Holiday Inn Express Richmond-Carmel Church

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User Reviews for Holiday Inn Express Richmond-Carmel Church, Ruther Glen

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Sep 10, 2009 by Kim from Nottingham,MD
Overall Rating: 3

• When I checked out;.
• It had bugs.

“I am very angry that the hotel management refuses to refund my money for a night that I did not stay at the hotel. If I am dissatisfied with the hotel and choose not to stay another night, I should be refunded for the pre-paid night I did not stay. No one pays for a service they did not use. But Super 8 is making me pay for a service that I did not use.”

Aug 19, 2009 by Marsha from Craigsville,VA
Overall Rating: 1

• Nothing.
• The customer service of the hotel employees.

“Very cheap and disorganized. The employees were rude and adhere to our needs.”

May 2, 2009 by Jon from Middleburg Heights,OH
Overall Rating: 9

• This hotel was located near a lot of restaurants and ammenties.
• It was next to a truck stop and could get noisy.

“The Super 8 Doswell was conveniently located off the highway near many conveniences. It was perfect for an overnight stay.”

Jul 23, 2008 by Teresa from Millboro, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very friendly staff.
• Poorly lit outside.

“Convenient, economic, pretty clean, a little noisy if your room is located underneath the stairs (which ours was). Over all pretty good stay.”

Jul 8, 2008 by Corey from Selma, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Check in was very fast and easy. The staff was very nice.
• When I went into the room for the first time it was so hot that it would take your breath.

“Overall this hotel was a great place to stay after a long day at Kings Dominion. It is located just a few miles from the park and about 30 miles from historic Fredericksburg. I would stay again my next trip.”

Aug 1, 2006 by Karen from Frostburg, MD
Overall Rating: 2
Cleanliness:[6] • Staff:[7] • Location:[10]

• Comfortable bed.
• Broken furniture, bad reception on TV, provided no coffee for coffee maker, toilet didn't flush unless you held down handle, noisy.

“I would not recommend this hotel to anyone traveling at this facility! The room I reserved was not available, gave me a awful room and charged me an extra $10.00. I didn't get much sleep from all the noise outside. The air conditioner was extremely loud. They provided coffee makers with no coffee. The toilet would not flush unless you stood there and held down the handle. Hardly any stations on the television gave any reception. The pool that they provided was not operable maintenance problems. I was very upset on my stay. I did not get my monies worth!!!”

Amenities at Holiday Inn Express Richmond-Carmel Church, Ruther Glen

24 Hour Front Desk AM/FM Alarm Clock Adjoining Rooms Air Conditioned Breakfast Bus Parking Coffee Maker in Room Continental Breakfast Copy Service Free Local Telephone Calls Free Parking Hairdryers Available Handicapped Rooms/Facilities Ice Machine Iron Ironing Board

Microwave Modem Lines in Room No Smoking Rooms/Facilities Outdoor Pool Parking Pets Allowed Pool Recreational Vehicle Parking Safe Deposit Box Sitting Area TV Remote Control Television with Cable Truck Parking Vending Machines Wake-up Service Wheel Chair Access

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