Planet Hollywood Resort And Casino

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User Reviews for Planet Hollywood Resort And Casino, Las Vegas

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Oct 23, 2009 by Helen from Torrance,CA
Overall Rating: 8

• Bedding.
• No amenity.

“Hotel room is very nice only disappointment was about, too far from self parking lot, no coffee maker and no refrigerator.”

Oct 10, 2009 by Jim from Seattle,WA
Overall Rating: 10

• Clean, convenient, and great bed!
• Dingy casino.

“I recommend staying here if used as a hotel only. It was very convenient to the convention I attended and the show was fun.”

Oct 10, 2009 by John from Phoenix,AZ
Overall Rating: 9

• Fun atmosphere!
• The bathroom wasn't cleaned very well.

“ PH was in a great location, in the middle of it all. The movie theme in the rooms was cool. The staff was friendly and it was an overall fun place to stay. ”

Sep 11, 2009 by John from San Marcos,CA
Overall Rating: 10

• The location, and the bathtub in the room.
• The shaded in the room let too much light in.

“Love it and cant wait to go back!”

Sep 9, 2009 by Arliss, Arles is inc from Walnut,CA
Overall Rating: 4

“Bad service. It took 40 minutes to check in while no manager is taking care of the problem.”

Jul 31, 2009 by Cynthia from West Covina,CA
Overall Rating: 10

• Room was great, & food was excellent.
• Pool size small, & self parking for hotel casino was bad had to walk thru to much of shopping center.

“Room was great with lots of space, not much room for clothes if you had more than 2 persons. Other than that we really enjoyed having large spacious bathroom for more than 2 persons. Also, the promo was great.”

Jul 24, 2009 by Julia from Beaverton,OR
Overall Rating: 10

• Staff was welcoming -
• Pool

“Very nice room. Great drink special.”

Jul 23, 2009 by Becky from Snellville,GA
Overall Rating: 3

• It had nice decor
• The staff was rude and the htoel room smelled bad

“Unfriendly customer service and long waiting lines to check in”

Jul 18, 2009 by Dawn from Tucson,AZ
Overall Rating: 5

• Free valet parking
• Bathroom set up

“I was very disappointed with our stay at Planet Hollywood considering the cost of the room and its 4 star rating. When checking in (myself, husband & 3 children) we were advised that we could not get a room with 2 beds. The only thing they offered us was a room with one king bed. We were told we could call housekeeping and request extra pillows and blankets for the children to sleep on the floor! The first room we were given was not clean, the bed was a mess, and it was obvious the tables had not been wiped down. The hotel moved us to another room (with one king bed). This room was clean. The bathroom had a tub and separate shower with a clear door on it and to get to the toilet you had to go through the main bath. The bathroom doors did not have a lock on them therefore, anyone could walk in at anytime. Having 7 year old boys and a 2 year old baby, it was not the ideal situation since my 2 year old consistently opened and closed the doors and my boys couldn't use the toilet if I was showering. I am curious to know how the baths are set up in rooms with 2 beds. Overall, the hotel is nice, but was very inconvenient for us.”

May 20, 2009 by Rl from Milpitas,CA
Overall Rating: 10

• Rooms were roomy.
• The room was a little warm despite turning on the air conditioning.

“The room was spacious and clean but the lighting was a little dark. The beds were comfortable. The bathroom was big with a shower and tub with a separate toilet room. A lock on the main bathroom door would've been nice. Although the air conditioner was on, the room felt warm at times. The hotel restaurants were great. The buffet had a variety of food and a huge dessert bar. Hotel and restaurant staff was friendly and efficient. Although there were plenty of parking, walking through the mall to get to and from the parking lot was a little annoying.”

May 20, 2009 by Erik from Azusa,CA
Overall Rating: 9

• Centrally located on the strip.
• The bed was very hard.

“A side from a hard bed, excellent hotel, great price.”

May 17, 2009 by Roger from Newbury Park,CA
Overall Rating: 8

• Convenient location to trade show functions.
• Resort charges when not rated as resort.

“Hotel is nicely redone. Long waits at the check in and check out with only 3 persons working. Also 3 persons at club check in with no line. Extra fee charged called a resort fee. It is rated as a number 4 and not a resort. Roof top pool area is
okay
but closes early, and again not a resort setting.”

May 17, 2009 by Cindee from Irvine,CA
Overall Rating: 4

• It was located on the strip.
• Self parking structure was at the other end of the hotel. Rooms were dingy.

“Although the hotel was conveniently located on the strip, the layout of the hotel itself was very inconvenient. The self parking structure was way at the opposite end of the entrance to the hotel. So we had to lug our luggage from one end to the other. In addition, it was sort of difficult to locate the self parking structure because it was located in the back. The staff was friendly. The room was below expectations. The room was not very well light and made the room look very dingy. In general, the room appeared clean but upon removing some of the literature from the bed, we noticed that the breakfast menu sitting on top of the bed was used! The menu was marked up by a prior guest with their breakfast selection. The must have been the worst turn off. Makes you think "what else is reused and not clean?" I thought the towels were sort of dingy as well. They were a faded purple. In general, it made us a bit disguised because of the used menu and the towels. Upon using the restroom, we also noticed the frames on the doors were dirty as well. I think I can honestly say we would not want to stay in this hotel again.”

May 15, 2009 by Maureen from Edmonton,Canada
Overall Rating: 9

• I
  felt very safe in this hotel.
• The internet did not work at first; had to work with tech support.

“PH is a great hotel. The room was spacious and the bathroom was HUGE! The furnishings were attractive and well maintained.”

Apr 26, 2009 by Jake from Paso Robles,CA
Overall Rating: 9

“If you get embarrassed when your kids are having fun don't use the pool. Too many dirty looks from plastic people. We didn't care, had fun anyways.”

Apr 26, 2009 by Susan from Mukilteo,WA
Overall Rating: 10

• The room exceed our expectations.
• Had to walk through Smokey casino to enter/exit.

“This was the first time we used Priceline and the room we were given far exceeded our expectations. Staff was friendly and helpful. The casual dining facility had very good food and was reasonably priced.”

Apr 6, 2009 by Eric from Lake Worth,FL
Overall Rating: 8

• Very clean and the food was good.
• It was kind of plain for a Vegas hotel.

“Very nice new hotel, on the strip.”

Apr 6, 2009 by Paik from Fort Worth,TX
Overall Rating: 7

• Convenient location.
• Shortage of entertainment shows.

“This hotel has a pretty convenient location for your all trips in Las Vegas.”

Mar 22, 2009 by Jen from Puyallup,WA
Overall Rating: 10

• All of the staff in this hotel was exceptional! We were treated amazingly!

“We loved the overall experience of Planet Hollywood. It was beautiful inside and the staff was amazing. Our casino host went above and beyond in every way! She truly made our stay enjoyable!”

Mar 21, 2009 by Michael from Flagstaff,AZ
Overall Rating: 9

• Nice rooms.
• Hotel was fine.

“Nice rooms and friendly staff.”

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