Hotel du Commerce

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User Reviews for Hotel du Commerce, Houffalize

Average User Rating: 4.0 Cleanliness:[6.0] • Staff:[2.0] • Location:[7.0] Based on 1 user ratings

Mar 5, 2007 by Philippe from Antwerpen
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[7]

• Comfortable rooms.
• Unfriendly staff, poor quality of food.

“We stayed in the hotel with a group of 16 persons, the rooms are clean and the beds (twin beds only) are comfortable. Unfortunately, that's about everything there is to be positive about. Service at the table was poor and the staff very unfriendly. When we ran out of drinks we had to ask for new bottles of wine ourselves. The wine served was too warm and it seemed like the personal did not want to serve us additional water as we had to ask for more water repeatedly (the same for bread). In addition the food was terrible. Vegetables were undercooked (almost raw) and served without herbs. They managed to serve a seven course diner of which I would not dear to a single one to guests at my house. Some people in our group left the seven course diner hungry (!). Meat was clearly reheated; soup seemed nothing more than a bouillon, etc. In contrast breakfast was quite ok, but in no way enough to make up for the poor staffing and bad diners. ”