Hyatt Regency St. Louis at The Arch

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User Reviews for Hyatt Regency St. Louis at The Arch, St. Louis

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Nov 18, 2009 by Karen from Gardner,KS
Overall Rating: 10

• We had a great experience with this stay. We loved it.
• The room didn't have any drawer space for clothing. Parking was expensive.

“Except for not having drawer space for clothing, there was nothing else we wanted. This was a fantastic and clean hotel room with lots of room. To top it off, we were given a corner room on the 8th floor overlooking the arch on the east and the old court house on the south. We couldn't imagine a nicer location or a better room.”

Oct 28, 2009 by Booker from Carbondale,IL
Overall Rating: 9

• Mirror in front of the bed.
• Neverending maze... ice machine way too far from room.

“While the hotel itself was nice, it was a complete maze. Also, with only one place to get ice on a floor, it took 8 minutes to wind my way around the labrynth just to find an ice machine.”

Oct 27, 2009 by Jamiee from Terre Haute,IN
Overall Rating: 10

• Very nice, clean, modern very happy with everything.

“Check-in staff was very nice, friendly, and helpful. The Ruth's Chris steakhouse on site at the hotel was excellent. Perfect stay for a night away from the kids.”

Oct 22, 2009 by Melody from East Peoria,IL
Overall Rating: 10

• They upgraded us to a deluxe king and it was beautiful.
• Liked it all.

“One of the best hotels I've ever stayed in and the staff was so friendly. The room and amenities were awesome.”

Oct 17, 2009 by Heratio from Jeseyville,IL
Overall Rating: 7

• Clean.
• Parking is expensive, if it's even available.

“This place is OK. Not a four star place, but got a good deal. Decor is questionable and inconsistent. But it was very clean comfortable. Great location right next to the arch.”

Oct 15, 2009 by Jacob from Morton,ID
Overall Rating: 8

• Extremely comfortable beds / rooms in general.
• Hotel staff slow and restaurants were over priced.

“This hotel is next to the Arch and other Downtown attractions such as the parks and stadiums. The hotel rooms are extremely comfortable. Multiple restaurants are available for your dining pleasure, but quite overpriced. Hotel staff is friendly, but slow. Valet parking is $25 a night.”

Oct 8, 2009 by William from Monticello,IL
Overall Rating: 6

• Rooms were very nice, as were the bathrooms.
• Location of my room.

“Hotel itself was good from top to bottom.”

Sep 29, 2009 by Scot from Milton,GA
Overall Rating: 8

• Almost every room had a view of the Arch.
• Internet was an additional charge.

“Almost every room had a view of the Arch. The bathroom was modern. Although the room was small, it was furnished nicely. The MAJOR drawback to staying at this hotel was additional charge for Internet connectivity, which is crucial to business travelers.”

Sep 15, 2009 by Patricia from Lawrence,KS
Overall Rating: 10

• Close to the action.
• High cost parking.

“Nice clean, modern decor and
quiet..”

Sep 15, 2009 by Frank from Peoria,IL
Overall Rating: 10

• Comfortable beds.
• No shuttle.

“Nice, clean, and affordable.”

Sep 11, 2009 by Sharon from Cordova,TN
Overall Rating: 10

• Absolutely beautiful, Great food at very reasonable prices, friendly staff.
• Front desk being used as concierge...not good at it and don't have time to do it.

“Wonderful hotel at a great location....good staff except the front desk staff or serving as concierge too..does not work at all. Check-in a little awkward. I needed late check-in...called to let them know....however when I got there, it had been canceled; and they had to reinstate it. Front desk staff is the weak link of the whole experience.”

Sep 11, 2009 by Diana from Canton,IL
Overall Rating: 9

• Great hotel - definitely a good place to stay in downtown St. Louis.

“I was very happy with the hotel in downtown St. Louis. The hotel was recently remodeled- It was a nice upscale hotel to spend time in. The staff was very friendly- seemed to go above and beyond.”

Sep 10, 2009 by Isaac from Joplin,MO
Overall Rating: 9

• 3 restaurants inside the hotel and they were all good.
• Parking was $19 a night.

“Great hotel with friendly service. Located literally feet from the Arch! Great location and awesome restaurants on site. Again, I just can't wrap my mind around the reason for charging $19 to park. It's one of those things that people do because it's a 4 star hotel and they know they can. It seems a little irresponsible in this economy.”

Sep 3, 2009 by Andrea from Springfield,MO
Overall Rating: 2

• The front desk staff was very rude, no parking and the room smelled like soured water after the maid cleaned it.

“I would not recommend this hotel due to the rudeness of the front desk staff. They were not helpful and had an attitude as if it was a problem to take care of the customers. There was no parking for hotel guests. There was a ball game so if a hotel guest wanted to park at the hotel, your out of luck. The room smelled bad after the maid cleaned it - smelled like soured water. I would suggest staying across the street at the Hilton where you can park at the hotel (even when there is a game) and be treated kindly by all of the staff.”

Sep 3, 2009 by Jeremy from Knoxville,TN
Overall Rating: 9

• Great location, nice staff.
• Elevators were slow.

“Great location for downtown st Louis travelers, great amenities, and friendly staff.”

Sep 2, 2009 by Travis from Walnut Grove,MO
Overall Rating: 10

• Very comfortable good location.
• No swimming pool!

“Nice upscale hotel very family friendly .”

Sep 1, 2009 by Glenn from Baytown,TX
Overall Rating: 10

• Awesome view, great location!

“Beautiful place to stay. Very clean, very friendly staff, very comfortable rooms with great amenities. I would recommend this hotel to anyone!”

Aug 25, 2009 by Tina from Cuba,MO
Overall Rating: 10

• The modern decor was beautiful as well as comfortable.

“The hotel was amazing. Beautiful decor as well as beautiful and friendly staff.”

Aug 23, 2009 by Richy from Bloomsbury,NJ
Overall Rating: 10

• Perfect location.
• Nothing.

“It was beautiful and in a perfect location.”

Aug 20, 2009 by Amanda from Hollister,MO
Overall Rating: 10

• The bed was super comfortable.
• Parking was expensive.

“Just remodeled so everything was super clean & nice. The beds were awesome. The bathrooms were really nice too. I will stay everytime I am in St. Louis.”

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