2008 by Kelly from Catonsville, MD

Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location and well appointed.
• Expensive parking.

“We had a great time during our one night stay. The room was clean and nicely appointed. The location was conveniently located in Center City off of the highway. Parking is $25 for 24 hours, which is about average for parking in that area, but there are cheaper options in other area lots.”

Doubletree Hotel Philadelphia
Sep 12, 2008 by Alayne from Grafton, VA

Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• I ordered a refrigerator and they delivered immediately.
• Needs a face lift inside and out!

“They put us in the smallest room available. It needs to be updated very badly. However, the customer service was excellent!”

Wyndham Franklin Plaza Hotel
Sep 12, 2008 by Cindy from Redlands, CA

Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[3]

• This is the 2nd time I stayed here.
• I did not like the area.

“Very nice 3 star hotel. We were there for an Eagles game so we needed the lounge to be open and it was most of the time. The employees were friendly and helpful the hotel was clean, but I don't like Center City that much. That's my only complaint.”

Crowne Plaza Philadelphia-Center City
Sep 12, 2008 by Valerie from Philadelphia, PA

Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The customer service.
• Parking in the area and the cost.

“Very nice hotel. Would recommend it.”

Holiday Inn Express Midtown Philadelphia
Sep 12, 2008 by Jarrod from Clermont, FL

Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and helpful!
• They have satellite TV that lost signal in a rain storm.

“Overall, a great stay! Very convenient location for downtown and much more affordable than places right around the corner. Staff was very nice and accommodating! They even extended our check out time 2 hours! Room was clean and nicely sized. Highly recommended!”

Courtyard by Marriott Philadelphia Downtown
Sep 12, 2008 by Carlos from Clearwater, FL

Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location was great.
• Price of parking.

“Location was great. Easy to walk to the attractions in the area. Parking was expensive. Would stay there again.”

Holiday Inn Historic District
Sep 11, 2008 by Michael from Phoenixville, PA

Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[10]

• The location was really great and close to everything in Old City.
• Everything else.

“We were given what was probably the worst room in the whole hotel. I would have thought that they'd been saving these rooms for those who need. We were next to the storage room used by housekeeping, and it's lights were on 24 hours a day. It came right in our room and there was little we could do to block it. We were also right under the fitness center. So we heard people thumping away on the treadmill first thing in the morning and weights being dropped on the floor. The room was musty and damp. The air conditioner pumped out mustier air and didn't do anything about the dampness. The bathroom ventilation didn't work. If quality is found in the details, then this place is very low quality. Almost any time you looked at a detail, it was deficient. From the paint job in the room to the security on the door. The customer service was below standard as well. They messed up our room keys so I had to get them redone. They messed up the parking pass so that it charged us twice. Our room didn't have a remote control for the TV. I could go on and on. In the end, when my wife and I checked out, they didn't even ask how our stay was. I don't think they really cared. I would never recommend this hotel to anyone.”

Marriott Philadelphia Downtown
Sep 11, 2008 by Olga from Woodstock, GA

Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[9]

• Hotel was clean. It was located not far from the main tourist attractions. It has few good restaurants across it.
• Staff was not friendly at all.

“Staff was not friendly at all. It had old paint falling off walls, and when person room next to us took a shower or flashed toilet, it could wake up dead body.”

Hyatt Regency Philadelphia at Penns Landing
Sep 11, 2008 by Virginia G . from Tehachapi, CA

Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Fast service, clean, location great, modern accommodation, access to internet, great views.
• No hot tub, pool was not deep enough to enjoy a good swim (like 3 1/2-4ft only).

“If just adults, great place for all needs except no hot tub. I would recommend to everyone.”

Holiday Inn Historic District
Sep 11, 2008 by Jim from Southampton, PA

Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Leaving in the morning.
• Unfriendly staff and mice, WOW!

“Do not ever go here! Beware!”

Hyatt Regency Philadelphia at Penns Landing
Sep 11, 2008 by Nelly540 from Winchester, VA

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• You can see water, Ships, the bridge and even eat on a historic ships near Hyatt and Visitor center is near hotel. Lovely place I highly recommend!
• The pool water didn't look real clean.

“Other than the swimming pool not looking like it had been cleaned, the place was wonderful. The rooms are clean and comfortable. Customer service is great. The Hyatt is located close to a M-F visitors center. You are right at the water when you walk out and turn to your left of the hotel. There are several things you can check out right after you get there like the ship restaurant that serves wonderful food. There is a pier that you can walk down right across from Hyatt. The only other thing I can think of is that it isn't close to a lot of historic things. You will have to walk several blocks to get to them. It was still worth it. At night the area where the ships are is lit up and you can take an evening stroll around the water.”

Holiday Inn Historic District
Sep 11, 2008 by Charles from Miami, FL

Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Good location, compact and convenient facilities.
• Poor dining facilities. Parking rate raised from $10 to $20.

“Good location, Compact and convenient facilities. Poor dining arrangements, convenient self parking.”

The Westin Philadelphia
Sep 11, 2008 by C from Abingdon, MD

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best hotel in Philadelphia.
• Nothing. It's perfect.

“Have stayed here many times. It is by far the best hotel in Philly.”

Crowne Plaza Philadelphia-Center City
Sep 11, 2008 by Steve from Honesdale, PA

Overall Rating: 8
Cleanliness:[9] • Staff:[9] •

• Beds.
• Restaurant closed and not known until arrival.

“A nice property, comfortable and nicely appointed. No restaurant or lounge was frustrating and disappointing.”

The Westin Philadelphia
Sep 10, 2008 by Fahad from Woodstock, ON CA

Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, in room amenities include Starbucks coffee, dual shower heads, bed was heavenly soft, location was excellent for us.
• Parking is exorbitant, valet left car unlocked we just happened to be walking by and noticed car was unlocked in parking garage with GPS and cell phone.

“This hotel was great for the price. Location is very safe, we walked to Liberty Bell and Independence hall. Mutter museum is just a hop away (a must see) and we walked to the Philadelphia museum of art. I have no complaints other than the exorbitant prices for parking but that's anywhere downtown Philly. Also valet left our car unlocked in the parking garage, which we let them know about, and it didn't happen again. All in all a great hotel for the price.”

Holiday Inn Historic District
Sep 10, 2008 by Jeanette from Swarthmore, PA

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved how friendly the staff was.
• The parking was very expensive.

“Loved the hotel, parking should be free for guest.”

Marriott Philadelphia Airport
Sep 10, 2008 by Allison from Richmond, VA

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and comfortable.
• Parking was expensive.

“Very nice hotel, would go back anytime!”

Crowne Plaza Philadelphia-Center City
Sep 10, 2008 by Ann from Douglaston, NY

Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location - walked everywhere. Newly renovated and clean rooms.
• Bathroom was quite small.

“The room was clean, comfortable and newly decorated.”

The Westin Philadelphia
Sep 10, 2008 by Giunia from New York, NY

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• staff was incredibly welcoming, the room was beautiful, great location.
• I liked everything.

“This was one of the best places I have ever been to, and I travel a lot. The staff went out of their way to be friendly and welcoming.”

Club Quarters Philadelphia
Sep 10, 2008 by Suzanne from Coaldale, PA

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect every way.
• Nothing, we absolutely loved it.

“This hotel was awesome. It was perfectly priced and was in a great location. We liked the hotel so much that we were looking to stay at the one in Washington D.C. when we go away in May. We would not stay anywhere else if we ever stay in Philadelphia again.”

Holiday Inn Philadelphia City Line
Sep 10, 2008 by Imari from Wayne, MI

Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Indoor pool, restaurant and business facilities.
• Housekeeping did not clean room to expectations.

“The location was great - close to expressways, stores, restaurants, and downtown. The indoor pool, business services (internet access, free copy services), exercise facilities, and restaurant were also a plus. I was not too impressed with housekeeping as debris was left on the bathroom floor, the beds were not made on one particular day that housekeeping services were requested, and the housekeeper left a note that she would bring clean glasses back to the room and did not do so until the next day.”

The Westin Philadelphia
Sep 10, 2008 by Andrew from New York, NY

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Price and location.
• Bar in the lobby was not open.

“I would recommend this hotel.”

Crowne Plaza Philadelphia-Center City
Sep 10, 2008 by Scott from East Haven, CT

Overall Rating: 0
Staff:[10] • Location:[10]

• Great location and friendly staff.
• The restaurant is closed for renovations.

“The staff was extremely friendly and the room was clean and quiet. Many nice extras like a complimentary sleep CD and in-room coffee maker.”

Courtyard by Marriott Philadelphia Downtown
Sep 10, 2008 by Chelsea from Washington, DC

Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Excellent location. Close to everything. Very secure.
• The valet parking was expensive.

“A nice hotel in an excellent location. Room was on the small side but very comfortable and very quiet. This hotel is in the middle of everything you'd want to visit in Philadelphia. Very secure. Keycard access required for door entry at night and for elevator access (and room access) at all times. The valet parking was expensive. The plus of valet parking is that you can go in and out as often as you wish, whereas in city lots this is not allowed, so you might end up paying more for city parking than the valet if you need to use your car during your stay. Budget for parking when staying in downtown Philly. The city is very walk able with ample public transportation.”

Hilton Inn at Penn
Sep 10, 2008 by Paul from New York, NY

Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, beautiful. great room.
• No pool.

“No complaints.”

Wyndham Franklin Plaza Hotel
Sep 10, 2008 by Ben from New York, NY

Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Good price.
• Room service took forever on a salad and bowl of soup.

“A great location for those visiting Philly at a fair price.”

Holiday Inn Historic District
Sep 10, 2008 by Jeanne from Oxford, CT

Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[9]

• Location is great.
• Food and service was unacceptable.

“Location of the hotel was great. Rooms are alright but the maid service was non-existent. It took us 45 minutes to get part of our order and that was not right. We waited another 15 minutes for a condiment and then left without eating. Front staff was pleasant but did not compensate for the lack of services.”

Marriott Philadelphia Downtown
Sep 10, 2008 by Dain from Gatineau, QC CA

Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[8]

• Lobby was fancy.
• Room was small and unclean.

“Too expensive for the cleanliness and size of room.”

Sheraton University City Hotel
Sep 9, 2008 by Cathy from Fairfax, VA

Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Proximity to University of Pennsylvania.
• Parking was chargeable.

“Great location. Hotel seemed a little worn in the public spaces, but the room was great and service was good and friendly.”

Crowne Plaza Philadelphia-Center City
Sep 9, 2008 by Scott from Hellertown, PA

Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Price and comfort.
• Cost of parking.

“The staff was very friendly and helpful. Rooms were comfortable. Cost of parking should be much less for overnight guests.”

Hyatt Regency Philadelphia at Penns Landing
Sep 9, 2008 by John from Petersburg, NJ

Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[5]

• I received a corner room which had a nice array of windows.
• The area was a little scary parking area outside was not well lit.

“Over all the hotel was very nice. Corner room waterfront were very nice. View were beautiful.”

The Westin Philadelphia
Sep 9, 2008 by Clay from Chattanooga, TN

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very good, user friendly, conveniently located.
• Nothing.

“Staff very friendly, excellent location.”

Crowne Plaza Philadelphia-Center City
Sep 9, 2008 by Phillip from Austin, TX

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was quiet and very comfortable.
• No fan in bathroom.

“Great location, quiet comfortable room, parking a bit expensive.”

Hilton Philadelphia Airport
Sep 9, 2008 by Terrell from Valrico, FL

Overall Rating: 6
Cleanliness:[4] • Staff:[5] • Location:[10]

• I liked the tea brew machine.
• Housekeeping and necessary items not provided.

“Overall the experience was fair. There was no one big thing that made it an awful stay, however there were several smaller things that did not make very enjoyable. One major flaw was that I was awakened every morning at 6 AM because the person in the room next to mine decided to take a shower and somehow either the pipes ran over my bed or the bathroom walls are too thin. Either way the noise was very loud and disturbing. Also, housekeeping did a poor job at cleaning the room and they never provided me with clean glasses for water. They only wiped the glasses and left smudges on them but never provided new ones. Also the rooms have no safe, refrigerator nor microwave. Internet is only provided via hard wire and it is extremely slow. No wireless access in the room at all. Also the pool was not kept in that it is in need of resurfacing. The breakfast was overpriced and did not taste too good. Overall it is not ideal for a business traveler in my opinion who may stay for an extended period of time.”

Courtyard by Marriott Philadelphia Downtown
Sep 9, 2008 by John from Lic, NY

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service.

“Great experience. I have never had a better time in Philly. I hope to stay there again!”

Crowne Plaza Philadelphia-Center City
Sep 9, 2008 by Ken from Brookfield, CT

Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location was excellent. The sleep mask and relaxation CD and aroma therapy were a nice touch.
• Lobby area was a little rundown and restaurant was closed.

“You couldn't ask for a better location in Philly - one of the most walk able cities in the US. You are wedged between the museums and the shopping, 20 minute walk to the historic sites. If you take the SEPTA, it is one block from train to hotel.”

Radisson Warwick Philadelphia
Sep 9, 2008 by Brandi from Raleigh, NC

Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The spaciousness and comfort of the room.
• The wait for valet.

“The staff was great from the moment I arrived, they even let me switch to a double room my second night without a problem. The rooms are very comfortable, spacious and nicely appointed. The location is awesome!”

Wyndham Franklin Plaza Hotel
Sep 8, 2008 by Andi from Bronx, NY

Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The restaurants were convenient.
• The housekeeping was not up to par.

“Good location, staff was responsive to requests.”

Sheraton Suites Philadelphia Airport
Sep 8, 2008 by Carol from Orange, CA

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous, tasteful decor, comfortable bed, internet in lobby.
• Driveway hard to see at night, no late breakfast.

“Beautifully decorated, spacious home-like comfortable rooms, extra clean and new.”

Crowne Plaza Philadelphia-Center City
Sep 8, 2008 by Lynne from Nicholasville, KY

Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Concierge was helpful.
• Bathroom extremely small.

“Room was clean. Beds a little too hard. Bathroom extremely small.”

Holiday Inn Philadelphia Stadium
Sep 8, 2008 by John from Torrance, CA

Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[6]

• Location to highways.
• Rundown.

“Good location, looking rundown.”

Residence Inn by Marriott Philadelphia City Center
Sep 8, 2008 by Todd from Harrisburg, PA

Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great central location, wonderful complimentary breakfast, polite and friendly staff.
• Price of parking.

“Great central location, wonderful complimentary breakfast, polite and friendly staff. We will definitely stay here again.”