Fairfield Inn Mount Laurel

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User Reviews for Fairfield Inn Mount Laurel, Mount Laurel

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Sep 23, 2007 by Eric from Philadelphia, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location, hot tub, the room space.
• The room decor could have been a bit better.

“The hotel itself is in a great location. The room was very spacious. The hot tub was great! The staff was friendly.”

Aug 29, 2006 by Glenn from Hackensack
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location, Laundry Facilities, Cable TV with 3 HBO and FX.
• Shoddy renovation work, room is never ready on time, key cards stop working, lack of parking, too many to list here!!!

“Due to my job I am on the road a lot and I stay at Fairfield Inns whenever I can and this one is by far the worst. Check in time is 3PM and my room usually is not ready until at least 3:30PM. When I get to the hotel I just want to get in my room! Another annoyance of this hotel is that the key cards for access to my room stops working at least twice a week! The hotel is under renovation and they are actually trying to replace beds while people are checked into their rooms. Wouldn't it make sense to replace beds immediately after each room is renovated and not when people are living in them? That brings me to my next point. When I checked in yesterday I was given a room that was getting its bed replaced. Thinking I was coming back to a new bed I got back to the hotel at midnight and my key wouldn't work! The front desk activated my card and when I got in finally I had NO BED! I had to go back to the front desk and get another room. The work that is being done to this hotel is sub-par at best. It looks as if they hired somebody's relative to do cheap work and it shows. There is paint on everything including the carpets and the wallpaper is bunched up. Half of the parking spaces are lost to the renovation for storage containers. If you are looking for a pleasant experience go somewhere else.”

Aug 29, 2006 by Glenn from Hackensack
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location, Laundry Facilities, Cable TV with 3 HBO and FX.
• Shoddy renovation work, room is never ready on time, key cards stop working, lack of parking, too many to list here!!!

“Due to my job I am on the road a lot and I stay at Fairfield Inns whenever I can and this one is by far the worst. Check in time is 3PM and my room usually is not ready until at least 3:30PM. When I get to the hotel I just want to get in my room!!! Another annoyance of this hotel is that the key cards for access to my room stops working at least twice a week! The hotel is under renovation and they are actually trying to replace beds while people are checked into their rooms. Wouldn't it make sense to replace beds immediately after each room is renovated and not when people are living in them? That brings me to my next point. When I checked in yesterday I was given a room that was getting its bed replaced. Thinking I was coming back to a new bed I got back to the hotel at midnight and my key wouldn't work! The front desk activated my card and when I got in finally I had NO BED! I had to go back to the front desk and get another room. The work that is being done to this hotel is sub-par at best. It looks as if they hired somebody's relative to do cheap work and it shows. There is paint on everything including the carpets and the wallpaper is bunched up. Half of the parking spaces are lost to the renovation for storage containers. If you are looking for a pleasant experience go somewhere else.”

May 20, 2006 by Stan from N. Myrtle Beach, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice clean rooms, location and breakfast.
• Had huge group of teenagers that took up entire breakfast room with frequent food shortages.

“Its all good!”

May 3, 2006 by John from Norwalk, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very clean.
• Elevators seemed slow.

“Overall very clean. Staff was friendly.”

May 2, 2006 by Qian from Athens, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Quite, clean, and relatively cheap.
• Ventilation is not very good. windows cannot be opened.

“This is the ideal place to stay near Philly if you have a car. The room and facilities are better than some top hotels in downtown Philly. The only problem I have is the ventilation. Windows in the room cannot be opened. And some unpleasant smell in the aisle. Overall, this is a good hotel and it worth's every penny you pay.”

Apr 27, 2006 by Lisa from Swartz Creek, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Fantastic free breakfast
• Beds were a little hard.

“Exceptional value. Highly recommended.”

Apr 13, 2006 by Kathy from Douglassville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly and helpful staff. Clean. Convenient location. Comfortable bed and pillow. Restaurant, Whole Foods in area. Great choice!

“Fairfield Hotel was the right choice and the right price. It was easy to access from my point of intent. Pool facility was tempting, but no time to use it. Shower stall and toilet are divided from the sink and mirror; just one of the features I appreciated about the hotel. I try to bring my own pillows when I travel, but since I forgot it, I was forced to use theirs. Much to my surprise, it was very comfortable. I slept like a baby and didn't have to fight with the pillow all night!”

Feb 26, 2006 by Peggy from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good size, clean newer room.
• Some items not replaced during continental breakfast.

“This is a newer, easy to get to hotel. Staff were friendly. Continental breakfast had more items than most places.”

Jan 19, 2006 by Craig from Fort Lauderdale, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great hotel, Period!
• Not a Thing!

“Enjoyed my stay here again. Nice staff, nice hotel!”

Jan 9, 2006 by Gary from Monterey Park, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[3]

• The room was nice, and the patio area outside my room was great.
• VERY difficult to locate. Took me over an hour to find and only one local I met knew about it.

“While difficult to find and in an isolated area in terms of activity, it was a good site to just relax and unwind from my day's travel and sight-seeing. Just wished there was more to do on the site itself.”

Oct 11, 2005 by Tony from Wake Forest, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Big room with Free High Speed wireless internet service.
• Did not have any Non-Smoking rooms left when I arrived.

“Hotel was great. Location perfect. Superior deluxe breakfast in the morning a bonus. When we arrived, they were out of Non-Smoking rooms. Therefore, we had to stay in a smoking room. Which I truly do not like.”

Sep 20, 2005 by Lori from Newport News, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were exceptionally nice. The staff was accommodating.

“We had an excellent time. The room was beautiful and the hotel staff was very helpful.”

Aug 3, 2005 by Sara from Berwyn Heights, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Right off the Turnpike, good quality for such a low price.
• Facilities are aging, area has little to offer, commute to Philly is not convenient.

“Hotels in Cherry Hill and Mount Laurel, NJ, are often advertised as "convenient" to the Philadelphia area. However, it can often take 45 minutes or more to reach the city. If you want to be close to Philly, stay in a Philly hotel. That said, the Fairfield Inn is a cheap alternative if you're willing to drive a little further and pay $10 each day in turnpike and bridge tolls for the commute. The hotel is aging, and lacks the amenities (like conditioner or washclothes) that I expect from nicer hotels. But the rooms are comfortable and the hotel offer free high speed internet, parking, and breakfast.”

Jul 23, 2005 by Michelle from Westlake, OH
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Very professional -our first room had an AC leak and they immediately moved us across the hall and apologized.
• The AC in our room was so noisy I couldn't sleep - spent the night reading in the lobby.

“Excellent staff, great location, terrific deluxe continental breakfast, kids loved the pool. All around great deal for the price.”

Jul 7, 2005 by Andrew from Rockaway, NJ
Overall Rating: 5
Cleanliness:[3] • Staff:[10] • Location:[7]

• Low rate, free wired internet
• Room made me sneeze a lot, wasn't cleaned one night

“Good location for travelers with cars, plenty of parking, a short distance from Philadelphia by car (no luck without a car). Free wired internet for laptops is very useful.Hotel has some issues with cleanliness - some areas have a dusty/wet smell, and others have a strange air freshener scent. The combination of the two caused me to sneeze many times one morning. The swimming pool is very small and has limited hours (closes at 11pm), but in good condition. The front desk responds very well to concerns over the phone or in person.”

Jul 6, 2005 by Ron from Meriden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price I rented the room for and the extras. High speed internet, gym, pool, spa, refridgerator.
• No complaints. A microwave in the room would have been a nice touch.

“My wife and I enjoyed our stay at Fairfield Inn Mount Laurel. The room had cable, high speed internet access, a coffee pot, a hair dryer, and an iron. The hotel also has a gym and serves a verity of free breakfast choices. This would also be a great hotel to say at in the winter because the pool and spa are indoors.”

Jul 6, 2005 by Martin from Coalport, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• We checked in at 0400 and could not find the hotel.

“Very nice, very comfortable and the continental breakfast was the best we ever had.”

Jul 6, 2005 by Brian from Randallstown, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[7]

• clean and the staff was very nice
• they did not have the 2 bed in a room available that i had requested

“overall the hotel was very nice and convenient for me and my family”

Jun 30, 2005 by Trevor from Chattanooga, TN
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[10]

• Very easily located.
• Staff seemed unhappy on all shifts.

“A nice hotel, well kept, located near both the major interstate and the turnpike. The staff however seemed unhappy at all times during the day and were never very friendly.”

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