Aloft Chicago O' Hare [Des Plaines, IL]- Hotel Reviews - MyTravelGuide.com


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Aloft Chicago O' Hare

9700 Balmoral Avenue, Des Plaines, IL
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Photos of Aloft Chicago O' Hare, Des Plaines

User Reviews for Aloft Chicago O' Hare, Des Plaines

Average User Rating: 8.0
Overall user rating

Based on 99 user ratings

Oct 22, 2009 by Zhen from Albuquerque,NM
Overall Rating: 10 Overall user rating

  • Shuttle from and to the airport is very convenient.
  • Nothing.

“This is an excellent hotel to stay. The room is clean and spacious. The facilities are convenient. The staff are very friendly. And the internet is free. I really enjoyed my staying there!”

Sep 24, 2009 by Michael from Macon,GA
Overall Rating: 10 Overall user rating

  • The hotel staff were great.

“Worth every penny, clean & trendy environment.”

Sep 11, 2009 by Robin from Monona,WI
Overall Rating: 3 Overall user rating

  • Front desk was not customer friendly.

“Called ahead to request a two bed room and they agreed. I was bringing my daughter on the trip when I arrived they would not give me the two bed room.”

Aug 30, 2009 by Marnez from Richmond,VA
Overall Rating: 8 Overall user rating

  • Location.
  • Theres a charge for parking per day.

“Bad I provided additional in replacing the parking.”

Aug 21, 2009 by Marcia from Harvard,IL
Overall Rating: 7 Overall user rating

  • I enjoyed the view from my window. I also liked the security of having access to laundry and such be via room card.

“The hotel is definitely attractive and the staff is friendly. That said, the quality of the decor made me think that it will not wear well. There is no restaurant or room service available. There is a small refrigerator, but no microwave.”

Aug 16, 2009 by Becky from Decatur,IL
Overall Rating: 9 Overall user rating

  • very modern
  • parking was expensive

“This hotel was a very modern new hotel with very nice rooms.”

Aug 13, 2009 by Dan from Dubuque,IA
Overall Rating: 10 Overall user rating

“This hotel had excellent staff. The facilities were nice, clean and very modern.”

Jul 19, 2009 by Mike from Gladstone,MO
Overall Rating: 10 Overall user rating

  • Amazing shower and television and even a good view for the area.
  • Parking is $20 a day.

“Amazing place, only about a year old. 48 inch flat screen TV, two work stations per room, HUGE walk-in shower that was amazing, free coffee, free iron, free internet service in the lobby, pool table in the lobby, bar in the lobby, nice food station in the lobby, all around great experience.”

Jul 13, 2009 by Lisa from Rockford,IL
Overall user rating

  • Half price wine bottles on Monday night. Great location. Very upbeat!

“Great location for airport. Games on all the tables - fun for families with early flights. Worth the money. Very cool place!”

Jul 1, 2009 by from Coralville,IA
Overall Rating: 2 Overall user rating

  • None.
  • Terrible.

“Isolated place. Higher parking fee.”

Jun 24, 2009 by Greg from Saint Louis,MO
Overall Rating: 7 Overall user rating

  • Fridge and room, flat TV.
  • Hard to find, park .

“Very modern motif. Loud lobby.”

Jun 17, 2009 by Barb from Brooklyn,CT
Overall Rating: 10 Overall user rating

  • Very trendy and modern style, great ambiance in the common areas.
  • Pay for parking, $20. per day, wish could indicate that in advance.

“Exceptional hotel, modern, trendy, elegant all in one package. Very comfortable and luxurious. I enjoyed my stay. Only drawback is the pay for parking.”

Jun 16, 2009 by Paul from Chenoa,IL
Overall Rating: 10 Overall user rating

  • Great atmosphere.
  • Difficult to get to the hotel itself.

“The hotel is definitely not for families but should be more for couples. It is also good for a younger crowd. The music, atmosphere is younger and more festive. The walk in shower was really nice and the room was well soundproofed. Except for the difficulty in getting to the hotel, we would stay there again.”

Jun 10, 2009 by Jennifer from Minneapolis,MN
Overall Rating: 8 Overall user rating

  • Modern, clean and classy; Their lounge is amazing, and they have a few board games and a pool table- which was awesome.
  • The staff was mediocre. They were not very informed about the area and how to help a tourist get places / recommendations.

“Overall, the hotel was pretty decent. We were surprised to learn that though we got a great deal on the room price, we were charged $13 per day for parking! Great atmosphere for couples or adult singles. I doubt that I would bring children there as the lobby is open with a bar scene feeling. They are a typical in that they have a few board games and a pool table in the lounge as well as many comfy places to sit. It was beautiful. The rooms were awesome, but well, if you're used to a sleep number bed, you might get a stiff back from these super soft beds! The group that I was with was pretty happy about the hotel, though we all agreed that as people from a different state, we were bummed that the staff wasn't more helpful with directions and recommendations on transportation and tourist type info. One gal was rude to my husband when he asked for change for a $20 so that we could take public transportation. But well, perhaps she was just having a bad day?”

Jun 4, 2009 by Justin from Bloomington,IL
Overall Rating: 10 Overall user rating

  • Very modern and clean. Very nice/accommodating staff.

“Aloft really exceeded my expectations. It incorporated many contemporary elements into the design of the hotel lobby and rooms. The lobby was a very nice area with a nice bar, outdoor courtyard/beer garden/lounge area. The hotel was very clean and the staff was extremely accommodating. I would go out of my way to stay here again. I would highly recommend it!”

May 25, 2009 by Dan from Morehead City,NC
Overall Rating: 9 Overall user rating

  • The modern fashion of the hotel and rooms.

“Enjoyed the modern style rooms, flat screen TV, pillow top beds and friendly staff.”

May 21, 2009 by Imran from Markham,Canada
Overall Rating: 7 Overall user rating

  • Modern concept.

“Good for business travelers not so comfy for people traveling with kids. Parking is $28 for a day where as same lot is managed by another company as well who charge $13 for a day.”

May 9, 2009 by Joy from Henderson,NV
Overall Rating: 9 Overall user rating

  • The food area, refrigerator in the room and the bartend staff.

“It's a good representation of the W hotels. There isn't a restaurant but there is a lot of them in walking distance and the rooms have fridges and there's an area in the lobby to heat up your food and they provide condiments, silverware and great coffee. They do sell salads, sandwiches and good snacks. The housekeeping staff was great, the bartender good company and everything was well kept.”

May 4, 2009 by Kathy from Bettendorf,IA
Overall Rating: 5 Overall user rating

  • The bed was comfortable.
  • Lobby noisy, bathroom light shines into room (large glass window) staff friendly, but not helpful.

“Okay for young trendy people. The lobby was noisy and the staff were young. The staff was friendly, however not very knowledgeable. The rooms are very small- large TV. There is a glass wall between the bathroom and the bedroom, so if someone is in the bathroom the light shines into the bedroom.
Overall the hotel was clean.”

Apr 30, 2009 by Ralph from Arlington Heights,IL
Overall Rating: 8 Overall user rating

  • Party atmosphere. Suited for young (or young at heart), very friendly staff.

“Very funky design(as would be expected of W hotels), modern designed rooms and appliances, quiet rooms, clean and spotless. Friendly staff. 10mins from airport and hotel shuttle picks up every 30 Min's.”

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