Hilton St Louis Downtown

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User Reviews for Hilton St Louis Downtown, St. Louis

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Nov 19, 2009 by Janis from Hot Springs Village,AR
Overall Rating: 10

• The charm of an old St. Louis Hotel.

“The rooms were on the small side, but all the comforts were there. We loved that it had all the charm of an old St. Louis hotel (high ceilings, crown moldings, etc) but had been renovated in such a way the kept the character of the building while having all the comforts of today. The young lady that checked us in went out of her way to be helpful to us and the valet attendant was super courteous. The training of the employees for professionalism is excellent.”

Nov 17, 2009 by Michael from Columbia,MO
Overall Rating: 6

• Centrally located.

“I'm never impressed with a hotel that attempts to pawn off their less desirable rooms hoping the guest won't complain. In my case, I was given a second floor room right next to an exhaust vent that produced a constant, loud, annoying drone. When I complained they changed the room, moving me up two floors but still near the vent. The noise was less, and then I just gave up. The hotel seemed to not have been overbooked, since I barely saw anyone in the hallways or common areas.”

Oct 11, 2009 by Elizabeth from Stony Plain,Canada
Overall Rating: 10

• Great location, helpful and friendly staff, excellent food, and beautiful building.

“

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Oct 7, 2009 by Barbara from Knoxville,TN
Overall Rating: 5

• The staff was friendly.
• My room smelled of cigarette smoke.

“Staff was friendly and accommodating. There was a nice gym. There was a Jacuzzi that did not appear clean. Our room smelled of stale cigarette smoke. The bed was comfortable. There was a considerable charge for parking.”

Sep 17, 2009 by Shelly from Memphis,TN
Overall Rating: 8

• Not easy access from your car and paying $18.00 a day for parking.

“It is an
OK hotel.”

Sep 11, 2009 by Jim from Marshall,MO
Overall Rating: 9

• Location, high ceilings in room, friendly staff and free internet.
• Room was dark.

“This is a good hotel. The location is extremely convenient to everything downtown.”

Sep 2, 2009 by kim from Crane,MO
Overall Rating: 10

• In room refrigerator with complimentary water bottles

“Awesome...”

Aug 25, 2009 by Debbie from Walnut Hill,IL
Overall Rating: 10

• The hotel decor was beautiful.

“We had a late check-in so the restaurant was closed. The front deck was more than happy to give us local restaurants to call for delivery to our hotel. the room was beautiful. Great view of the arch. Perfect location to all attractions.”

Aug 24, 2009 by Zak from West Chester,PA
Overall Rating: 10

• Great location right near the Gateway Arch!
• Parking fees were high for the hotel.

“Fabulous location. Expensive parking.”

Aug 19, 2009 by PJ from Mapleton,IL
Overall Rating: 10

• Excellent location and a
  very friendly staff.
• No complaints. All was good.

“Hilton downtown is an outstanding property. Rooms are very nice and the location is great. Just a few blocks from the stadiums, the Arch, Laclede's Landing. Will definitely stay here again.”

Aug 18, 2009 by Ted from Normal,IL
Overall Rating: 8

• Price.
• Windows faced only a brick wall.

“Good sized bathroom, view was terrible. Brick wall would not have made for a romantic setting! Lobby (bar) was loud and smoky. Valet parking was $25 which certainly ups the overeall price to stay.”

Aug 13, 2009 by Catherine from Rochester,NY
Overall Rating: 10

• Very friendly and helpful front desk staff; clean room every day.
• No pool.

“This hotel is luxurious and clean. It offers a 24 hour gift shop, and a 24 hour business center from which guests can access the internet and use a printer for Map Quests and boarding passes. There is a restaurant on-site which I did not visit. The bar service was excellent, and I was able to bring my drink to the Business Center as I made tour plans. The hotel is conveniently located within walking distance of the MetroLink which would get you to the Stadium or to Union Station.”

Aug 10, 2009 by Lori from Cedar Rapids,IA
Overall Rating: 10

• Extra touches of luxury, cleanliness, and helpfulness of staff.
• No pool.

“Awesome place to stay with quality in every detail. I wouldn't hesitate to stay at the hotel again.”

Jul 14, 2009 by Mel from Tolono,IL
Overall Rating: 9

• The room was small and there was not a lot of room for the bathroom door to be open.

“The hotel was fine we didn't spend a lot of time in the room. The room was small and the bathroom door opened the into the room and blocked the little hallway. Not a good set up for younger children. The parking was expensive.”

Jul 6, 2009 by Jennifer from Acworth,GA
Overall Rating: 7

• My kids enjoyed the pool. Lobby was fancy.
• Rooms were too small and had several broken features: sink, tub etc.

“The hotel is fine. I won't go there again because the rooms were too small and the bathroom was really tiny. I was disappointed that there were broken things in the room. Our maid wasn't very good, she missed many details of maintaining our room.”

Jun 23, 2009 by Justin from Chicago,IL
Overall Rating: 10

• The room was very very nice. A very clean hotel.
• Everything was great.

“This a in a great location. The room was big, and so was the bathroom. You get two free bottles of water in your room, and great Lavazza coffee too. There is a large flat screen TV, great bedding and pictures as well. One of the nicer hotels that I have stayed in.”

Jun 13, 2009 by Claudio from Houston,TX
Overall Rating: 7

• Hotel was clean, friendly and was a good location.
• The A/C was noisy and did not work properly.

“While the hotel is at a good to great location, it lacks some fairly sought amenities for travelers. There is no pool, A/C and elevator noise levels were high and a/c was not in good working order. Late arrival did not leave much time to make changes. Location was great, stay could have been better. Staff was good. Priceline price was OK.”

Jun 5, 2009 by Ashley from Halls,TN
Overall Rating: 10

• Location, atmosphere.
• Valet parking and bell service unorganized.

“This is a wonderful hotel especially for the money I paid on Priceline. I have gotten this hotel three different times on Priceline and have always been satisfied overall. Their valet and bell service is somewhat disorganized at check in but besides that it's well worth the stay.”

Jun 3, 2009 by Lisa from Germantown,TN
Overall Rating: 10

• The hotel was beautiful and very clean. The exercise room had good machines and free weights.
• Nothing.

“This is a 4 star hotel. The staff was helpful when we had a problem with the air conditioning in our room.”

Jun 1, 2009 by from Columbus,IN
Overall Rating: 10

• Beautiful lobby, rooms.
• View from room.

“Very friendly staff. Rooms were very clean and maintained well throughout our stay.”

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