The Empire Hotel

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User Reviews for The Empire Hotel, New York City

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Oct 26, 2009 by T from Kansas City,MO
Overall Rating: 7

• Location for what I was doing in NY.
• Attitude of personnel and bathroom sink and shower.

“

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Sep 16, 2009 by Gabriela from Albuquerque,NM
Overall Rating: 8

• Location! Just above the mid-town fray and across from Lincoln Center and some nice restaurants.
• The tiny, impractical bathroom, had to sit sideways on the toilet and shower was only half enclosed.

“The location was great to subways, restaurants, midtown, and the upper west side. The first room we were given was a small corner of a room on the first floor that overlooked the noisy HVAC units. The bathroom was quite an adventure. The shower is only half enclosed and water goes everywhere once you figure out how to turn it on! The deck bar is a beautiful space and guests get priority access with their room cards.”

Sep 13, 2009 by Julie from Chicago,IL
Overall Rating: 9

• Beautiful decor, swanky, super comfortable room and bed. Amazing rooftop!
• A tiny bit pretentious - could be intimidating to infrequent travelers. Bathroom is small and shower confusing.

“I really enjoy staying here. The rooms are fantastic, most comfortable bed I've slept in even though the bathroom is not so good. The rooftop bar is amazing, and I did get upgraded to a suite one night. I had to switch rooms during my stay, and it took a long time for my new room to be ready. However the staff was very pleasant in all of my dealings with them. It was too cold to use the pool.”

Sep 12, 2009 by Carol from Weatogue,CT
Overall Rating: 7

• Great location, beautiful lobby and public areas.

“The Empire Hotel is in a wonderful location. Directly across from Lincoln Center and very close to wonderful restaurants and Central Park. The room itself was incredibly small but well-appointed. The water temperature in the shower never could be regulated below scalding hot and the hotel was not open to fixing the situation.”

Sep 4, 2009 by Linda from Austin,TX
Overall Rating: 6

• Location.
• Room size too small and AC was old and ineffective.

“Tiny rooms, tiny bathroom, moldy bathroom with no shower curtain. The AC unit was really old and was barely functional. They failed to provide the wake-up call I requested. and if I hadn't set my cell phone alarm, I would have missed my morning flight home. Inexcusable!”

Aug 24, 2009 by Kathee from Lemon Grove,CA
Overall Rating: 10

• the location was wonderful & it had style!
• the rooms were small and there was no where to put our clothes.

“overall the hotel was beautiful and luxurious. the rooms were small but lovely. there was no where to put our clothes so that was a little messy, but it would not stop me from staying there again.”

Aug 24, 2009 by Kathee from Lemon Grove,CA
Overall Rating: 10

• The location was wonderful & it had style!
• The rooms were small and there was no where to put our clothes.

“Overall the hotel was beautiful and luxurious. the rooms were small but lovely. there was no where to put our clothes so that was a little messy, but it would not stop me from staying there again.”

Jul 24, 2009 by Jack from Boca Ratom,FL
Overall Rating: 6

• The showers are not people friendly and is my main complaint. I am sure I am not alone in this judgement.

“Nice location (lincoln Center). Small rooms can be compared to a cruise ship cabin. The shower is a unbelievable diasaster. I causes the whole batroom to get wet and part of the room. There is half a shower door.”

Jul 13, 2009 by Leann from Noblesville,IN
Overall Rating: 10

• Clean, friendly staff and great location.

“Staff was very friendly, and helpful. Quickly responded to requests. Excellent location. Clean.”

Jul 7, 2009 by Neil from Kittery,ME
Overall Rating: 10

• Room was small but very clean, well-appointed & decorated.
• Nothing.

“Hotel first class in every way.”

Jul 2, 2009 by Carolyn from Providence,RI
Overall Rating: 8

• It has a great location, good/ friendly service. I has many extra-activity available: gym, pool.
• The pool it was cold and the room very small.

“Overall it was a good hotel.”

Jun 8, 2009 by Paul from Arlingto Heights,IL
Overall Rating: 8

• Live music in the lobby towards the evening.
• Found it strange to have wood walls and flooring in the bathroom and shower area.

“Get a room on the north side of the building and you will have a great view.”

Jun 3, 2009 by from Zephyr Cove,NV
Overall Rating: 10

• Across street from Lincoln Center. Excellent.
• Nothing.

“Upper west central park. Easy access to everything. Crummy bar service - all else, amazingly worth the price.”

Jun 1, 2009 by CS from Henderson,NV
Overall Rating: 2

• The hotel lounge staff was terrible.

“The rooms were too small and stuffy. There was construction going on next door to the hotel and it was very noisy and unpleasant.”

May 27, 2009 by Bryan from Westford,MA
Overall Rating: 5

• Location and rooftop pool.
• AC didn't work, uncomfortable sleeping.

“For a 4 star hotel, I expect working AC. I did complain after the 1st night, but they didn't fix it or offer to move me. When I pointed this out upon checking out, the front desk person told me that many of the rooms suffer from this. Its not right for a 4 star hotel to knowingly put guests in rooms that are too warm to sleep in.”

May 26, 2009 by Art from Bellevue,WA
Overall Rating: 5

• Location,
• Rooms were tiny!

“Good location, clean, hotel staff was
helpful. Room and bathroom were tiny.”

May 24, 2009 by Katie from Missoula,MT
Overall Rating: 5

• Comfy bed, great location.
• Unpractical bathroom, no fridge, loud music, no kettle, rip-off merchandise, loud
  AC with no controls, horrendous decor, only one chair.

“Impractical bathroom sink means you get soaked every time you turn on a tap. Hard to get attention of staff. Air shaft views. Loud air con in hot room with no controls. Wireless access intermittent. The rooftop pool area was lovely, but rendered unusable by loud music from public area. The toiletries are lovely. Not a hotel for the over 25.”

May 20, 2009 by Susan from Chesterfield,MO
Overall Rating: 10

• Location ,decor, L'Occitane bath products provided, and fresh apples.
• Only one shower door lets water get on floor.

“This hotel is a great location. It is also very quiet. Staff helpful and friendly and has very comfy beds. There is a Starbucks right around the corner.”

May 16, 2009 by Katherine from Brentwood,TN
Overall Rating: 9

• The interior design.
• Very tight for two people, but it was in NYC.

“The hotel was right by Lincoln Center perfect location. The room was very comfortable, though quite tight for two people.”

Apr 30, 2009 by Barb from El Segundo,CA
Overall Rating: 7

• The decor.
• Bathroom was small, room smelled moldy and AC didn't work.

“Hotel was in a good location, staff was friendly, but always long lines at the reception desk.”

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