Extended Stay America Knoxville - West Hills

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Oct 2, 2009 by J from Bloomington,IN
Overall Rating: 8

• Room was spacious
• A little difficult to find - went past the sign the first time.

“Extended stay format with mini kitchen was good for a traveling family on an unplanned trip. Hotel seemed to be more geared to business travelers.”

Jan 27, 2009 by Stephanie from Cordova,TN
Overall Rating: 1

• Cheap.

“This hotel was awful. The staff was very unprofessional (the lady checked us in wearing her PJ's). She was not very friendly and told us that there was only one queen bed in the room and there were no double rooms available (however the parking lot was virtually empty minus 5 or so cars). When we got to the room it smelled of smoke (even thought it was a non-smoking room). We had to put air fresheners on the vents of the AC. The shower heads were awful. It was not a very restful stay. I will never stay at an Extended Stay again.”

Dec 22, 2008 by Glynn from Murfreesboro,TN
Overall Rating: 9

• Been here before and I love staying here.
• I don't have anything bad to say about my stays.

“I love staying here and do often. It is close to the interstate and close to everything I need. I love staying here. I have it programmed in my GPS and the people there are awesome.”

Oct 17, 2008 by Steve
Overall Rating: 10

• I was surprised how nice it was.
• The bed was clean but worn out. Didn't have good support.

“The hotel was very clean. The staff was pleasant. We didn't use any of the appliances - just slept there. I can only complain that the bed needed to be replaced. It seemed the middle of the bed was not supported well.”

Sep 3, 2008 by Connie
Overall Rating: 6

• Clean.

“Hotel met needs. Not updated but was clean.”

Jun 25, 2008 by Brenda
Overall Rating: 9

• Great location, friendly staff.
• Roll was small.

“Very convenient, close to mall and restaurants, quiet area.”

May 8, 2008 by Deborah
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