Hotel Indigo Ottawa Downtown City Centre

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User Reviews for Hotel Indigo Ottawa Downtown City Centre, Ottawa

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Oct 23, 2009 by Natasha from Oshawa,Canada
Overall Rating: 7

• The staff was LOVELY. The hotel was really clean.
• No breakfast and the small restaurant downstairs didn't have a family friendly menu. The pool was also cold.

“The staff was lovely and helpful. Great location and in the middle of everything. Not really for families though.”

Oct 15, 2009 by Rob and Maria from Mississauga,Canada
Overall Rating: 10

• The uniqueness of the rooms.
• The pool was cold.

“Overall it was a charming boutique style hotel. The service was great, the location was perfect and the bed was very comfortable.”

Aug 20, 2009 by Sarah from Stirling,Canada
Overall Rating: 10

• Great location and lots of amenities.

“Very clean, friendly staff and great amenities.”

Feb 23, 2009 by Chris from Kingston,Canada
Overall Rating: 9

• Extremely convenient. Also newly rennovated.
• Not enough free coffee.

“It was above expectations.”

Sep 30, 2007 by Govt Traveller from Toronto
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Clean, modern, working Internet connection, good gym.
• Restaurant has poor food, Incompetent staff, and Is ugly.

“The hotel Indigo has a reasonably good location west of the canal. The rooms are new and nicely decorated. Everything was In good repair and clean. The room was large and looked like the pictures on the web page. The gym has a good selection of equipment, a pool, and a sauna. The Internet connection (Ethernet cable) worked, but I could not get the wireless to work. Perhaps It only works In the common areas. The front desk clerk was courteous and efficient. The restaurant was very poor. Although the prices are good for a hotel, and the menu had appealing Items, the execution was lacking. The dining room was very dated looking. Many tables were covered with dirty dishes throughout my meal, even though there were less than 5 customers. A large number of confused staff members milled about. They said they were sold out of many Items on the wine list, but who knows? I ended up helping the barman find out what he actually had In stock by looking over his shelves! I talked to the cook, and It seemed to me that much of the food was pre-fib. I thought the steak would be a safe bet, but the meat did not have good flavor, and the vegetables were clearly prepared ahead of time and were very tired by the time they made It to my plate. The hotel Itself was fine, but do not eat there. The kind but pathetic staff Is not up to the job.”

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