Holiday Inn Express New York City Fifth Avenue [New York City, NY]- Hotel Reviews - MyTravelGuide.com


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Holiday Inn Express New York City Fifth Avenue

15 West 45th Street, New York City, NY
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Photos of Holiday Inn Express New York City Fifth Avenue, New York City

User Reviews for Holiday Inn Express New York City Fifth Avenue, New York City

Average User Rating: 8.0
Overall user rating

Based on 44 user ratings

Dec 30, 2009 by Wanda from Manhattan Beach,CA
Overall Rating: 9 Overall user rating

  • They were very accomodating, allowing me to check in at 8am!
  • Food was decent, but not great! Overall, still good.

“The front desk manager was outstanding.
She is superior and definitely customer-oriented.”

Nov 24, 2009 by Bill from Dexter,MI
Overall Rating: 7 Overall user rating

  • Clean room.
  • Small room.

“Room was comfortable although small. Would recommend if you only plan on staying one evening.”

Aug 18, 2009 by Kate from Georgetown,DE
Overall Rating: 1 Overall user rating

  • Really poor, small lobby, small rooms, smelly elevators, etc.
  • Curt front desk attendant; smoking room given; bed request not met, refrigerator request not met; roll away request not met, cleanliness not met.

“I've stayed in upscale hotels and moderate scaled hotels; this by far was the worst accommodation I've secured. I'll be back to NYC but not to this hotel!”

May 4, 2009 by Crystina from Brooklyn,NY
Overall Rating: 5 Overall user rating

  • Free internet access.
  • On a smoking floor it smelled even after 4 days of not smoking.

“The room did not get much light.
It was an express hotel, so there wasn't much in the way of service. if you just need a safe place to drop your bags and take a rest its okay, but I've gotten a better quality stay on priceline for less money. The staff is primarily young, but they are all nice.”

Mar 21, 2009 by Ellis from Fresno,CA
Overall Rating: 2 Overall user rating

  • Location.
  • Not clean. Smelled like ash tray.

“Great location. No parking and
non smoking rooms are smoking room.”

Feb 3, 2009 by Yongxiu from Kent,OH
Overall Rating: 8 Overall user rating

  • The location is very good.
  • The room is too small.

“It is easy to get to some extracting places we want to go.”

Sep 17, 2008 by Denise
Overall Rating: 7 Overall user rating

  • Location.
  • Small rooms.

“Great morning buffet, but get there early because tables get taken quick and there is nowhere to sit. Great location and friendly staff.”

Mar 31, 2008 by Avis
Overall Rating: 9 Overall user rating

  • Location was great. Rooms were kept very clean.
  • Room somewhat small, but expected in nyc.

“I would definitely recommend it as a good place to stay if you are doing theatre, all in short walking distance. Likewise, Grand Central Station and subway lines. There were plenty of inexpensive eating options nearby as well. Was pleasantly surprised at the cleanliness and service. And breakfast was included.”

Feb 27, 2008 by Todd
Overall Rating: 9 Overall user rating

  • It was nice, clean and comfortable--everything that a traveler needs.
  • The bathroom was nice, but I would have preferred a tub as well.

“Holiday Inn Express on West 45th was the perfect hotel to sleep in: the accommodations exceeded the expectations. The breakfast was top notch. When I found that my toilet was not working, they immediately sent someone up to fix it. I have nothing but good things to say about this. The rooms may be smallish, but it was the perfect size for me.”

Jan 29, 2008 by Dave
Overall Rating: 10 Overall user rating

  • The bed was great. The room was very clean, though small.
  • Lobby was cramped. Was told room would be ready at 10, but was not.

“This hotel was surprisingly clean and comfortable for the rating level. While the rooms are small, the bed is superb and the location is convenient. The breaksfast was good, but the dining area and lobby are somewhat cramped. Overall, it is a nice place to stay.”

Nov 12, 2007 by Bec
Overall Rating: 8 Overall user rating

  • The rooms were large and comfortable with decent size bathroom.

“We had a wonderful stay. The rooms are large and with comfortable beds and decent size bathrooms. All the staff were very friendly. The breakfast was very tasty. We were in town to see Broadway shows and the location was perfect for us. Good restaurants and bars nearby.”

Aug 31, 2007 by Chris
Overall Rating: 9 Overall user rating

  • Low key staff and atmosphere.

“Room was actually bigger than I thought it would be for NYC standards. Convenient location though midtown times square can be overwhelming.”

Jul 23, 2007 by Eric
Overall Rating: 7 Overall user rating

  • Location.
  • Size of the room.

“Hotel and room was surprisingly small, but as much as can be expected for Manhattan. It was in a perfect location for all public transportation in traveling up and downtown via subway.”

Jul 13, 2007 by Mirela
Overall Rating: 10 Overall user rating

  • Great location, pretty clean and comfortable.

“My stay in this hotel was excellent! The hotel is very well located, is very clean and comfortable! I loved it!”

Jun 29, 2007 by Lana
Overall Rating: 8 Overall user rating

  • Great location, helpful staff and expensive location.
  • Signage could be better, a flag out from the street would help spot it by car as it is set back.

“Small hotel, great location, totally convenient and has all the bases covered with great restaurants nearby. Small rooms but well designed.”

May 30, 2007 by Roger
Overall Rating: 8 Overall user rating

  • Friendly staff. Decent breakfast. New rooms and furniture.
  • Problems with phones; rooms are very small.

“Neat, and clean hotel. Reasonable price. Small but comfortable rooms; Free WiFi; very nice bathrooms; nice linens.”

May 30, 2007 by Donna
Overall Rating: 10 Overall user rating

  • The hotel was very clean, staff was very friendly and professional.
  • Small cramped lobby.

“The hotel was very clean, staff was very helpful with directions, advices, luggage storage, parking help. Despite small quaters, everything was very clean, new and nice. Continental breakfeast was excellent.”

May 7, 2007 by Bill
Overall Rating: 9 Overall user rating

  • Clean room.
  • Lobby was claustrophobic.

“Well-equipped, clean, though small rooms characterize this hotel. The free breakfast was a very nice touch. The location is good good for theater-goers and is very close to Times Square. The neighborhood is safe at night.”

Jul 2, 2006 by Doug
Overall Rating: 4 Overall user rating

  • The maid service was wonderful, quick, helpful, immediately responsive.

“Nice, clean hotel; but if you are traveling with another person on a business trip - they will allow more than one person to stay; however, there is only one small bed.”

Apr 13, 2006 by Amanda
Overall Rating: 10 Overall user rating

  • Perfect location in the middle of Manhattan.
  • Rooms were very small.

“This hotel is perfect for tourists visiting New York City. It is only a few blocks from great locations such as Fifth Avenue, Times Square, Rockefeller Center and Bryant Park. The rooms are small but the beds are very comfortable and the whole hotel is very clean! The free continental breakfast had a great variety with high quality food. The hotel does come with free wireless internet but the connection is very weak inside of the rooms.”

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