Hotel Santa Esmeralda [Bonito, ]- Hotel Reviews - MyTravelGuide.com


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Hotel Santa Esmeralda 3-star

Antiga Rodovia Bonito /Guia Lopez, KM 17 - Mato Grosso do Sul, Bonito, Brazil

Hotel Santa Esmeralda is located in the city of Bonito, state of Mato Grosso do Sul, Brazil ? quietly resting in an exclusive area facing the margins of Rio Formoso.[more]

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Photos of Hotel Santa Esmeralda, Bonito

User Reviews for Hotel Santa Esmeralda, Bonito

Average User Rating: 6.0
Overall user rating
Cleanliness:[8.0] • Staff:[10.0] • Location:[6.0]
Based on 1 user ratings

Jan 14, 2009 by Darren Edwards from London
Overall Rating: 6 Overall user rating
Cleanliness:[8] • Staff:[10] • Location:[6]

  • Staff very prompt, beautiful farm, and good food.
  • The owners, always around, watching and they take everything very personal!

“Beautiful place, staff was great, but the managers/owners not so professional in terms on taking complaints, we could see that there were friends of them there, so clearly the treatment with us was changed a lot , even got ignored. So unprofessional just because we asked for a little mattress for a 3 years old child to sleep on, for the price they charge I was real disappointed, no facilities for children.”

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