Research User Reviews for London (1-20 of 5431)

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Copthorne Tara Hotel London Kensington
Jun 25, 2009 by Shirley from Princeton,NJ

Overall Rating: 8

• Helpful staff, who were really accommodating and friendly.
• Old room and bathroom, too close to the subway station.

“The hotel room does not look like that of a 4 star hotel. It was fine with me since I spent most time attending a conference. The location was nice, and the staff were very helpful.”

Copthorne Tara Hotel London Kensington
Jun 22, 2009 by Katie from Akron,OH

Overall Rating: 6

• Hotel is located in a good neighborhood and is near the tube.
• Room decor and furniture a bit outdated.

“The hotel was a good value for the price. The lobby and public areas are very upscale, but the rooms were not. The room and bathroom were quite small.”

Saint Martins Lane
Jun 21, 2009 by Trinita from Upper Marlbor,MD

Overall Rating: 9

• Awesome location!
• Nothing

“Great hotel, great hotel and overall great experience.”

B.W. Master Robert Hotel
Jun 15, 2009 by Geoff Dobb from Kingscliff Australia

Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• Good location to Heathrow
• Parking fees for cars at a motel, should be included in room rate with discounts for those without vehicles.

“A pleasant hotel with a good hotel bar and pub food. Reception staff was not friendly. Hotel room good with nice bathroom. As aged pensioners we wheeled our luggage from the designated nearest tube station, Osterley. But the stated 10 minute walk on took us over 30 minutes on a warm evening and there should be an earl which is claimed to be a good bedroom, excellent bathroom, hearty pub food at a fair price but unfriendly reception staff. Main query is how Osterley is stated as nearest tube station with a 10 minute walk. As seniors it took us. walking fast over 30 minutes with heavy luggage to reach the hotel. On a warm evening. the staff recommended Hounslow.”

Hilton London Olympia
Jun 15, 2009 by Michael from Rancho Cordova,CA

Overall Rating: 10

• Great, friendly, and
  helpful staff. Lots of hot water for the bath!
• Mattress was a bit firm, as in hard.

“Nice hotel, good location, great staff, very nice rooms.”

Express By Holiday Inn London-Southwark
Jun 12, 2009 by Keith from Pasadena,CA

Overall Rating: 9

• Good location.
• Not much space for the luggage.

“Express by Holiday Inn Southwark London is a solid comfortable overnight stay on the south bank of the Thames in central London. Our room was small, but well designed and well appointed. I got a good nights sleep before my flight back to LA. If this hotel is available for the same exceptionally low price next time I'm in London, I will seriously consider spending my entire stay there.”

Copthorne Tara Hotel London Kensington
Jun 9, 2009 by Don from Toronto,Canada

Overall Rating: 3

“The hotel does a lot of trade in bus tours and the like, it is not service oriented and almost everything is offered as an extra-fee service, from the exercise room and on.”

Holiday Inn Bloomsbury
Jun 8, 2009 by Linda from Coral Springs,FL

Overall Rating: 9

• Great location for underground access!

“Perfect location for quick access to underground. Clean, comfortable and staff was friendly and accommodating.”

Copthorne Tara Hotel London Kensington
Jun 7, 2009 by Megan from Mastic Beach,NY

Overall Rating: 10

• The staff was very helpful.

“This hotel was in a great location, literally around the corner from a tube and bus stop. Nice part of town, very easy to walk around at night and feel safe. The staff was great, helpful with organizing everything that we needed. I'd certainly stay again.”

Harrington Hall Hotel
Jun 6, 2009 by Yoav from Valley Village,CA

Overall Rating: 8

• In room safe, good location, we had a quiet room.
• TV not 4 star. Sheets & towels not 4 Star. Hotel soap left filmy feeling on body.

“This hotel has a perfect location. The staff were friendly and helpful. The room was nice and quiet. The TV was out dated. The bed sheets were a bit rough. The towels had a strange unpleasant smell as well as being rough and too small. The hotel soap was not to my liking it was filmy and had a weird smell. Besides that the soap squares seemed to evaporate. The king bed had individual blankets that were warm and comfortable, I had never seen that in a hotel before, not bad. The AC was okay but not very powerful.”

Copthorne Tara Hotel London Kensington
Jun 4, 2009 by Jukka from Vantaa,FL

Overall Rating: 9

• Good location, quiet and
  nice staff.

“Good hotel with friendly staff. Nice quiet location with easy access to city centrum. Good selection of shops within walking distance.”

Harrington Hall Hotel
Jun 4, 2009 by Rick from Trophy Club,TX

Overall Rating: 9

• It was a four minute walk from the Gloucester tube station and pubs/eateries.
• The bed was a bit hard.

“Located in the Kensington area of London and a few minutes walk from the Gloucester tube station (Piccadilly and Circle lines) the NH Harrington Hall is great place to stay on your vacation. The hotel is clean and the staff is friendly. The neighboring area has public transport, restaurants, pubs, just about anything a traveller might need.”

The London Hilton on Park Lane
Jun 3, 2009 by Eddie from Houston,TX

Overall Rating: 10

• It was very pleasent and well located for tourists
• Food prices were grossly overpriced

“From the beginning of the visit, we found the staff to be very helpful. Within minutes of checking-in the desk manager, responding to a personal request I had upgraded our room, and that seemed to set the pace for the rest of our stay. The cleaning crew was amazingly responsive and efficient and we had next to zero problems. I was surprised that they did not offer free WIFI, but that was a minor inconvenience. All in all it was a terrific place to stay, but expensive without Priceline.”

Hilton London Olympia
Jun 3, 2009 by Kelly from Walnut,CA

Overall Rating: 6

• Good water pressure in the shower.
• Location not convenient to regular tube station. Temperature regulation not good usually too hot.

“Not a 4 star hotel more like 3.”

London-Regents Park Holiday Inn
Jun 2, 2009 by Joy from Seattle,WA

Overall Rating: 8

• Friendly front desk and house keeping staff.
• I did not like having to pay to use the business center.

“Clean, comfortable hotel. The location is two blocks from a tube station which is convenient. Friendly staff.”

London-Regents Park Holiday Inn
Jun 1, 2009 by Ellen from Gaithersburg,MD

Overall Rating: 10

• Convenient to everything, and safe to walk at dark.
• Not too much selection of food for their breakfast buffet.

“In general, we are happy with this hotel, if we are going back to London in the future, we probably will stay there again.”

Copthorne Tara Hotel London Kensington
Jun 1, 2009 by Lori from Garrett Park,MD

Overall Rating: 7

• Location to the Tube.
• The outside of the hotel looks like barracks.

“This hotel was a nice place to rest our heads. We had two twin beds that we pushed together. The maid service did a nice job cleaning the room.”

London-Regents Park Holiday Inn
May 28, 2009 by Sanjay from Pearland,TX

Overall Rating: 9

• The location was fabulous for the price, yet I would not rate the hotel as a 4 star.
• I liked the hotel, it just wasn't a 4 star in my standards.

“Nice hotel, great staff, amazing location. Easy to get around, the tube was only 2 blocks away. I had good experiences with the front desk. I liked the customer service. Overall, I liked the hotel and would stay there again. I just thought it was more of a 3 star because of the dated rooms.”

London Marriott Hotel Marble Arch
May 27, 2009 by Frank from Lakewood,OH

Overall Rating: 9

• Very clean and roomy. Hotel in well maintained condition.
• Location.

“Excellent hotel and staff. Very roomy and well maintained, squeaky clean.”

Holiday Inn LONDON-CAMDEN LOCK
May 26, 2009 by Sara from Encinitas,CA

Overall Rating: 9

• Location. On the lock.
• Noisy people outside.

“Good if you stay on Camden Lock. This is probably not a 4-star hotel, but its definitely nice and the location is great!”

Holiday Inn Kensington Forum
May 25, 2009 by John from Henderson,NV

Overall Rating: 8

• The location was great, nice staff and room was comfortable.

“Nice and comfortable hotel. Room size was decent for European standards. Small TV but not really in London to watch TV so that made no difference to me. Overall, we were very pleased with this hotel.”

Copthorne Tara Hotel London Kensington
May 24, 2009 by Sherry from Clifton,VA

Overall Rating: 6

• The front desk staff, concierge, and bellhops all went out of their way for us.
• Not enough towels. The mattress sloped to one side. Outlets hard to use as too close to floor. Curtains let in too much light.

“This was a tourist hotel. Request a room facing the front which were quieter. The ones on the back side had train noise from the tube trains running above ground. The bathrooms had old fixtures that required you to use two spigots, a hot & a cold that must be mixed together in the sink for warm water. The tub was very tall and might be difficult to enter if you are older or have mobility issues. It was very difficult to plug in your own hairdryer from the US (with the large safety plugs)The outlets were too close to the floor and hard to access. The staff was very accommodating and quick to respond to requests.”

Copthorne Tara Hotel London Kensington
May 22, 2009 by Amy from Beaverdam,VA

Overall Rating: 7

• Convenient to High Street Ken tube station.
• Walked past flats with trash outside - rather junky.

“Not much of a view outside but okay hotel if you don't stay in it much. Like a low budget Holiday Inn.”

Holiday Inn Kensington Forum
May 22, 2009 by Ann from Omaha,NE

Overall Rating: 8

• Great location. Tea/coffee making facilities and fridge in hotel room.
• Fridge in hotel room desperately needed to be cleaned.

“Good, clean (except fridge), centrally located hotel. Nice open lobby area. Rooms not a bad size for central London. Pretty good showers for London, too. Overall, good value for money.”

Hilton London Olympia
May 21, 2009 by Shari from Coral Gables,FL

Overall Rating: 10

• Location. Rarely friendly staff. Amazing price through bidding.
• Common areas look worn out, similar the standard of British style hotels not US Hilton's.

“4 star for a Hilton chain hotel is too high although it matches standard used for British style hotel at this star. My room seem to have been renovated, and I actually enjoyed the modern decoration.”

Hilton London Olympia
May 20, 2009 by Kush from Hoboken,NJ

Overall Rating: 1

• There was absolutely nothing to like about this hotel.
• Poor location, shabby hallways, tiny and dilapidated rooms and unfriendly staff.

“I would stay away from this hotel. I am a frequent business traveler to London. This hotel is quite far 10 -15 minutes walk from the tube and that would be worth it if it had any redeeming qualities whatsoever. The lobby is fine but it has shabby hallways with threadbare carpeting, tiny dilapidated rooms and an unhealthy dose of unfriendly staff. There are much better options available.”

Club Quarters Gracechurch
May 19, 2009 by Mike from Robesonia,PA

Overall Rating: 9

• Room was clean, bed comfortable.

“Metro lines were very unpredictable. Two major lines were closed on the week end we stayed here.”

Copthorne Tara Hotel London Kensington
May 17, 2009 by Rick from Richmond,MI

Overall Rating: 3

• Checkout.
• How dirty and old the rooms were.

“The room was dirty: extremely outdated, dirty carpet, extremely uncomfortable bed and pillows. They charge 10 pounds per 24 hours for the internet. Windows were so dirty that you could hardly see the trains as they passed by making constant noise. Other than location, I cannot say much good about the Tara.”

Copthorne Tara Hotel London Kensington
May 16, 2009 by James from Calhoun,LA

Overall Rating: 8

• The customer service was very helpful for us.

“It was an older hotel but clean. They were very helpful in helping us get where we wanted to go.”

Copthorne Tara Hotel London Kensington
May 14, 2009 by Ken from Montrose,CO

Overall Rating: 9

• Location.
• Room was starting to be run down some.

“Very good location. Probably only 3 min from the Tube. Lot to do just around hotel.”

Holiday Inn Kensington Forum
May 11, 2009 by Kourosh from Portland,OR

Overall Rating: 2

• Good location.

“Unfriendly and uncooperative staff, small room that resembled a 2 star motel rather than a 4 star hotel. The Marriott (200 yards away) was a much better hotel, and much friendlier staff.”

Hilton London Olympia
May 10, 2009 by Day from Miami,FL

Overall Rating: 10

• Friendly staff, and
  luxurious.
• Expensive breakfast.

“Loved this hotel. Conveniently located, not in city center but very accessible by bus or underground (station two minute-walk away). There are few places to eat breakfast close by and the restaurant is pretty expensive.”

London-Regents Park Holiday Inn
May 10, 2009 by John from Pearl City,HI

Overall Rating: 6

• Location and front desk staff.
• Small room,
  old furniture and bed, not four star.

“Great staff but not four star hotel.”

Hilton London Olympia
May 7, 2009 by John from Spring Hill,KS

Overall Rating: 10

• Quick service when towels, toilet paper, anything was asked for.
• Our king size bed was actually 2 twins together with a gap between.

“Our hotel was extremely friendly and helpful with an older charm to greet you outside yet modern when inside. Everyone was very willing to help in any way and loved hearing their true English accent since we're from North America.”

Harrington Hall Hotel
May 5, 2009 by Linda from Corpus Christi,TX

Overall Rating: 8

• Helpfulness of concierge at hotel.
• The bath lacked toiletries. This is a comfort that I am accustomed to.

“The hotel exceeded the expectations that I had for a room offered at a discount. My family and i were well served at this facility.”

Kensington Park Apartments
May 5, 2009 by Catherine from New Orleans, LA

Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• Location.
• Cleanliness, service, and safety.

“The apartment in which we stayed was not even basically clean. It was non vacuumed, used towels were hanging from a clothes rod and the kitchen contained dirty dishes and crumbs. In fact, the oldest and dirtiest looking scrubber, left in the sink, prompted me to go out and buy a new sponge (which I donated to the hotel) and re-scrub the kitchen sink, counters and dishes. The lobby area was cluttered and disheveled, containing a rack with a computer parts, bags of cleaning supplies and toilet paper and a large Tasmanian devil stuffed animal (which more frequently than not in our seven-day stay was placed behind the front desk in the absence of the manager). There was also a rack of severely outdated brochures in the foyer some dating back to 2005. We even saw a mouse in the lobby one night. The said lack of manager was especially disgusting, as keys began to pile up on the desk for days as people (I assume) checked out. To me, this raises the risk of someone who gains access to the foyer once being able to access the apartments. Totally unacceptable and unsafe for fellow guests. The cleanliness of the upholstery and curtains in our apartment was disgraceful, and the hodge-podge selection of furniture was tasteless. There was a persistent ticking from the closet in our bedroom (may be a water heater) and the sound of dripping water (but it could have been a nibbling mouse out of sight) from the bathroom. In all, its most impressive attribute is its location, but that cannot be factored based on safety, cleanliness, service and other elements crucial to a relaxing stay. Just in case you think I am an untraveled, and picky, let me assure you, I am not. I have stayed in hotels ranging from a simple one-star across from the teeming Red cross hospital in Bombay to the Hotel Metro Pole in Moscow. I have stayed at some really gnarly and some really nice hotels, hostels, B & B's and residences. I understand the differences between expectations of American, European and Asian hotels. The Kensington Park Apartments should be a one-star.”

B.W. Master Robert Hotel
Apr 30, 2009 by Olivia from Dersden

Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• Bus stop nearby.
• Better value near by.

“No cable channel but advertise says in room cable TV. Internet was only in the lobby. Food not good too.”

Holiday Inn Mayfair
Apr 29, 2009 by Barbara from Sacramento,CA

Overall Rating: 5

• Elevator was fast.
• Not updated.

“Bathrooms need updating - stains on ceiling and rug - burn marks on bedspread (this was a nonsmoking room).”

Hilton London Olympia
Apr 27, 2009 by Martha from New York,NY

Overall Rating: 9

• Clean enough and location good.
• No heat and had to pay a lot for internet.

“Staff friendly and helpful. Bathroom not the best, but worked out okay. The linens were good enough.”

Crowne Plaza Heathrow Airport
Apr 26, 2009 by Bert L from Stockton,CA

Overall Rating: 9

• Very friendly and efficient staff.
• Restaurant in hotel a bit expensive.

“Hotel was clean and comfortable. Concierge and hotel staff were very friendly. Room was well lit and amenities worked.”

Holiday Inn Mayfair
Apr 25, 2009 by David from Sacramento,CA

Overall Rating: 6

• Location.
• Shabby lobby.

“Perfectly adequate room, mostly shabby public areas. Fantastic location.”

Harrington Hall Hotel
Apr 21, 2009 by Kenn from Fremont,CA

Overall Rating: 8

• Very convenient location.
• Rooms were not cleaned well.

“Nice room, coffee and breakfast in a cafe around the corner between the hotel and Gloucester road tube stop was excellent.”

Copthorne Tara Hotel London Kensington
Apr 21, 2009 by Priscilla from Osprey,FL

Overall Rating: 6

• Good location.
• Room was above train tracks so loud at night. Old furniture.

“The Tara-Copthorne Kensington is in a very convenient location. Not an awful hotel but definitely not 4-stars. Lobby is very tasteful. Rooms are standard size for London, I've seen smaller. Furniture is out of date and not in very good condition. Our bathroom was clean except for the floor which was covered in previous occupants hair. Our room happened to be on the side above the rail tracks so it was very loud at night.”

Saint Martins Lane
Apr 21, 2009 by Dorit from Sunnyvale,CA

Overall Rating: 10

• Very small rooms.

“Great location, luxurious rooms, very friendly stuff. The standard rooms are very very small, and can accommodate no more then 2 people.”

InterContinental London
Apr 20, 2009 by Barbara from Caldwell,NJ

Overall Rating: 10

• Within steps of attractions restaurant/room nicely fitted.
• Water was
  not hot enough in shower.

“I would highly recommend this hotel, from the welcoming lobby, to the beautifully decorated and very efficient room, to the well equipped business center. Ideally located, and very accessible to points of interest and local restaurants, just a short walk away.”

Holiday Inn LONDON-CAMDEN LOCK
Apr 20, 2009 by Mathew from Barrie,Canada

Overall Rating: 8

• Good location.
• Internet too expensive.

“Internet too expensive. Very nice hotel.”

Holiday Inn Mayfair
Apr 19, 2009 by Rita from Maple Valley,WA

Overall Rating: 8

• Location.
• Excessively expensive internet connection.

“Dated hotel, could use some new furnishing. Lots of noise at 4:30 am, construction of buildings nearby so area is in upheaval.”

Holiday Inn Kensington Forum
Apr 17, 2009 by K-S from Baton Rouge,LA

Overall Rating: 7

• The location is excellent.
• The hotel staff really brings the rating down.

“Overall the hotel is nice. I'm not sure if the star rating operates differently in the states, but I've been to nicer four star hotels before. The staff here was awful, they were rude and one receptionist was so mean to me he brought me to tears. I would love to visit London again, but I will not stay in this hotel. If you plan to travel for business purposes this might suit you well.”

London Marriott Hotel Maida Vale
Apr 17, 2009 by Asit from Allen,TX

Overall Rating: 2

• Front desk staff was courteous.
• House keeping.

“It is old, not very clean, housekeeping does not clean the rooms/bathrooms or replace used coffee cups-they just don't take the pride in doing the job.”

Holiday Inn Mayfair
Apr 14, 2009 by Franck., from Jersey City,NJ

Overall Rating: 6

• Location was excellent, right in the center of London - very upscale neighborhood.
• Hotel of a certain age, that has not been refurbished for a while.

“Great location in the heart of Mayfair in the center of London. Good for business traveler - not very romantic or family-friendly. Hotel is of a certain age, and unfortunately has not been refurbished for a while. Room is of a good size for London though. Would recommend it for business travelers, or tourists.”