Extended Stay America Salt Lake City - West Valley Center

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User Reviews for Extended Stay America Salt Lake City - West Valley Center, Salt Lake City

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May 23, 2009 by George from Las Vegas,NV

“The first room given had a toilet bowl which had not had a toilet brush in the bottom. Then when flushed, it stopped up. The replacement room was nice, just next door to the other. The 2 front desk women I met were OK.”

May 19, 2009 by Travis from Rigby,ID
Overall Rating: 1

• It was close to the conventions center we were attending.
• It was dirty, the bed was terrible, the pillows were flat, the
  TV was fuzzy and the bathroom was dirty.

“This hotel might have been the worst hotel that I have stayed at. It did not have a pool or hot tub. The room was dirty and the bed was as hard as a board and was extremely uncomfortable.”

May 13, 2009 by Carolyn from Layton,UT
Overall Rating: 9

• Kitchenette.
• Not very many
  TV channels, especially for kids.

“Great location. More for business traveler than family with small children.”

May 6, 2009 by LaNell from Darlington,ID
Overall Rating: 1

• Air conditioning worked, kitchen though was not supplied well.
• 2nd time at Extended Stay - both times were bad - stench, said we could upgrade to 4 beds for 2 rooms. 8 people arrived - only 2 beds available, dirty toilets.

“I would not recommend this hotel and wonder why is graded as a star 2 hotel. It is not cleaned well, last time we were at Extended Stay there was even stains on the bathroom door. The hall and rooms were stuffy and smelled of smoke even though we were in a smoke-free room. The biggest mess was arriving late at night with 8 people when Extended Stay said we could upgrade to four bed and having only two beds available and the hotel full! We had to go across the street and get a hotel room in order to have someplace for everyone to sleep. It was a mess and turned out to be more expensive than if we had gone somewhere else.”

Feb 23, 2009 by Lauren from Providence,RI
Overall Rating: 10

• It was in a great location.
• Be warned there is no maid service you must ask for new towels.

“Hotel was. It was safe and clean enough and very comfortable.”

Nov 16, 2008 by Amesha from Hesperia,CA
Overall Rating: 9

• I liked the size and comfort of the rooms.
• I did not like the television channel selection or the way the bathroom door was set up.

“When I arrived at the hotel I was pleased that it was close to the freeway, close to many restaurants, clean, and quiet. The desk clerk was friendly and helpful, and the room was also quite spacious and clean. There was a poor channel selection on the television and it was hard to walk into the bathroom and close the door, but other than that I was quite pleased with this facility.”

Oct 27, 2008 by Dave
Overall Rating: 9

• After hours help was almost non-existent.

“Everything would have been fine if we could have arrived dunning normal business hours. For some reason we were able to get into the lobby without a key. This should have been impossible. The hardest task was finding someone to check us in. We had to pound on every door and window in the lobby to find help.”

Aug 6, 2008 by Beth
Overall Rating: 9

• Just the kitchenette.
  I think that's cool.
• I
  couldn't get a smoking room.

“I
would recommend this hotel.
I think
i would like to stay there again next time
I stay in salt lake city.”

Jul 29, 2008 by Tim
Overall Rating: 5

• Location.
• Small, not too clean and no pool.

“Great location, no pool and room was a bit dirty.”

Jul 22, 2008 by Teramie
Overall Rating: 2

• The hotel had a horrible odor throughout the hotel. It felt really dingy and unclean.

“The hotel staff was really nice and helpful. However, I would
never stay at this place again. It did not meet our expectations in the least. The odor in the hotel was aweful. The carpets were disgusting and it was really out dated.”

Apr 28, 2008 by Wy
Overall Rating: 7

• Conveniently located off interstate, easy access to airport, quality restaurants nearby.
• Offending smell in room.

“This hotel is better suited for the working man who needs a home away from home.”

Apr 24, 2008 by Rick
Overall Rating: 1

• I liked leaving a lot.
• Uncomfortable beds, showers made for midgets.

“In general, I have yet to ever stay at an Extended Stay America hotel that was comfortable. It's equal to a Motel 6 in terms of amenities and comfort, yet they claim it's a 2 star hotel. No way. Holiday Inn Express claims to be a 2.5 star and it lives up to 3+ star standards. If you enjoy a bed that's about as comfortable as laying on the floor, this is a great place to stay.”

Apr 21, 2008 by Clint
Overall Rating: 1

• Thought I was bidding on a 2 star would not normally stay in 1 star.

“Poor beds and unclean rooms, and
noisy.”

Apr 2, 2008 by Karolina
Overall Rating: 10

• Super convenient being right next door to the E Center in West Valley. That is the main reason
  I chose the hotel in the first place.
• No complaints or negative feelings about any of our time there.

“Would recommend this hotel (and Priceline) to my friends for all of their future travel arrangements. Having the kitchenettes are a big plus to our stay.”

Dec 23, 2007 by Chris
Overall Rating: 3

• Location was nice.
• Bathroom was horrible.

“If you are tired and just need a place to lay down and sleep for awhile this would be the place, hotel staff clothes were untucked, wrinkly, and hair a mess. The toilet looked as if it had not seen a maid in years and last time I checked you usually get some shampoo in a room.”

Dec 4, 2007 by Leslie
Overall Rating: 6

• The kitchen and location of the hotel.
• The room was not very clean, mattress was very uncomfortable!

“Great location but just for quick stay - to sleep. Not for children or a place to hang out.”

Aug 28, 2007 by Michael
Overall Rating: 6

• The kitchenette.
• The hallways smelled, the beds were hard, no swimming pool.

“It was in a good location near several different restaurants. The rooms were pretty decent. I liked the concept of a small kitchen with a full size fridge for an extended stay. The bathroom was on the small size and the beds were a little to hard for me.”

Aug 11, 2007 by Mark
Overall Rating: 3

“Tried to look and seem okay but because of excessive smoky smell was pretty unpleasant. Decent laundry facilities and helpful staff.”

Jul 21, 2007 by Ruth
Overall Rating: 7

“Would only stay there again, if nothing else was available only due to the beds. Everything else was great. It was clean and close to the Event Center which was extremely important to us.”

Mar 30, 2006 by
Overall Rating: 10

• Neat and clean. Nothing fancy. Value for the money.
• Too close to freeway. Would not be able to leave window open.

“Neat and clean. Nothing fancy. Value for the money. In addition to the bed and work table, it had a nice refrigerator and a small kitchen too. Wireless internet was available too. There was no refrigerator or kitchen (very bad for a week's stay). I am not sure if this place came with a laundry. I took this room since I needed a place to crash just for the night and I was a happy customer.”

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