Quality Inn Philadelphia Airport

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User Reviews for Quality Inn Philadelphia Airport, Essington

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Mar 3, 2009 by Frank from Phoenix,AZ
Overall Rating: 3

• Coffee available 24/7; airport shuttle; not much else, good about it.
• A near-total dump; bad service, and worse facilities.

“The room door would sometimes not lock, hotel staff just shrugged. The continental breakfast & the lobby were hangouts for loud, obnoxious behavior by the staff & their friends. Too many electrical devices (fridge, microwave, TV, coffeemaker, lamp) were plugged into a single outlet. Room, lobby, restaurant all reeked of chemical disinfectant and smoke, despite being an nonsmoking hotel. Never again.”

Oct 10, 2008 by jim
Overall Rating: 8

“Guy at front desk was very helpful finding another room when initial room was unsuitable and he was very polite courteous.”

Oct 7, 2008 by Larraine
Overall Rating: 7

• It was available for my needs at a good price!

“It was a first time I would stayed in a hotel. It was very well presented and fit my needs for the time and location I needed. The staff was client friendly and very helpful for our early hours schedule.”

Sep 28, 2008 by Al
Overall Rating: 6

• Night staff was very helpful with a few problems.
• Internet was down after first day, hotel woman guarded waffle maker at continental breakfast with "Tip" cup at side, and apparently you needed to tip for a waffle.
  

“Overall, though for price if it’s not disgusting your ok and it was clean, they made beds each day as expected but not always done at this price. Remote did not work, Middle Eastern woman on day shift just gave me blank stare when I complained, and gentlemen on night shift gave me the remote to lobby TV, problem solved. The internet went down after the 2nd day and was not back up when I left a few days later although they did have someone working on it for 2 days trying to fix it. (I am a contractor working in the area). I had a no smoke room but wife said everything smelled like smoke when I got home (i could not smell it). AC unit had no filter which was a big turn off to me (I am in the air quality business). Continental breakfast was ok, asst pre packaged goods, and waffle maker was broken first two days.
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