Courtyard By Marriott Corpus Christi

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User Reviews for Courtyard By Marriott Corpus Christi, Corpus Christi

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May 22, 2009 by Rebecca from La Vernia,TX
Overall Rating: 4

• The lack of concern of the staff.

“My family was very disappointed with this hotel. We had high expectations because of the star. We, my husband and I and our 2 children (both under the age of 3) arrived to check in at the stated time, 3:00 pm. We were told that due to being booked for the last couple of nights our room was not ready. The staff member at the front desk was nice, said that it would take about 30-45 minutes for our room to be ready and we could get a late lunch/early dinner while we waited. So we did just that, even though we had just come from the beach and wanted to get cleaned up. Around 5:30 we came back expecting that surely 2 1/2 hours later our room would be ready. Another staff member was at the desk by then and when my husband attempted to check in, he was told there were no rooms ready for us to check into. My husband informed him that we were told the same thing over two hours ago and asked why we even bothered making a reservation if it couldn't be honored. The staff member basically ignored the comment and told him there were no rooms ready and we just had to wait longer. Understandably, I was very frustrated since we were tired and just wanted into the room we were expecting to have at 3 pm. that day. Finally, by 6 pm. another staff member came to the front desk and informed us that our room was ready apologizing for the wait. I understand that sometimes things happen. But the fact that after waiting for over two hours we barely got one apology and no attempt to make up for the huge inconvenience was a great disappointment. We expected more from the name Marriott and high star rating. If it was our mistake checking out later than the designated time they wouldn't have hesitated to charge us. However, because of their mistake there was no offer for compensation or concern.”

Jan 9, 2009 by Michelle from Wheat Ridge,CO
Overall Rating: 9

• The size of the room and bathroom, The beds are comfortable. Free computer access is great.
• Nothing.

“Several of my family members rented rooms at the Courtyard. Our stay was enjoyable due to the overall size of the facility, amenities, comfortable beds, oversized bathrooms etc. We will continue to stay here while visiting our relatives in Corpus Christi, Texas.”

Jan 3, 2009 by Kristin from Lake Jackson,TX
Overall Rating: 10

• Very clean & comfortable. Also, friendly & helpful staff.
• Nothing.

“The hotel was very nice & exceeded my expectations in this area. It was very clean. The restaurant staff was exceptional & took good care of our family, including our small children. I left my makeup bag there & was able to get it back complete & in perfect shape. I would definitely recommend this hotel to others.”

Dec 17, 2008 by Matt from Cedar Park,TX

• I needed to change room size and they did not accommodate.

“Do not use Marriott Courtyard. I needed a space for wife and two kids and they would not give me anything but a King bed.”

Dec 17, 2008 by Christina from Mission,TX
Overall Rating: 9

• Great comfortable beds and pillows.
• No refrigerator or microwave in the room.

“The beds in the hotel are wonderful, the hotel decor is beautiful, the staff is friendly and the price is great!”

Nov 14, 2008 by Jammes from Kenedy,TX
Overall Rating: 10

• It's very clean, the rooms are great for business travelers.
• None.

“This is the perfect place to stay for one night, or one week. Everything is there you need, such as computer access, lounge, food, etc. I would recommend this to anyone.
”

Sep 4, 2008 by Millie
Overall Rating: 10

• Very nice, clean and friendly.
• Did not have full lenght mirror or mirror above desk so I could put on my makeup outside the bathroom.

“Great Hotel. Nice room. The staff was very nice and helpful. Would recommend to everyone. When we go back to Corpus we will stay there again.”

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