User Reviews for London Hotels

Research User Reviews for London (1-20 of 5593)

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Crowne Plaza London Saint James Hotel and Suites
Dec 6, 2009 by Judith from Kirkland,WA

Overall Rating: 9

• Close to sights and shops.
• Room rather small.

“The Hotel has a swish downstairs and a very good restaurant. The rooms are all different sizes, and I got a small one, but it was warm and comfortable and had everything.”

Jolly Hotel St. Ermin's
Dec 6, 2009 by Laurie from Mcdonough,GA

Overall Rating: 8

“Great character old hotel that has obviously been recently renovated (at least our room). The front desk staff was helpful, we had several requests and they were met immediately by staff members. Great value for the rates we paid - we could easily have paid double in London for similar (or lessor) accommodations.”

London Marriott Hotel Grosvenor Square
Dec 3, 2009 by Tom from Chicago,IL

Overall Rating: 8

• Great location..
• Very nice but not 5-star as claimed by Priceline!!

“Nice place with good but quite small standard rooms. It is not a 5-star property though, as Priceline claimed it was. Good location.”

Hilton London Kensington
Dec 3, 2009 by Eric from Oakland,CA

Overall Rating: 7

• Quieter neighborhood with shops/restaurants 5 minutes walk away.
• Very poor bed, smaller room.

“Not one of the nicer Hilton's that I have stayed at, it was nevertheless acceptable and in a reasonable location away from center city. The mattress and bed were in poor shape but the room was otherwise comfortable, despite its small size. This was the smallest of the four rooms I stayed in in London and Paris.”

Holiday Inn Mayfair
Dec 2, 2009 by Stacey from Apo,NY

Overall Rating: 10

• The location is great.
• Elevators seemed to be having problems.

“The location of this hotel is great. Very close to the underground and walking distance to Piccadilly. The staff is very friendly and helpful. The beds are very comfortable. It is well worth the money.”

Hilton London Olympia
Dec 1, 2009 by Edward from Pittsburgh,PA

Overall Rating: 8

• Excellent location, great deal for the price that we paid.
• ATM do not accept international debit cards.

“Hotel is located 3-4 minutes walking distance from Olympia subway station which makes it very easy to travel throughout the city. The rooms are spacious with all the amenities.”

Jolly Hotel St. Ermin's
Nov 26, 2009 by Adela from Cocoa Beach,FL

Overall Rating: 8

• Convenient location.
• No shop to purchase newspaper or magazine.

“Hotel was clean convenient and friendly.”

Holiday Inn Kensington Forum
Nov 24, 2009 by Aaron from Nixa,MO

Overall Rating: 3

“The bed was horrible, you could feel every coil. The room was tiny. The room had a bad odor. The TV was a 14" and they advertised flat panel TV's in the rooms.”

Harrington Hall Hotel
Nov 21, 2009 by Ginger from Delaware,AR

Overall Rating: 10

• The hotel was close to the Tube and very easy to get to all the places we wanted to go to. Safe area!
• If you use a prepaid calling card. DO NOT use the local access number, use the toll free one because you will be charged per minute for local call.

“The hotel was very nice and in a good safe area. A block from the Tube. Had a little grocery store between tube and hotel which helped save some expense too. Friendly and helpful staff. Would definitely recommend this hotel to others. Rooms were big! Loved it. As far as the phone thing and using the toll free number. When asking the staff about using the card they did tell me it would be a pound and half per connection but neglected to tell me to use the toll free number, so you can imagine my surprise upon checkout the phone fees I still had to pay. But other than that all was perfect.”

Copthorne Tara Hotel London Kensington
Nov 21, 2009 by Allen from Bedford, TX

Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• Location and room size.
• Not customer friendly.

“I was traveling on business for 10 nights with a club room reserved. After an 11 hour flight from the states, I arrived at the hotel at 10 am. I was told rooms were not available until the official 3 pm check in time. However, if I paid 30 pounds, a room would magically become available for immediate check in. The front desk would not budge on this - either pay now or wait 5 hours. This is the third time I stayed at this hotel this year. I did not encounter this issue previously. If this is how this hotel is going to treat its business travelers, I'll choose to go elsewhere next time. This is a very poor business model in order to try to generate more revenue. They may have gotten 30 pounds out of me now, but for my next 10 night trip to London in January (and every quarter) , they aren't getting my business.”

Grosvenor House, A Jw Marriott Hotel
Nov 16, 2009 by Denise from New York,NY

Overall Rating: 9

• The bed was amazing.
• The gym was terrible.

“Very nice. Classic hotel with a terrible exercise facility, but everything else was great...”

Country Inn & Suites By Carlson London-Bloomsbury
Nov 5, 2009 by shane from Batsy

Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Small cozy hotel and very clean.
• None.

“This is small hotel in the heart of London with wonderful and helpful staff. It is like from home to home and can be recommended as the room rates are real value for value.”

Marriott London Kensington
Oct 26, 2009 by Craig from Laurelton,NY

Overall Rating: 10

• Pleasant.
• Overpriced mini bar.

“Great hotel.”

Copthorne Tara Hotel London Kensington
Oct 23, 2009 by Carolyn from Sacramento,CA

Overall Rating: 8

• Good location and via Priceline, good price.
• Does not have Wi-Fi available.

“The room was quiet and clean with appropriate amenities such as small refrigerator, and enough room for a small table and chairs. With more people having i phones and the like, a hotel of this type should offer free Wi-Fi at lease in the lobby or bar. Having to use computers that are L1 per 10 minutes is just a way of nickel and dime for the guests.”

Copthorne Tara Hotel London Kensington
Oct 23, 2009 by Michael from Sierra Vista,AZ

Overall Rating: 8

• Great location to the tube.
• Out dated rooms. Bathroom had two spigots only cold and only hot.

“This is a hotel that is safe and clean. It is in a really great location. Near some decent restaurants and 3 in walk from the High Street Kensington tube station. The only drawback is the outdated furnishings, but this is minor. I would recommend this hotel, especially for the price.”

Nh Kensington
Oct 21, 2009 by Marilyn from Wasilla,AK

Overall Rating: 10

• Location and
  friendly staff.

“Large, clean rooms, excellent bathroom facilities and nice common areas.”

London Marriott Hotel Maida Vale
Oct 19, 2009 by Tracy from Flagstaff,AZ

Overall Rating: 7

• Close to London underground.
• Mattress wasn't comfortable, and rooms were dated.

“This hotel is a short walk from the Kilburn Park Underground Station. Lobby area is standard Marriott fare, while it seems the rooms have not yet made the Marriott renovation list. They were clean but a bit worn and the bathroom needed some repairs to tile and such. However, it was a good place to rest your head for the night and get around the town easily on the Tube.”

Marriott London Park Lane
Oct 17, 2009 by Michael from Shirlington,DC

Overall Rating: 7

• Great personalities.
• Very corporate, charged for internet.

“Solid four star hotel with a great location, the hotel primarily caters to business travelers. It has a wonderfully central location.”

Park International Hotel
Oct 17, 2009 by Bob from Cape Coral,FL

Overall Rating: 9

• Short walk to underground.

“Great breakfast, very close to underground and many attractions within walking distance. Nice area of London and good value for the price.”

London Marriott Hotel Grosvenor Square
Oct 16, 2009 by Peter from New York,NY

Overall Rating: 8

• Great location.
• Room was not serviced till 4:30 pm.

“Very well placed hotel. Nice renovation has modernized it. Amenities are of high standard.”

Marriott London Kensington
Oct 16, 2009 by Michael from boston

Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff was very helpful.
• Charging for the internet.

“I found the hotel staff to be very friendly and helpful. The room was clean as well as the overall appearance of the hotel. The hotel was only about a half mile from the underground with plenty of small coffee shops and restaurants nearby. The only complaint is the hotel charges 15 GBP per day for the use of the internet! If your a sports fan of American sports, I would suggest the sports cafe in Piccadilly Square.”

Marriott London Kensington
Oct 16, 2009 by Michael from Berkley,MA

Overall Rating: 8

• Very clean and the staff at check-in and at the concierge desk were very helpful.
• Paying 15 pounds a day to use the internet was outrageous.

“The stay at the hotel was very nice. The staff was very friendly and helpful. Would stay there again.”

Hilton London Gatwick Airport
Oct 15, 2009 by Linda from Port Alberni,Canada

Overall Rating: 3

• Convenient location.
• Shabby, substandard environments, and uncomfortable bed.

“This hotel is very convenient for travel from Gatwick Airport. Other than that, it is in dire need of renovations. We found the room shabby and the bed very uncomfortable. The public spaces were cramped and shabby as well. We were very disappointed in the hotel. It was a down ending to a lovely trip.”

Marriott London Kensington
Oct 15, 2009 by Jamie from Apo,AE

Overall Rating: 10

• Easy access to the tube, very nice rooms, and great staff.

“I would definitely stay here again. Very nice rooms, great staff, and excellent service. There are good restaurants near by, a grocery store, a Starbucks, and the tube station is an easy walk.”

Jolly Hotel St. Ermin's
Oct 15, 2009 by Dave from Cambridge,Canada

Overall Rating: 8

• Perfect London location.
• Very small rooms.

“I would recommend it to others for sure.”

Hilton London Olympia
Oct 12, 2009 by Sylvia from Sherwood Park,Canada

Overall Rating: 10

• The servers were very efficient, in the dining room.
• The hot food was not included in the buffet breakfast, without paying more.

“The hotel was excellent, but there was not much selection for restaurants nearby, without a lot of walking. The man at the desk was not friendly.”

InterContinental London
Oct 9, 2009 by William from Cornwall,NY

Overall Rating: 10

• Spacious rooms - friendly, and helpful staff.

“Great.”

London Marriott Hotel Grosvenor Square
Oct 8, 2009 by Gina from Ossining,NY

Overall Rating: 8

“Room was small, but quiet, clean and comfortable. Great neighborhood.”

Marriott London Kensington
Oct 2, 2009 by kimba from San Jose,CA

Overall Rating: 10

• The concierge staff was very friendly and so helpful.

“The hotel was excellent, I would stay there again. clean,friendly staff. excellent concierge service!”

Holiday Inn Bloomsbury
Oct 1, 2009 by Emir from Acapulco,NY

Overall Rating: 9

• They where really friendly.

“Really really friendly the people,
Front desk was really so helpful in my travel.”

London-Regents Park Holiday Inn
Oct 1, 2009 by Jochen from Seattle,WA

Overall Rating: 0

• Convenient location.
• Cheap room style, and the low ceilings.

“Reasonable hotel for the leisure traveler, but far away from a 4-star hotel, simple accommodation, mini bar was not working, hotel bar was OK, and the shower was very low.”

London-Regents Park Holiday Inn
Oct 1, 2009 by Susan from Washington,DC

Overall Rating: 3

• Nothing
• Very old, worn hotel; poor housekeeping standards; mediocre location

“Definitely not a 4 star hotel; more like 2 stars. Not terribly clean. Everything in the room looked very old and worn. Overall a depressing place to stay.”

Jolly Hotel St. Ermin's
Sep 30, 2009 by Karen from Little Rock,AR

Overall Rating: 6

• The location was perfect for sightseeing in London.
• It is old, shabby and needs an update badly.

“This hotel would only be a 2 star facility in the US, but in a large city in Europe it is rated much higher with the price to go with it.”

Harrington Hall Hotel
Sep 28, 2009 by Marie from West Vancouver,Canada

Overall Rating: 5

• Good Location.
• Shabby rooms, uninformed staff, hidden costs.

“The hotel is in a great location, but the staff are not very helpful or well-informed and the rooms are shabby and old. This is not a 4-star hotel.”

Hilton London Metropole
Sep 26, 2009 by Carrie from Norfolk,VA

Overall Rating: 4

• Location.
• Uncomfortable bed, stained rug, dingy hallway, expensive extras like Wi-Fi.

“The room was located in the older, dingy tower, not at all impressive. The room lacked plugs for charging travel appliances, and although clean enough, the room was very worn and tired. If this had been marketed as a good budget option, I would have expected less, and been less disappointed.”

Grosvenor House, A Jw Marriott Hotel
Sep 24, 2009 by Patricia from Arlington,VA

Overall Rating: 10

• Everything.
• nothing.

“It was fabulous, the room, the service were awesome. The rose tea was lovely.”

Holiday Inn LONDON-CAMDEN LOCK
Sep 24, 2009 by Carrie from Norfolk,VA

Overall Rating: 9

• Good location, well-run, clean.
• Thin walls - I had a very loud party next to me.

“Straight-forward, clean, nice accommodations, near the Camden Lock, Camden Market, and a Tube stop. Nicer than I expected from a Holiday Inn.”

Marriott London Park Lane
Sep 24, 2009 by David from Ridgefield,CT

Overall Rating: 8

• Friendly staff and
  great location.

“The lobby is small and ordinary, but the staff is efficient and friendly. The room was average size. No views. Good condition and clean. Excellent location for access to shopping and transport to other parts of town.”

Marriott Executive Apartments London West India Quay
Sep 18, 2009 by Steve from Toronto,Canada

Overall Rating: 8

• Friendly, helpful staff made this good for traveling with young children.
• Travel cot would be appreciated as oppose to child's playpen.

“Great staff with friendly happy faces always ready to assist. Perfectly located for London tube and fine restaurants. Would definitely stay here again.”

Hilton London Kensington
Sep 18, 2009 by Chantal from Rotterdam,NY

Overall Rating: 8

• Great service, nice lobby and
  good location.

“The hotel lobby looks nice and the staff was very helpful.”

Nh Kensington
Sep 18, 2009 by Tony from New York,NY

Overall Rating: 4

• Not more than 3 to 3.5 star. Excellent location within easy walk of Earl's Court tube which has elevators for those pulling a bag.

“Towels are no better than at a budget, 2* hotel. Restaurant now closed except for breakfast, the price of which (despite recession) has gone up from $28 to nearly $30. There's no concierge, no bellman and beds are very Travelodge. Bare utilitarian bedrooms. Difficult to adjust AC and water flow in bath/shower as latter's knob is almost unmovable. Don't pretend to us this is four star, please!”

Copthorne Tara Hotel London Kensington
Sep 17, 2009 by Zhanna from NYC

Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[8]

• Great location, nice neighborhood, near Circle Tube Station, and comfortable beds.
• Outdated, moldy, smelly, highly over priced and incompetent hotel, forgot wak up call.

“The hotel forgot my wake up call! Never mind that they represented themselves as a 4 star (maybe 20 years ago it was), but now it is at best a 2 star, but any flea bitten motel even makes wake up calls! This one didn't and they didn't even apologize for it. The hallways smelled like turpentine and the bathroom in my room smelled like mold. They covered the bathroom walls with plastic panels to make it look new, but it was very plain to see and smell that it wasn't very fresh or clean!”

Copthorne Tara Hotel London Kensington
Sep 17, 2009 by Zhanna from NYC

Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[8]

• Great location, nice neighborhood, near Circle Tube Station, comfortable beds.
• Outdated, moldy, smelly, highly over-rated and incompetent hotel, forgot wak up call.

“The hotel forgot my wake up call! Never mind that they represented themselves as a 4 star (maybe 20 years ago it was), but now it is at best a 2 star, but any flea bitten motel even makes wake up calls! This one didn't and they didn't even apologize for it. The hallways smelled like turpentine and the bathroom in my room smelled like mold. They covered the bathroom walls with plastic panels to make it look new, but it was very plain to see and smell that it wasn't very fresh or clean!”

Best Western Delmere Hotel
Sep 17, 2009 by Ambarish from Lowell,MA

Overall Rating: 10

• Clean, friendly people, and
  lovely location.

“It was located at a lovely location, 5 minutes walk to the nearest subway and Hyde Park. The staff was very helpful, cost was brilliant and I definitely recommend this place. I was there for a conference and sight seeing. Being a student, needed a comfortable and affordable place. This place was the exact match I was looking for. They also helped me keep my luggage for the day I was not paying for! The hotel may seem very tight but that is what they could build out of the small houses in London. A double room was more than sufficient.”

Copthorne Tara Hotel London Kensington
Sep 17, 2009 by Lana from Staten Island,NY

Overall Rating: 1

• Comfortable beds, great location, close to the tube and stores and food.
• Poorly maintained hotel, the staff just didn't care.

“The lobby and restaurants are nicely maintained, they forgot about the rooms. The bathroom had obviously been flooded, but rather than fix the problem they covered up the moldy walls with paneling - but I could very plainly still smell the mold in the room! One night we ran out of toilet paper and the staff didn't seem to think that it was a problem! How hard is it to see that the roll is running out and leave an extra roll in the bathroom? An investigation into why I ran out of toilet paper does not help the situation!”

Copthorne Tara Hotel London Kensington
Sep 17, 2009 by Shelby from Houston,TX

Overall Rating: 8

• Neighborhood was safe and excellent for walking.
• Beds in room were twin beds.

“Hotel was very functional, restaurants and bar were fine for business meetings.”

Jolly Hotel St. Ermin's
Sep 16, 2009 by Michael from Alhambra,CA

Overall Rating: 3

• Location.
• Uncomfortable bed, very hard.

“It did not meet my expedtation.”

Crowne Plaza Heathrow Airport
Sep 15, 2009 by Amy from Portugal Cove,Canada

Overall Rating: 9

• Room was big & service at the front desk for check-in was great.
• Shuttle to the airport has a very long wait time and is often crowded.

“Nice if you are stopping over at Heathrow.”

Holiday Inn Mayfair
Sep 11, 2009 by Trish from Oak Park,IL

Overall Rating: 7

• Location.
• Very small rooms, could barely get around bed to access washroom.

“10 star plus location, 2.5 star hotel. Definitely not a 4 star hotel.”

Hilton London Green Park
Sep 8, 2009 by Fergus from White Plains,NY

Overall Rating: 9

• Everything was excellent apart for room size.
• Bedrooms definitely two small for a 4 star hotel.

“Fabulous apart for rooms being two small for 4 star hotel.”