The Westin Boston Waterfront

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User Reviews for The Westin Boston Waterfront, Boston

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Jan 5, 2010 by Thomas from Lincolnton,NC
Overall Rating: 10

• Rooms were nice. Staff was friendly.
• Valet parking only for $42 a night, internet was $13 a day.

“This hotel is stylish and makes an impression when you walk through the door. The staff is attentive and friendly and the rooms are immaculate.”

Oct 28, 2009 by Marcia from Fresno,CA
Overall Rating: 9

• We had a big room with a good view.
• Not as close to the sights as we would have liked.

“Comfortable, friendly hotel with easy access to transportation to desirable parts of the city.”

Oct 21, 2009 by Aden from Tucson,AZ
Overall Rating: 10

• Contemporary, clean, very comfortable beds and spacious rooms, excellent shower, fantastic staff.

“This hotel is a fantastic place to stay. It's contemporary, clean, and comfortable and located on the waterfront directly adjacent to the convention center. The bed was fantastic and the staff was all friendly and professional.”

Oct 14, 2009 by Brandon from South Pasadena,CA
Overall Rating: 10

• Room was ready for check in at 9:00 am.
• No taxis available at 5:00 am. Staff scrambled to locate.

“Front desk staff excellent. Hotel needs to provide adequate concierge staffing for peak periods. Long waiting lines. Beautiful and excellent facility especially for groups. Hotel transportation personnel are not familiar with approximate taxi prices to general areas in Boston. All other aspects of this stay were Excellent.”

Oct 7, 2009 by Cindy from Webster,NY
Overall Rating: 9

• Air in rooms was not sufficient, mattresses were soft. Cost of parking was ridiculous.

“Staff were wonderful and attentive. Concierge was great!”

Sep 14, 2009 by Paul from Vadnais Heights,MN
Overall Rating: 9

• Extremely relaxing room and atmosphere.
• Location is away from attractions besides convention center.

“Great hotel - the room exudes a relaxing feel. Very large rooms. However, parking is expensive (12 minimum for 1 hour or less) and the hotel charges for everything.”

Sep 8, 2009 by Michelle from Lewisville,TX
Overall Rating: 9

• Modern, convenient.
• Could hear people slamming doors, pool was closed for cleaning.

“Modern, clean, easy to access subway & airport.”

Sep 8, 2009 by Victoria from Somers,CT
Overall Rating: 10

• Very clean and easy to get around in.
• Further out than I wanted to be.

“The hotel was all we expected it to be - clean, good sized rooms, friendly staff. We did not eat in the hotel except for ice cream sundaes from room service which were good but small.”

Aug 14, 2009 by Ed from Charlton,NY
Overall Rating: 9

• Parking fee.

“The hotel was well worth the price. It was easy to get to from I-90 Mass Pike.”

Aug 9, 2009 by Brett Sottak from Belmont,NH
Overall Rating: 10

• Great stay, great experience.
• Nothing, very good.

“Great place, great location, great set up.”

Jun 25, 2009 by Marianne from Lebanon,NH
Overall Rating: 9

• Friendly staff, clean/big room
• Nothing really

“Hotel was affordable, comfortable, room was big. We enjoyed our stay there... used the business center, swimming pool/hot tub and exercise room. All were great. Loved that there was a Starbucks in the hotel!”

Jun 16, 2009 by from Boston,MA
Overall Rating: 6

• Location close to T.

“The rooms were too cold and you couldn't turn off one of the vents. I had to stuff it with a towel. No Kettle was supplied so you could only heat water through the coffee machine. This meant the tea tasted of coffee. No complimentary water was supplied.”

Jun 14, 2009 by Shelly from Lutz,FL
Overall Rating: 10

• Hotel staff was friendly, responsive and very professional.
• Charged to place calling card calls.

“This hotel provides a high level of service. The staff was friendly, responsive and very professional. It is geared for business travelers as it connects to the convention center.”

Jun 3, 2009 by Jeremy from Stamford,CT
Overall Rating: 8

• We liked the wide vistas from our room.
• The hotel garage is shabby and feels a bit creepy.

“A good choice for conventions. You need a car or a cab to go anywhere else.”

Apr 29, 2009 by Mike from Calgary,Canada
Overall Rating: 9

• Hotel was new, sharp looking, close to downtown but in quiet neighborhood.
• Cleanliness of room on arrival was not up to standard for this chain.

“We stayed for a quick tour of Boston. Hotel was nice enough. Room was adequately sized and modern. We called and the service people were up in an instant to fix things. Great customer service.”

Apr 29, 2009 by Lynnette from Saint Albans,ME
Overall Rating: 10

“My 12-year old son and I had a very pleasant 3-night stay at the Westin Waterfront. Everyone we encountered were very helpful! The room was very nice and the beds were extremely cozy!”

Apr 1, 2009 by Kevin from Amesbury,MA
Overall Rating: 9

• Liked the dual shower head, king size bed and friendly staff.
• They call it the Westin Waterfront but it is a half mile from the water.

“Clean nice average sized rooms. Very comfortable king size bed. Great dual head shower. Service was great. Limited water views in distance. Food service at hotel eateries was very good.”

Feb 19, 2009 by Andy from Califon,NJ
Overall Rating: 10

• Beautiful hotel, excellent service, convenient to downtown.
• Parking was too expensive, wrong coffee for room coffee maker.

“The is a beautiful, modern hotel. Although I prefer the ambiance of a more historic building and motif, this hotel was very comfortable, excellent service and very clean. They allowed us to check in three hours early which was very nice after our long drive. It was a great weekend getaway.”

Feb 18, 2009 by Gil from Norwood,MA
Overall Rating: 7

• It was clean and affordable.
• The garage was conveniently full and valet parking was $41.

“The hotel was clean and luxurious although the surrounding area didn't match. Almost an airport hotel. Two choices for food and drink besides the Starbucks and gift shop. The one real turnoff was having no option for parking other than hotel/valet. Pay the parking or pay the taxi, there's not much very close by the hotel.”

Nov 26, 2008 by Ellen from Hillsdale,NJ
Overall Rating: 10

• Great bars and restaurants
  had excellent service.
• Parking was way too expensive.

“This hotel was extremely convenient to the convention center. The rooms were beautiful, beds were very comfortable, staff and service was excellent. Also, we ate in the restaurant which was wonderful. Lots of room in the lobby for lounging made for a wonderful business getaway. I would definitely recommend this hotel to anyone traveling to Boston. However, be prepared to pay a fortune to park your car!!! ($40/day.)”

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