London Marriott Hotel Heathrow

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User Reviews for London Marriott Hotel Heathrow, West Drayton

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Mar 11, 2009 by Stephanie from Erie,CO
Overall Rating: 10

• Clean, comfortable, safe and good restaurant. Good pool, great location, good options for getting to the airport.

“Nice attractive clean quiet comfortable rooms. Many options for food, nice pool, good location to airport, good service. Nice lobby, handy little store, nice gym.
Good family atmosphere. Wonderful free breakfast included.”

Feb 25, 2009 by Peter from Pleasanton,CA
Overall Rating: 8

• Location. Ambiance.
• Mattress was simply awful.

“Location and convenience of transportation to LHR are excellent. Pleasant public spaces. Mattresses need to be replaced.”

Jun 18, 2008 by Amy
Overall Rating: 10

• Received excellent service from all members of staff.
• Would like to have free shuttle from nearby airport rather than taxi.

“The staff was excellent as my group was tired from a long day of sightseeing and the journey out to the hotel from the city. They had good humor and cheered us up with their positive attitude and helpfulness. The room was clean and beds very comfortable. The variety of outlets for European American plugs was also very convenient.”

Jun 12, 2008 by Jeff
Overall Rating: 9

• The quality of the hotel.
• The cost of anything
  outside of the room.

“The Marriott was a very good hotel with good (and free) airport connections. Nice area, but there's not a lot out there other than a Macdonalds, and a local pub, the Three Magpies, the later of which had good drink prices, but mediocre food.”

Jun 7, 2008 by Cheryl
Overall Rating: 10

• The rooms were very well appointed. Bedding was outstanding.

“We were flying out of LHR the following day early so wanted something near by the airport. Wow, were we impressed! The rooms were very well appointed and the bedding outstanding. The lobby area was beautiful and plenty of choices for dinner at the hotel. This property far exceeded out expectations.”

Apr 17, 2008 by Carol
Overall Rating: 10

• Beautiful room and bath.
• Fee for using internet very high.

“An excellent choice for an airport hotel. The food in the hotel lobby and informal restaurant was not unreasonable by London standards.”

Mar 27, 2008 by Leslie
Overall Rating: 10

• Lovely room, clean with comfortable beds.
• Restaurant was expensive and not very good.

“Excellent hotel, convenient to airport. Good size room, comfortable beds, nice coffee bar. Friendly staff.”

Feb 5, 2008 by Brian
Overall Rating: 9

• Big, spacious, comfortable rooms complete with large desks with European and North American electrical circuits.

“I stay
in over +100 hotel rooms globally per year and the Marriott Heathrow Airport is one of the best laid out and spacious rooms for a business traveler. I highly recommend it.”

Nov 4, 2007 by Elaine
Overall Rating: 9

• Friendly and helpful staff - did some copying late at night without making a charge.
• Atrium is like a daughtry barn, not cozy and welcoming.

“Excellent situation for Avis rental drop-off and Heathrow. Two dining options, prices typical of airport locations. Rooms well-equipped and staff helpful and friendly. Would be please to stay there again.”

Oct 13, 2007 by Noella
Overall Rating: 8

• The very comfortable beds.
• The prices of the restaurant food.

“Great place. Great big comfortable beds. Friendly staff. Only complaint is that the hair dryer is fastened in a drawer outside of the bathroom. I would definitely stay there again.”

May 9, 2007 by Lynne
Overall Rating: 10

• Clean, quiet, spacious, friendly staff.
• The internet service.

“An excellent place to stay, couldn't ask for more.”

Jan 23, 2007 by Amanda
Overall Rating: 8

• Big room, good room service, helpful staff.
• No children's
  TV channels or pay movies.

“This was a great place to stay for one night before flying back to The States. The room was big (compared to most in the UK), the staff - especially the concierge - was extremely helpful and it was a stones throw from the airport. I just wish they had had a children's cartoon channel or pay movie in the room. Other than that it was great.”

Jan 9, 2007 by Paul
Overall Rating: 9

• Spacious lobby. Room overlooking lobby. Very comfortable bed. In-room facilities.

“Check-in and checkout very efficient. Buffet breakfast very good.”

Nov 23, 2006 by Wendy
Overall Rating: 10

• The check-in staff was very friendly; the room was well furnished, quiet, and comfortable.
• Restaurant food appeared expensive (from checking menu).

“The Marriott is conveniently located being served by the free London buses as well as the Heathrow Hoppa. The lobby is very attractive and the rooms quiet, well-furnished, and comfortable.”

Sep 12, 2006 by Tim
Overall Rating: 10

• Great location for Heathrow Airport.
• Smoking in the lobby - stinky!

“Nice hotel, good location for an early flight out the following morning. It is serviced by an airport Hoppa bus which trawls all the other hotels and then makes its way around the terminals, so leave plenty of time to get to the airport.”

Feb 3, 2006 by Mark
Overall Rating: 8

• Nice styling.
• No help with the luaggue on arrival.

“It's a nice hotel in close proximity of Heathrow Airport - the bus to the airport can take longer then it should due to too many stops along the way.”

Nov 23, 2005 by Mike
Overall Rating: 9

• Some of the staff
  is very friendly and helpful.

“As with everything in the UK, everything is overpriced and expensive. It applies here, too, even for a basic club sandwich from room service. Staff overall is friendly. Some of the rooms face inward to a very narrow courtyard and this makes me claustrophobic. The Hoppa (shuttle bus) to Heathrow is 2 pounds 50 each way. We also waited an hour for the bus coming to the hotel which is unacceptable. I took a taxi to Terminal 4, very expensive, but impossible to go the long way with all the bags. They need many more TV stations than the rubbish they currently offer.”

Nov 22, 2005 by Randall
Overall Rating: 9

• Well appointed and comfortable rooms.
• Service in restaurant was not perfect.

“The Marriott Heathrow Hotel is an excellent choice for the stop over traveler using Heathrow airport or a traveler wishing to see London but not wishing to stay in the center of London. The hotel meets a high standard for service and comfort. My rooms was quiet, well appointed, and comfortable. Staff at reception were outstanding and efficient.”

Jan 11, 2005 by Kenneth
Overall Rating: 5

• Food service was very expensive and there was no competition in the area.

“Nice hotel in the airport area and connected to the hotel hopper from the airport. Breakfast cost 14 pounds but if you check other hotels you can get it for 5 pounds.”

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